Thorp House

Church Road, Griston, Watton, Thetford IP25 6QA
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9.9 77 Reviews
  • Thorp House, Thetford
Thorp House provides a safe and stimulated environment where 24 hour qualified staff as well as a highly skilled care staff are here to assist with all your requirements. Thorp House do not discriminate between clients and all prospective clients undergo a thorough pre-assessment to establish their needs and to ensure the home is the best place for you.

The house has a very warm and homely atmosphere with very energetic and enthusiastic staff. All meals are home cooked on the premesis. The kitchens can cater for all diets and are especially interested in nutrition and how to maintain a healthy life.

The enclosed gardens which people can use without fear of being interupted or being able to leave the grounds without assistance are set in a quadrangle in the middle of the home.

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Care Provided by Thorp House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Claire Brooks (Home Manager)
  • Admission Criteria
    • Pre-assessment to be completed by manager to determine the needs of the prospective client.
    • Ages from 18 to 105
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for Thorp House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • * Subject to assessment
  • (these prices are only a guideline, please contact Thorp House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Thorp House Reviews (77)

Total of 77, showing 1-20
9.9

Thorp House has a Review Score of 9.9 (9.902) out of 10, based on 29 reviews in the last 2 years. Over all time Thorp House has 77 reviews.

Overall Experience

  • 63
  • 12
  • 1
  • 0
  • 1

Date Published

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Review from C M (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum has been here she has been very, very happy, well entertained with amazing staff and activities. Would recommend to anyone.

Reply from Claire Brooks, Manager at Thorp House

Thank you for your review of the home it is greatly appreciated. Kind regards.


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Review from James P (Brother of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We very much appreciate the positive and friendly culture of everyone at Thorp House - and the efforts to accommodate our brother's needs at this challenging time for him. We have found all the staff very approachable and willing to discuss any issues.

Reply from Claire Brooks, Manager at Thorp House

Thank you so much for your kind words, it's very much appreciated.


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Review from Jill C (Wife of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Thorp House since Easter, and what a wonderful place for him to live.
Nothing is too much trouble. Everyone is so kind and caring, and I feel it's really helped me to heal, knowing he is well looked after.
There us always something for him to join in with if he so wishes, and
he loves breakfast club.
A big thank you to all the staff you are amazing.

Reply from Alexia Deakin, Deputy Manager at Thorp House

Thank you so much for the lovely review it really is appreciated. We will let the team know of your lovely comments.


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Review from J B (Brother of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thorp House is amazing, the care and kindness my brother receives is outstanding. My brother can be difficult at times, the staff deal with these difficulties with patience and kindness. The staff are exceptional, from the nurses, carers, domestic and kitchen staff, nothing is too much trouble for them.
It's an excellent place to be if you need care or respite.

Reply from Alexia Deakin, Deputy Manager at Thorp House

Thank you so much for the lovely review it really is appreciated. We will let the team know of your lovely comments.


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Review from P M (Respite Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My respite care for two weeks was really good food was good (as an RAF chef) care was very good and would come back. Everything I asked to be done was done for me with quickness and enthusiasm from everyone.

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Review from Pat R (Friend of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased to be able to express my views on Thorp House, I have been visiting fairly regularly for quite some time now, ever since my friend has taken up residence. It's been quite a revelation, the openness of all the staff to the residents is truly remarkable, so very warm and friendly, helpful
and nothing is too much trouble, I have seen this time and again.

Reply from Claire Brooks, Manager at Thorp House

Thank you for your review, we enjoy seeing all of the visitors at Thorp.


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Review from Anita L (Daughter of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved mum into Thorp House 2 weeks ago from another home out of area. Beautiful home, wonderful caring staff. Thank you Thorp for making this easier for Mum and us. Mum seems to be settling well which isn't easy as she's been through so much over the last year with losing my sister and my dad then
falling and fracturing her hip. Everyone is so calm and compassionate which is just what Mum needs. Sadly we believe dementia is advancing and we know this will be just the right home for Mum.

Reply from Claire Brooks, Manager at Thorp House

Thank you for your review. We are glad that mum has settled well at Thorp.


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Review from C P (Friend of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friend of resident. Come and do activities with residents from Hingham Bowls Club.

Reply from Claire Brooks, Manager at Thorp House

Thank you for your review. All the residents who participate in the bowls have a great time.


