Sanford House Nursing Home

Danes Fort Drive, Swanton Road, Dereham NR19 2SD
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9.7 75 Reviews
  • Sanford House Nursing Home, Dereham
Sanford House is located in a quiet residential area of Dereham, providing the highest standard of nursing and nursing dementia care for up to 40 elderly people on a short and long term basis.

As the home is built on one level it is ideal for those with mobility problems, being both safe and accessible. All rooms and services are laid out over the ground floor and the home is arranged in a quadrangle around an attractive courtyard garden. Many rooms feature patio doors accessing into the courtyard area.

Sanford House is part of Caring Homes, an established, family-run care company. Every team member receives their unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.

Care Provided by Sanford House Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Maebh McCormack-Hall (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Sanford House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,345
    • Self-Funded Nursing Dementia Care from £1,399
    • RESPITE Self-Funded Nursing Care from £1,545
    • RESPITE Self-Funded Nursing Dementia Care from £1,599
  • (these prices are only a guideline, please contact Sanford House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Sanford House Nursing Home Reviews (75)

Total of 75, showing 1-20
9.7

Sanford House Nursing Home has a Review Score of 9.7 (9.706) out of 10, based on 25 reviews in the last 2 years. Over all time Sanford House Nursing Home has 75 reviews.

Overall Experience

  • 51
  • 22
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My husband spent his final weeks at Sanford House Nursing Home, and I cannot begin to express my gratitude to the entire team for their kindness and compassionate care. Every need was met with warmth, patience, and a smile-nothing was ever too much trouble.
The home itself is immaculate, with bright
and welcoming spaces that create a comforting environment. A special thank you to Senior Nurse, whose exceptional dedication went above and beyond to ensure my husband and our family felt as comfortable and supported as possible.

Reply from Maebh McCormack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Sanford House Nursing Home. We are so sorry for your loss, and we hope we made your husband's time with us as comfortable and as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Our father was admitted to Sanford House Nursing Home from hospital on 7/1/25. He was only in the home a short time before he passed away there on 26/1/25. However, we can not speak highly enough of all the staff we came across whilst our dad was there. They were all so lovely, very attentive and efficient
and cannot fault the care he received there in his final weeks and days.
We would wholeheartedly recommend this home with regard to care, nursing, family support and especially the palliative care. Our dad was treated with dignity and we appreciate that very much.

Reply from Maebh McCormack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

We would like to thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. We are sorry for your loss, and we hope we made your father's time with us as comfortable and as peaceful as possible. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

The care home manager has transformed what was a dated approach in that home into an absolute gem. My wife's 49 and has MS and as she's way too young to be in a nursing care section but is the time they spend one-on-one and even on days off making sure my wife and other residents get that personal connection
is way above and beyond. This isn't funded, and this isn't in not just in my wife's situation but others this isn't because it's extra funding they do it because they care I've spoken and expressed this to the manager who's always available to talk. I've myself worked in care homes and leadership starts from the manager and getting a team to support their idea of excellent care and that's exactly what's being achieved that home has really started to shine under her and I'm very thankful.

Reply from Maebh McCormack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be passed on to the team who will be delighted with your 5* review.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was in need of urgent residential nursing care and Sanford although 30 minutes from his home proved to be the perfect place for him in his final 2 months of life. The family can't thank the team enough for the care and compassion they showed Dad. He was happy to be here and they made his time here
pleasant and soluble as much as they could before he was too weak to join in - but he was happy at his end of life. And when that came he was comfortable, pain free, and loved. Thank you Standford for all being so wonderful to our Dad.

Reply from Maebh McCormack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. We are so sorry for your loss, and we hope we made your Dad's time with us as comfortable and as peaceful as possible. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Since moving to Sanford House Nursing Home my dad has been treated with the utmost care and attention. All the managers and staff have been fantastic and we are very sorry that he has had to move, it is not our choice. Thank you for everything you have done for him, we are very grateful.

Reply from Maebh McCormack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

We would like to thank you for taking the time to leave us a review and positive comments about the home and team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us and your feedback reflects this. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

When someone you love has care needs greater than you can provide as a family, the emotions are overwhelming. The care and treatment provided by the staff at Sanford House was individualised, consistent and of a high standard; over and above what we had anticipated but everything we could have hoped
for.
The communication and support for us as a family was honest, reassuring and compassionate. Every person we met whatever their role had a positive and kind attitude and we would have no hesitation based on our experience in recommending this care home to others.

