Park Vista Care Home

15 Park Crescent, Peterborough PE1 4DX
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9.7 64 Reviews
  • Park Vista Care Home, Peterborough

Care Provided by Park Vista Care Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 59 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Andrew Joyce (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Park Vista Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £745
    • Self-Funded Nursing Care from £900
  • (these prices are only a guideline, please contact Park Vista Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 64, showing 41-60
9.7

Park Vista Care Home has a Review Score of 9.7 (9.709) out of 10, based on 15 reviews in the last 2 years. Over all time Park Vista Care Home has 64 reviews.

Overall Experience

  • 51
  • 13
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The home is marvellous. "The manageress is an Angel".
My wife gets the best possible treatment and so do I.

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Overall Experience  Overall Experience 5.0 out of 5

Both myself and my mother are very happy with the care being provided for my father by all staff at Park Vista. All staff are well vetted and deliver their roles excellently.

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Overall Experience  Overall Experience 5.0 out of 5

From the manager down the line to all carers, cleaners and nurses, we have been very grateful for the wonderful care of our mum.We are eternally in your debt. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

Thank you to all the staff at Park Vista for all the care they gave my uncle whilst he was a resident - it was a pleasure to know that in the last 11 months of his life he was being looked after with the care and help he needed and required.

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Overall Experience  Overall Experience 5.0 out of 5

Astonished and amazed at the excellent nursing care and how quickly my mum has improved as a direct result. I am really happy!

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Overall Experience  Overall Experience 5.0 out of 5

My mum had to go into Park Vista suddenly but she has been made so very welcome.
The staff have been wonderful and so very kind. The food is excellent.
For the situation we found ourselves in, it has been "a perfect solution".

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Overall Experience  Overall Experience 5.0 out of 5

Park Vista care home is a fantastic place, wonderful staff and the care is second to none.

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Overall Experience  Overall Experience 4.0 out of 5

Father was taken into Park Vista via safeguard. We found the manager and her staff to be extremely helpful and informative. His condition and attitude improved within a few days of being there.

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Overall Experience  Overall Experience 5.0 out of 5

Didn't want my mum to come into a care home, however, Park Vista is meeting all of her requirements and as a family, we accept and believe this is the best possible place! As she was admitted with a fractured skill, the manager and the nurses have given her excellent nursing care which we couldn't have
done at home.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been taken into Park Vista Care Home. The staff have been very welcoming to myself and my mum, it's like a 'home from home environment'. The manager is very professional, there are many options food wise and my mum is very well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

When visiting the Park Vista it seems a very welcoming home. There is a nice feel about it and there is always a clean fresh aroma with good welcoming staff who seem to be very caring and friendly. All seems to be well run with general managers being a lovely person. Meals seem to be presented very
well and look good.

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Overall Experience  Overall Experience 5.0 out of 5

Park Vista is a well organised well-managed home. My brother in law is very happy at Park Vista. We are very pleased with the way he is being looked after. All the staff are very pleasant and treat him with respect and dignity. Thank you to the manageress and the team.

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Overall Experience  Overall Experience 5.0 out of 5

The staff show exceptional care towards the residents and have their best interest at the core of all they do, we had problems with social services and the manager and staff at Park Vista were brilliant very helpful and supportive, mum and dad look so much better now they are settled in thanks to all
the staff and manager at Park Vista.

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Overall Experience  Overall Experience 5.0 out of 5

The staff here are friendly, helpful, very caring and do their utmost to make sure not only the residents but the family are kept informed of how they are doing and if any changes need to be made. Nothing is too much trouble for them. They keep their focus on their residents best interests.

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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Park Vista and the team who are looking after my Mum. Our family endured a traumatic three months as my Mum's Alzheimer's worsened rapidly. It was a huge relief when she was accepted at Park Vista. Mum is so well cared for by a regular team of nurses and carers who are
invariably friendly and helpful. Her room is always clean; she always looks good with her freshly shampooed hair; there are always refreshments by her bedside. Her many medical needs are so well catered for and staff often come in to chat with her and help her relax. My Mum can enjoy the excellent food in the dining area or in her room. Every time I pop in to see Mum I am so thankful that she is so well cared for and in such a friendly, caring and homely atmosphere. Thank you, Park Vista!

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Overall Experience  Overall Experience 4.0 out of 5

I find all the staff at Park Vista very caring and friendly. Nothing is too much trouble. Mum is very happy and settled in well. Her husband has since joined her. It is very nice to see them back together. They will soon have been married for 40 years. The manager has helped the family fight to keep
them at Park Vista. Moving them into a double room, this has made us very happy. I can only see good things for the future. This has taken a lot of worry off me. Many thanks to them all.

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Overall Experience  Overall Experience 5.0 out of 5

A caring and safe environment; friendly, approachable and well-informed staff; a warm and welcoming atmosphere; this is Park Vista and I am both relieved and grateful to entrust my wife's care into such safe hands.
The owners believe that all staff and residents should feel part of a family and this
is evident from the moment you enter this spacious and comfortable home. There is always a warm welcome at reception with time for a friendly chat.
This sense of family continues with my wife's medical and personal needs where approachable care staff always keep me fully informed. A sense of belonging and community continues through the excellent and imaginative activities programme.
Refreshments are available throughout the day with care staff always on hand.
My wife can eat in her room or the well appointed restaurant - I often book in and eat with her at no extra charge!
What shines through is the warmth and openess of staff and that my wife and I feel part of a caring family.

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Overall Experience  Overall Experience 5.0 out of 5

Mum came into Park Vista as an emergency respite following dad being admitted (999) to hospital. Seen immediately by the manageress who is very comforting and compassionate towards me at a very difficult time, as the only son looking after both mum & dad.
Thank you very much for all you have done for
me and my family you are very special.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent standards. Excellent home! My husband has been there for the past month and I have nothing but praise for the manageress and her staff.

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Overall Experience  Overall Experience 4.0 out of 5

A very happy, clean, well run, homely home.
Lovely manager.

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Current Review Score: 9.7 (9.709)

Overview of Review Score

The Review Score of 9.7 (9.709) out of 10 for Park Vista Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.709 for Park Vista Care Home is calculated as follows: ( (135 Excellents x 5) + (36 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 179 Ratings = 4.709

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park Vista Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 May 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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