Ford Place

Ford Street, Thetford IP24 2EP
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9.9 107 Reviews
  • Ford Place, Thetford
Ford Place is a Grade II listed building set in idyllic grounds and situated in the market town of Thetford in the Breckland area of Norfolk. They provide first-class 24-hour nursing care for older residents and also offer short-term stays for respite care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.

Professionals think you'll find they are ideally suited to meet your needs now, and in the future to ensure you get the most from your stay at Ford Place.

Care Provided by Ford Place

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Silvia Nunes (Home Manager)
  • Admission Criteria
    • Assessment prior to admission
    • Ages 18+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Ford Place

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,345 – £1,645
    • Self-Funded Nursing Care £1,345 – £1,645
    • RESPITE Self-Funded Residential Care £1,345 – £1,645
    • RESPITE Self-Funded Nursing Care £1,345 – £1,645
  • The fees shown are exclusive of funded nursing care


  • (these prices are only a guideline, please contact Ford Place to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home is open to visitors


  • Parking
  • Free, onsite parking available


Total of 107, showing 101-107
9.9

Ford Place has a Review Score of 9.9 (9.862) out of 10, based on 31 reviews in the last 2 years. Over all time Ford Place has 107 reviews.

Overall Experience

  • 94
  • 12
  • 1
  • 0
  • 0

Date Published

107
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19
31
76
Overall Experience  Overall Experience 4.0 out of 5

Ford Place is a lovely old building with a well-kept garden. The garden is accessible to wheelchair users. There are lots of birds and squirrels. There are regular activities for the residents held in the communal sitting room. Those include, bingo, sing a longs etc. For the more mobile, there are trips
out eg. Bury Cathedral. Residents are attended at regular intervals to ensure they are fed and watered if they cannot use the "grand" dining room.

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Overall Experience  Overall Experience 4.0 out of 5

Ford Place Nursing Home is excellently run by the manager and staff. A welcoming place, with a warm reception, and very friendly. My uncle is well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

I have, by proxy, experience of a great many care homes whilst searching for one appropriate for the needs of my - now deceased - in-laws. They lived in Sussex. Had they lived in Norfolk I could - without the slightest reservation - have placed them in Ford Place, Thetford.


Their work is so exemplary

I wrote an unsolicited letter of thanks to the management for their care towards my Mother who is now resident in the home. Faultless. In all honesty (as hard as it might be to believe) there exists no aspect of their care and professionalism towards the residents in their charge that I have found wanting.

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Overall Experience  Overall Experience 5.0 out of 5

The home that my Mum is in now - she is very looked after and Mum is better looked after than she was when she was at home.
The staff here are very friendly and they are looking after my Mum very well.

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Overall Experience  Overall Experience 5.0 out of 5

Ford Place is a lovely home, so clean and comfortable with everyone friendly and caring. My partner is very happy here. Which allows me to relax and enjoy my break. Thank you.

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Overall Experience  Overall Experience 4.0 out of 5

I had three days in the home and found it to be clean, comfortable with the staff they were most accommodating. In fact I will readily go there again should the need arise.

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Overall Experience  Overall Experience 5.0 out of 5

Essential in helping us through an unknown and difficult period. Nursing staff supportive in all aspects. My father was able to return to independent living after 3 months of their support while he went through chemotherapy at the age of 79. His circumstances didn't make him a typical resident so it
is hard to review some categories: Food (taste and appetite not good), Activities and Facilities (generally he just wanted to rest but enjoyed the open day and met with relatives in the conservatory). Will consider for the future if necessary. Thank you.

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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Ford Place is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Ford Place is calculated as follows: ( (311 Excellents x 5) + (39 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 355 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ford Place is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Feb 2018

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

A limited number of beautiful en-suite rooms are available at Ford Place.


Awards / Recognitions (4)

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Meet the Team (1)

Silvia

Silvia Nunes

Job Title: Home Manager

Meet Silvia - Home Manager at Ford Place Nursing Home