Brandon Park

Brandon Country Park, Bury Road, Brandon IP27 0SU
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9.7 81 Reviews
Brandon Park is a residential, nursing home that provides premium short and long-term care, offering nursing, palliative, convalescence, respite and memory care.

The home has recently undergone an extensive refurbishment and now boasts a stunning drawing room, a beautifully finished dining room, a specialist activities room, a private study, a quiet lounge, a beauty salon and a grand entrance hall. Each bedroom offers en-suite facilities and is finished to a high standard, although occupants are encouraged to personalise their own bedrooms.

Included in the refurbishment is the wonderful addition of The Maple Memory Centre, a newly developed wing which is adjacent to the main house and specialises in caring for people with memory challenges.

Nutritionally balanced and fully cooked meals are enjoyed by residents every day, with coffee mornings and afternoon teas both popular events and homemade cakes and biscuits always available.

Local entertainers often visit, and a range of engaging activities are organised for mental and physical stimulation. The pursuit of personal hobbies and interests is encouraged.
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Care Provided by Brandon Park

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jan Heti (Home Manager)
  • Admission Criteria
    • All funding pathways considered
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (9)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 2

Funding & Fees Guide for Brandon Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,295 – £1,745
    • Self-Funded Residential Dementia Care £1,295 – £1,745
    • Self-Funded Nursing Care £1,295 – £1,745
    • Self-Funded Nursing Dementia Care £1,295 – £1,745
    • RESPITE Self-Funded Residential Care £1,295 – £1,745
    • RESPITE Self-Funded Residential Dementia Care £1,295 – £1,745
    • RESPITE Self-Funded Nursing Care £1,295 – £1,745
    • RESPITE Self-Funded Nursing Dementia Care £1,295 – £1,745

  • The fees shown are exclusive of funded nursing care contributions
  • (these prices are only a guideline, please contact Brandon Park to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home is open to visitors 24 hours a day


  • Parking

  • Free, onsite parking is available at all times


Brandon Park Reviews (81)

Total of 81, showing 61-80
9.7

Brandon Park has a Review Score of 9.7 (9.669) out of 10, based on 23 reviews in the last 2 years. Over all time Brandon Park has 81 reviews.

Overall Experience

  • 72
  • 8
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Date Published

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Review from Alison B (Daughter of Resident) published on 31 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite simply Brilliant!


My beautiful Mum had Alzheimer's for several years and was at home for most of her illness. However, late 2017 Mum suffered a TIA, her health needs changed drastically and we had no option but to search for a suitable care home. Fortunately, we were lucky enough to be offered

a room for her at Brandon Park.


I can honestly say that at no point during the last few weeks of my Mum's life did I or my Dad ever worry about the care she was receiving. She was always clean and comfortable. It was so comforting to know that we could go and spend quality time with Mum whilst experienced and professional carers looked after her. We often spoke of how we would not have been able to offer her the same care at home even with help from carers during the last stage of her life.


All the carers treated my Mum with the utmost respect and dedicated much of their time to try to encourage her to eat and drink.


The Manager and her team do a magnificent job and they did my Mum proud!


Reply from Ruth French, Director at Brandon Park

What wonderful words - thank you so much for the recognition you have given to the management team and staff, everyone will be thrilled! It was a pleasure to have your mum in our care.


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Review from Michael G (Son of Resident) published on 3 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, very high standard of care - not only physical and medical but in the true sense of the word. Brandon Park staff cared for my mother when she was at her weakest and most distressed. She was treated with understanding, sympathy and respect.

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Review from Davina G (Daughter of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since February 2017 and recently my father has become a resident. The support I myself have had from the managerial staff with getting my dad settled and back with my mum after such a long time apart has been second to none.
With recent events of my mum having to go in
hospital and being discharged too early and having to return on several occasions (causing unnecessary stress) I have had the support again and been kept up to date and informed very well.
From seeing myself the way my mum was greeted back after a stay in hospital recently, it was just so overwhelming and to hear my mum say she was glad to be home.


I cannot thank and praise at Brandon Park enough. They go over and beyond to help in any way possible.


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Review from Myra K (Stepdaughter of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first day Dad was admitted, I had no worries about the way he was cared for. I had 100% trust in the care team. It was my choice he should be admitted, as working in the community sector had given me a previous of this place.


All the staff are lovely, happy, caring people. Sadly I was

not present when Dad passed away, but he didn't pass away on his own. To that person, I am very grateful.

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Review from J S (Respite Resident) assisted by family/friend published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the house to be very efficient. The staff were excellent. The facilities very good and the care excellent. The food was like 'home cooking' and very enjoyable. I was made very welcome.

