Order by:

Review from M F (Son of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience

All staff on Skylark ward are courteous, kind and respectful. They are so very patient and kind to Mother, even when things can be trying. They are dedicated and patient. If we could award a pay rise to each and every one we would. A really caring nursing home. Thank you all.

Reply from Martine Ratcliffe, Head of Activities at Barchester Longueville Court Care Home

Thank you for your wonderful review of our home and the care we provide. We, at Longueville Court, endeavour to provide the very best care and life enrichment activities tailored to meet the needs and wants of our residents; I am pleased to hear we are accomplishing this.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janice C (Daughter of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience

People are very caring. Lots of activities. My mum is happy. They need more carers to do what they have to do. Lovely rooms, lovely people. Opportunities for trips out. Nice walks in the village surrounding the home. People are cheerful and positive.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you for your wonderful review of our home and the care we provide. We at Longueville Court endeavour to provide the very best care and life enrichment activities tailored to meet the needs and wants of our residents; I am pleased to hear we are accomplishing this for your mother and she has opportunities for trips out, and it makes me proud. I will be sure to share this with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Edva M (Son of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience

All staff are very good, nothing is no trouble. Everything is good and everyone is helpful

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you for your wonderful review of our home and the care we provide. The Longueville Court team endeavour to provide the very best care, and life enrichment activities tailored to meet the needs and wants of our residents. I am pleased to hear we are achieving this and it makes me proud. I will be sure to share this with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie H (Friend of Resident) published on 23 August 2023
Submitted via Website • Report

Overall Experience

I have been visiting my friend in Barchester Longueville Court Care Home for about two years. All of the staff I've met, from those on reception to nurses, carers, cleaners, gardeners etc have all been very welcoming and friendly. Each area is always spotlessly clean. The whole atmosphere definitely

has a real 'home' feel about it.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you for your wonderful review of our home and the care we provide. The Longueville Court team endeavour to provide the very best care, and life enrichment activities tailored to meet the needs and wishes of our residents. I am pleased to hear we are achieving this and it makes me proud. I will be sure to share this with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline L (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience

My mother has now been at Longueville Court for nine months and has just celebrated her 104th birthday, with entertainment arranged by the recreation team.
My mother loves spicy food, and curry has started to appear on the menu, much to her delight.
I am a regular visitor to Longueville Court, and

all the staff I have met are friendly and caring and do a difficult and often demanding job to a very high standard.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you for your wonderful review of our home and the care we provide. We at Longueville Court endeavour to provide the very best care and life enrichment activities tailored to meet the needs and wants of our residents; I am pleased to hear we are achieving this for your mother, and it makes me proud. I will be sure to share this with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie G (Daughter of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience

My father has been a resident at Longueville Court for the past nine months. He has received good nursing care from the team and appears to be as happy as he can be. Unfortunately, he has very limited movement and speech and is completely dependent on staff for all his activities of daily living. However,

this has not proved an obstacle for the fantastic activity team. Last week two members of staff took him to Ferry Meadows and managed to get him into a boat onto the lake, which I know he would have thoroughly enjoyed. A great achievement on their behalf, and I can’t thank them enough for what they have done for him. Thank you so much ladies, as a family, we are extremely grateful to you both for brightening up his life, which I know he would really appreciate.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you for your wonderful review of our home and the care we provide. We are pleased to provide the very best care and life enrichment activities tailored to meet the needs and wants of your father, and more so, to hear we are achieving this makes me proud. I will share this lovely review with the home team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jayne T (Daughter of Resident) published on 9 August 2023
Submitted via Website • Report

Overall Experience

Last year, our father had a major stroke causing paralysis, loss of speech and difficulty with eating and consequently requires having all his basic needs cared for around the clock. He moved into this care home in November 2022 and the staff have always shown great kindness, support and consideration

to him and to us.
We have been particularly impressed with the activity staff who are extremely enthusiastic and go out of their way to help the residents - they are amazing! For example, they have managed to take Dad to Ferry Meadows on a few occasions - this is a place that is very special to him and he used to visit there nearly every day after our mum died. This has meant a lot to him and although he cannot speak, it is obvious that he enjoys these trips. Yesterday, they even managed to get him into a sailing boat which was a huge achievement and something that we didn't think that Dad would ever be able to do again. We cannot thank them enough for their energy, care and dedication.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you for your wonderful review of our home and the care we provide. It is great to hear that we have provided the very best care and life enrichment activities tailored to meet your father's needs and wants, so to hear we are achieving this makes me proud. I will ensure to share this with the home team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Neil O (Brother of Resident) published on 31 May 2023
Submitted via Postal Card • Report