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Review from Chris T (Grandson of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very impressed with Thorp House when we visit my grandma. The staff are always very friendly and show great care for my grandma. Being 104 she has a number of care requirements, but the staff at Thorp House cater for these exceptionally. Since arriving at Thorp House my grandma's health has improved
significantly, she is now the best I have ever seen her. This is no doubt down to the high standard of care she receives, the excellent facilities/room my grandma has access to, plus the wide-ranging activities she gets to participate in. I'm always very impressed by Thorp House.

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Review from Michael S (Cousin of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great friendly atmosphere, the staff are wonderful in a very nice setting.

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Review from Jenny N (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is extremely happy in Thorp House after living independently for 95 years. He is always clean and tidy when I visit. Baths are looked forward to. He enjoys the food, which is of a very high standard. I speak from experience. The carers are first-rate, very caring and efficient. The best I've come
across. The activities taking place are varied. Dad especially enjoys trips out.

Reply from Claire Brooks, Manager at Thorp House

Thank you for review. We are happy that dad is enjoying living here at Thorp.


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Review from Graham T (Friend of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I attend Thorp House once a month to visit a resident and help to give the residents a chance to play bowls from their wheelchairs. On each occasion the staff are very welcoming and the residents keen to play. The house is always clean and the staff very attentive to the needs of the residents. It is
a pleasure to visit and see them enjoy the activities.

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Review from Douglas T (Son of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care is exceptional and my mum has improved into her 104 years as a result. Mixing with others and joining with games and projects has helped no end. She is always cheerful, lovely and clean, well-dressed and converses nonstop. There could be no better place for her to live.

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Review from Pamela T (Daughter-in-law of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother-in-law has been a resident in Thorp House she has been given the best of care. The staff are very friendly and Mum appears to be very happy there. The atmosphere of the home is exceptional. As an ex-nurse I can see the level of care is excellent. The last time I came there was a singer
who played and sang with the residents. All of whom were enjoying themselves. The staff are exceptionally kind and caring to all.

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Review from F K (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start we had a good gut feeling about the home and its staff; we were encouraged to visit whenever we wanted, nothing was hidden, nothing was too much trouble and they treated Dad as they would want their relative treated. There is a lovely, warm and friendly atmosphere with fun and laughter
in abundance, great activities including games, a disco, and D-day and July 4th celebrations all within the few weeks Dad was there. The gardens are lovely, too and used whenever weather permits! As a family we knew he'd never come home but knew too that the staff would do their best to make his last few weeks as happy and comfortable as they could be. And they did. All of them: housekeeping, chefs, night staff, managers, maintenance and carers. We cannot thank them enough for looking after him for us and being so incredibly kind when he died. It is testament to their genuinely caring attitude that so many came to pay their respects, say goodbye and console with a grieving family.

Reply from Alexia Deakin, Deputy Manager at Thorp House

Thank you so much for your kind words and I will make sure this is shared with the team.


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Review from Beth B (Private Carer of Resident) published on 20 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a private carer and visit many of my past clients who have now moved in to care homes to match their ongoing needs. I can safely say that Thorp House is by far the best around from what I have witnessed. The staff are friendly and always about in abundance. No sign of being short staffed unlike
other homes I have visited. There is a lovely atmosphere in the shared spaces. I always feel comforted on leaving that my lovely lady is being looked after very well.

Reply from Alexia Deakin, Deputy Manager at Thorp House

Thank you for taking the time to write this lovely review. We will continue to look after our residents to the highest standard and will make sure this is shared with the staff.


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Review from J S (Wife of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, the care my husband has received has been excellent. The staff, nurses and carers are all so kind and caring. They make sure that he is clean, fed and medically cared for. The support staff, e.g. cleaners etc., are always pleasant and exchange little chats to make my husband feel comfortable.
I have been made very welcome, offers of hot food and drinks.

Reply from Alexia Deakin, Deputy Manager at Thorp House

Thank you for taking the time to write this lovely review. I will make sure this is shared with the staff.


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Review from Karen B (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has only been at Thorp House since the beginning of December. Dad has advanced vascular dementia, and Mum has been his carer, but it just got too much for her. Having been married for 63 years, putting him into a care home was a difficult decision. On our visits, prior to him moving in, all the
staff made us feel welcome, were friendly, caring and helpful and put us at ease straight away. The home had a wonderful atmosphere, and we liked it immediately. After visiting Thorp House, we didn't even consider another care home for my dad. Dad has settled in extremely well. Thorp House has a wonderful team of dedicated staff who are kind and caring towards every resident, and my dad is well looked after. Nothing is too much trouble for any of them. They encourage Dad to participate in the different activities they offer each day. The food looks and smells delicious. I cannot fault the staff who make Thorp House the wonderful, welcoming home that it is for all its residents.

