Dussindale Park Care Home

26 Mary Chapman Close, Dussindale, Norwich NR7 0UD
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9.5 60 Reviews
  • Dussindale Park Care Home, Norwich
Dussindale Park Care Home is a fifty-capacity Countrywide Care Homes accommodation located in Norwich, suited to a wide range of elderly care and nursing needs.

The majority of rooms are en-suite and carers look to ensure that privacy and dignity of residents is always respected, while being available round-the-clock for any issues.

Respite, convalescent and palliative care are all available from Dussindale, which looks to support community needs in any way its carers' expertise enables.

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Care Provided by Dussindale Park Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Adina Radu (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Dussindale Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,331
    • Self-Funded Nursing Care from £1,476

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Dussindale Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Dussindale Park Care Home Reviews (60)

Total of 60, showing 1-20
9.5

Dussindale Park Care Home has a Review Score of 9.5 (9.479) out of 10, based on 12 reviews in the last 2 years. Over all time Dussindale Park Care Home has 60 reviews.

Overall Experience

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Date Published

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Review from S W (Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful home. Well looked after. Staff are helpful and so kind and thoughtful. Home from home.

Reply from Adina Radu, Home Manager at Dussindale Park Care Home

Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to continue delivering excellent service.


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Review from K N (Husband of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really very friendly and helpful, my wife has only been here for a month, so l have limited experience, but overall l am pleased with the day to day experience. My wife is eating better, as l think she enjoys her meals, possibly because they are of a good quality and presented very well.

Reply from Adina Radu, Home Manager at Dussindale Park Care Home

Thank you so much for your kind words, I will be sure to pass this on to the team as they will appreciate your review.


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Review from Stephen C (Son of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

He was discharged to Dussindale Park nursing home following 5 months in hospital after a series of strokes. His care needs are complex but the staff have been excellent and he has been here for 4 months now and is flourishing.
His room and surroundings are homely, the carers and nurses are excellent
and it feels like he is in a safe, caring and homely environment.
His pet Alsatian has been able to visit in the lovely well-kept gardens.
He will likely be here long term and his family feel certain he is getting the best possible care.
First-class nursing home!

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Review from John G (Son-in-law of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum came to Dussingdale in December 2022. It turned out to be the best place we could have wished for. She has changed in leaps and bounds. She has come to life, so different to the previous three months when she was in hospital and everyone including the doctors had given up, she wouldn't live
long, serious medical problems. How wrong they all were, with the help of the manager and all her excellent staff. Thank you all, from all the family, we know she is getting excellent care.

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Review from David H (Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dedicated and professional care staff. Respectful and good-humoured. Any uncertainties I had regarding life in a nursing home are gone. I feel I am being cared for.

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Review from M C (Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mostly good

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Review from Ruth T (Daughter of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and the home at Dussindalw are all lovely, they have made my mum very welcome, and I feel she is safe and secure, which has made a difference to my mental health.

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Review from Christine C (Daughter of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and the food is really nice. The staff are very kind and caring and very helpful. All the staff made my mum feel at home.

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Review from Jean R (Respite Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here on the 3rd April 2023 from the NHS hospital. I was very ill in hospital for two weeks, after being diagnosed with acute myeloid leukaemia and a serious blood clot on my left leg. The staff here are excellent. I have never been in a care home before and did not know what to expect, but it
is the best ever. They are very caring.

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Review from Brian S (Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I came in straight from hospital. I was bedridden and could not walk. With the excellent care and support of all the carers and managers, I can get out of bed and sit in a chair. My walking is still a long way off but I know I can make it with the help of the nursing staff. They have been brilliant.
Nothing is too much trouble for them. The food is excellent. I would recommend this home to anybody who needed care. Well done.

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Review from Anthony S (Husband of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife dislikes being here, owing to the circumstances she cannot be at home, as I am sure you can understand. I, her husband, will complete/rate it as I find it.

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Review from Teresa W (Daughter of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Dussindale since coming out of hospital in March this year. We needed somewhere where she could receive good quality nursing care as we couldn't manage the situation at home. I visited the home and met the manager who was very friendly, open and stated that wound care was one of the
things they had good success with. This immediately made me feel this was the right place for Mum.
She is in a bright and cheerful room which she loves. All the staff are lovely people, nothing is too much trouble. The nursing staff have a great deal of experience and always answer questions or find out information. Our special thanks to the manager who goes out of her way to make sure the residents have everything they need and all their needs are met. In the eight years she has been there she has turned the home into a Good CQC rating and this is evident when you visit the home. We really feel Mum has a much better chance of recovery being under the excellent care at Dussindale Park.

