Brooklyn House Nursing Home

Queen's Road, Attleborough NR17 2AG
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9.8 54 Reviews
  • Brooklyn House Nursing Home, Attleborough
Brooklyn House Nursing Home is a modern, purpose-built care home in Norfolk, situated in the heart of the attractive market town of Attleborough, offering the highest levels of residential and nursing care on a permanent and short-stay basis.

With all the amenities of a modern home, residents will find first-class facilities with exciting activities and plenty of places to relax or entertain.

All bedrooms and communal areas have been designed to be fully accessible and are decorated and furnished to create a true sense of home. All bedrooms are en suite and residents are encouraged to bring important personal possessions to help make rooms individual.

The full range of nursing care support includes trial stays, respite breaks and convalescent care as well as long term care.

The dedicated care team work closely with residents, their families and loved ones, to ensure that each person’s care needs are understood and met. Just as importantly, the health and wellbeing coordinator takes the time to learn about each person’s life history, working with that individual to ensure they are able to live as active a life as they wish.

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Care Provided by Brooklyn House Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rosalind Godfrey (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (38)
    • Single Rooms with ensuite Wet Room (26)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Brooklyn House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,345
    • Self-Funded Nursing Care from £1,404
    • RESPITE Self-Funded Residential Care from £1,545
    • RESPITE Self-Funded Nursing Care from £1,604
  • (these prices are only a guideline, please contact Brooklyn House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brooklyn House Nursing Home Reviews (54)

Total of 54, showing 1-20
9.8

Brooklyn House Nursing Home has a Review Score of 9.8 (9.831) out of 10, based on 16 reviews in the last 2 years. Over all time Brooklyn House Nursing Home has 54 reviews.

Overall Experience

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  • 7
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Date Published

54
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Review from Linda S (Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had visited my husband in Brooklyn House Nursing Home for two years and was overwhelmingly impressed with (A) the friendliness and caring of both my husband and me as a visitor. So when I became too poorly to cope as home, I knew there was only one place I wanted to be. Had no hesitation in selling
my bungalow to pay for me to be a resident and I don't have any regrets whatsoever. Best decision I ever made.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about our home, Brooklyn House, and it is lovely to hear that coming to us was the best decision you made. Your feedback will be passed on to the team who will be delighted with your five-star review.


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Review from P S (Brother of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited Brooklyn House Nursing Home on behalf of my sister, who has now taken up residence there, on our recommendation. The initial view was of a modern well-equipped building, but the main consideration was the staff. All the ones we met were very helpful, welcoming and extremely pleasant.
Since residing there, my sister has found the staff very accommodating to her quite demanding needs. As she has had multiple sclerosis for some years, she does require a substantial amount of help which is always forthcoming.
Having been on her own for many years my sister is gradually being drawn out of her room by the various entertainments laid on by the staff. She really enjoyed the visit by the Owl Sanctuary and was encouraged to fuss one of the birds. A first for her.
She also enjoyed the Christmas buffet with the Elvis impersonator, and commented that the staff had gone out of their way to make the days enjoyable.
We have peace of mind, knowing she is being looked after to a very high standard.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review. We are pleased to read your positive comments about your sister's care at Brooklyn House and it is lovely she enjoyed the visit from the owl sanctuary and our Christmas buffet with entertainment. Your feedback will be passed on to the team.


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Review from B B (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Brooklyn House Nursing Home from December 2020 until she passed away in October 2024. I have nothing but good things to say about the care that she received from the team at Brooklyn House.
Thank you for looking after my mum so well.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Thank you for your kind words and recognition of the team at Brooklyn House. We are so sorry for your loss, and we hope we made your mum's time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team.


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Review from R T (Son of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the home since February. The home is very welcoming; the staff are friendly and very attentive.
Excellent level of care shown by the nursing/care staff when my mother fell ill recently.
No hesitation in recommending this home to family/friends.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Brooklyn House. It's lovely to hear the level of care is meeting your expectations and that you'd have no hesitation in recommending our home to others. All comments will be passed on to the team.


