Claremont Nursing Home

20A Yarmouth Road, Caister-on-Sea, Great Yarmouth NR30 5AA
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9.7 55 Reviews
  • Claremont Nursing Home, Great Yarmouth
Providing well-regarded care to the local residents of Caister-on-sea, Norfolk, Claremont House is a purpose-built building that offers spacious rooms, engaging activities and high-quality care, located close to village shops and the Norfolk coast.

Claremont House provides specialist nursing and elderly care for the local residents of Caister-on-sea, Norfolk. Run by a warm, welcoming and enthusiastic team, Claremont House offers high quality care that maintains an excellent reputation within the local community.

In addition, it incorporates a welcoming reception area, dining room, two lounges, one of which has an early 1950s feel, a themed hairdressing salon and an attractive sensory garden, on the patio, all of which residents and their guests can enjoy. Although rooms are fully furnished, they encourage residents to bring with them items of furniture and personal effects to complement those already provided so that their room can become an individual retreat.

Claremont Lodge, like Claremont House, is situated on the High Street of Caister-on-Sea conveniently near to a range of shops and amenities. To ensure, where possible, that residents have an active social life, regular trips takes are organised to the local shops, theatre, etc., allowing everyone to benefit from the fresh sea air of the nearby coastline. If you simply wish for peace and tranquillity, well maintained gardens and courtyards surround the home, allowing you to enjoy a haven from the bustle of the town.

Care staff are trained to the highest standards and chosen not only for their skills in dementia care but also for their warmth, friendliness and caring attitude. They are on hand around the clock to provide professional care that respects the rights and dignity of the individual.

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Care Provided by Claremont Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Alison Fallowfield (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (48)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011
    • Number of floors: 1

Funding & Fees Guide for Claremont Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Nursing Care from £1,350
    • RESPITE Self-Funded Nursing Dementia Care from £1,350
  • (these prices are only a guideline, please contact Claremont Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Claremont Nursing Home Reviews (55)

Total of 55, showing 1-20
9.7

Claremont Nursing Home has a Review Score of 9.7 (9.740) out of 10, based on 16 reviews in the last 2 years. Over all time Claremont Nursing Home has 55 reviews.

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Review from C B (Granddaughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad absolutely loves being here. All the staff are so patient and kind with him. There are so many activities for him to join in with and ways to interact with everyone. We always feel so welcome here as his family too. I am so greatful for the whole teams support with him.

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for taking the time to leave such a wonderful review, I'm so pleased the efforts of all staff shine through.


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Review from S M (Granddaughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is very well looked after in this home. The home is run very well and nothing is to much trouble from any of the staff here. I loved visiting and am also made very welcome. I can't thank them enough for all they do.

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for taking the time to leave such a wonderful review,


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Review from R L (Cousin of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I visited our relatives for the first time after they became residents at Claremont Nursing Home. From the outset, the friendliness and care shown was very evident. Our visit extended into their lunch and we were invited to have lunch with them which was very nice. We came away confident
that they were receiving very good care for their particular issues.

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for the great review. I know the team work very hard to make the experience for all who visit our home the best it can be.


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Review from Tracy B (Regular Volunteer) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am with the local nursery and we visit on Monday mornings with around 10 youngsters ranging from 2-4 years old. With every visit the staff, children and residents gain lots of pleasure and enjoyment. The residents are always happy and looked after very well by the staff. The residents always talk
about how much they love being there and always talking about the activities they get up to. The facilities are excellent and very clean.

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for such a lovely review. I know how much the residents love their weekly visits from the children and how much it means to them. I'm happy to see that the enjoyment is shared.


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Review from V B (Regular Volunteer) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I go to the Claremont Nursing Home with a group of nursery children. From my observations the rooms are airy and clean. The carers are very attentive to the needs of the residents who seem to be well cared for and generally happy.

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for taking the time to review the home. It's always a benefit to all to see the hard work that is put in each day recognised.


