Meadow House Nursing Home

Norwich Road, Swaffham PE37 8DD
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Top 20 carehome certificate
10 135 Reviews
  • Meadow House Nursing Home, Swaffham
Meadow House offers dedicated care for people with a physical disability, specialising in care for people with multiple sclerosis. This purpose built, single storey Home opened in 1989 and has built up an enviable reputation in both the local and wider community for its high quality care. It has been sympathetically designed to offer a range of single rooms, a welcoming reception area, large lounges, dining room and a separate Activities Centre, all of which are available for residents and their guests to enjoy. Although rooms are fully furnished, they encourage residents to bring their own items of furniture and personal effects to complement those provided.

Meadow House is situated on the outskirts of the pretty market town of Swaffham, near to a range of shops and amenities. To ensure that residents continue to have an active social life, regular trips are organised in the minibus to the local shops, theatre, etc. If you simply wish for peace and tranquillity, well maintained gardens with raised flower beds surround the Home, allowing you to enjoy a haven from the bustle of the town.

Care staff, who usually do not wear a uniform, are trained to the highest standards and chosen not only for their nursing skills but also for their warmth, friendliness and caring attitude. They are on hand around the clock to provide professional care that respects the rights and dignity of the individual. Of course, a qualified physiotherapist is on hand for specialist help.

Care workers regularly assess each resident so that they can be sure their needs are met and supply specialised equipment if required. An optician, dentist, hairdresser and chiropodist visit by appointment providing all the usual services including manicures and hand massages. Catering staff provides delicious meals and snacks throughout the day, as well as special dishes for those with particular dietary requirements.

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Care Provided by Meadow House Nursing Home

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joanna Jankowska (Home Manager)
  • Admission Criteria
    • Behavioural Problems
    • Ages 18+
  • Room Information
    • Single Rooms (38)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Meadow House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Meadow House Nursing Home Reviews (135)

Total of 135, showing 61-80
10

Meadow House Nursing Home has a Review Score of 10 (9.988) out of 10, based on 36 reviews in the last 2 years. Over all time Meadow House Nursing Home has 135 reviews.

Overall Experience

  • 126
  • 8
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Date Published

135
7
10
36
99

Review from T G (Friend of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very lovely and welcoming care home with a homely feel to it. Staff and management are always happy to help. Due to COVID-19, I have been unable to visit my friend who resides at Meadow House, but the home has always been very good at arranging video calls and socially distanced visits. Would highly
recommend.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you very much for such a lovely review, it is always lovely to see you when you are visiting your friend.


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Review from Levanda N (Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow House to me is my home. I have lived here for ten years and I can only express the care given to me has been top rate. From the domestics, cleaners, care staff, nurses and management. I am a retired nurse and of course, am aware of what care is given etc. I can find no fault and can write this
review with honesty and praise. A home willing to go the extra mile.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much, for your kind words. We will pass them on to all the staff who I know do appreciate it. We are also honoured to care for you.


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Review from J C (Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a brilliant place this is. It is marvellous, how excellent. Superb, great staff!!

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you so much for your very kind words. It is an honour to know you and we will pass on your very kind words to all the staff here at Meadow House.


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Review from D W (Husband of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well managed the staff are friendly and helpful. The atmosphere in the home is calm, clean and welcoming and the residents seem content. There are organised activities and all are encouraged to take part. The only problem seems to be in employing a physiotherapist.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Dear D W,
Thank you very much for your review, and discussion we had regarding the activities.
I would like to give you an update that we have managed to employ a physiotherapist who will be starting on the 6th July 2020.


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Review from Tony G (Friend of Resident) published on 25 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow House is an extremely welcoming home. Staff are always happy to help and there’s a general homely feel. Lots of daily activities to entertain all residents with differing needs. Would highly recommend.

Reply from Joanna Jankowska, Manager at Meadow House Nursing Home

Thank you very much for your lovely review; we really appreciate your kind words.


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Review from Geoffrey H (Resident) published on 24 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff here are excellent in their interactions with the residents. This I have observed upon my stay here. I have observed staff acting caringly and professionally at all times. I enjoy my stay here at Meadow House because of the extremely good care of the residents. Everything I have observed is of
high standard both cleanliness and professionalism. I would rate the level of care given a 5-star rating as this is my true account of my time here and what I have observed.

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Review from G D (Husband of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was in the care of Meadow House from 1997 following a stroke. First in daycare until 2013, when full-time residential care was needed. Throughout this period she was treated with kindness and consideration by all the staff and had first-class nursing care. I cannot speak too highly of Meadow
House on its entire staff.

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Review from R F (Brother of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff are always friendly when visiting. The carers are excellent at their jobs caring for their patients and there are always activities going on for everyone. I would recommend this nursing home to anyone if needed. Keep up the good work you all do.