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Review from Toya W (Daughter of Resident) published on 26 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently moved into Brooklyn House. The family are very pleased with her care. The staff are wonderful and very caring. We all are very pleased with everything.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about Brooklyn House and that you and your family are happy with the care your mum has received with us. Your feedback will be passed on to the team who will be delighted with your review.


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Review from Simon A (Son of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean care home. Excellent facilities, welcoming to relatives, friendly and caring staff. Food of a high standard. Very good activities and entertainment. Would highly recommend it to others looking to put loved ones into care.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about Brooklyn House and that you'd recommend us to anyone searching for care for their loved ones. Your feedback will be passed on to the team who will be delighted with your review.


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Review from Linda W (Daughter of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff to be very welcoming. Mum has been a resident since June 2024 and has settled in well and concerns have been dealt with regarding Mum's health and well-being. I actively recommend this care/nursing home.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care at Brooklyn House and it is lovely to hear she's settled into the home nice. Your feedback will be passed on to the team who will be delighted with your review.


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Review from Gordon B (Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfactory, with kindness by staff.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Hi Gordon, we would like to thank you for taking the time to leave us a review and positive comments about the team at Brooklyn House. Comments will be passed on to the team.


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Review from Sue W (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If a loved one needs a kind and compassionate nursing home, I can highly recommend Brooklyn House. My father was discharged from hospital, as they felt there was nothing else that could be done for him. He was very poorly. With great care and nursing, he has gained an amazing quality of life for his
age that we didn't think would be an option. Everything is geared to the differing needs of the residents at Brooklyn House and, as a family, we feel that we too are also included.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review, Sue. We are so pleased to read your positive comments about your father’s care at Brooklyn House and it is lovely to hear he is settled in at the home. Your feedback will be passed on to the team who will be delighted with your 5* review.


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Review from Karen D (Daughter of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was in a bad way when he came from the hospital. Since his stay at Brooklyn House Nursing Home, he has improved so much. Knowing he is cared for so well brings great peace of mind. I have found all the members of staff that I have spoken with very understanding and helpful. Having a warm and
friendly atmosphere I think is really important for relatives visiting their loved ones. I would definitely recommend Brooklyn.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review, Karen. We are so pleased to read that your dad is getting the care he deserves at Brooklyn House and that you feel comfortable knowing he’s being well cared for. Your feedback will be passed on to the team who will be delighted with your review.


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Review from L I (Sister of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every single member of staff with whom my family have had contact has been exceptional. From day one of my relative's stay, they were knowledgeable, compassionate and friendly.
Special mentions to the lady on reception/admin who goes above and beyond to make us feel welcome and included.
Nurses
are excellent, skilled and very caring.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your relative’s care at Brooklyn House and that our team have maintained the exceptional service we strive to offer. Your feedback will be passed on to the team, who will be delighted with your five-star review.


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Review from Annette I (Mother of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always treated well on arriving by a very good receptionist. Clean corridors. Well-dressed staff. Very polite. My daughter is safe and very well cared for. Something she wasn't in the Greenwich (London) area.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Annette, we would like to thank you for taking the time to leave us a review and positive comments about the home and team at Brooklyn House. The care and services we deliver, as a team, to our residents and families are extremely important to us, so it’s lovely to hear you feel your daughter is safe and well cared for at our Home. All comments will be passed on to the team.


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Review from Mary W (Wife of Resident) published on 27 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have landed in a better place. From the first day, my husband received the very best and kindest, skilled nursing and all-round care here. Every staff member was superb, and their teams worked so well in caring for him in his last, hard weeks. Extraordinarily good, kind and compassionate
people and the very strong family interconnections among staff are a sure testament to their success and very special qualities.

Reply from Rosalind Godfrey, Home Manager at Brooklyn House Nursing Home

Thank you, Mary, for your kind words and recognition of the team at Brooklyn House. We are so sorry for your loss, and we are pleased that your husband received the care that he deserved while he was staying with us. Your comments will be passed on to the team.


