Barking Hall Nursing Home has a Review Score of 9.3 (9.279) out of 10, based on 19 reviews in the last 2 years. Over all time Barking Hall Nursing Home has 76 reviews.
Review from J C (Regular Volunteer) published on 14 September 2017
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Review from Josie I (Wife of Resident) published on 25 July 2017
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Review from A W L (Wife of Resident) published on 12 July 2017
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Review from V T (Daughter of Resident) published on 16 June 2017
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Review from Juanita M (Daughter of Resident) published on 7 June 2017
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Reply from Amanda Thornsby, Homes Manager at Barking Hall Nursing Home
Dear Juanita,
It was both a pleasure and privilege to care for your father. My staff really appreciate the recognition for their positive and caring contribution, so I shall proudly share your comments with them all.
Sadly the time spent in our peaceful, tranquil and beautiful home was shorter than expected but he still made an impression upon us all and will be remembered fondly.
Please do not be a stranger to Barking Hall, if passing, do call in for a welcome break, bring a friend and enjoy a cup of coffee, fresh cakes are always available too!
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Review from Susheela T (Daughter of Resident) published on 2 May 2017
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Review from Michael C (Son of Resident) published on 24 April 2017
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Review from Kevin F (Son of Resident) published on 10 April 2017
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Review from Carol F (Daughter of Resident) published on 9 March 2017
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Review from Mandy T (Daughter of Resident) published on 19 January 2017
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Review from Robin T (Son-in-law of Resident) published on 18 January 2017
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Review from Jane F (Daughter of Resident) published on 12 April 2016
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Review from Elizabeth P (Daughter of Resident) published on 8 April 2016
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Review from Ann W (Daughter of Resident) published on 12 January 2016
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Review from John (Son of Resident) published on 7 January 2016
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Review from Alison C (Widow Widower) published on 3 November 2015
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The Review Score of 9.3 (9.279) out of 10 for Barking Hall Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.279 for Barking Hall Nursing Home is calculated as follows: ( (123 Excellents x 5) + (65 Goods x 4) + (18 Satisfactorys x 3) + (5 Poors x 2) + (11 Very Poors x 1) ) ÷ 222 Ratings = 4.279
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barking Hall Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Mar 2019
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Job Title: Home Manager
I enjoy supporting the team to deliver excellent care and creating the right environment for residents to thrive. I always take the time to understand their needs and keep an open-door policy. With NVQ Level 5 and over 15 years of experience, I bring the skills to make a difference.
Job Title: Deputy Manager
I am a registered nurse from India with training in management, end-of-life care, and clinical leadership. I enjoy the clinical side of my role, focusing on audits, compliance, and medication management. My priority is delivering person-centred care and building strong relationships with residents and their families.
Job Title: Administrator
I have over three years of experience as an administrator in care homes. I love working with a supportive team to ensure residents are happy and families stay well-informed about life at Barking Hall.
Job Title: Activities Coordinator
I love working with our great team and look forward to every shift. The personal bonds I share with each resident are unique, and I use my photography and artistic skills to enhance their experience in the home.
Job Title: Activities Coordinator
I love being part of an amazing team at Barking Hall, building strong connections across all departments. I enjoy interacting daily with residents and their families. My experience managing my own hair salon, combined with Health & Safety training, gives me a solid foundation for my role.
Job Title: Maintenance Manager
I enjoy the challenges at Barking Hall, where no two days are the same. I enrich residents' lives by making it feel like home for them. I have training in Carpentry, LPG Gas fitting, Health and Safety, and ongoing job-specific courses.
Job Title: Head Chef
I enjoy working with the people here and the freedom I have in the kitchen. I prioritise residents' needs, considering their likes and dislikes. I've completed an NVQ in Food, Hygiene, and Catering, Nutritional Therapy, and Level 2 in Food Hygiene.
Job Title: Head Housekeeper
I enjoy working with a great team at Barking Hall across all areas, not just housekeeping. I build strong relationships with residents through daily conversations and helping with simple requests. With over 10 years of cleaning experience, including running my own business, I have the necessary qualifications.
Job Title: Grounds Engagement
I enjoy walking freely around the grounds at Barking Hall, greeting visitors with a friendly hello. I enrich residents' lives by showing them my beautiful feathers, and sometimes they even give me treats! Having roamed the area for about 15 years, I know it well.