Barchester Longueville Court Care Home

The Village Green, Orton Longueville, Peterborough PE2 7DN
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9.8 123 Reviews
  • Barchester Longueville Court Care Home, Peterborough
Barchester Longueville Court Care Home makes the most of lovely grounds and a versatile interior to provide top quality nursing and residential care, with carers and nurses available round-the-clock.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Longueville Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 109 Service Users
  • Privately Owned
  • Care Offered
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Krzysztof Krzysztofiak (Senior General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (105)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (99)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1994
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Barchester Longueville Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,550

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
  • (these prices are only a guideline, please contact Barchester Longueville Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome to visit at any time without a booking.


  • Parking

  • Plenty of parking


Barchester Longueville Court Care Home Reviews (123)

Total of 123, showing 81-100
9.8

Barchester Longueville Court Care Home has a Review Score of 9.8 (9.845) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Longueville Court Care Home has 123 reviews.

Overall Experience

  • 103
  • 18
  • 1
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Date Published

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Review from Kelly D (Granddaughter of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly and so caring towards all residents. The always have such lovely activities on and the singing "Rat Pack" were brilliant all getting everyone involved. Always lovely and clean. Lots of choice on the menu.

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Review from A G (Resident) assisted by family/friend published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy living here but would like easier access to the garden.

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Review from P B (Resident) published on 30 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy here, and happy with my room.

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Review from K L (Husband of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was at Barchester Longueville Court Care Home for 6 years and recently passed away. The care was very good and the activities were excellent, she loved the entertainment. The staff were like our family. I thoroughly recommend this care home to anyone looking for a care home. I miss the staff
and residents so much. I have applied to be a volunteer at the home.

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Review from L F (Daughter of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father who is 92 was a resident at Longueville Court for almost 5 weeks. He had complex care needs which the staff dealt with in a caring and dignified way. He was happy there and well looked after. Sadly he was taken ill and died there. The staff were really supportive and caring at what was a really
difficult time for the family, we thank them all.

Reply from Tina Stebbings, Manager at Barchester Longueville Court Care Home

Thank you so much. This is very much appreciated.


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Review from Hilary A (Daughter of Resident) published on 14 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The atmosphere on entering the care home is relaxed and welcoming; it is like stepping into a light and airy country house. There is an impression of efficient but discreet management. Staff are always on hand to answer any queries. The lines of communication are very good. My mother always seemed
content and secure. I was confident that she was well cared for in a safe environment.

Reply from Tina Stebbings, General Manager at Barchester Longueville Court Care Home

Thank you so much for your kind words. Love and best wishes to you and your family. Tina.


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Review from David R (Brother of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister had MS and was at Longueville Court for over two years. The support in the nursing home was excellent. It has been a happy place. The team from top to bottom were exceptional which I have shown in the ratings below.

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Review from Kay R (Sister-in-law of Resident) published on 26 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister in law has been cared for with the utmost compassion and understanding of her particular needs, whilst providing an atmosphere of happiness, cheerfulness and positivity over the last 2 years. Every member of staff, including management, reception, nurses, carers and caretakers have always
been extremely welcoming, helpful and informative resulting in what I feel is a real sense of homeliness for the residents.


With the sad passing of my sister in law, everyone at the home has been overwhelmingly kind and supportive to her family and friends. I applaud the staff for their professionalism and thank them for their friendship at a difficult time.


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Review from Ken B (Son of Resident) published on 25 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first needed a nursing home to take care of Mum, I visited 6 care homes including Longueville Court where I was pleasantly surprised at what I saw.
Although I live close by to 4 other care homes within the Peterborough area, it became clear that there was something special about Longueville
Court.
Mum initially moved in for respite care, then becoming a full-time resident where she was safe, looked after and cared for by the wonderful nurses and carers within the 'Skylark' unit. She made new friends with other residents and enjoyed the entertainment that was made available to her.
Sadly after 15 weeks, she passed away but the level of nursing care and support to me and my family at this incredibly sad time was beyond our expectations.
I'm quite sure she was happy with her time there and I would like to acknowledge everyone who looked after her and nursed her to the end.
Thank you so much!

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Review from J H (Daughter of Resident) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and respect witnessed at all times.

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Review from E G (Granddaughter of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my grandad has been at Longueville Court, he has been looked after very well. His specific needs are always met and he is treated with kindness and respect at all times.

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Review from P G (Son-in-law of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my Father-in-Law is outstanding. The care team have a difficult job to keep him in good health. They ensure he is looked after and because of their time and effort his diabetes is kept under control and avoids the need for visits to hospital.