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Review from N C (Regular Volunteer) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting Claremont House now with my nursery children on a weekly basis for three years now. The residents are well cared for and supported by staff. The relationships they have with the residents is clear to see. The home is clean and bright and very inviting. The kitchen always prepare
snack that the residents and children share, which is always of the highest quality. Claremont has worked hard to create amazing spaces for the residents and we have also had the pleasure of meeting them out within the local community. Our work with Claremont has and continues to benefit both the children and residents by increasing well-being, building relationships and sharing skills. Everyone looks forward to Mondays and the joy that is felt by all during our sessions is immeasurable. Intergenerational care is gaining motion within Great Britain and I am so proud to be associated with Claremont and our ground breaking work. I would recommend Claremont highly.

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for such a detailed review. I know how much the connection between Claremont and the children means to the residents, it is certainly the highlight of their week to share this time together.


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Review from P H (Friend of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that everyone does for my friend is lovely. I come into visit him every week.
Best thing there is the food and games.
I was allowed to join in when I visited last time for fish and chips and bingo games.
I miss my neighbour terribly but know that we still have a lot of fun time together
at his new home.
I know for sure when I where I would like to come when I need to be cared for sometime soon.
Thank you.

Reply from Ian Gooch, Home Manager at Claremont Nursing Home

Thank you for such a kind review. I'm so pleased that the efforts of the staff are well recognised and you feel so comfortable and welcome here at Claremont.


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Review from R M (Friend of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think you're all wonderful. My best friend and I had a great Christmas day. He is looked after like a king!

Reply from Alison Fallowfield, Registered Manager at Claremont Nursing Home

Thank you for such a wonderful review. I know the team work hard for each and every resident. We are glad you had such a good day in the home.


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Review from P S (Son of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Always friendly but sometimes lack following up on questions and concerns of resident. I.e when asking after health concerns. But there's often something going on music, quiz. Have dogs come in.

Reply from Alison Fallowfield, Registered Manager at Claremont Nursing Home

Thank you for your honest review. We always take feedback and look at ways to positively impact the home.


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Review from Janice H (Daughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and caring from all staff. Mum unable to present to join in with activities as bed bound, but hopefully can facilities in near future. Nice gesture for Christmas present to be given from Claremont Nursing Home, she enjoyed meeting the Grinch.

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Review from C E (Daughter of Resident) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were worried about putting Dad into a care home but we couldn't have chosen a better place. Dad's time at Claremont Lodge was filled with warmth, kindness and respect. The staff really are the kindest people and supported us as a family too.
Entertainment, especially singing and dancing, trips out
were important to Dad and we chose this home for the abundance of fun events and activities. We were not disappointed, as it was above and beyond all expectations. He very much enjoyed the food too. Despite his illness, Dad was able to laugh and have fun here, thanks to the whole amazing team of kind and loving people. Thank you to all.

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Review from Sue R (Daughter of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have always found the staff to be very caring and supportive. Any queries dealt with in a timely manner. Thank you to all - wonderful staff.

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Review from T H (Wife of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to say a great big thank you to you all for making today(our Golden wedding anniversary) so special. We had a lovely meal and the most beautiful cakes. The room looked so lovingly decorated and nothing was too much trouble. The tiramisu was gorgeous as usual. Thank you again.

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Review from Nanette S (Wife of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After struggling to come to terms with the fact that hubby needed care. The Claremont Nursing Home was the best choice, I can now spend time with him relaxed and happy that he is well cared for and the staff are all brilliant.

Reply from Alison MacMillan, Administrator at Claremont Nursing Home

Thank you Nanette for your valued feedback. Kind Regards.


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Review from Ian S (Relative of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, can't fault anything. All departments are fantastic. Thanks to you all.

Reply from Alison MacMillan, Administrator at Claremont Nursing Home

Thank you for your valuable feedback. Kind Regards.


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Review from Alicia C (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Claremont Nursing Home since September 2022 following a stroke, she was only in for respite for physiotherapy, the then manager didn't push or follow up mum's physiotherapy and then left after a couple of months of Mum being there, then another manager took up the post of manager
and after just a few months he then left and another manager took over.
The now manager has turned the home around with the focus being that the home is the resident's home and the staff come to work to help and assist the residents with their daily needs as well as entertainment, the entertainment manager has really worked closely with the manager and now there are always activities on for the residents, including visits from the local nursery school, singers and cabaret weekly, bingo and even taking residents out to the beach on a 1-2-1 including my mum.
I am so happy with the way things have started turning around and would highly recommend Claremont Nursing Home.

