Meadow House Nursing Home

Norwich Road, Swaffham PE37 8DD
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Top 20 carehome certificate
10 135 Reviews
  • Meadow House Nursing Home, Swaffham
Meadow House offers dedicated care for people with a physical disability, specialising in care for people with multiple sclerosis. This purpose built, single storey Home opened in 1989 and has built up an enviable reputation in both the local and wider community for its high quality care. It has been sympathetically designed to offer a range of single rooms, a welcoming reception area, large lounges, dining room and a separate Activities Centre, all of which are available for residents and their guests to enjoy. Although rooms are fully furnished, they encourage residents to bring their own items of furniture and personal effects to complement those provided.

Meadow House is situated on the outskirts of the pretty market town of Swaffham, near to a range of shops and amenities. To ensure that residents continue to have an active social life, regular trips are organised in the minibus to the local shops, theatre, etc. If you simply wish for peace and tranquillity, well maintained gardens with raised flower beds surround the Home, allowing you to enjoy a haven from the bustle of the town.

Care staff, who usually do not wear a uniform, are trained to the highest standards and chosen not only for their nursing skills but also for their warmth, friendliness and caring attitude. They are on hand around the clock to provide professional care that respects the rights and dignity of the individual. Of course, a qualified physiotherapist is on hand for specialist help.

Care workers regularly assess each resident so that they can be sure their needs are met and supply specialised equipment if required. An optician, dentist, hairdresser and chiropodist visit by appointment providing all the usual services including manicures and hand massages. Catering staff provides delicious meals and snacks throughout the day, as well as special dishes for those with particular dietary requirements.

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Care Provided by Meadow House Nursing Home

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joanna Jankowska (Home Manager)
  • Admission Criteria
    • Behavioural Problems
    • Ages 18+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Meadow House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Meadow House Nursing Home Reviews (135)

Total of 135, showing 1-20
10

Meadow House Nursing Home has a Review Score of 10 (9.988) out of 10, based on 36 reviews in the last 2 years. Over all time Meadow House Nursing Home has 135 reviews.

Overall Experience

  • 126
  • 8
  • 0
  • 1
  • 0

Date Published

135
7
10
36
99

Review from S S (Mother of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

High-quality care given and staff go above and beyond for my loved one. I feel safe in the knowledge that they are at Meadow House, with a wonderful team looking after them. This has given me the courage to expand my skills and progress in my career. We now enjoy quality time together as his needs are
all taken care of by Meadow House. The staff are all friendly and approachable.
I would recommend Meadow House to anyone needing extra support to meet their loved one's needs.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

We really appreciate your kind words and are so pleased that you are able to progress in your career in the knowledge that your son is well cared for here at Meadow House. We will pass these kind words on to all the staff.


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Review from Nikki H (Wife of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Meadow House is first class, all staff go above and beyond, my husband is so well cared for, always looks well kept, and is always happy, the staff are always so friendly and make you feel welcome, when I'm there everyone is like one big happy family.
The activities there are excellent
and there are always things going on for everyone to enjoy,
All staff from all departments are so caring and do a wonderful job, I can't praise them all enough.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you for your excellent review! It means a lot for us to know that our efforts are appreciated.


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Review from Jemma P (Granddaughter of Resident) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, friendly, kind and reassuring. The home is very clean, cosy all the time, and the food for residents and visitors is absolutely amazing.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your kind words! Will pass the message to the team!


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Review from J P (Daughter of Resident) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow House is the most wonderful care home. The staff from the management all the way through the team are the nicest people ever. Everyone genuinely cares not only about the residents but their whole family. I always feel welcome by all. They treat my dad with kindness, empathy and dignity. Even
on his bad days, their attitude does not change in fact they give home more love and care if that's possible.
After Dad was in hospital since July the night he came to Meadow House and since then we have slept knowing he is safe and cared for which is a massive weight of our minds.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your wonderful review! Our team will welcome your praise!


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Review from Nicholas G (Husband of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with Multiple Sclerosis around 18 years ago and unfortunately, it has been very aggressive and after our family and I cared for her throughout this time it became necessary for her to go into full-time residential care at Meadow House earlier this year. It was a very traumatic
time for my wife, myself and our family.
My wife has now settled at Meadow House and is happy and this is down to the love, care and respect given by all of the staff, including kitchen, cleaning, caring, nursing, maintenance and management. My family and I have the greatest respect for you all and can only thank you for making this transition as best as it could possibly be.


Thankyou.


NG (Husband of resident).


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Review from Bernard P (Brother of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and our mother were very close, I have visited my sister at Meadow House for many years. I feel sure my mother would approve of my findings.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you very much for such a lovely review.


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Review from Edd C (Brother-in-law of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the brother-in-law of a long-term resident of Meadow House. I try to visit with my wife as much as I can and when I do I am always heart-warmed by the care, the atmosphere and the warmth shown to my sister-in-law. My last visit coincided with the annual summer fete - the effort and time it takes
to pull an event like this off is huge! People still give so freely their time when they must be worn out from either running the home, running events or giving care. My wife and in-laws visit weekly, and we all feel that this wonderful place and the staff and residents are an extension of our family.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you very much, Edd for such a lovely review.