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Review from S H (Daughter of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault care obtained nor staff, including admin.
Always very friendly and helpful.

Reply from Ovi Andreescu, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about Brooklyn House, and your feedback will be passed on to the team, who will be delighted with your five-star review.


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Review from Lynn R (Wife of Resident) published on 10 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very good, any concerns are listened to and acted upon.
Under "rooms" rating - my husband's is clean, no problems there but it is starting to look a bit shabby, paintwork chipped etc.
Everything else is fine.

Reply from Ovi Andreescu, Home Manager at Brooklyn House Nursing Home

Thank you, Lynn, for taking the time to leave us a review, we are pleased to read your positive comments and your feedback will be passed on to the team. We have taken on board your comment about the décor of the home and will address this with the site maintenance officer.


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Review from Linda L (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are all very kind and caring and nothing is too much trouble. They are always checking on my mum to make sure she is ok.

Reply from Ovidiu Andreescu, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review Linda, we are so pleased to read your positive comments about your mum’s care at Brooklyn House and it is lovely to hear she is getting the attention she deserves. Your feedback will be passed on to the team who will be delighted with your 5* review.


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Review from C B (Daughter of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind, caring and professional staff. Mum couldn't be in better hands.

Reply from Ovidiu Andreescu, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about your mum’s care at Brooklyn House and it is lovely to hear she is receiving the care she deserves. Your feedback will be passed on to the team who will be delighted with your 5* review.


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Review from Ann R (Next of Kin) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always find the staff and management friendly, welcoming and efficient. Catering staff are happy to serve refreshments to visitors. Excellent cleanliness in service users' rooms and public rooms. Staff are happy to assist service users with recreation outside the nursing environment and visits to places
of interest.

Reply from Ovidiu Andreescu, Home Manager at Brooklyn House Nursing Home

Thank you for taking the time to leave us a review Ann and for your positive comments about the home and the team at Brooklyn House. Your feedback will be passed on to the team.


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Review from J H (Friend of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always made to feel welcome.

Reply from Home Manager, Home Manager at Brooklyn House Nursing Home

On behalf of the Brooklyn House team, we would like to thank you for your wonderful feedback. Thank you again for your review.


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Review from Lee M (Son of Resident) published on 2 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was advised on the 13th of September by the hospital that there was nothing further that could be done for my father and that he would require end-of-life/palliative care for what remained of his life. Brooklyn House was recommended to me and I remain enormously grateful for that recommendation as
I have to say the kindness and care they gave my father and the support they gave to the rest of my family during this extremely difficult time was just exceptional. The manager and his team were and remain faultless. A huge thank you from my brother and me.

Reply from Home Manager, Home Manager at Brooklyn House Nursing Home

Thank you, Lee, for your kind words and recognition of the team at Brooklyn House. We are really sorry for your loss and we hope we made your father's short time with us as peaceful as possible. Your comments will be passed on to the team.


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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Brooklyn House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Brooklyn House Nursing Home is calculated as follows: ( (159 Excellents x 5) + (28 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 189 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brooklyn House Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (14)

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Meet the Team (1)

Rosalind

Rosalind Godfrey

Job Title: Home Manager

Joined: 2023

As the Home Manager of Brooklyn House, Rosalind leads a professional team in providing the highest standards of care for up to 38 residents with varying needs.


Rosalind completed her training as a Nurse in 2006 and has a wealth of experience in the care industry. She joined Caring Homes in April 2023 as a Deputy Manager and is passionate about providing high-quality care to all who require it.


Frequently Asked Questions about Brooklyn House Nursing Home

What types of Care is Brooklyn House Nursing Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brooklyn House Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Brooklyn House Nursing Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Brooklyn House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Brooklyn House Nursing Home to the centre of Attleborough?

0.2 mile(s) as the crow flies, distance by road may be significantly further.