Brandon Park

Brandon Country Park, Bury Road, Brandon IP27 0SU
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9.7 81 Reviews
  • Brandon Park, Brandon
Brandon Park is a residential, nursing home that provides premium short and long-term care, offering nursing, palliative, convalescence, respite and memory care.

The home has recently undergone an extensive refurbishment and now boasts a stunning drawing room, a beautifully finished dining room, a specialist activities room, a private study, a quiet lounge, a beauty salon and a grand entrance hall. Each bedroom offers en-suite facilities and is finished to a high standard, although occupants are encouraged to personalise their own bedrooms.

Included in the refurbishment is the wonderful addition of The Maple Memory Centre, a newly developed wing which is adjacent to the main house and specialises in caring for people with memory challenges.

Nutritionally balanced and fully cooked meals are enjoyed by residents every day, with coffee mornings and afternoon teas both popular events and homemade cakes and biscuits always available.

Local entertainers often visit, and a range of engaging activities are organised for mental and physical stimulation. The pursuit of personal hobbies and interests is encouraged.

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Care Provided by Brandon Park

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jan Heti (Home Manager)
  • Admission Criteria
    • All funding pathways considered
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (9)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Brandon Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,295 – £1,745
    • Self-Funded Residential Dementia Care £1,295 – £1,745
    • Self-Funded Nursing Care £1,295 – £1,745
    • Self-Funded Nursing Dementia Care £1,295 – £1,745
    • RESPITE Self-Funded Residential Care £1,295 – £1,745
    • RESPITE Self-Funded Residential Dementia Care £1,295 – £1,745
    • RESPITE Self-Funded Nursing Care £1,295 – £1,745
    • RESPITE Self-Funded Nursing Dementia Care £1,295 – £1,745

  • The fees shown are exclusive of funded nursing care contributions
  • (these prices are only a guideline, please contact Brandon Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors 24 hours a day


  • Parking

  • Free, onsite parking is available at all times


Brandon Park Reviews (81)

Total of 81, showing 1-20
9.7

Brandon Park has a Review Score of 9.7 (9.669) out of 10, based on 23 reviews in the last 2 years. Over all time Brandon Park has 81 reviews.

Overall Experience

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Review from Simone M (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad passed away in hospital in June 2024. Both parents had been residents at Brandon Park since December 2019 (Mum), January 2020 (Dad).
Within days of Dad's 2020 arrival, both parents were moved to a lovely double room to share, where their different and complex medical/health needs were met with
utmost care and dignity.
After Dad's passing, the compassion and sensitive understanding shown was absolutely first-rate! The care shown by the Brandon Park "family", from director-level to carers at every level, we couldn't have been better cared for. Not said at all lightly, they all feel like an extension of our caring, warm family.
Mum's deteriorating vascular dementia was worsened by the upset of losing Dad; her husband, best friend and partner of almost 65 years. When Mum needed to be moved to a smaller, single room, it was handled with such caring sensitivity, forethought, kindness, compassion and grace that cannot be faulted.
Thank you so much!

Reply from Charlie Diamond, Marketing and Communications Lead at Brandon Park

Thank you for your thoughtful feedback. We're pleased to have been able to support your family during this time. Your kind words about our care are truly appreciated and we remain committed to providing the highest standard of support for your mum.


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Review from G H (Daughter of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home administrator at Brandon Park organised a fantastic trip to the pantomime. I was able to sit with Dad on the bus which accommodated his wheelchair. This trip allowed him to get out of a social event and also to see the countryside on the way up. He very much enjoyed the trip out and is looking
forward to future trips to the seaside etc.

Reply from Charlie Diamond, Marketing and Communications Lead at Brandon Park

Thank you for your kind words. We're delighted to hear your dad enjoyed the trip and look forward to organising more outings in the future.


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Review from Sally H (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Enthusiasm, energy, inclusivity of the activities team is the daily highlight in this home. Activities of what may be going on in the activities room has got my dad up daily and engaged. Events in the calendar are marked and planned for well in advance, with all residents making, cutting, painting -
all responsible for the final effect - stow in the snow at Brandon Park is truly impressive!

