Lincoln House Care Home

Dereham Road, Dereham NR20 4LT
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9.8 88 Reviews
  • Lincoln House Care Home, Dereham
Lincoln House Care Home provides a versatile range of care packages, taking a person-centred approach towards residential, nursing and respite packages, at the same time as being able to offer skilled palliative care.

A team of specialists are fully-equipped in achieving their potential on care and nursing performance, while being dedicated to a pleasant living environment in which activities and personal freedoms are supported.

Numerous events and entertainments are organised for residents benefit, though the privacy and dignity of all residents is also central to the provision carried out.

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Care Provided by Lincoln House Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Person in charge
  • Cheryl Mortimer (Care Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Lincoln House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,325
    • Self-Funded Nursing Care £1,200 – £1,450
    • RESPITE Self-Funded Residential Care £1,100 – £1,325
    • RESPITE Self-Funded Nursing Care £1,200 – £1,450

  • Our fees are calculated following a pre assessment of care needs required and the room selected.
    Please note that quoted nursing fees do not include FNC.
  • (these prices are only a guideline, please contact Lincoln House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Lincoln House Care Home Reviews (88)

Total of 88, showing 81-88
9.8

Lincoln House Care Home has a Review Score of 9.8 (9.816) out of 10, based on 22 reviews in the last 2 years. Over all time Lincoln House Care Home has 88 reviews.

Overall Experience

  • 73
  • 14
  • 1
  • 0
  • 0

Date Published

88
3
7
22
66

Review from Sally B (Granddaughter of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Gran's arrival at Lincoln House Care Home she has been cared for by the best staff. She required pureed food which was piped to look like real food- she was given everything she needed and the staff always treated her with care and compassion. As a family member, we were looked after too. Time
was always made to answer our questions and worries about gran. It was very re-assuring to know she was looked after when we weren't there with a consistently high level/standard I cannot praise the staff enough.

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Review from Jackie P (Daughter of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's care was exactly what the family wanted for him. thank you. Most importantly, the care was 10/10 and the food he also gave 10/10.

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Review from David D (Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had a pleasant stay even if my condition did not allow me to do a lot.

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Review from Sonia P (Daughter of Resident) published on 31 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Review of respite care in July/Aug 206 friendly, helpful and excellent staff.

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Review from Diane C (Friend of Resident) published on 6 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the year I have visited a number of care homes. Lincoln House is definitely one of the best. The staff always seem happy and caring. There are never any unpleasant smells! Keep up the good work!

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Review from Brenda P (Wife of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

as a family we could not have had better care and attention from everyone we came in contact with, nursing care for my husband was wonderful and the staffs kindness was second to none.

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Review from R O (Son of Resident) published on 18 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Lincoln House a little over 2 years. I live in New Zealand and visit once or twice a year. I cannot fault the staff for their quality of care and the dignity they treated my mother with.
I often came to visit my mother unannounced and she was always happy, clean and well dressed.
Any questions I had were answered in full and were never too much trouble.
I was able to Skype my mother from New Zealand which the staff would organise for me. My mother it seemed as if nothing could be too much trouble, regrettably my mother passed away just after Christmas. Looking back I realise I could not have placed my mother in a better place than Lincoln House.

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Review from Terry S (Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely happy here and well looked after. I would come back again if I needed too. I was worried about coming in to a care home but I have been made very welcome.

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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Lincoln House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.816 for Lincoln House Care Home is calculated as follows: ( (229 Excellents x 5) + (20 Goods x 4) + (9 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 261 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lincoln House Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (5)

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