The fee is dependent on assessment and room availability.
any date and time
private parking
Sun Court Nursing Home has a Review Score of 9.3 (9.329) out of 10, based on 6 reviews in the last 2 years. Over all time Sun Court Nursing Home has 6 reviews.
Review from L F (Wife of Resident) published on 28 January 2025
Submitted via Postal Card •
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Reply from Beata Bialasik, Home Manager at Sun Court Nursing Home
Thank you for taking the time to share your review and for your kind words about the team at Sun Court. Providing compassionate care and support to our residents and their families is at the heart of what we do, and it's truly heartwarming to know that this was reflected in your experience. Your thoughtful comments will be shared with the team, and I'm certain they will deeply appreciate your recognition.
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Review from Gail B (Daughter of Resident) published on 10 January 2025
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Reply from Beata Bialasik, home manger at Sun Court Nursing Home
Thank you so much for your kind words and thoughtful message. We are truly sorry for your loss and extend our deepest condolences to you and your family. It was an honour and privilege to care for your father during his time with us. Knowing that he felt respected, comfortable, and well-supported brings us great comfort. Our team always strives to provide the best possible care, and we are grateful that our efforts helped make your father's stay a positive and dignified experience. Please know that our thoughts are with you, and we are here for you if you ever need support or simply want to stay in touch.
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Review from David P (Husband of Resident) published on 14 October 2024
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Reply from Beata Bialasik, home manger at Sun Court Nursing Home
Dear David, thank you for sharing your thoughts. It's really heartening to hear how much care and compassion the staff at Sun Court are showing your wife. I'm glad to hear you feel they are doing such an excellent job.
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Review from Linda D (Next of Kin) published on 27 February 2024
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Reply from Beata Bialasik, home Manager at Sun Court Nursing Home
Dear Linda, thank you so much for your kind words and positive feedback. It brings us great joy to hear that your experience with us has been satisfactory. Our dedicated staff members strive to provide the highest level of care and attention to all our residents, and we are happy that their efforts have been recognized. Our team takes pride in going above and beyond to make sure every resident feels valued and cared for.
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Review from S C (Daughter of Resident) published on 24 January 2024
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Reply from Beata Bialasik, home Manager at Sun Court Nursing Home
Thank you for taking the time to share your positive experiences with us. We're thrilled to hear that you enjoyed the beautifully decorated home during December, thanks to the efforts of our activities coordinator and the engaging crafts sessions. Our activities coordinator plays a crucial role in creating a vibrant and inclusive atmosphere, and we're delighted to hear that she has been a wonderful asset. Cultural sensitivity is a priority, and our management is committed to addressing any issues related to cultural differences. Your input is valuable, and we're grateful for your trust in us.
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Review from S G (Daughter of Resident) published on 24 January 2024
Submitted via Postal Card •
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Reply from Beata Bialasik, home Manager at Sun Court Nursing Home
We deeply appreciate your kind words and are grateful for the opportunity to have cared for your husband/father at Sun Court Nursing Home. It was our privilege to contribute to making his last weeks comfortable, and we are touched by your acknowledgement of our efforts.
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The Review Score of 9.3 (9.329) out of 10 for Sun Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.729 for Sun Court Nursing Home is calculated as follows: ( (52 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 70 Ratings = 4.729
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Sun Court Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Feb 2024
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