Reply from Ruth French, Director at Brandon Park

Thank you for your wonderful review of life at Brandon Park. We are delighted that activities are making such a difference to your dad's life. Their stow in the snow display was truly amazing!


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Review from Edmond A (Nephew of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visited my aunties I have been warmed by the tentative care they are receiving. Every effort is made to ensure they were comfortable and given the chance to join in with activities that are taking place. The team are full of energy and always keeping people upbeat. It is lovely to see my
relatives smile again.

Reply from Ruth French, Director at Brandon Park

Thank you for you fantastic and kind words - we love what you say about the energy of the team and the importance they place on keeping residents positive and engaged!


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Review from Lynne M (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum moved here from another nursing home in September, we have realised how a good nursing home should be. Mum is happy, very well cared for and stimulated with a wonderful activities team. We no longer worry that she isn't being looked after properly. The staff are lovely, always cheerful and
love mum's cheeky nature. Mum couldn't be in a better place.

Reply from Ruth French, Director at Brandon Park

We are delighted that Brandon Park is viewed by you in such a positive light! The team put their heart and soul into making this the best home it can be.


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Review from Helen B (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident here for 16 months now and I am extremely happy and pleased with the care she receives. It was a very difficult decision for mum to go into a care home, but the carers and staff have all been wonderful and have put my mind at rest. There is always plenty of activities going
on for all of the residents. I can't fault the care that mum gets.

Reply from Ruth French, Director at Brandon Park

Thank you so much for your lovely comments about the quality of care provided at Brandon Park - it means a huge amount to the team!


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Review from Hector D (Husband of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience is positive. General support is good with certain individuals providing excellent support. Questions remain regarding the menu for the tea meal.

Reply from Ruth French, Director at Brandon Park

We are very pleased that your overall experience of Brandon Park is positive. We are committed to continuously improving all elements of our provision, so please do share your preferences for supper options with the management team so they can support your wife.


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Review from Jonathan C (Son of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in the home for 18 months. The staff who care for my mother are very friendly and professional, and look after my mother's every need. The activities laid on by the activities team are varied and entertaining, and enjoyed greatly by the residents. It is a place of happiness
and safety for the residents.

Reply from Ruth French, Director at Brandon Park

We agree that the activities team are doing brilliant work at Brandon Park and they are supported by wonderful carers. We are delighted your mother's every need is being looked after.


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Review from Neville S (Brother of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On our last 2 visits we have been invited to join in organised activities which proved to be very beneficial for the residents and enjoyable for all concerned. One staff member in particular deserves particular mention as she has a superb rapport with the residents and has a way with her that is both
professional and patient whilst being encouraging and empathetic. Altogether a very positive experience.

Reply from Ruth French, Director at Brandon Park

Thank you for sharing your views about the excellent activities at the home - we are delighted that you have been able to join in - this is a wonderful way of spending quality time together!


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Review from C K (Friend of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been attending Brandon Park Nursing Home for the past nine years, visiting my late brother and sister-in-law and now a dear friend. All management, staff, carers and cleaners are very friendly and welcoming. The foyer always looks splendid and certain main events of the year have displays helped
by the residents who attend the activity classes. At the moment, a super one for Halloween. Keep the good work up!

Reply from Eve Fynn, Marketing and Communications Lead at Brandon Park

Thank you for submitting such a lovely review for Brandon Park. We are so pleased to hear that you find the home to be friendly and welcoming. Your comments mean a lot to staff, thank you for taking the time to share your feedback with us. Kind regards.


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Review from Simon M (Friend of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After almost three years of weekly visits to my elderly friend at Brandon Park, I still leave in the reassurance that she is happy, settled, stimulated and cared for in a safe, comfortable environment. Her carers are kind, helpful and compassionate. Everyone is always ready to assist, giving her independence
as well as support. I look forward to my visits with her in this "caring" care home, to which she says: "work so hard to make her days special".

