Ashlynn Grange Care Home

Bretton Gate, Peterborough PE3 9UZ
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9.6 112 Reviews
  • Ashlynn Grange Care Home, Peterborough
Ashlynn Grange care home is a part of the Athena Care Homes (UK) Ltd group, situated in Bretton Gate Peterborough. The care home offers Nursing, Dementia Nursing, Residential, Residential Dementia and Palliative care. Intermediate and Respite care are also provided.

The home is all ground floor for ease of access for residents and visitors and is situated 200 metres from Peterborough City Hospital. All rooms have en-suite facilities.

The nursing and care team are trained to an extremely high standard to enable them to provide exceptional compassionate care.

Their newly refurbished café is an ideal place to come and have some freshly baked, home-made cake and a cup of tea or coffee with your loved one, or even pop in to see how staff can help support you.

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Care Provided by Ashlynn Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 156 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Renju Varghese (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (156)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1995
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Ashlynn Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,260
  • (these prices are only a guideline, please contact Ashlynn Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ashlynn Grange Care Home Reviews (112)

Total of 112, showing 1-20
9.6

Ashlynn Grange Care Home has a Review Score of 9.6 (9.648) out of 10, based on 35 reviews in the last 2 years. Over all time Ashlynn Grange Care Home has 112 reviews.

Overall Experience

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  • 31
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Date Published

112
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Review from Christine F (Daughter-in-law of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever we visit the staff are very helpful and friendly. Any questions we have, they will always try to answer them. If a repair needs to be done in their living space, they will endeavour to get it sorted. My in-laws are always well-presented. Awaiting a referral to be actioned, would make a big
difference to my father-in-law's mobility. The food in the restaurant always looks well-presented. There is a good atmosphere whenever we go there.

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Review from James C (Nephew of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Even before I had the pleasure of seeing the outstanding facilities for my own eyes, my cousin had spoken very highly of how the care home is and the moment I first stepped in, I could immediately see why! The care home provides the best possible help for anyone requiring care and support both short
term and long term and the staff there are absolutely incredible! My uncle suffers from Parkinson's and it has been soul-destroying to see how rapid his decline has been over a short space of time; he had a substantial stay in hospital as a result of a fall he suffered while at his home. Even with his worsening neurological condition though, the staff there welcomed him with open arms and gave him the chance to become another member of their special family! The way in which they look after people like my Uncle is so incredibly heartwarming and fills anyone with the piece of mind to know he's in the safest place and he's been taken great care of. I'd highly recommend Ashlynn Grange.

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Review from Victoria H (Daughter of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed in Milton Lodge for 3 weeks respite care after having a knee replacement. The care and support she received from the staff was outstanding. One person in particular went above and beyond with Mum from the minute we arrived, by helping to get her out of the car and settling her into her beautiful
room. Nothing was ever too much for him... he is one in a million and a credit to Ashlynn Grange. I would highly recommend Ashlynn Grange for respite care.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely feedback regarding your mum's stay at Milton Lodge. I am so pleased that she enjoyed her stay, we loved her being with us and if she would ever like to stay again we would love for her to come back.


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Review from Kevin M (Son of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Ashlynn Grange in 2020, and the care her received was superb. Covid was still causing restrictions, and the home went to great lengths to connect him to his family via FaceTime etc. He was also diagnosed with Pakrinson's while staying here, which helped enormously with his ongoing
care.
Today, I received his wedding ring after careful long-term storage!

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comment; I am so pleased you were reunited with your father's wedding ring. It was a pleasure to meet you.


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Review from Steven P (Son of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother has been in the care of Ashlynn Grange we have been very pleased and satisfied with what we have seen so far. For our family this has meant a significant relief of pressure on all of us. Thank you.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

On behave of myself and my team I would like to thank you for your lovely feedback.


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Review from Ann P (Daughter of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a digestive order my mother needed convalescence care. Ashlynn Grange responded quickly to my enquiry. All the staff were friendly, professional and helpful. My mother recovered more quickly than predicted, and is now back in her own home - if a similar situation occurred again, I would be
happy to choose Ashlynn Grange.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your comment, I am really pleased that your mother recovered quickly and is back at home. It is nice to hear that you would be happy for your mother to return to Ashlynn Grange if the need arises.


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Review from Eda J (Sister-in-law of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law was moved there as she now needed nursing care. First impression after looking around and speaking to the manager and the staff I was left with an overwhelming feeling that she was going to get the care she needed. I felt she was going to have a life once more. In a short time she got
that with the help of all the staff. Not forgetting the chef who ensured her dietary needs were met.
To the manager and all her staff thank you for making this a place they can call home.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comments, I am so pleased your sister in law settled well into Ashlynn Grange and was made to feel that Ashlynn Grange could be called her home.


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Review from Helen S (Sister of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that Milton Lodge is wonderful it cares so well for my sister the staff are lovely.
The lifestyle coordinator was so great at the meeting I went to.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for you lovely review, I am really pleased your sister is enjoying her stay on Milton Lodge.


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Review from Jason F (Son of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Ashlynn Grange to take care of your loved one. My father was a resident of Milton Lodge and was extremely well cared for. He had quite demanding needs but was always cared for with dignity.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comments regarding the staff at Milton Lodge; I hope your father enjoyed his stay.