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Review from Kate Y (Daughter of Resident) published on 16 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been living at Longueville Court for nearly 5 months and has settled in well. From the very first time we went to visit Longueville Court to see if it was suitable for Dad, we have been very impressed with the manager and all the staff. Everyone is very professional, efficient, friendly, caring
and there is always a happy atmosphere. Dad’s medical and personal needs are very well looked after. The activities on offer are varied and interesting and he enjoys them very much – especially the sailing which is a new hobby for him at 90!


Dad feels happy, safe and cared for – that says it all.


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Review from Alison G (Daughter of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father has received during his 2 and a half years at Longueville Court has been outstanding. Always treated with kindness and dignity, I have nothing but praise and gratitude for all the carers/nurses/staff involved. Many thanks.

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Review from Jemima G (Granddaughter of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my grandad has been at Longueville Court, he has been looked after extremely well. His specific needs are always met and he is treated with kindness at all times. We can't thank the staff enough for everything they have done and continue to do so.

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Review from Wendy W (Power of Attorney of Resident) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nursing staff are fantastic, friendly, caring dedicated individuals. They are very informative, honest under difficult circumstances and knowledgeable of care required regarding my honorary aunt's condition. When you enter the building you are immediately put at ease by reception and office staff who
greet visitors with a warm welcoming manner. Very professionally run care home many thanks to all.

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Review from Lesley R (Daughter of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Longueville Court for just over seven years now and I am pleased to say the care she receives is as good as the day she went in. All staff are friendly and approachable. My dad, who is 84 years old, visits my mum daily when he is well enough. The staff are very good to my dad which
I am grateful for.

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Review from P R M (Son of Resident) published on 31 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Longueville Court to receive end-of-life care expected to last 8-12 weeks. She received the most exemplary care possible from all staff members through what became her final 24 weeks. At one point, she likened the care to being in a hotel. I believe the very high level of care she
received contributed to extended life, for which the family were extremely grateful. Her condition meant that eating was difficult but the staff usually found something she could manage. My mother was French and it was lovely to hear some of the multi-lingual staff talk to her in her native language and on one occasion, return from their holiday with local newspapers from her region of France. Nothing was too much trouble.
As visitors, we were always made welcome, whenever we arrived.
Longueville court is clean and odourless with good lounge facilities and although my mother was unable to take advantage of them, the recreational facilities and trips appeared extensive.

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Review from C G (Resident) published on 25 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been resident here for 3 years and I am very pleased with my stay.

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Review from Linda L (Daughter of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Memory Lane unit in Longueville Court Nursing Home for a few years. She had previously been in another care home who did not meet my mother's needs.
Since being in this home, my family have noticed several things that make this home stand out above others.
The staff are always on
hand. She showers daily and as my mother goes days without sleep, she also sleeps for a day or so, missing meals, but they have a special menu on hand for when she wants food.
Sometimes she can eat for England.
Well done to all who care for her.

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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Barchester Longueville Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Barchester Longueville Court Care Home is calculated as follows: ( (305 Excellents x 5) + (43 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 354 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Longueville Court Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (19)

Krzysztof

Krzysztof Krzysztofiak

Job Title: Senior General Manager

Joined: 2021

Hello, my name is Krzysztof and I am the Senior General Manager here at Longueville Court. Welcome to our website!


Working in care has been my calling and I am lucky to have such a supportive team around me.


I love interacting with residents and feel very privileged to listen and learn from them. I’m a great believer in supporting colleagues to develop their skills and potential to the maximum level. I’m here to help and support residents, staff and families.


Please feel free to contact me to talk about your needs or those of your loved one, my door is always open.


Menchu

Menchu Howell

Job Title: Robin Unit Manager

Joined: 2016

Hello. I am Menchu Howell and I am one of the Unit Managers here at Longueville Court. I really enjoy caring for residents ensuring they are as well and happy as they can be.


Lee

Lee Dixon

Job Title: Head of maintenance

Joined: 2019

Hello. I am Lee. I joined Longueville Court in March 2019 and it is my responsibility to maintain the home and gardens and to arrange for repairs when necessary. I also have responsibility for safety aspects of the building including checking the water supply and fire alarms. In my spare time, I enjoy going on long walks with my dog.


Denise

Denise Slack

Job Title: Administration Assistant/Receptionist

Joined: 2004

Hello, my name is Denise and I have worked at Longueville Court for 19 years! I love my job and the home, meeting and greeting all new residents, their families and friends to our beautiful home. I work within the amazing administration team


Loyola

Loyola Duffy

Job Title: Carer

Joined: 2016

Hello, my name is Loyola and I'm a Carer here at Longueville Court, I've worked within the home for 7 years and have been a carer since I was 16 years old! I absolutely love my role and caring for each of our wonderful residents. In my spare time, I enjoy croquet and cross-stitch work.