Overall Experience

My brother spent the last 3 weeks of his life at Longueville Court Care Home. The carers and nurses were fantastic, so caring and nothing was too much trouble for them. The level of care was second to none, we are pleased we chose this care home. I would recommend this home to anyone looking for a care

home.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you for your lovely review of our home and the care we provide. The Longueville team endeavours to provide the very best care, and life enrichment activities tailored to meet the needs and wants of our residents, we value your feedback in that we are achieving this makes me proud. I will make sure to share this with the Longueville Court team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen D (Wife of Resident) published on 30 May 2023
Submitted via Website • Report

Overall Experience

My husband went to Longueville Court to enable me to visit family in Scotland.
From our first visit, the staff were welcoming and friendly. He found them to be caring and considerate, with everything possible being done to ensure his comfort and well-being.
The standards in Longueville Court are high.

It is spotlessly clean.
The quality of the food is first class with several choices available at each meal.
This care home is well above standard. Have no fear about placing a loved one here.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

The manager and the team really appreciate the feedback, which is valuable to us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony L (Son-in-law of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience

My father-in-law was admitted from the hospital as an end-of-life resident. We could not have wished for a better place for him to be moved into. The staff have been attentive, caring, considerate and compassionate.

Reply from Martine Ratcliffe, Head of Activities at Barchester Longueville Court Care Home

Thank you so much for your review. The manager and the team really appreciate the feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen L (Friend of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience

Staff are very friendly, supportive and helpful but sometimes when visiting, I need to ask staff to give my friend care, e.g. face dressing and pain relief. Staff came quickly and administered the care that was needed without question and with dignity towards myself and my friend. I cannot comment about

activities or the money situation s they didn't apply to my friend. Lastly, one small point, my friend's bedroom furniture needed to be updated.

Reply from Martine Ratcliffe, Head of Activities at Barchester Longueville Court Care Home

Thank you so much for your review. The manager and the team really appreciate the feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P W (Son of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience

My mother is happy and very well cared for.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you for your review, it's wonderful to receive such positive feedback about our home and the care the team provides, I'm so pleased your mother is happy and well cared for here at Longueville. I will be sure to share your comments with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane J (Friend of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience

Having recently arrived my friend has settled in well. Everyone is very caring and I am pleased my friend's health has improved and she is being cared for 24 hours a day.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you so much, it's heartwarming to hear your friend's health has improved, and I will be sure to share your feedback with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Daria H (Daughter of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience

My mum has been welcomed into Longueville Court Care Home and we have been thrilled to see how well she has settled. I feel that the staff have really tried to get to know her and understand her. One example is the water colour painting she enjoyed doing. It was a pleasure to see Mum rediscover this

with the help and encouragement of staff, a big thanks to everyone who contributes to Mum's wellbeing and welfare.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you for your wonderful review of our home and the care we provide. The Longueville team endeavours to provide the very best care, and life enrichment activities tailored to meet the needs and wants of our residents so to hear we are achieving this makes me proud. I will be sure to share this with the home team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C W (Daughter of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience

The staff from management to nurses/carers have all been patient, friendly and caring. They couldn't have been nicer. I would wholeheartedly recommend Barchester Longueville Court Care Home.

Reply from Bheki Perelion, General Manager at Barchester Longueville Court Care Home

Thank you for your positive comments on the care our team provides, we value and appreciate your feedback, I will ensure this is shared with the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P P (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience

I felt welcomed as soon as I entered the door. She was pleased with the care she received, and all the staff were so helpful. I cannot thank them enough for all their hard work.

Reply from Constantin Ulian, General Manager at Barchester Longueville Court Care Home

Thank you so much for your review; it's always so heartening to hear positive words about the welcome and the care our team provide. I will be sure to share your comments with the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J (Son of Resident) published on 21 December 2022
Submitted via Postal Card • Report

Overall Experience

Every aspect of Mother's care has been excellent. Very professional and caring.