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Review from Rebecca H (Friend of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were invited to our friend's 60th birthday party. The home put a lovely afternoon on for her. She had a singer, a photographer and a delicious buffet. The staff went out of their way to make sure she enjoyed herself and also her guests were looked after. The home is very clean and inviting, we sat
with a few other residents whilst we waited for our friend. The staff had put a music channel on for them and they were all singing along.
Many thanks for a great afternoon and for making us feel welcome.

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Review from A T (Friend of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited our dear friend on her 60th birthday. What a fabulous event! Wonderful singer, buffet and photographer. But what stood out to me was the genuine care that the staff gave to make this an amazing birthday for my friend. Assisting her up to dance, watching her closely in case she needed help
with anything at any time. I left with a very warm feeling that the people who care at this home are genuine.
Amazing staff! Well done and thank you all.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your lovely review. I will pass on your kind words to our staff members.


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Review from P I (Sister of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, what can I say about these remarkable people? Their total dedication to the people they look after is outstanding, each person in their care are treated as individuals and their care needs met always. Their manager is remarkable and goes up and beyond with her team to make the people they care
for feel special and loved. My sister had a truly wonderful 60th birthday party in March, it was just so lovely and memories were made. I can’t thank you enough.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your lovely review. I will pass on your kind words to our staff members.


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Review from K W (Friend of Resident) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and inviting place to visit, happy residents, always something going on, and approachable staff.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your lovely review. I will pass on your kind words to our staff members.


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Review from L B (Mother of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been there since 1997 in that time she has been looked after with all the love and care they can give fiscally and mentally, she is not an easy patient but they never fail to do right by her, keeping myself and my son well informed about all situations she couldn't be in a better place.
She is well-fed and kept clean and as happy as she can be.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your lovely review. I will pass on your kind words to our staff members.


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Review from S E (Partner of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow House Nursing Home is a very friendly, happy place.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your lovely review. I will pass on your kind words to our staff members.


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Review from S L (Friend of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow House is a lovely and welcoming home. Staff are always friendly and available to support. The home is well-managed and residents always appear happy and have lots to do. It had a friendly atmosphere when visited and staff appeared to put residents first.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much, for your lovely review. I will pass on your kind words to our staff members.


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Review from L C (Friend of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Meadow House care home today in Swaffham and what a lovely, homely, happy care home. There was such a lovely cheery vibe in there. The staff were friendly and the home was beautifully clean and well equipped.
One staff member in particular was very informative, passionate and friendly!
A
great experience.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much, for your lovely review. I will pass on your kind words to our staff members.


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Review from Damian G (Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow House Nursing Home has supported me so much. I now spend time with others and join in with all activities.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much, Damian, for your lovely review. I will pass on your kind words to our staff members.


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Review from S B (Father of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

You are brilliant.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your lovely review. I will pass on your kind words to our staff members.


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Review from S L (Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Meadow House Nursing Home excellent in all areas of the home home, nothing is too much trouble for you. They always support you in your wishes. Especially music, live or karaoke, they're great. The exercises in the activity centre are good, cycling, boxing, weights, using the tablet
and 10 pin bowling). I loved cooking on a Tuesday morning for us to eat at lunchtime. I like quizzes.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your kind review, I will pass on your kindness to our staff.


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Review from B H (Wife of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has recieved exemplary care for the many years that he has been a resident at Meadow House Nursing Home.
He is treated with kindness and dignity and although he is unable to take a active par in many of the activities now he is always encouraged to take an interest in the going on at Meadow
House Nursing Home.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your review, I will pass on your kind words to our team.


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Review from L N (Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time at Meadow House has been a wonderful journey. 12 years ago, I arrived at Meadow House knowing no one, extremely depressed and immobile. In fact there was a feeling that my massive chair wouldn't get through the door way.
Now 12 years on, I no longer am consigned to a wheelchair, have lost
half my bodyweight, 34 stone to 17 stone, I use a stick and no frame. I have bought a scooter for going to town, I am now nearly complete with a sponsored walk for McMillan nurses. Meadow House is my home and I love it.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your kind review. We are all delighted with your progress.


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Current Review Score: 10.0 (9.988)

Overview of Review Score

The Review Score of 10 (9.988) out of 10 for Meadow House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.988 for Meadow House Nursing Home is calculated as follows: ( (427 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 431 Ratings = 4.988

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow House Nursing Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Apr 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (3)

Joanna

Joanna Janowska

Job Title: Home Manager

“Staff genuinely enjoy spending time with the residents - there are many young people at the home and the work we do to help can be very rewarding. We ensure that every resident is entrusted within our care - they become like family to us.”


Caroline

Caroline Cryan

Job Title: Business Administrator

“Prior to my job here at Meadow House I worked previously in accounts when I left school for a large department store. To be good in my position I think you need to have good interaction with staff, residents, relatives and professionals. An ability to work under pressure and to meet targets. The best bit of my day is achieving set tasks and leaving enough time to attend to our residents”


Christopher

Christopher Smith

Job Title: Maintenance Manager

“I decided to apply for my job at Meadow House after an interview I realised what a great place it would be to work. I think that my ability to listen, organisational skills and understanding of individual’s needs makes me stand out. I enjoy the variety of jobs that come my way and the interaction with the residents and staff”


Frequently Asked Questions about Meadow House Nursing Home

What types of Care is Meadow House Nursing Home registered for?

Older Person Care, Respite Care, Learning Disability, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Meadow House Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Meadow House Nursing Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Meadow House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Meadow House Nursing Home to the centre of Swaffham?

0.7 mile(s) as the crow flies, distance by road may be significantly further.