Sanford House Nursing Home

Danes Fort Drive, Swanton Road, Dereham NR19 2SD
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9.7 75 Reviews
  • Sanford House Nursing Home, Dereham
Sanford House is located in a quiet residential area of Dereham, providing the highest standard of nursing and nursing dementia care for up to 40 elderly people on a short and long term basis.

As the home is built on one level it is ideal for those with mobility problems, being both safe and accessible. All rooms and services are laid out over the ground floor and the home is arranged in a quadrangle around an attractive courtyard garden. Many rooms feature patio doors accessing into the courtyard area.

Sanford House is part of Caring Homes, an established, family-run care company. Every team member receives their unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.

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Care Provided by Sanford House Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Maebh McCormack-Hall (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Sanford House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,345
    • Self-Funded Nursing Dementia Care from £1,399
    • RESPITE Self-Funded Nursing Care from £1,545
    • RESPITE Self-Funded Nursing Dementia Care from £1,599
  • (these prices are only a guideline, please contact Sanford House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Sanford House Nursing Home Reviews (75)

Total of 75, showing 41-60
9.7

Sanford House Nursing Home has a Review Score of 9.7 (9.706) out of 10, based on 25 reviews in the last 2 years. Over all time Sanford House Nursing Home has 75 reviews.

Overall Experience

  • 51
  • 22
  • 1
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  • 0

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Review from J G (Daughter-in-law of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very friendly and helpful. It is clear that they care very much about all the residents.

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Review from J G (Son of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been looked after in a caring professional manner by staff who respect her dignity.

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Review from C R (Daughter of Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is spending her last few years somewhere I feel she is happy and well looked after. Everyone is friendly, supportive and very kind. I know she is in the best place she could be.

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Review from P U (Sister of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother stayed for 3 weeks and in that time he was cared for extremely well. The staff and management were very kind and I will always be grateful for this. The home is very welcoming and nothing was too much trouble.

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Review from K S (Brother of Resident) published on 28 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During a short 3 week stay at Sandford House Nursing Home for our brother, the staff, facilities and special care was excellent. There was no restriction on his needs for his room which made it more comfortable during his short time at the home.
From the management right through we will always be very
grateful.

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Review from K B (Daughter-in-law of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law was at the care home for a week receiving end of life care. Every time we visited the staff were friendly and informative. My mother-in-law was always clean and well looked after, no matter what time we attended. The care home was always clean and tidy and the staff were happy to help,
the manager was always happy to answer any questions.

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Review from Alison P (Daughter of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother received outstanding care compassion and empathy during her last two weeks of her life. Every member of staff were polite and kind making sure our needs were met as well as my mothers. Sandford House is a well-designed purpose-built nursing home and with some money spent updating the rooms
it would be perfect.

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Review from Penny H (Daughter of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were pleasant as soon as we got to the home. Everyone was helpful. Nothing was too much trouble. Would definitely recommend this home to anyone.

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Review from Stephen G (Son of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff caring and helpful looked after mum as their own and nothing is too much trouble. Even when she passed away staff and management cared for us.

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Review from Sue D (Daughter of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father spent the last five weeks of his life receiving palliative care at Sandford House. As a family, we visited Dad every day during this time. The staff were not only very kind and caring towards Dad, but also very supportive to us.
We were kept informed at all times of any changes in his condition
and of adjustments to his medication and the reasons for it.
Dad was always treated with kindness and above all dignity. Care homes so often receive bad press, but we found Sandford House to be a breath of fresh air and can only thank them for all their kindness and compassion.

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Review from Diane G (Daughter of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum spent her last 3 weeks at Sanford House and we couldn't have asked for more. The staff were very kind and caring, not just to Mum but to all members of the family. Nothing was too much trouble.

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Review from Andrew M (Son of Resident) published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided with friendly and very helpful staff. Nothing was too much trouble, always someone available to help or answer any questions that I may have had.


Cleanliness and housekeeping is second to none. Highly recommended.


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Review from Judith M (Daughter-in-law of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care was extremely good. The staff very courteous, polite and very helpful at all times. All very informative if any questions were asked and if didn't know, went and found someone to explain things to me.

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Review from W E (Husband of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think the wife is well looked after.
And the staff are wonderful, right to the cleaners etc right to the management.

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Review from Debbie B (Daughter-in-law of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law came to this care home for palliative care.
As soon as he arrived from hospital to the care home all the staff have been wonderful.
Very friendly and easy to talk to.
He is kept clean and comfortable.
The room is clean and tidy, nice touches like pictures make it feel homely.
Would
highly recommend as they all do a fabulous job in some very upsetting situations at times.

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Review from Sandra K (Wife of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the way my husband has settled in Sanford House. He is well looked after and cared for. They address my concerns (weight loss) with professional and sound advice.

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Review from Rob W (Son of Resident) published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with all the care my mother receives and also the feedback we get. Staff genuinely care and are very helpful and knowledgeable.

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Review from Jackie N (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the home very caring. The staff are very caring and professional nothing is too much trouble. The home is extremely clean and tidy, everyone seems to know their role and just gets on with the task at hand. My mum is quite a handful at times but the staff take it in their stride and encourage
her and help her to calm down. I wouldn't want her anywhere else.

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Review from J S (Respite Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a resident for 5 months now and have been happy here. Everyone is very kind and has helped me a lot in my recovery and I hope to go home very soon.

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Review from Michelle S (Granddaughter of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly Nan was only at Sanford House for a short time before she passed away. The care that she received during her stay was outstanding. The staff were very caring and friendly and made her stay welcoming, a home from home experience. They also made my family and I very welcome and at the end, they
treated us all with care and respect. I would highly recommend Sanford House. Thank you for all you did for Nan and us. We will never forget your kindness.

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Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Sanford House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.706 for Sanford House Nursing Home is calculated as follows: ( (210 Excellents x 5) + (56 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 279 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sanford House Nursing Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Maebh

Maebh McCormack-Hall

Job Title: Home Manager

Joined: 2023

As the Home Manager I believe our residents are our priority, and we are privileged that they choose to be in our homes and care and trust us to support their needs.


I completed my Nursing Degree at Trinity College Dublin in 2010 and moved to the UK in 2011. Since becoming a Registered Nurse, I have worked in a variety of roles within the care sector for over 13 years. I have worked with adults with learning disabilities and mental health problems in secure services for over 4 years and then moved on to Dementia and Nursing Home Care. I progressed to a clinical lead role and then onto the part of Home Manager. I also supported homes across Norfolk and Suffolk as an Operations Manager.


Working across various settings has supported my clinical and management skills development.


I operate an open-door policy and am approachable, not only to my team but to the residents and their relatives too. I encourage person-centred care and reflect this in how the staff team works and delivers their care.


I am passionate about putting residents first as we are given the opportunity to work in their homes and care for and support their needs.


I enjoy training developing and mentoring my team members to grow and develop in their roles at home and within the company.


In my spare time, I love to spend time with family and friends. I enjoy reading, running, and watching rugby. I also enjoy travelling when possible visiting different cities and countries and experiencing different cultures.