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Review from J W (Mother of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow House staff, at all levels, excelled themselves with thoughtfulness beforehand and the eventual specialist care for our daughter during a difficult family situation. They were attentive and responsive to all of her needs and took good care of her clothes and possessions. We applaud their expertise,
humour and consideration of the whole family and dogs.

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Review from L N (Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Meadow House 8 years ago, and I had no plans for life, to be honest, I had really given up on the future. I had to be hoisted, I had no mobility and was morbidly obese. All I could do was watch TV and sleep. Now 8 years on I love my life, I love Meadow House and all that it has given me. I
do arts and crafts and I go to a weekly weighing class. I have lost two and a half stone and am mobile with a frame. Management and staff have given me a purpose in life.

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Review from Suzanna P (Friend of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Meadow House NursingHome since it first was opened. A friend of mine was helped here whilst his MS worsened. At the open day a very happy and vibrant occasion, Saturday 11/5/19, my opinion was further cemented. No fuss-service as normal and I was struck by how the carers/supporters were
so "in tune" to the needs of their residents that when a bell rang for help, four people quietly left the proceedings without any eye has profoundly/complex learning and physically disabled so I have seen many residential units and hospitals - this one is fantastic. I will be speaking to the Council as to how I can go about path improvement to Meadow House. I walked and had to go on the main road when the path runs out. Those walking or in a wheelchair - dangerous access to the town.

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Review from Tracy M (Husband of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care provided with my husband's respite care. Nothing is too much trouble and keeps you informed if there is a problem ie fall etc.


It is a lovely home, which well deserves its rating. I will recommend it if anyone requires a nursing home. It is like a home from home.


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Review from David D (Son of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at Meadow House have created a warm, friendly and caring environment for the residents. I personally witness the residents treated with friendship and respect by all the staff who interacted with them. It gives me great peace of mind knowing that my mum is being cared for by
such wonderful people. Everyone I saw at Meadow House really does care about the residents.

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Review from A C (Brother of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are excellent, treating everybody with care, compassion and dignity.
Nothing is too much trouble, I always feel at home when I visit.

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Review from Gladys R K F (Mother of Resident) published on 22 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Meadow House are wonderful. They are so happy and caring. They all deserve a medal for their kindness.

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Review from Juliette W (Daughter of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident for about a year and she needs 24-hour care but has been treated with dignity, friendliness and excellent care since she came to Meadow House. My Mum experienced a severe brain injury, and as a family, we were unsure how she would progress, but since being a resident here
she has improved continuously. The level of care and amount of resident involvement cannot be faulted. An excellent care provider.

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Review from Joannah W (Daughter of Resident) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow House is such a lovely nursing home. I can not recommend it enough. My Mum has improved tremendously since she has been here. My Mum is in very safe hands and I feel so relieved there was a room available when she needed it.

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Review from Sherral F (Sister-in-law of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law is looked after how I would want to be looked after with dignity and by friendly helpful caring staff and nothing is too much trouble for them. I feel that my sister-in-law is in a very safe and friendly environment.
I can't praise the staff enough. Everyone is very friendly to her
and her family.

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Review from Andrew H (Son of Resident) assisted by family/friend published on 6 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff could not have been more helpful. In the height of our most stressful time, they made making decisions for mum much lighter to undertake. Such a blessing to know mum is in safe hands.

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Review from Goldie E (Daughter-in-law of Resident) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a welcoming home here at Meadow House. As mum's primary carer it was such a hard decision to move her into residential care but the staff here have made the transition so gentler. She is an individual here whose voice is heard. The care team have been amazing with her and I can now rest knowing
she is in safe hands. Thank you all at Meadow House.

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Current Review Score: 10.0 (9.988)

Overview of Review Score

The Review Score of 10 (9.988) out of 10 for Meadow House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.988 for Meadow House Nursing Home is calculated as follows: ( (427 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 431 Ratings = 4.988

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Meadow House Nursing Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Apr 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (3)

Joanna

Joanna Janowska

Job Title: Home Manager

“Staff genuinely enjoy spending time with the residents - there are many young people at the home and the work we do to help can be very rewarding. We ensure that every resident is entrusted within our care - they become like family to us.”


Caroline

Caroline Cryan

Job Title: Business Administrator

“Prior to my job here at Meadow House I worked previously in accounts when I left school for a large department store. To be good in my position I think you need to have good interaction with staff, residents, relatives and professionals. An ability to work under pressure and to meet targets. The best bit of my day is achieving set tasks and leaving enough time to attend to our residents”


Christopher

Christopher Smith

Job Title: Maintenance Manager

“I decided to apply for my job at Meadow House after an interview I realised what a great place it would be to work. I think that my ability to listen, organisational skills and understanding of individual’s needs makes me stand out. I enjoy the variety of jobs that come my way and the interaction with the residents and staff”