Reply from Constantin Ulian, General Manager at Barchester Longueville Court Care Home

Hello and thank you very much for the great review. The team at Longueville will appreciate your wonderful feedback as we strive to fulfil the needs of both family and residents in the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D G (Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience

I've come to Longueville Court straight from the hospital and had no idea what to expect. A nice modern but stylish building set well back from the road and neighbours was my first view of where I was coming to live. The large reception was very nicely decorated and set out with what I was to learn

was a café area for residents and visitors. I was shown to a frankly stunning room, a huge and fully appointed lovely ensuite. I couldn't ask for better although the staff made it clear that if I needed anything I just had to ask.
The staff are friendly and professional and your preferences are asked for and remembered. If you wish, you can eat in your room or if capable you can eat with other residents in the nice dining room which I normally do. The food, by the way, is very good, not what I expected and the staff go above and beyond to give you whatever you want. One of my major concerns was medication but I need not have worried because my painkillers are always on time. Overall an excellent place to live.

Reply from Constantin Ulian, General Manager at Barchester Longueville Court Care Home

We are very happy that you are settled, and that you love our home. The team will appreciate the positive feedback as they enjoy looking after you as well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sallie S (Sister of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience

My sister arrived here from A&E, and from the moment she arrived was greeted with friendly faces and exceptional care.
The room, the service level provided and the staff are all wonderful and meet all her needs. The training of the staff enables Longueville Court to be the best possible place for

her to be. All the family and friends who have visited are amazing at the attention. Well done.

Reply from Constantin Ulian, General Manager at Barchester Longueville Court Care Home

Hello, and thank you for all the nice feedback. Our team strives to accomplish this day in and day out as they go above and beyond their duties to look after both residents and their families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience

I have had everything I asked for provided by friendly and helpful staff.
I am very pleased with the standard of care available here.

Reply from Constantin Ulian, General Manager at Barchester Longueville Court Care Home

Thank you for your kind words, and hope to improve with your involvement.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Total of 123, showing 21-40

Meet the Team (19)

Krzysztof Krzysztofiak

Job Title: Senior General Manager

Joined: 2021

Hello, my name is Krzysztof and I am the Senior General Manager here at Longueville Court. Welcome to our website!

Working in care has been my calling and I am lucky to have such a supportive team around me.

I love interacting with residents and feel very privileged to listen and learn from them. I’m a great believer in supporting colleagues to develop their skills and potential to the maximum level. I’m here to help and support residents, staff and families.

Please feel free to contact me to talk about your needs or those of your loved one, my door is always open.

Menchu Howell

Job Title: Robin Unit Manager

Joined: 2016

Hello. I am Menchu Howell and I am one of the Unit Managers here at Longueville Court. I really enjoy caring for residents ensuring they are as well and happy as they can be.

Lee Dixon

Job Title: Head of maintenance

Joined: 2019

Hello. I am Lee. I joined Longueville Court in March 2019 and it is my responsibility to maintain the home and gardens and to arrange for repairs when necessary. I also have responsibility for safety aspects of the building including checking the water supply and fire alarms. In my spare time, I enjoy going on long walks with my dog.

Denise Slack

Job Title: Administration Assistant/Receptionist

Joined: 2004

Hello, my name is Denise and I have worked at Longueville Court for 19 years! I love my job and the home, meeting and greeting all new residents, their families and friends to our beautiful home. I work within the amazing administration team

Loyola Duffy

Job Title: Carer

Joined: 2016

Hello, my name is Loyola and I'm a Carer here at Longueville Court, I've worked within the home for 7 years and have been a carer since I was 16 years old! I absolutely love my role and caring for each of our wonderful residents. In my spare time, I enjoy croquet and cross-stitch work.

Helen Davies

Job Title: Unit Manager

Joined: 2003

Hello, my name is Helen and I'm a Unit Manager at Longueville Court. I'm a qualified nurse and I've worked within this beautiful home for over 20 years. I enjoy meeting new people, and getting to know our residents, we are a super team who work well together. In my spare time I love eating out, and finding new Sea Food restaurants and Antique shops to browse.

Esther Penamora

Job Title: Care Assistant

Joined: 2019

Hello. My name is Esther and I've worked within the Longueville care team for over 3 years. I love caring for our wonderful residents. At home, I enjoy cooking Thai food and trying new recipes.