Reply from Eve Fynn, Marketing and Communications Lead at Brandon Park

We are delighted to hear how happy and settled your friend is at Brandon Park and that you feel she is well cared for in a safe and comfortable environment. Your feedback means a great deal to us and we cannot thank you enough for taking the time out of your day to submit a review. Warm regards.


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Review from A L (Friend of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have visited my friend every week for the last 7 years as well as treatment to my brother in law and found staff and up keep very good. Always someone cleaning and staff very friendly to patients, nurse on hand at all times. The activities staff is a lovely person always smiling. Brandon Park is a lovely
building with well kept gardens and upkeep.

Reply from Ruth French, Director at Brandon Park

Thank you so much for sharing your kind review! We agree that the home is spotlessly clean and always looks and smells fresh. We are so happy that this makes for such a good place for your brother-in-law to live and, of course, for you to come every week!


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Review from T W (Next of Kin) published on 20 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I thought Brandon was going to be my husband's only nursing home how wrong was I. A warning your relative can be given 28-days notice to vacate the home anytime. Obviously, profits are more important than the residents. The majority of the staff are excellent with a few individuals letting the home
down. Management does not communicate with their staff and relatives. Communication and leadership require updating. Nutrition needs improvement and staff need to be educated. It is not appropriate to allow someone to go from 82.5kg to 62.5kg in 8 1/2 months. On speaking to the GP reference weight loss did his nutritional intake and weight gain improve yet 5 weeks previous when I spoke to management it was not acted upon or if they did it was not communicated. Knowing a resident is a diabetic why give biscuits, cake with their cups of tea resulting in high blood sugars which had an impact on his behaviour. A verbal and written handover to the new home had incorrect medical conditions which could have resulted in harm.

Reply from Ruth French, Director at Brandon Park

We are very sad to read your views. Whilst we will not share details of the care of your loved one publicly, it is clearly never our preferred route to give notice to any resident. Such a decision is given very rarely, and only with a huge amount of thought about whether the resident's needs can be met. It was clear to us, and to social services, that specialist provision was required in this case. The weight loss figures you quote are factually incorrect, and you do not highlight that your loved one maintained, and even gained weight for the first five months of their stay with us, only suffering a significant weight loss whilst in hospital, subsequent to which their health declined sharply. There is also no evidence to suggest any incorrect information was passed over to the new home. Given your concerns were so great, it comes as a surprise that you did not choose to give notice to us yourself. We wish you and your loved one all the very best at this difficult time.


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Review from Matt A (Son of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The eighteen months that Dad spent at Brandon Park were filled with such extraordinary levels of care and support that my sister and I will be forever grateful.
Dad's overall health deteriorated gradually over the months and his ability to communicate with us declined as a result. What was always obvious
was his level of comfort from seeing kind, friendly faces whenever the carers attended to him in our presence.
It was lovely to see pictures of Dad engaging with staff and other residents in a variety of activities. His love of music was well supported, as were his new-found skills as a baker.
As a family, we could not have asked more from the home, its staff or the community it created in challenging times for Dad and ourselves.

Reply from Eve Fynn, Marketing and Communications Lead at Brandon Park

Thank you for taking the time to submit such a wonderful review and share your experience of Brandon Park. It was a pleasure to be able to care for your dad and support you, as a family, throughout his stay with us. Staff will be overjoyed to read your comments, thank you again for sharing them with us. Best wishes.


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Review from O B (Son of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who has Alzheimer's, moved into Brandon Park in April. We could not be more pleased with the standard of care. The staff are all endlessly patient and kind and it gives me great peace of mind to know my mother is safe, well-fed and well cared for.

Reply from Eve Fynn, Marketing and Communications Lead at Brandon Park

Thank you for taking the time to submit a review. We are delighted to hear how pleased you are with the standard of care your mother receives at Brandon Park. Your feedback means a great deal to us and we will be sure to share your comments with the team. Kind regards.


