Ford Place

Ford Street, Thetford IP24 2EP
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9.9 107 Reviews
  • Ford Place, Thetford
Ford Place is a Grade II listed building set in idyllic grounds and situated in the market town of Thetford in the Breckland area of Norfolk. They provide first-class 24-hour nursing care for older residents and also offer short-term stays for respite care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.

Professionals think you'll find they are ideally suited to meet your needs now, and in the future to ensure you get the most from your stay at Ford Place.

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Care Provided by Ford Place

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Silvia Nunes (Home Manager)
  • Admission Criteria
    • Assessment prior to admission
    • Ages 18+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Ford Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,345 – £1,645
    • Self-Funded Nursing Care £1,345 – £1,645
    • RESPITE Self-Funded Residential Care £1,345 – £1,645
    • RESPITE Self-Funded Nursing Care £1,345 – £1,645

  • The fees shown are exclusive of funded nursing care
  • (these prices are only a guideline, please contact Ford Place to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors


  • Parking

  • Free, onsite parking available


Ford Place Reviews (107)

Total of 107, showing 41-60
9.9

Ford Place has a Review Score of 9.9 (9.862) out of 10, based on 31 reviews in the last 2 years. Over all time Ford Place has 107 reviews.

Overall Experience

  • 94
  • 12
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Date Published

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Review from Ruth T (Daughter of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Ford Place for eight months and during that time she was cared for with kindness and respect. The home is very well led by the Management Team and the staff work tirelessly to ensure all the residents are well cared for. We decided after much soul searching to move my mother to be
nearer to her family - just a shame I couldn't move Ford Place. Thank you all for looking after my mother so well.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such a wonderful review. Your kind words and positive comments mean a great deal to the team and it was a pleasure to care for your mother and support you as a family. Best wishes.


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Review from Louise B (Daughter of Resident) published on 5 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was moved to this Nursing Home with Dementia. The home was very clean and tidy in a lovely location. Excellent Manager and staff/ They cared for my Dad during end of life.
It is an amazing place and I cannot thank them enough. Highly recommended.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your kind words and for taking the time to leave us such a lovely review. Your comments mean a great deal to the team. Best wishes.


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Review from R A (Daughter-in-law of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law's stay in Ford Place Nursing Home was extremely good. He was clean and very well cared for. He was treated with the utmost dignity and at the end of his long life.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such a warm and positive review. Your comments mean a great deal to staff, and we are pleased to have been able to support you as a family. All the best.


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Review from Glenda B (Sister-in-law of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Ford Place highly enough. They gave outstanding care to me, my sister-in-law and end of life care. She was only with them for a short period, but she was cared for so well and had everything she needed. Ford Place is a happy, clean and well run nursing home with marvellous staff. We
can't thank them enough. My sister-in-law passed with dignity in a peaceful place. Thank you all.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Your comments mean so much to the staff; thank you so much for taking the time to leave us such a warm and wonderful review. All the best.


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Review from P O (Son of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Ford Place after a challenging time in hospital. She was cared for with kindness, respect and dignity over the last few weeks of her life. The team looking after Mum were amazing and very supportive and made the last few days of Mums life comfortable and safe; thank you.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to leave us such an honest review; your comments mean a great deal to staff. It was an absolute pleasure to care for your mum and support you as a family. Best regards.


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Review from L D (Daughter of Resident) published on 7 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care during her time in Ford Place. She enjoyed the friendly atmosphere and when able, loved to join in the activities. It was like staying in a hotel with benefits is what she used to say. All the staff deserve recognition for all their hard work, their compassion and their
patience. Thank you all.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We can't thank you enough for taking the time to leave us such a warm and positive review. It was an absolute pleasure to care for your mother and she will be very missed. Best wishes to you and your family.


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Review from C H (Sister of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During her stay at Ford Place, my sister was looked after in a caring and respectful way. She seemed calm and content, and I am so glad that during her final days of life, she was in such beautiful surroundings with people who cared.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much for your kind words. Everyone at Ford Place is very grateful for your comments.


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Review from Sheila C (Daughter of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent the last twelve months at Ford Place Nursing Home but even with the restrictions of Covid-19 the home were absolutely amazing. Lovely and caring staff with excellent leadership from the front office. Mum was always saying how great the food was. Thank you for making my Mum’s last year a
very comfortable one, sadly Mum passed away in May 2021.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

We can't thank you enough for taking the time to share your comments and leave us such a warm and positive review. It was an absolute pleasure to care for your mum and support you all during such difficult times. Your feedback is incredibly important to us and means so much to the staff. All the best for the future.


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Review from K B (Niece of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the four years that my uncle was in Ford Place, the staff etc were excellent with everything, they helped me feel like one of the family. Everything about Ford Place is very good. Can not praise them enough.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your feedback, your kind words and positivity mean a great deal to staff. We are pleased to have been able to look after your uncle and support you as a family. Thank you again for taking the time to leave us such a wonderful review. All the best.