Reply from Maebh McCormack-Hall, Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review, Vivienne. We are so pleased to read your positive comments about our care home and we're glad the service we provided met your expectations as this is what we strive to do every day. Your feedback will be passed on to the team who will be delighted with your 5* review.


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Overall Experience  Overall Experience 5.0 out of 5

Thank you for easing our concerns and reassuring us when my husband was discharged from hospital to be cared for at Sanford House. The knowledge and experience of the staff helped us enormously. It was a different time for all of us but he was made comfortable and received wonderful care. Meals were
excellent, all staff interacted with him constantly and they kept us informed all the time. He sadly passed away and that experience was made easier by the kind staff. Thank you from all his family.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to read your comments reflect this. We are so sorry for your loss. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 4.0 out of 5

The staff have looked after me very well and very patient when I was very ill when I first came here. I thank everyone for their care. I am now feeling much better and look forward to being able to get about.

Reply from Maebh McCormack-Hall, Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care you received and the recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us and it's lovely to read your comments reflect this. Your feedback has been passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

A friendly and caring community. Management and staff work hard to cater for a diverse group of people. Other friends with knowledge of other homes speak highly of Sanford House!

Reply from Maebh McCormack-Hall, Home Manager at Sanford House Nursing Home

Raymond, thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us and it's lovely to read your comments reflect this. Your feedback will be shared with the team who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

As a resident whose family was spread across the country, with 3 children in Scotland, I can only commend the care, respect and friendship that was shown to my mother. As her condition deteriorated the level of attention that she was given and the phone calls we received assuring us of her comfort were
extremely assuring to us that she was in the place that suited her increasing needs. All the nursing staff were interacting with her and this was more than evident in conversations I had with them. We cannot thank the staff enough for this.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Marianne, thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to see your comments reflect this. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Just can't fault Sanford House Nursing Home. My dad arrived here after a long spell in hospital and wish we could have got him here sooner. Staff and care go above and beyond with a feel-at-home atmosphere. I only gave the activities an excellent tick based on previous reviews because my dad was unfortunately
too poorly to participate in any. Everything else in my opinion was faultless and just can't express enough how efficient the whole setup is. Bless you all the team and would recommend it without any hesitation.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families are extremely important to us, and it's lovely to see your comments reflect this. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Although he was only at the home for a short time all the staff went out of their way to make the whole family comfortable. His dementia made it hard for him to communicate but we could see that he appreciated the care given. All of the staff made sure that he and we were kept involved in his care and
informed. Two areas we did mark slightly lower were 'Rooms' - functional but a little dated/austere. 'Security' - we did have an issue with toiletries going missing. Overall though we are very grateful to all the management and staff for making his final days a little easier. Thank you.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Dear Karl, we would like to thank you for taking the time to leave us a review and positive comments about the home and team at Sanford House Nursing Home. We are sorry for your loss. Your feedback will be shared with the team. Also, we continually strive to improve the care and service we provide and appreciate your feedback relating to security and rooms. All comments will be passed on to the team and discussed fully.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely Valentine's lunch with our loved ones, made to feel so welcome. My partner spent nine weeks in hospital, I thought we'd lost him, two weeks in Sanford House, different person. Nothing but praise.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Judy, thank you for taking the time to leave us a review and we are pleased to read your positive comments about your partner's care at Sanford House Nursing Home and it is lovely to hear he is settling in at the home. Your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My father came into the home as very poorly, not long to live. The manager and all staff have been very caring and always available if we needed to talk. The home is very clean, lovely choice of food and well-run. The care my father is receiving is very good. They are doing everything they can to make
him comfortable and keep us informed. Would recommend this home to other families.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Hazel, thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. The care and services we deliver as a team to our residents and families is extremely important to us and it’s lovely to see your comments reflect this. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

We came to the dementia presentation which was excellent, informative, enjoyable and has left us with a much better understanding of the disease. The professionalism of the staff is always evident and now we feel we can tackle our family, who have dementia, with a much better understanding and can be
sympathetic of their needs. The scotch eggs were delicious, as was the rest of the food. Thank you.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Stephen, we would like to thank you for taking the time to leave us a review and fo your positive comments about the home and team at Sanford House Nursing Home. All comments will be passed on to the team.


