The Gables Care Home has a Review Score of 9.3 (9.299) out of 10, based on 13 reviews in the last 2 years. Over all time The Gables Care Home has 55 reviews.
Review from D B (Resident) published on 23 May 2018
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Review from I R (Wife of Resident) assisted by family/friend published on 13 March 2018
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Review from Elaine S (Granddaughter of Resident) published on 30 January 2018
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The Gables has a wonderful, homely feel, with staff really taking the time to meet individual needs.
From my perspective, the home is a safe environment, the staff are wonderful and it is evident that they care for the residents as they would their own family. Management are great; very approachable and are happy to work alongside relatives and residents to ensure that the best possible level of care is delivered.
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Review from E J (Son-in-law of Resident) published on 28 September 2017
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Review from Barry W (Son of Resident) published on 11 July 2017
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Review from David N (Nephew of Resident) published on 3 July 2017
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My Aunt and her husband have their own possessions around them and while they have given The Gables staff many challenges, the staff have met them. I am very happy with the level of care they receive. It is very difficult to care for our relatives, there is never a one size fits all solution. The Gables have a very dedicated group of professionals who constantly go the extra mile for their residents. No residential home is perfect, nor are our own homes and lifestyles perfect, but at The Gables, they do their utmost to reach perfection every day.
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Review from B C (Daughter of Resident) published on 23 January 2017
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Review from Jacquelin B (Sister of Resident) published on 5 December 2016
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Review from Tony W (Friend of Resident) published on 5 September 2016
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Review from Peter G (Son of Resident) published on 18 July 2016
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Review from Robert G (Son of Resident) published on 12 July 2016
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Review from Janet L (Resident) published on 11 May 2016
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Review from Wendy (Daughter of Resident) published on 9 May 2016
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Review from Karen & David (Daughter of Resident) published on 28 January 2016
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Review from Pete B (Son of Resident) published on 18 January 2016
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On arrival, her room had only just been refurbished to brand new condition and had a marvelous view of Gorleston clifftop and beach. The charges were the most reasonable of
Almost every Sunday I was able to join Mum for a lovely roast lunch which we occasionally took in her room so we could enjoy the views.
I have to mention the wonderful staff who really cared for Mum as if she were a member of their own family, often showing care and concern above and beyond.
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The Review Score of 9.3 (9.299) out of 10 for The Gables Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.299 for The Gables Care Home is calculated as follows: ( (88 Excellents x 5) + (31 Goods x 4) + (15 Satisfactorys x 3) + (10 Poors x 2) + (3 Very Poors x 1) ) ÷ 147 Ratings = 4.299
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Gables Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jul 2019
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Job Title: Homes manager
Joined: 2013
“The Gables offers top-quality care in a great location. Residents genuinely really like the staff and the approach of our care team. We feel that we offer an extended family feel, with many of the staff have worked with us long-term.”
Job Title: Deputy Manager
“Our staff do a great job helping the relatives and residents and making their lives better. We offer a good standard of care, and there’s always a feeling of job satisfaction when we see the residents are so happy and feel well looked after.”
Job Title: Senior Carer
Coming soon.
Job Title: Senior Carer
Coming soon.