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Review from G A (Niece of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

If I could use one word to describe Brandon Park, it would be incredible!
My two aunts have blossomed since being there. The care given is second to none and I can be happy with the knowledge that they are safe, content and very well looked after.

Reply from Ruth French, Director at Brandon Park

What a fantastic review to read! We are delighted that Brandon Park is surpassing expectations. It is really important for us that our residents are able to enjoy purposeful lives and we are so pleased that your aunts have blossomed in the care provided at Brandon!


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Review from C L (Friend of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Receiving sad news, my friend had a very short time to live. She was fast-tracked into Brandon Park nursing care on 19th February. This was the first day of the vast improvement, the staff have given her excellent care tailored to her needs. She is encouraged into activities, which has proved therapeutic.
Staff are dedicated, they give her time, she is encouraged to mix, she draws, sings, reads and now holds a conversation. The excellent care has grew of paramount importance in reflecting the very vast improvement in her. She now greets you with a smile. She had lost every movement, refused to eat and just lay in bed. Brandon Park has given her a new lease of life. Her much-improved health has reflected so much joy and gratitude. From me to each and every member involved in her care, thank you so much.

Reply from Jan Heti, Home Manager at Brandon Park

I am so glad to hear how your friend has improved since moving to Brandon Park, the feedback you have provided has been passed to the team which means so much to them. Thank you.


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Review from J G (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mum has been a resident at Brandon Park since 2012.
The home has seen many changes over the years and each change improves beyond expectations. It is a ‘home from home’ for the residents. It also looks after the relatives and friends by making everyone welcome. The reception is bright, welcoming
and comfy. The music room, lounge and dining areas are designed for comfort for all.
The rooms are nicely decorated and residents can have personal possessions like furniture, TV, and pictures to make it feel like their own space. The rooms, public areas and gardens are kept immaculate.
The food is chosen with care for choice and if there is nothing on the menu the resident fancies, there is the opportunity for something else of choice.
The staff are amazing and manage to juggle many things and all with a smile and treat residents respectfully.
I would definitely recommend Brandon Park as a safe, caring and friendly nursing home to my friends.

Reply from Ruth French, Director at Brandon Park

It has been a pleasure to care for your mum and for you, as a family in the 10 years, we have been at Brandon Park. Thank you so much for being such a great support for us!


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Review from Helen A (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first visit to the care home, I have always been confident that my dad would be taken care of to the highest standard. This has been the case, and I have also found that he has been treated with nothing but kindness and respect. I always look forward to visiting him, knowing that he will be
happy and content.

Reply from Eve Fynn, Marketing and Communications Lead at Brandon Park

Many thanks for taking the time to submit a review. Your comments mean a great deal to us, and we will be sure to share them with the team. Warm regards.


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Review from N T (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bingo night - what a great night for family to join in with. Well-organised, well-run and great fun! (Even though we didn't win.) More events like this please!

Reply from Jan Heti, Home Manager at Brandon Park

Thank you for taking the time to complete a review, it means a lot to the team. We are indeed planning more Bingo evenings and other events and hope to see you again.


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Current Review Score: 9.7 (9.669)

Overview of Review Score

The Review Score of 9.7 (9.669) out of 10 for Brandon Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.669 for Brandon Park is calculated as follows: ( (201 Excellents x 5) + (51 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 269 Ratings = 4.669

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brandon Park is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2022

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 01 Apr 2025

Newly refurbished single and companion rooms available with en-suite facilities.


Awards / Recognitions (8)

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Meet the Team (1)

Jan

Jan Heti

Job Title: Home Manager

Meet Jan - Home Manager at Brandon Park Nursing Home.


Frequently Asked Questions about Brandon Park

What types of Care is Brandon Park registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brandon Park provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Brandon Park have?

There are 47 Single Rooms and 9 Couples/Companion Rooms.

What are the Facilities & Services at Brandon Park?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brandon Park to the centre of Brandon?

0.7 mile(s) as the crow flies, distance by road may be significantly further.