Review from J G (Daughter of Resident) published on 12 December 2018
Submitted via Website • Report

Overall Experience

During my mother's stay, she fell (this was one of the issues at home, so a fall is sadly not unusual). The staff were amazing. I was called within the hour to let me know. They explained that they had found her on the floor having fallen getting up from the toilet (happens at home too when she thinks

she can manage on her own). The nurse stayed with her until the ambulance arrived to check her and determined it was best for her to stay at the home rather than go to A&E. I was kept updated through the whole event and as it was so late at night I was not able to leave my child, but I felt very comforted knowing what was going on. The person with her was caring and kept her warm with blankets etc. Due to some of her issues, they felt it was best to get the medics to check - for which I was grateful. I went to see her the next morning first thing and she was up, eating breakfast and all happy and told me all about her eventful evening shopping (?). Staff are caring and professional!.

Reply from Andrew Joyce, Care Home Manager at Park Vista Care Home

Thank you for your lovely review. I will pass on to the team your kind words.

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Review from Sheila J (Sister of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience

On my visit I found the staff very friendly and helpful. I sat in the lounge with my sister and found it comfortable and airy.

I cannot pass comment on questions that I have not experienced.

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Review from Chris H (Son of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience

From the day dad moved in he was well looked after in a safe environment. Right up until he passed away he was treated with dignity. The staff were very respectful of all dad's family, especially in the last few days.

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Review from Peter T (Son of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience

Mum came to Park Vista for respite about April 2017, and then didn't want to leave because the nursing care at Park Vista was very personal towards meeting mum's needs and she loves it so much. Being at Park Vista has made her very happy. Thanks to all ay Park Vista.

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Review from Ron W (Husband of Resident) published on 11 May 2018
Submitted via Website • Report

Overall Experience

When I read their latest CQC report I thought I had the wrong one; I didn't recognise it as Park Vista. Then I realised CQC's primary concern seems to be paperwork; my primary concerns were for general cleanliness, quality of the food and especially the level of care and consideration shown to the residents.

I

visited my wife at least 5 afternoons a week for over 3 years, so was able to form an accurate and practical opinion of how the home operates; had I any concerns I would have moved her elsewhere long ago. All aspects of her care, up to and including end-of-life care, were excellent.

Maybe you could find smarter homes, but you would be hard-pressed to find one with greater emphasis on residents' care and wellbeing.

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Review from R E (Son of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience

Park Vista is a very nice, happy and friendly place. Manager and staff are very helpful and there is a real homely feel to the place! Thank you All!

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Review from S D (Partner of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience

My partner has done really well while he has been at Park Vista. Be now look forward to going out once a week. 'Everything at Park Vista is perfect.'

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Review from Sheila R (Niece of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience

My Uncle is very delighted with all the care and staff at Park Vista.
Plenty of food and drink.
Staff and Manager keep us very well informed and involved in his entire treatment in a knowledgeable and professional way.
A welcoming helpful and homely home!

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Review from Bev D (Daughter of Resident) published on 23 March 2018
Submitted via Postal Card • Report

Overall Experience

My mom was discharged from Peterborough Hospital on 29/1/18. Park Vista has been amazing in the care of my mom. Unfortunately, the hospital discharged my mom with the start of a chest infection and she deteriorated and Park Vista picked this up immediately and mom was re-admitted to the hospital. Luckily

due to Park Vista's care mom will be back with them again to enjoy their one to one care and delicious varied meals and entertainment, mom will be safe and cared for at Park Vista.

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Review from D B (Wife of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience

Park Vista. "My husbands happy holiday home". My husband enjoys coming to Park Vista. He see's it as his holiday. He's always well cared for and looks forward to his respite at Park Vista very much.

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Review from G J (Son of Resident) published on 12 March 2018
Submitted via Postal Card • Report

Overall Experience

Excellent all round service. Food quality excellent. Personal Care excellent. Communications excellent. Faultless service with peace of mind.

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Review from Paul J (Grandson of Resident) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience

My Grandmother came into Park Vista and had just about given up, but the team at Park Vista have done wonders with her. She is now back to her old self, and we as a family are extremely grateful. A great home with a great team.

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Review from Michelle G (Granddaughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience

We send our sincere thanks to all staff and management. We really appreciate all you did for us. It was a difficult time for us as a family! All staff were helpful and kind and you couldn't have been more supportive to me and my dad during my nanny's admission. You're great!

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Review from A J (Son of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience

Extremely helpful staff. Good attention to my mother's needs. Very knowledgeable. Regarding all procedures ascertaining my mother's needs.
Good liaison with medical requests and drugs administration regarding mother health issues.
Most importantly my mother is happy with excellent food and care she

is in receipt of.
I am convinced that this care has prolonged her life in her mature years (93!!).

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Review from M B (Son of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience

It was impossible to look after my mother's needs at home and I am so pleased we discovered Park Vista Care Home. The management, nursing care and admin staff work so well together enabling them to deliver first class care to my mother. The rooms are bright and welcoming - always clean and well-cared

for.

My mother's personal care could not be bettered - she is always showered with regular visits from the hairdresser/pedicure treatments.

My mother is always treated with dignity and patience. The home cooked food is excellent (I have eaten in the restaurant often). There is also a comprehensive programme of activities - also excellent links with outside agencies. The home is always welcoming, friendly and caring.

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Review from Christine K (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience

My mother had a very happy and had a great break over Christmas as she was in on respite. Lots to eat and drink. Excellent menu, the care is great. Fun and busy atmosphere will come again ASAP.

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Review from Alan R (Son of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience

Very caring and sensitive environment. Very attentive "domestic" and nursing staff in a busy environment. Very visible, strong and able leadership and management presence both for residents and family visitors. All concerns and any issues promptly attended with excellent results.
All round excellent

well led care home.

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Review from S R (Daughter-in-law of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience

Father-in-law was taken into Park Vista Care Home very quickly and has settled very quickly and likes the home very much. The staff are all brilliant for speedy caring response and management and finance 100%.
Thank you all so much.

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Review from K D (Daughter of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience

Brilliant home.
Staff really friendly.
Very welcoming to events, firework spectacular, dancing and singing. Very colourful and entertaining.
Dad settled in very well.
The staff couldn't do more to help him.
The general manager is very compassionate and supportive.

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Review from M D B (Son of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience

Excellent home. Staff are all very friendly and knowledgeable, cheerful and warm.

Food is good and there are plenty of beverages throughout the day.

Visible management, approachable. The manager is always available at short notice.

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Park Vista Care Home

Care Provided by Park Vista Care Home

Good to Know

Funding & Fees Guide for Park Vista Care Home

Facilities