Halsey House

31 Norwich Road, Cromer NR27 0BA
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9.8 42 Reviews
  • Halsey House, Cromer
Halsey House is situated in the popular seaside resort of Cromer on the beautiful north Norfolk coast. The elegant old building is a great welcome for residents and guests alike. Cromer is famous for its Victorian pier, which is one of the only piers in the country to still host its own theatre show every summer and winter season. Halsey House also arranges minibus and coach trips to local attractions, including local theatre productions, Lowestoft Air Show, and the shops of Cromer and Norwich.

Coming to live at Halsey House is a new chapter in your life, a new address full of possibilities. You’ll share a common bond with other residents, who each have their own story to tell. Halsey House hope it will feel like a home from home, where you decide how you want to spend your day. They have 87 bedrooms, and provide nursing, residential and personal care, as well as specialist dementia care. They also provide day care, five days per week, within the dedicated day care unit. Their highly trained and skilled staff team put their residents at the core of everything they do. They aim to make a positive difference to your life, in a friendly, caring and warm environment.

Quality of life is important to Halsey House and they offer a variety of social events and outings in their two minibuses. They encourage their residents to go shopping, pursue hobbies and attend clubs. They also make sure there’s plenty to do for residents, including indoor bowls, bingo, tea dances and crafts. On some Sunday afternoons a visiting chaplain holds a religious service in the main lounge.

They also have a visiting hairdresser and barber. In the dining room, they offer a varied menu to suit all tastes as well as special diets. In addition, there is a licensed bar where residents can socialise with family and friends. A variety of lounges are available, offering a comfortable and homely atmosphere.

Care Provided by Halsey House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 89 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Katie Wade (Home Manager)
  • Admission Criteria
    • Ex-Service men and women and their Spouses
    • Ages 65+
  • Room Information
    • Single Rooms (89)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Number of floors: 2

Funding & Fees Guide for Halsey House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,275
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,634
    • RESPITE Self-Funded Residential Care from £1,275
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • From October 2024


  • (these prices are only a guideline, please contact Halsey House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Limited number of parking spaces close to the entrance of Halsey House. Also free parking available on adjacent residential streets.


Total of 42, showing 41-42
9.8

Halsey House has a Review Score of 9.8 (9.824) out of 10, based on 20 reviews in the last 2 years. Over all time Halsey House has 42 reviews.

Overall Experience

  • 34
  • 8
  • 0
  • 0
  • 0

Date Published

42
2
4
20
22
Overall Experience  Overall Experience 4.0 out of 5

Now bedridden - kept comfortable.

Reply from Sue McBroom, Manager at Halsey House

Thank you very much for taking the time to give us a review.


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Overall Experience  Overall Experience 4.0 out of 5

Warm welcome 18 months ago.
I am 93 and settled in happily.
Very good care - would recommend it to anyone.

Facilities

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Treated with Dignity

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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Halsey House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.824 for Halsey House is calculated as follows: ( (203 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 239 Ratings = 4.824

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Halsey House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2023

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Katie

Katie Wade

Job Title: Home Manager

Joined: 2021

Extremely passionate about ensuring people receive the best care and support to help them live a fulfilling and happy life, a life they choose to live.


I’m an extremely motivated person and a big believer that no matter how good something is, it always has a chance to be even better.


I believe I’m an excellent leader, who shows how important it is to respect and value each other. Ensuring we have a strong, confident and trusting of each other team.


I have over 14 years of experience in the health and social care industry. Working with both adults and children.


* Specializing in dementia care.


* 7 years of clinical experience in general theatres including ophthalmology.


* Over 6 years working in domiciliary care and children and adults with ASD and complex needs.


* Excellent understanding of CQC regulations