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Review from F D (Cousin of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My distant cousin has been in Ashlynn Grange for nearly 4 years. They suffer from dementia. We have visited regularly over these 4 years and our cousin is always clean, warm and well-fed, but she doesn't often know who we are.
The staff are lovely. Welcoming and ready to answer our questions and there
is a kindly feel about the house that she resides in. Brilliant job and we are very grateful that our cousin is being so well cared for.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review, this means a lot to myself and my team.


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Review from Corinne W (Daughter of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I know that I cannot name names and that all the staff are kind nad caring but one person goes above and beyond her duties. She was a carer on Hayward was moved to Harvester and is now activities coordinator on Harvester. She really loves her job and her residents and it really shows in all that she
does. I felt I needed to air my feelings about her. She puts 100% into her job.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comments regarding the Ashlynn Grange team, and for the comments regarding one of my activities co-ordinators.


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Review from Samantha C (Granddaughter of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with the whole care home is absolutely wonderful. My nan is in Hayward but we have viewed the other units and they're the same, absolutely amazing! The staff on every unit are lovely, very welcoming, the care of the residents is brilliant, we can't fault them at all!
The activities ladies
are wonderful with the residents and are kind to the families!

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your amazing review. I am so pleased that your nan is enjoying her stay at Hayward. I will pass all of your comments onto my team.


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Review from Kevin C (Son of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the way we are treated at this care home my mum is in this home. I find all the staff polite and helpful and I cannot find anything to fault them with.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review, this review means a lot to myself and my team here at Ashlynn Grange.


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Review from Timothy P (Relative of Resident) assisted by family/friend published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the level of care given to my nan-in-law. She's so happy in Hayward House, we have viewed the other units and they're all clean, the staff are all lovely on all the units. They make you feel welcome and they always speak to us when we visit. We can't fault any of the staff,
and the activities ladies are great with the residents.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comments, I am so pleased that your nan-in-law is happy on Hayward House.


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Review from Michael M (Friend of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend every week and have found the staff to be very friendly and caring. The home seems to be in excellent condition.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review, I am really pleased that you find the safe very friendly and caring. We are working hard to keep our home in excellent condition.


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Review from Kim F (Daughter of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This review is to say how one member of staff in particular is. She was amazing with my dad as his carer, she made sure he was clean-shaven every day she was on. Now he is only shaved now and again. She's now been transferred to activities but as always she was amazing today with all the residents in
the lounge for entertainment. She has all the time in the world for them, making each resident feel special.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review, especially regarding the staff member. I am pleased that your dad is enjoying the activities that are provided here at Ashlynn Grange.


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Review from Stephen B (Son of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for over a year now and is most content here. I have found Ashlynn Grange (Milton Lodge) to offer a welcoming environment from day one, operated in a caring, professional manner. In all my visits, I have consistently observed that residents are treated with dignity and
respect; the home is kept clean and is in good order.
I have found the range of activities for residents to engage in to be both regular and varied. Their recently launched social media platform offers a unique insight into what happens day-to-day when my father cannot always recall what he’s been up to - a recent post showing a walk to a local coffee shop was particularly heart-warming as he was clearly enjoying himself. As I sit here writing this, pampering sessions are taking place around me. I would recommend AG to anyone looking for a care home for a loved one.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your amazing feedback regarding my staff at Milton Lodge. I am so pleased that your father is enjoying his stay with us.


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Review from Chris T (Son of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Ashlynn Grange are fantastic. The support and care they provide on a constant, high-quality level, makes us feel assured we are getting the best possible care.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your comments, it is nice to hear that my staff provide a constant high quality level of support and care.


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Review from J E (Sister of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I loved the welcome that my sister and all her family got when she entered the care home. All the staff are very friendly and welcoming, from the manager to the care staff and chef. My sister has been well taken care of since arriving. The staff take time to talk to us and understand my sister's needs.
My sister says she is well taken care of and likes the staff.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely comments; I am so pleased that your sister is happy and likes the staff. I hope your sister continues to enjoy her stay at Ashlynn Grange.


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Review from Debra G (Daughter of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always been impressed by the care and consideration given to both my mother (the resident) and my elderly father who visits regularly. We are always greeted in a very friendly and professional manner. If I had a concern, it would be the frequency of Mum's showing, although I accept staff numbers
affect this.

Reply from Donna Smith, Home Manager at Ashlynn Grange Care Home

Thank you for your lovely review. I am pleased that your mother, our resident, and your father who visits are both enjoying their time at Ashlynn Grange. I am pleased that you find my staff friendly and professional.


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Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for Ashlynn Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.648 for Ashlynn Grange Care Home is calculated as follows: ( (294 Excellents x 5) + (102 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 418 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashlynn Grange Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 156 registered maximum number of service users is 31.2, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 06 Mar 2025

Nursing, Residential, Residential Dementia, Nursing Dementia


Awards / Recognitions (11)

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Meet the Team (1)

Renju

Renju Varghese

Job Title: General Manager

Joined: 2025

Renju is a qualified nurse and has been working in hospitals and care settings since 2007.


Renju is keen that Ashlynn Grange is a central pillar of our local community and wants to deliver a culture of excellence in everything our home does.


Outside of work, Renju is mother to three children and loves to travel. She is also an active member of her local church, where she contributes to teaching and community activities.


Frequently Asked Questions about Ashlynn Grange Care Home

What types of Care is Ashlynn Grange Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashlynn Grange Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Ashlynn Grange Care Home have?

There are 156 Single Rooms.

What are the Facilities & Services at Ashlynn Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashlynn Grange Care Home to the centre of Peterborough?

1.5 mile(s) as the crow flies, distance by road may be significantly further.