Helen

Helen Davies

Job Title: Unit Manager

Joined: 2003

Hello, my name is Helen and I'm a Unit Manager at Longueville Court. I'm a qualified nurse and I've worked within this beautiful home for over 20 years. I enjoy meeting new people, and getting to know our residents, we are a super team who work well together. In my spare time I love eating out, and finding new Sea Food restaurants and Antique shops to browse.


Esther

Esther Penamora

Job Title: Care Assistant

Joined: 2019

Hello. My name is Esther and I've worked within the Longueville care team for over 3 years. I love caring for our wonderful residents. At home, I enjoy cooking Thai food and trying new recipes.


Anna-Marie

Anna-Marie Fountain

Job Title: Care Assistant

Joined: 2019

Hello. My name is Anna-Marie and I've been part of the Care team here at Longueville Court since 2019. I get great pleasure from helping our residents. I have great memories of this beautiful home from when my grandmother resided here.


Alpha

Alpha de Ocampo

Job Title: Team Leader

Joined: 2009

Hello, my name is Apha and I'm a Team Leader within Longueville Court. I've been with Barchester since 2009 and work with an amazing team. It is an honour to care for our wonderful residents. I'm a local lady, married with two sons.


Karen

Karen Vitas

Job Title: Care Assistant

Joined: 2018

Hello, I'm Karen a Care Assistant within the team here at Longueville Court. I live locally and have enjoyed working here since 2018, every day is different and helping our residents is so satisfying. I enjoy long walks in the surrounding countryside and completing the odd jigsaw.


Maria

Maria Shale

Job Title: Care Assistant

Joined: 2019

Hello, I'm Maria one of the Care Assistants here at Longueville Court, I've worked as part of the amazing care team since 2019, and have a special interest in Elderly Dementia Care.


Sukmaya

Sukmaya Jolmi

Job Title: Housekeeping Assistant

Joined: 2020

Hello. My name is Sukmaya, and I worked within the Housekeeping Team here at Longueville Court since 2020. I love getting to know our residents and keeping their rooms and the home clean and tidy. I live locally and have a young family to keep me busy outside of the home.


Gladys

Gladys Maseko

Job Title: Care Assistant

Joined: 2019

Hello. My name is Gladys, I've worked at Longueville Court within the Dementia community since 2019. I love looking after our residents and putting a smile on their faces.


Laximee

Laximee Thapa

Job Title: Housekeeping Assistant

Joined: 2016

Hello. My name is Laximee and I have worked within the Housekeeping Team here at Longueville Court for 5 years however, I've been part of the Barchester family for over 7-years. I work in the laundry and enjoy gardening in my spare time.


Martine

Martine Ratcliffe

Job Title: Head of Activities

Joined: 2009

Hello, my name is Martine and I'm the Head of Activities here at Longueville Court. I joined the team in 2009 as a carer and become the team leader before moving into the Activities position 3 years ago.


I'm passionate about providing life enrichment to each of our residents, as a team we aim to bring joy on a daily basis, and make their time with us special. We pride ourselves on bringing a mixture of activities that suit everyone.


I have one daughter and 2 grandsons, when not at work I love to spend time with them making memories, am a massive lover of music and


Liliana

Liliana Nedelcu

Job Title: Housekeeping Assistant

Joined: 2018

Hello. I'm Liliana, I've worked within the Housekeeping Team since 2018, I enjoy supporting our residents, and keeping the home clean to the highest of standards. Outside of work I enjoy baking, my speciality is chocolate cake!


Karina

Karina Dunn

Job Title: Activities Coordinator

Joined: 2002

I have been at Longueville Court since October 2002 when I joined as a Domestic Assistant. I soon moved into my current role as an Activities Coordinator which means I provide person-centred activities for all of our residents.


My aim is to bring fun, laughter, and home comforts to all of those we care for. As an Activities Coordinator, I enjoy encouraging our residents to participate in enjoyable, achievable activities. I like to make sure Longueville Court is part of the local community and our usual programme of activities includes outings, pub lunches and having guests and entertainers at our home.


Caroline

Caroline Cull

Job Title: Administrator

Joined: 2021

My team and I coordinate and facilitate all administration within the home for residents and staff.


My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription, getting some extra shopping in, or ordering that special present for a grandchild. 


My team are the first people you meet when you visit Longueville Court and as such we know all of the residents and their families very well. 


Tom

Tom Lander

Job Title: Chef

Joined: 2024

Hi, my name is Tom Lander.


I have been working in the catering industry for 15 years, I have a passion for food, computers and teaching catering.


I have worked for HMP Littlehey for 14 years and have worked in restaurants too.


In my career I have trained to become a supervisor, then an instructor and finally a tutor to help others reach their potential within the catering industry.


‘A chef always has something to learn because our education can never be complete throughout our entire life.’