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Review from Janice B (Daughter of Resident) published on 5 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into this home a year ago when she was end of life. The staff could not have made her more comfortable they really are amazing, the care was second to none and I will never be able to thank them enough for everything they did for us and especially my mum, mum passed away May 2021 but at
least we know the last year of her life in hard times she was cared for by these amazing staff.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you so much for taking the time to leave us such a warm and positive review, your feedback means a lot to the staff and it was a pleasure to care for your mum and to support you as a family. Best wishes to you all.


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Review from Michael B (Son of Resident) published on 5 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has just spent the last 12 months of her life in Ford Place Nursing Home sadly this week she passed away. During this time she was looked after by loving carers who quite obviously have a passion for the job they are doing my mum was in safe hands which as a relative is extremely comforting.
The management team at the home are top-notch nothing is too much trouble for them always having the time to talk to us about mum's progress. I would also like to thank all the other staff who work at the home. Thank You All.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you so much for leaving us such a positive review. It was an absolute pleasure to care for your mother and support such a wonderful family. Staff really value and appreciate your comments. Best wishes.


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Review from I C (Son of Resident) published on 16 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home looked after my dad with dignity; they answered our questions without fail. The staff were very helpful. I phone up every day to ask how Dad is, always said how he has bee throughout the day, could not fault.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your comments, the staff appreciate your kind words. We are pleased to have been able to care for your father and support you as a family.


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Review from Valerie H (Partner of Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner went into Ford Place from hospital for rehabilitation following poor care that had left her unable to walk or sit. She was caught up in lockdown and there for a year. In January she had a stroke which she didn't recover from. The day of the stroke she was walking with the aid of the home,
chatting and in good form - all thanks to the care she has received. She was deaf and blind so it wasn't easy. The end-of-life care was amazing, I was left appropriately alone with her when she died but with carers at hand. If there ever were issues, they were listened and dealt with. I will be forever grateful for the care and love she received in a very difficult year.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so very much for your kind words, we will all miss her so much. She was an absolute pleasure to care for and will remember her with the fondest of memories.


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Review from Gavin B (Stepson of Resident) published on 17 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepdad lived at Ford Place for nearly two and a half years, before he sadly passed away this month. He loved Ford Place. The staff are just wonderful and so professional. A big thanks to the staff who were exceptional in looking after him.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much for your very kind words. Your Stepdad was a joy to care for and will sadly be missed by both staff and residents. We wish you and your family all the best for the future.


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Review from Ben H (Nephew of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt spent her final weeks at Ford Place, the staff were amazing and made her so comfortable. Also at the worst time were a comfort to all the family. We were kept informed of any changes and staff were always helpful when we called. Can’t recommend them enough.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much for your positive feedback. The staff appreciate your kind words and wish you and your family all the best for the future.


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Review from Tina M (Daughter of Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a massive thank you to all the staff at Ford Place. My Mum was only with you for eight days before she sadly passed away, but the care that you gave her was wonderful. I could not have asked for anything better for her. She was kept warm, clean and comfortable and the staff took
the time to spend talking to her, even though she could not leave her bed and at times was not very coherent. She was treated with kindness, care and dignity from the moment she arrived to the moment she passed and was passed over to the care of the funeral directors. I was kept well informed of how she was and nothing was too much trouble whenever I rang with a question. On each of my visits, I was made welcome and was treated with friendliness and respect. Thank you once again for all that you did for my Mum and for making her final days as comfortable as you did.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for your kind words and for taking the time to give us such a warm and positive review. It was a pleasure to care for your mum and support your family during these difficult times.


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Review from L R (Wife of Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff treated my husband with the utmost respect and dignity and did all that they could to ensure his comfort and well being.

Reply from Eve Fynn, Marketing and Communications Lead at Ford Place

Thank you for taking the time to give us such a positive review, we really appreciate your comments.


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Review from John S (Husband of Resident) published on 21 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this home enough for the care and attention given to my wife. Everyone gave so much help to us both, up to the time she unfortunately passed away.
Thank you to everybody for their help.

Reply from Alison Charlesworth, Manager at Ford Place

Thank you so much for your kind review. It was a pleasure to care for your wife, and support you as a family during these difficult times.


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Review from S H (Son of Resident) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive care home service for my father. Visits managed in both a professional and personal manner in the current COVID environment. Always ready to arrange a video, so my father did not feel too remote.

Reply from Ruth French, Director at Ford Place

Thanks for your kind review, we really appreciate your lovely comments.


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Review from Heather N (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ford Place has hardworking, caring staff and the management team are friendly. There is quality entertainment regularly and daily activities available for residents. Tea, coffee and cake are available for visitors meeting their families and a welcoming area in which to meet. It is helpful that a hairdresser,
chiropodist and manicurist visit regularly.

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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Ford Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Ford Place is calculated as follows: ( (311 Excellents x 5) + (39 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 355 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ford Place is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Feb 2018

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

A limited number of beautiful en-suite rooms are available at Ford Place.


Awards / Recognitions (4)

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Meet the Team (1)

Silvia

Silvia Nunes

Job Title: Home Manager

Meet Silvia - Home Manager at Ford Place Nursing Home