Reply from Alison MacMillan, Administrator at Claremont Nursing Home

Thank you for your valued feedback. Kind Regards.


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Review from Graham W (Son of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been very kind throughout mum's stay between September 2022 and January 2023. Overall mum's been happy here. Towards the end of life, the care was truly exceptional. The staff and management are a really good bunch.

Reply from Alison MacMillan, Administrator at Claremont Nursing Home

Thank you Graham for leaving us such valuable feedback from all the team at Claremont.


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Review from V S (Friend of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with all aspects of the home including staff, its very clean and I am very pleased with everything.

Reply from Alison MacMillan, Administrator at Claremont Nursing Home

Thank you for your valuable feedback. From the Team at Claremont.


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Review from P T (Daughter of Resident) published on 29 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank Claremont Nursing Home for the care they have given my mother who has Alzheimer's. Her room was nice with a private toilet facility. The staff were friendly and caring, and the office manager in particular was very kind and supportive and went above and beyond her job role.

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Review from Angela S (Friend of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely friend (for whom we have POA) has been in the Claremont Nursing Home since 2018 as she could no longer live at home. She's got a nice room and is well cared for. I visit her regularly and the team of staff, including one of the nurses, have been there the whole time, they are lovely and kind
and make it the nicest time they can for all of the residents. They take my friend to the communal room as much as they can and have helped her to start eating on her own again. The new manager has been there for about a year, along with the admin lady. They are both really nice, caring and professional; the home feels better for them being there and the staff are happier. The manager has made some improvements and upgrades, including redecorating and a large TV in the communal area, which is great for the residents. My friend, who has dementia, is happy which is the most important thing. I would recommend the Claremont Nursing Home.

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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Claremont Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.740 for Claremont Nursing Home is calculated as follows: ( (140 Excellents x 5) + (35 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 181 Ratings = 4.74

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Claremont Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2023

Overall
Inadequate

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (6)

Lisa

Lisa Bell

Job Title: Administrator

I bring a friendly, welcoming approach each day while providing an efficient and reliable admin service for residents, staff, and families. With an NVQ Level 4 in Management and training in business operations and customer care, I ensure everything runs smoothly.


Amanda

Amanda Reed

Job Title: Activities Co-ordinator

I previously worked as a housekeeper before Claremont House, but I missed the care sector and the people. The biggest professional challenge I've faced in my career to date has been being able to deal with challenging situations and ensuring I always keep a calm manner. My favourite part of my day is walking through the door, I am greeted by residents who are happy to see me.


Tazmyn

Tazmyn Buxton

Job Title: Clinical Lead

I enjoy working with a great team and lovely residents who feel like one big family. I have strong relationships with residents and their families, offering daily support and empathy. I’ve completed my nursing degree and am always eager to develop my skills further.


Curtiss

Curtiss Wright

Job Title: Maintenance Operative

I enjoy each day as it's always different, and I enrich residents' lives by helping them in their later years, often singing to them during Karaoke socials. With over 10 years as a qualified electrician, I also bring skills in Health & Safety, Compliance, Legionella, and Fire Marshal training.


Margaret

Margaret Adoma Fosu

Job Title: Registered Nurse

I enjoy working with a supportive team and seeing the residents happy. Meeting all residents’ care needs and helping them stay healthy is my priority. I hold a 3-year Nursing Diploma and completed a 1-year internship, plus 2 years of hospital experience in Ghana.


Ann-Reid

Ann-Reid Marfo

Job Title: Registered General Nurse

I appreciate the supportive management and my Clinical Lead, who is always there to teach me new things. I do my best each day to keep residents safe and support their quality of life. I have passed my OSCE exams and completed Healthcare Homes induction training.


Frequently Asked Questions about Claremont Nursing Home

What types of Care is Claremont Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Claremont Nursing Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Claremont Nursing Home have?

There are 48 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Claremont Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Claremont Nursing Home to the centre of Great Yarmouth?

2.4 mile(s) as the crow flies, distance by road may be significantly further.