Barchester Longueville Court Care Home
The Village Green, Orton Longueville,
Peterborough
PE2 7DN
I cannot stress how happy we are with the care and support Mum is being given.
L F (Daughter of Resident)
Everyone was so nice and cared about the residents. Thank you Longueville Court.
Ian M (Son of Resident)
Clean, beautiful food and amazing facilities where the whole family feel welcome.
Helen D (Stepdaughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment, which is required to fully understand the level of care and support required by each individual and to ensure that the care needs of the individual can be met by the Home.
Visitors welcome to visit at any time without a booking.
Plenty of parking
Barchester Longueville Court Care Home has a Review Score of 9.8 (9.845) out of 10, based on 31 reviews in the last 2 years. Over all time Barchester Longueville Court Care Home has 123 reviews.
Review from Tony D (Son of Resident) published on 3 November 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael F (Son-in-law of Resident) published on 24 September 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sally R (Daughter of Resident) published on 17 September 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.845) out of 10 for Barchester Longueville Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.845 for Barchester Longueville Court Care Home is calculated as follows: ( (305 Excellents x 5) + (43 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 354 Ratings = 4.845
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Longueville Court Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 109 registered maximum number of service users is 21.8, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Feb 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Senior General Manager
Joined: 2021
Hello, my name is Krzysztof and I am the Senior General Manager here at Longueville Court. Welcome to our website!
Working in care has been my calling and I am lucky to have such a supportive team around me.
I love interacting with residents and feel very privileged to listen and learn from them. I’m a great believer in supporting colleagues to develop their skills and potential to the maximum level. I’m here to help and support residents, staff and families.
Please feel free to contact me to talk about your needs or those of your loved one, my door is always open.
Job Title: Robin Unit Manager
Joined: 2016
Hello. I am Menchu Howell and I am one of the Unit Managers here at Longueville Court. I really enjoy caring for residents ensuring they are as well and happy as they can be.
Job Title: Head of maintenance
Joined: 2019
Hello. I am Lee. I joined Longueville Court in March 2019 and it is my responsibility to maintain the home and gardens and to arrange for repairs when necessary. I also have responsibility for safety aspects of the building including checking the water supply and fire alarms. In my spare time, I enjoy going on long walks with my dog.
Job Title: Administration Assistant/Receptionist
Joined: 2004
Hello, my name is Denise and I have worked at Longueville Court for 19 years! I love my job and the home, meeting and greeting all new residents, their families and friends to our beautiful home. I work within the amazing administration team
Job Title: Carer
Joined: 2016
Hello, my name is Loyola and I'm a Carer here at Longueville Court, I've worked within the home for 7 years and have been a carer since I was 16 years old! I absolutely love my role and caring for each of our wonderful residents. In my spare time, I enjoy croquet and cross-stitch work.
Job Title: Unit Manager
Joined: 2003
Hello, my name is Helen and I'm a Unit Manager at Longueville Court. I'm a qualified nurse and I've worked within this beautiful home for over 20 years. I enjoy meeting new people, and getting to know our residents, we are a super team who work well together. In my spare time I love eating out, and finding new Sea Food restaurants and Antique shops to browse.
Job Title: Care Assistant
Joined: 2019
Hello. My name is Esther and I've worked within the Longueville care team for over 3 years. I love caring for our wonderful residents. At home, I enjoy cooking Thai food and trying new recipes.
Job Title: Care Assistant
Joined: 2019
Hello. My name is Anna-Marie and I've been part of the Care team here at Longueville Court since 2019. I get great pleasure from helping our residents. I have great memories of this beautiful home from when my grandmother resided here.
Job Title: Team Leader
Joined: 2009
Hello, my name is Apha and I'm a Team Leader within Longueville Court. I've been with Barchester since 2009 and work with an amazing team. It is an honour to care for our wonderful residents. I'm a local lady, married with two sons.
Job Title: Care Assistant
Joined: 2018
Hello, I'm Karen a Care Assistant within the team here at Longueville Court. I live locally and have enjoyed working here since 2018, every day is different and helping our residents is so satisfying. I enjoy long walks in the surrounding countryside and completing the odd jigsaw.
Job Title: Care Assistant
Joined: 2019
Hello, I'm Maria one of the Care Assistants here at Longueville Court, I've worked as part of the amazing care team since 2019, and have a special interest in Elderly Dementia Care.
Job Title: Housekeeping Assistant
Joined: 2020
Hello. My name is Sukmaya, and I worked within the Housekeeping Team here at Longueville Court since 2020. I love getting to know our residents and keeping their rooms and the home clean and tidy. I live locally and have a young family to keep me busy outside of the home.
Job Title: Care Assistant
Joined: 2019
Hello. My name is Gladys, I've worked at Longueville Court within the Dementia community since 2019. I love looking after our residents and putting a smile on their faces.
Job Title: Housekeeping Assistant
Joined: 2016
Hello. My name is Laximee and I have worked within the Housekeeping Team here at Longueville Court for 5 years however, I've been part of the Barchester family for over 7-years. I work in the laundry and enjoy gardening in my spare time.
Job Title: Head of Activities
Joined: 2009
Hello, my name is Martine and I'm the Head of Activities here at Longueville Court. I joined the team in 2009 as a carer and become the team leader before moving into the Activities position 3 years ago.
I'm passionate about providing life enrichment to each of our residents, as a team we aim to bring joy on a daily basis, and make their time with us special. We pride ourselves on bringing a mixture of activities that suit everyone.
I have one daughter and 2 grandsons, when not at work I love to spend time with them making memories, am a massive lover of music and
Job Title: Housekeeping Assistant
Joined: 2018
Hello. I'm Liliana, I've worked within the Housekeeping Team since 2018, I enjoy supporting our residents, and keeping the home clean to the highest of standards. Outside of work I enjoy baking, my speciality is chocolate cake!
Job Title: Activities Coordinator
Joined: 2002
I have been at Longueville Court since October 2002 when I joined as a Domestic Assistant. I soon moved into my current role as an Activities Coordinator which means I provide person-centred activities for all of our residents.
My aim is to bring fun, laughter, and home comforts to all of those we care for. As an Activities Coordinator, I enjoy encouraging our residents to participate in enjoyable, achievable activities. I like to make sure Longueville Court is part of the local community and our usual programme of activities includes outings, pub lunches and having guests and entertainers at our home.
Job Title: Administrator
Joined: 2021
My team and I coordinate and facilitate all administration within the home for residents and staff.
My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription, getting some extra shopping in, or ordering that special present for a grandchild.
My team are the first people you meet when you visit Longueville Court and as such we know all of the residents and their families very well.
Job Title: Chef
Joined: 2024
Hi, my name is Tom Lander.
I have been working in the catering industry for 15 years, I have a passion for food, computers and teaching catering.
I have worked for HMP Littlehey for 14 years and have worked in restaurants too.
In my career I have trained to become a supervisor, then an instructor and finally a tutor to help others reach their potential within the catering industry.
‘A chef always has something to learn because our education can never be complete throughout our entire life.’
