Ashlynn Grange Care Home

Bretton Gate, Peterborough PE3 9UZ
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9.6 112 Reviews
  • Ashlynn Grange Care Home, Peterborough
Ashlynn Grange care home is a part of the Athena Care Homes (UK) Ltd group, situated in Bretton Gate Peterborough. The care home offers Nursing, Dementia Nursing, Residential, Residential Dementia and Palliative care. Intermediate and Respite care are also provided.

The home is all ground floor for ease of access for residents and visitors and is situated 200 metres from Peterborough City Hospital. All rooms have en-suite facilities.

The nursing and care team are trained to an extremely high standard to enable them to provide exceptional compassionate care.

Their newly refurbished café is an ideal place to come and have some freshly baked, home-made cake and a cup of tea or coffee with your loved one, or even pop in to see how staff can help support you.

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Care Provided by Ashlynn Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 156 Service Users
  • Privately Owned
  • Care Offered
  • Colitis & Crohn's Disease
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Renju Varghese (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (156)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1995
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Ashlynn Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,260
  • (these prices are only a guideline, please contact Ashlynn Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Ashlynn Grange Care Home Reviews (112)

Total of 112, showing 101-112
9.6

Ashlynn Grange Care Home has a Review Score of 9.6 (9.648) out of 10, based on 35 reviews in the last 2 years. Over all time Ashlynn Grange Care Home has 112 reviews.

Overall Experience

  • 77
  • 31
  • 2
  • 1
  • 1

Date Published

112
2
27
35
77

Review from Annie H (Daughter of Resident) published on 18 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Although the Home needs some decorating and general refurbishment, the staff in the Hayward Unit were excellent.
Mother was a resident from October 2017 to May 23rd, 2018 and during that time we felt very comfortable that the care she was being given was appropriate to her needs. Certain carers and
managers seemed to go above our expectations and dealt with her in a most understanding, empathic and caring manner. We were regular visitors to the unit and were always made to feel welcome and able to share in the provision of care provided to her. Our only concern was that maybe the carers needed more support, as occasionally they seemed very short staffed. Overall, my mother spent her final days with people whom she trusted and was comfortable with. Making her final weeks a less traumatic time for her. We thank them all.

Reply from Toby Swallow, Sales & Marketing Manager at Ashlynn Grange Care Home

Thank you for your review. I am very sorry for the loss of your mother.


We always have healthy staffing levels throughout Ashlynn Grange, but do appreciate that at times when staff are engaged with other residents behind closed doors that it may appear as though there are not visibly enough staff around.


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Review from D I (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We found all the staff to be friendly, respectful and professional at all times. Any issues that arose were dealt with promptly. We found the staff to be supportive to the resident and family. Communication was excellent by staff. The financial invoices and statements were unclear making it very difficult
to understand. We found there were ample services available , hairdressing, chiropody treatment and general entertainment.

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Review from Rosemary B (Resident) assisted by family/friend published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been well looked after since being here. The staff are wonderful and caring, especially one member of Haywood House. The food is of high quality and plentiful. If there is anything I need in particular, it can be provided.

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Review from P H (Son of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are pleased with the care my mother is receiving.

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Review from Michael J (Brother of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management and staff very kind and helpful. My sister needs a bit more help with personal hygiene and weight control.

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Review from Vivienne C (Daughter of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mother entered Ashlynn Grange, she was made to feel special. Words can not say how grateful as a family we were for the care she was given. Not only were her physical needs taken care of but you showed her compassion, empathy and love.


The staff went above and beyond in their care

not only for her but for her family as well. They did everything possible to ensure her time there was both as comfortable and enjoyable as possible, nothing was ever too much trouble. Thank you.

Reply from Toby Swallow, Sales & Marketing Manager at Ashlynn Grange Care Home

Thank you for your lovely review.


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Review from J P (Son of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am quite satisfied with the care afforded to my mother. The staff, in particular, do an excellent job despite being understaffed.

Reply from Toby Swallow, Sales & Marketing Manager at Ashlynn Grange Care Home

Thank you for your kind review of Ashlynn Grange. We are fully staffed, however, do appreciate that perception of staffing at certain times may appear slightly different. If you have any concerns, do please speak with the Home Manager who would be happy to discuss this with you.


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Review from Julie B (Daughter of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the few weeks my mother stayed in Harvester House, I could not fault the staff. Nothing was too much, they were always friendly, polite and helpful. Rooms were always kept clean and tidy at all times (no bad smells like some places).
My mind was put to rest knowing my mother was well looked after
and cared for. I still can't believe how much she could eat compared to before she went there. A big thank you to all of the staff.

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Review from Andrew G J C (Son of Resident) published on 27 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been in Ashlynn Grange before it was taken over by Athena however since being owned by Athena the CQC result is GOOD and improved the staff on mum's unit they are very caring and loving they treat her with respect and nothing is too much trouble. They have become like part of the family
which I am so happy about It means I have no worries about mum living in the home.


It is not just mum's unit but staff on all the units are great and the same even the domestic and ancillary staff are the same treating all residents with respect , I feel so at home every day when I come to my mum the grounds are well kept by the gardener the owners are so easy to get hold of to talk to though to the managers nothing is to much trouble.


If I had to give it a mark out of 100 it would be 99,9 I would say to anyone come have a look round and see for yourself, talk to some of the residents and family members also staff you won't be stopped doing this by the management they would be happy to as they did me.


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Review from C S (Friend of Resident) published on 4 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend became a resident after a stroke. He has received excellent support. Staff listen to us, his friends and have arranged speech therapy and physiotherapy at our request.
All staff are friendly and give us good feedback on our friend's progress - which is amazing. Our friend is happy in this
care home and says so.

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Review from Philip M (Son of Resident) published on 4 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I should like to thank all the staff at Ashlynn Grange for their care for my mother over the last three years.
Everyone was most professional, kind and caring. My mother's dementia improved markedly because of this care, and I should like to record my thanks and appreciation to all who looked after
her.

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Review from Linda B (Daughter of Resident) published on 23 July 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff that go way beyond what i would have hoped for. I have had a great deal of contact with residential homes in my professional capacity is it was great reluctance and trepidation i 'sent' my mother into a home. I live some distance away, every time I leave mum i feel confident and reassured she
is being looked after as if she was one of the staff's family members. The unit manager and deputy are to be particularly congratulated. My mother would have died if not for them!

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Current Review Score: 9.6 (9.648)

Overview of Review Score

The Review Score of 9.6 (9.648) out of 10 for Ashlynn Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.648 for Ashlynn Grange Care Home is calculated as follows: ( (294 Excellents x 5) + (102 Goods x 4) + (21 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 418 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashlynn Grange Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 156 registered maximum number of service users is 31.2, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 06 Mar 2025

Nursing, Residential, Residential Dementia, Nursing Dementia


Awards / Recognitions (11)

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Meet the Team (1)

Renju

Renju Varghese

Job Title: General Manager

Joined: 2025

Renju is a qualified nurse and has been working in hospitals and care settings since 2007.


Renju is keen that Ashlynn Grange is a central pillar of our local community and wants to deliver a culture of excellence in everything our home does.


Outside of work, Renju is mother to three children and loves to travel. She is also an active member of her local church, where she contributes to teaching and community activities.