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Review from John P (Friend of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family friend took up residence at Thorpe House in November 2021 following discharge from the hospital. She was elderly (91 years) with multiple health problems, including the initial stages of dementia and recurring leg ulcers that the health service had been unable to cure/improve. She had suffered
regular bouts of depression following the loss of her husband of 71 years. Within months of her taking up residence at Thorpe House, the leg ulcer was cured, she returned to eating and enjoying her food, and her weight, which had become worryingly low, began to increase. Unfortunately, in the past two years, she has suffered Covid twice and a mini-stroke plus a chest infection. On every occasion, she has received the utmost care and kindness from the staff and, despite her frailty, has always recovered. The home is comfortable and spotlessly clean, and residents truly feel that they are 'at home'. An excellent regular entertainment programme is appreciated and enjoyed by the residents.

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Review from Tony B (Son of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, this care home is amazing, nothing is too much trouble, from the first time we went to now, the staff have been professional, kind, friendly and incredibly caring, I can't rate them high enough.

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Current Review Score: 9.9 (9.902)

Overview of Review Score

The Review Score of 9.9 (9.902) out of 10 for Thorp House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Thorp House is calculated as follows: ( (303 Excellents x 5) + (33 Goods x 4) ) ÷ 336 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Thorp House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (5)

Claire

Claire Brooks

Job Title: Home Manager

I qualified as a nurse 30 years ago. During the last 30 years, I have worked in many different areas of healthcare but have spent the last 10 years working in a care home. I am passionate about making a difference in people's lives - residents, relatives and the team here at Thorp. I joined the team here at Thorp in February 2024, The home has a fantastic family feel, which I hear every day walking around the home with laughter and fun at the heart of the home. I am looking forward to moving the home from good to outstanding. At home, I love literature and classical music to create a relaxing environment.


However, my great passion is cooking and love to learn to create new dishes for my family and friends to enjoy.


Alexia Deakin

Alexia Deakin

Job Title: Deputy Manager

My Career in Healthcare began in 2014 as a newly qualified staff nurse in a specialist Cardio/Thoracic Hospital. I progressed to become a specialist Cardio/Thoracic nurse where I was in charge of a Surgical Ward and High Dependency Unit. In January 2018 I joined Kingsley Healthcare as a staff nurse at Thorp House Nursing Home. This position was very different from my previous job but was very fulfilling as I had the time to deliver person-centered care to the residents who have become like a second family to me. I became the Deputy Manager at Thorp House in August 2019 where I support the home manager in the daily running of the home making sure that the team is delivering high-quality care with compassion and empathy.


Hanna

Hanna Nguyen

Job Title: Hospitality Manager

My passion for hospitality started while I was studying in Paris, around 25 years ago, I started to work at the legendary Michelin star-graded restaurant named "Au Pied de Cochon". The atmosphere, the teamwork, and the attention to detail designated the path of my life and I continued working in high-level hotels and restaurants. At Thorp House, my key focus is managing the food service operations, working closely with the chef around menu planning and preparation to deliver quality meals to our residents. I absolutely love working at Thorp. Every day is different and brings some new challenges. To see the devotion of the team in bringing the best care to the residents in their day-to-day lives in our nursing home is heart-warming.


In my spare time, I enjoy doing crocheting and puzzle-solving.


Charlotte

Charlotte

Job Title: Administrator

I joined Thorp in 2017 as part of the administration team, as a friendly face to welcome residents, family and friends.


Whether that be in person or on the phone. I have over 8 years of experience having worked in insurance previously. I enjoy working at Thorp as it holds family values and is always a warm and welcoming environment.


On my days off I enjoy playing hockey or going for walks and taking on hiking challenges.


Marcia

Marcia Hughes

Job Title: Activities & Wellbeing Coordinator

Hi, my name is Marcia. I am the activities & Wellbeing Coordinator. I am here to fulfill your wishes and dreams during your journey at Thorp House with us. Your wish is my command!


Frequently Asked Questions about Thorp House

What types of Care is Thorp House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Thorp House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Thorp House have?

There are 41 Single Rooms.

What are the Facilities & Services at Thorp House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thorp House to the centre of Thetford?

10.8 mile(s) as the crow flies, distance by road may be significantly further.