Anna-Marie Fountain

Job Title: Care Assistant

Joined: 2019

Hello. My name is Anna-Marie and I've been part of the Care team here at Longueville Court since 2019. I get great pleasure from helping our residents. I have great memories of this beautiful home from when my grandmother resided here.

Alpha de Ocampo

Job Title: Team Leader

Joined: 2009

Hello, my name is Apha and I'm a Team Leader within Longueville Court. I've been with Barchester since 2009 and work with an amazing team. It is an honour to care for our wonderful residents. I'm a local lady, married with two sons.

Karen Vitas

Job Title: Care Assistant

Joined: 2018

Hello, I'm Karen a Care Assistant within the team here at Longueville Court. I live locally and have enjoyed working here since 2018, every day is different and helping our residents is so satisfying. I enjoy long walks in the surrounding countryside and completing the odd jigsaw.

Maria Shale

Job Title: Care Assistant

Joined: 2019

Hello, I'm Maria one of the Care Assistants here at Longueville Court, I've worked as part of the amazing care team since 2019, and have a special interest in Elderly Dementia Care.

Sukmaya Jolmi

Job Title: Housekeeping Assistant

Joined: 2020

Hello. My name is Sukmaya, and I worked within the Housekeeping Team here at Longueville Court since 2020. I love getting to know our residents and keeping their rooms and the home clean and tidy. I live locally and have a young family to keep me busy outside of the home.

Gladys Maseko

Job Title: Care Assistant

Joined: 2019

Hello. My name is Gladys, I've worked at Longueville Court within the Dementia community since 2019. I love looking after our residents and putting a smile on their faces.

Laximee Thapa

Job Title: Housekeeping Assistant

Joined: 2016

Hello. My name is Laximee and I have worked within the Housekeeping Team here at Longueville Court for 5 years however, I've been part of the Barchester family for over 7-years. I work in the laundry and enjoy gardening in my spare time.

Martine Ratcliffe

Job Title: Head of Activities

Joined: 2009

Hello, my name is Martine and I'm the Head of Activities here at Longueville Court. I joined the team in 2009 as a carer and become the team leader before moving into the Activities position 3 years ago.

I'm passionate about providing life enrichment to each of our residents, as a team we aim to bring joy on a daily basis, and make their time with us special. We pride ourselves on bringing a mixture of activities that suit everyone.

I have one daughter and 2 grandsons, when not at work I love to spend time with them making memories, am a massive lover of music and

Liliana Nedelcu

Job Title: Housekeeping Assistant

Joined: 2018

Hello. I'm Liliana, I've worked within the Housekeeping Team since 2018, I enjoy supporting our residents, and keeping the home clean to the highest of standards. Outside of work I enjoy baking, my speciality is chocolate cake!

Karina Dunn

Job Title: Activities Coordinator

Joined: 2002

I have been at Longueville Court since October 2002 when I joined as a Domestic Assistant. I soon moved into my current role as an Activities Coordinator which means I provide person-centred activities for all of our residents.

My aim is to bring fun, laughter, and home comforts to all of those we care for. As an Activities Coordinator, I enjoy encouraging our residents to participate in enjoyable, achievable activities. I like to make sure Longueville Court is part of the local community and our usual programme of activities includes outings, pub lunches and having guests and entertainers at our home.

Caroline Cull

Job Title: Administrator

Joined: 2021

My team and I coordinate and facilitate all administration within the home for residents and staff.

My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription, getting some extra shopping in, or ordering that special present for a grandchild.

My team are the first people you meet when you visit Longueville Court and as such we know all of the residents and their families very well.

Tom Lander

Job Title: Chef

Joined: 2024

Hi, my name is Tom Lander.

I have been working in the catering industry for 15 years, I have a passion for food, computers and teaching catering.

I have worked for HMP Littlehey for 14 years and have worked in restaurants too.

In my career I have trained to become a supervisor, then an instructor and finally a tutor to help others reach their potential within the catering industry.

‘A chef always has something to learn because our education can never be complete throughout our entire life.’

Barchester Longueville Court Care Home

Care Provided by Barchester Longueville Court Care Home

Good to Know

Funding & Fees Guide for Barchester Longueville Court Care Home

Facilities