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Overall Experience  Overall Experience 4.0 out of 5

Although half of the ratings are marked good, all these are closer to excellent rather than satisfactory. I visit my wife (who can be difficult/awkward) more or less daily and see that much time is given and much effort is made to attend to her needs. Also, as a relative, I greatly appreciate the time
given to me by all staff to keep me informed on what has been happening and for helping to sort out various issues with my wife's care. Some ratings are left blank because - facilities and activities, my wife is very frail and immobile and hence unable to make use of/participate in these. However, I am aware of the weekly/monthly events and have seen the efforts made by staff for these, plus talks. Value for money, as presently care is funded through the NHS.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review, we are so pleased to read your positive comments about the care your wife is receiving and the recognition of the team at Sanford Nursing Home. The care and services we deliver as a team to our residents and families is extremely important to us and your kind comments reflect this. Your feedback has been passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

We all have been extremely impressed and happy with our first experience of the home. We attended the dementia talk and learned a lot, thought it was wonderful that the staff put on such informative and helpful evenings. We would 100% recommend the home to anyone whose loved one needs care, thank you
all so much.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Lynne, thank you for taking the time to leave us a review and for your kind words and recognition of the team at Sanford House Nursing Home. We are pleased to hear that the workshop on dementia at the care home was informative. The care and services we deliver as a team to our residents and families is extremely important to us and it’s lovely to see your comments reflect this. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have to congratulate the staff at Sanford House, each and every one of them has been supportive, informative and helpful. Nothing is too much trouble for them. My mother was welcomed into the home for palliative care and she has been made very comfortable and is having a care plan put into place to
cater for her needs. It is a very emotional time and the staff are very reassuring and supportive. My own criticism is the decor is a bit tired and outdated. Perhaps a lick of paint would brighten things up but I am aware that a refurbishment is currently being put in place.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for taking the time, Christine, to leave a review for Sanford House Nursing Care Home and for your positive comments about our services and team. We are pleased to hear your mother is getting the care she deserves. We continually strive to improve the care and service we provide and appreciate your feedback. I would like to invite you to discuss your thoughts on how we can improve our rooms at Sanford House Nursing Care Home further.


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Overall Experience  Overall Experience 5.0 out of 5

This is a very good place for my brother-in-law to reside. He is treated with dignity and respect. He is well cared for by the staff and if his room needs anything fixing it is done promptly and safely.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Anita, we would like to thank you for taking the time to leave us a review and positive comments about the home and team at Sanford Nursing Home. All comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Before arriving at Sanford House, my son and I visited several care homes because we wanted the best for my wife. Sanford House stood out like a beacon. It was in our view the best we had seen. We were not disappointed. The environment at Sanford House was perfect for our needs. The staff exercise a
great deal of care, superb food, well-cooked and very well-presented. The management should be congratulated for the environment in which care is provided.

Reply from Maebh McComack-Hall, Sanford Nursing Home Manager at Sanford House Nursing Home

Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care Sanford House Nursing Home provided and your recognition of the team. Your feedback has been passed on to the team.


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Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Sanford House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.706 for Sanford House Nursing Home is calculated as follows: ( (210 Excellents x 5) + (56 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 279 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sanford House Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Oct 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Maebh

Maebh McCormack-Hall

Job Title: Home Manager

Joined: 2023

As the Home Manager I believe our residents are our priority, and we are privileged that they choose to be in our homes and care and trust us to support their needs.


I completed my Nursing Degree at Trinity College Dublin in 2010 and moved to the UK in 2011. Since becoming a Registered Nurse, I have worked in a variety of roles within the care sector for over 13 years. I have worked with adults with learning disabilities and mental health problems in secure services for over 4 years and then moved on to Dementia and Nursing Home Care. I progressed to a clinical lead role and then onto the part of Home Manager. I also supported homes across Norfolk and Suffolk as an Operations Manager.


Working across various settings has supported my clinical and management skills development.


I operate an open-door policy and am approachable, not only to my team but to the residents and their relatives too. I encourage person-centred care and reflect this in how the staff team works and delivers their care.


I am passionate about putting residents first as we are given the opportunity to work in their homes and care for and support their needs.


I enjoy training developing and mentoring my team members to grow and develop in their roles at home and within the company.


In my spare time, I love to spend time with family and friends. I enjoy reading, running, and watching rugby. I also enjoy travelling when possible visiting different cities and countries and experiencing different cultures.


Frequently Asked Questions about Sanford House Nursing Home

What types of Care is Sanford House Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sanford House Nursing Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Sanford House Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Sanford House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens & Television point in own room are some of the Facilities & Services.

How far is Sanford House Nursing Home to the centre of Dereham?

0.5 mile(s) as the crow flies, distance by road may be significantly further.