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Review from Debbie F (Daughter of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was suffering in the hospital as it was very noisy and short-staffed. He was 92 years old and put on palliative care. With the help of one member of staff liaising with the manager, Dad was quickly moved to a lovely sunny room for his last days. The manager and her team were outstanding -
very caring, supportive, friendly and gentle with Dad. Always respectful, and they always consulted me and my brother on our wishes, explaining everything and being very responsive to requests. The best ending for Dad!; dignity, peace and care. Special thanks to the manager and her team.

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Review from Anne R (Daughter of Resident) published on 1 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a daughter of a resident who lives in Scotland, I have been totally reliant on the team at Dussindale Park Care Home to ensure Mum received the care and attention she needed. The last two years have been remarkably challenging for anyone working or having a relative in the care sector but the team
at Dussindale have not only coped but excelled in what they have achieved. Every department member from the gardener, maintenance, laundry, housekeeping and catering has contributed to the well-being of my mum, who has loved the engagement and conversation she has had over and above the exemplary nursing and care she has received. Over the pandemic, we had FaceTime calls facilitated by the reception/administrator, plus lots of calls and when restrictions were lifted I have been able to visit in person many times and enjoyed sitting in the beautiful gardens with Mum. I am equally grateful for the care and attention I have received from the full team, including the night team. Thank you.

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Review from L W (Daughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the moment my mother visited the care home to look around and ascertain her feelings about becoming a full-time resident, it has been a wonderful experience for me and my sister. We step into the reception and are always greeted by wonderful caring staff who create a fabulous ambience throughout
the home. Nothing is ever too much trouble for any of the staff (regardless of what position they hold). Everyone is helpful 100%, when my mother has health concerns they are always actioned so reassuringly to both myself, my sister and mother. We truly feel we are experiencing care of the highest standard at Dussindale Park Care Home.

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Review from Lee B (Son of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are warm and friendly, the care is first class. When choosing a home for my mother, I visited several homes and this one was by far the best. I know Mum took time to settle in, but she quickly realised she was safe, cared for and well looked after.

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Review from Judith A (Daughter of Resident) published on 21 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since October 2021. It's been very hard for us as she has late-stage dementia but the care and kindness the staff are giving Mum has helped enormously. All the staff genuinely seem to care and if we are worried about Mum they find the time to reassure us. The home is extremely
clean and the food is very good. I would not hesitate in recommending Dussindale Park. Our thanks to all the staff for your care and compassion.

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Review from Anne S (Daughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff genuinely cared and were concerned for Dad's welfare. This is a huge reassurance as I live in the next county. Dad has settled really well which is aided by the staff's attitude, friendliness and compassion. He is treated with dignity, respect and his wish for quiet at times is acknowledged
but he is given time to talk when he wants to. Many thanks to all the staff, I really appreciate all you do.

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Review from Andrew L (Son of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is hard to nominate individuals for special mention as all members of staff, that I have interacted with, treat my father with care and dignity.
I would not have wanted to place my father in a nursing care home but due to his deteriorating condition, his needs were considered palliative and beyond
our ability to cope.
He is looked after well and, despite the last year of Covid restrictions, making visiting very difficult, the staff keep us informed of his needs and condition.

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Review from J H (Wife of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dussindale has been extremely caring with my husband, treating him with care and respect whilst doing a difficult job. I can find no fault at all. Thank you all so much.

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Current Review Score: 9.5 (9.479)

Overview of Review Score

The Review Score of 9.5 (9.479) out of 10 for Dussindale Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.479 for Dussindale Park Care Home is calculated as follows: ( (75 Excellents x 5) + (61 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 142 Ratings = 4.479

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dussindale Park Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Adina

Adina Radu

Job Title: Home Manager

Hello, my name is Adina and I have been serving as the Manager at Dussindale Park Nursing Home for the past six years.


In this role, I oversee the daily operations, ensuring that our residents receive the highest standard of care and support. My responsibilities include managing staff, coordinating with healthcare professionals, and maintaining compliance with health and safety regulations. I am dedicated to creating a welcoming and nurturing environment for both residents and staff, fostering a community where everyone feels valued and respected.


Frequently Asked Questions about Dussindale Park Care Home

What types of Care is Dussindale Park Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dussindale Park Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Dussindale Park Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Dussindale Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Dussindale Park Care Home to the centre of Norwich?

2.6 mile(s) as the crow flies, distance by road may be significantly further.