Ashlynn Grange Care Home has a Review Score of 9.6 (9.648) out of 10, based on 35 reviews in the last 2 years. Over all time Ashlynn Grange Care Home has 112 reviews.
Review from Ernest J (Husband of Resident) published on 13 April 2021
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Review from Ernest J (Husband of Resident) published on 27 March 2021
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Review from J L (Daughter of Resident) published on 24 February 2020
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Review from B L (Son of Resident) published on 24 February 2020
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Review from N S (Granddaughter of Resident) published on 16 February 2020
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Review from D S (Daughter of Resident) published on 13 February 2020
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Review from M C (Son of Resident) published on 11 February 2020
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Review from N K (Friend of Resident) published on 11 February 2020
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Review from J R (Friend of Resident) published on 11 February 2020
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Review from J F (Resident) published on 10 February 2020
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Review from M S (Grandson of Resident) published on 17 January 2020
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Review from T J (Grandson of Resident) published on 17 January 2020
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Review from J D (Daughter of Resident) published on 16 January 2020
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Review from J J (Son-in-law of Resident) published on 9 January 2020
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Review from C S (Husband of Resident) published on 12 December 2019
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Review from Caroline C (Daughter of Resident) published on 2 October 2019
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Review from C M (Daughter of Resident) published on 11 September 2019
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Review from K C (Son of Resident) published on 22 May 2019
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Review from G C (Resident) published on 20 May 2019
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Review from Helen C (Daughter of Resident) published on 10 May 2019
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Good communication from staff, informative.
Excellent care.
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The Review Score of 9.6 (9.648) out of 10 for Ashlynn Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.648 for Ashlynn Grange Care Home is calculated as follows: ( (294 Excellents x 5) + (102 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 418 Ratings = 4.648
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ashlynn Grange Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 156 registered maximum number of service users is 31.2, which has been reached with 34 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Aug 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 06 Mar 2025
Nursing, Residential, Residential Dementia, Nursing Dementia
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Job Title: General Manager
Joined: 2025
Renju is a qualified nurse and has been working in hospitals and care settings since 2007.
Renju is keen that Ashlynn Grange is a central pillar of our local community and wants to deliver a culture of excellence in everything our home does.
Outside of work, Renju is mother to three children and loves to travel. She is also an active member of her local church, where she contributes to teaching and community activities.