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Review from Edward G (Brother of Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister had been at Brandon Park for approx 2 1/2 years, we were happy for her to be there as she was treated as a person and given so much tender care, I cannot praise staff enough and at times it must have been very hard for them. Also, the management were always at hand to give advice and help.
Apart from looking after my sister they were always there to help and assist us, we really felt part of a family. We will continue to support Brandon Park as best we can.

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Review from L L (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was there for 2 years and in that time was loved and cared for by the staff! He felt very at home and loved a joke with the staff... If I had any concerns they were dealt with promptly and with love for my dad.... Thank you for looking after him.

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Review from Christine T (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the care home was very good, especially as mum was an amputee having lost her right leg and also suffering from dementia, although I think people there with dementia need a bit more time and attention, especially at meal times, they need to be shown a bit more patience and time. I know it can
be difficult with staff shortages. One carer, in particular, was excellent, she's been there a long while and is a credit to the home.

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Review from S S (Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything overall.

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Review from Samantha Jane B (Relative of Resident) published on 19 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We knew from the moment we walked in she had come home. We knew that from that moment the care she received was second to none, we knew that Brandon Park Nursing Home surpassed all of the other care homes in the Eastern area. Brandon Park Nursing Home, the jewel in Brandon. She loved you for 13 days
and so did we. Thank you.

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Review from J G (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two family members in residence at Brandon Park.
The experience of care that both have received has been second to none.
We all celebrate Christmas and birthdays together with a party at the home and feel extremely welcome.
Having searched for homes in the Cambridgeshire region for another
member of my family, I have found nothing remotely comparable.

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Review from Lynn S (Daughter-in-law of Resident) published on 30 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother in law (96) was transferred by ambulance from Truro in Cornwall. The journey was well managed although the 6-hour travelling was quite a strain on Mum.


When we arrived at Brandon everything was prepared for her, all staff were friendly and attentive without being overpowering or

intrusive.
Mum was welcomed and settled into her lovely bright and airy room. The Manager had enabled us to personalise the room with pictures and other personal items in preparation for her arrival.


We visit daily and on each occasion, staff are very welcoming, they are always helpful and informative.


We were particularly impressed by the assistance and advise that we were given by the Manager prior to Mums move, she was supportive to all involved and exceptionally organised.
Mum is now settled in her new home and each member of staff is friendly and caring.
A big thank you to everyone at Brandon Park.


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Review from Mandy W (Daughter of Resident) published on 24 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum was cared for at Brandon Park for just over a month. I will always be grateful for the way the staff at the home took care of my Mum. I was touched by the way the staff interacted with my Mum, they took the trouble to get to know her as a person even though she had advanced dementia. The carers
were able to make my Mum smile and that was so nice to see. The nursing team at the home seemed a strong team and that gave me confidence that she would be well cared for at the end. In the end, she passed away quickly but I had really good support and dialogue with the nurses during her last hours. Mum had been taken ill suddenly and transferred from hospital to Brandon Park. The manager and deputy manager helped me to adjust to what had happened to Mum and they supported me as her condition changed. Because I was confident that Mum was receiving good care and treatment I was able to spend quality time with my Mum in her last weeks. Brandon Park enabled me to do this.

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Review from Michele W (Daughter of Resident) published on 21 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I viewed this care home for my mum. She was being discharged from hospital needing palliative care due to bone and lung cancer. From the moment I walked through the doors, the atmosphere was very warm and welcoming and knew she would be happy. Mum moved there on 6/10/16, until 17/11/16 when she sadly
passed away. It was a tough first week, with mum previously having her own independence, she had to adjust. All staff were very patient and caring at all times. There is a good relationship between the home and local doctors surgery. The carers are always checking to see if you need anything. The home has plenty of activities during the day going on. Food was very nice and they would cook anything the resident may want, if not on the day's menu. Management and nurses were lovely, so caring, and always there to talk too. The only issue we found, was mobile phone signal was awful. The home would benefit from a hotel like situation, landlines in all rooms,with a charge for outgoing calls.

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Review from Bob (Son of Resident) published on 17 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Brandon Park late May on recommendation from hospital for palliative care. We found the home to have a really good, warm, friendly and homely atmosphere. We had only positive feelings about the home, comforted in knowing that mum was in the best place and would be so well cared for and
that she would be treated with dignity.
Mum's last 3 weeks were made very comfortable by the fabulous team at Brandon Park from the management and all their brilliant team.
Thank you to everyone there for all your care and help and understanding to our family.
We would definitely recommend this home.

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Review from Fay K (Niece of Resident) published on 14 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brandon Park is a lovely care home in a wonderful setting, the rooms are lovely and the facilities are great. There is a good level of activities for the residents, even those who are bed bound.


The registered Nurses and carers do a great job. They were always cheerful and helpful, they used to make

my Aunt smile, which is something she hadn’t done for a while. They surely made her last few weeks of life happier.


The food is of a good quality and freshly made on site. There is a lot of choice, the staff are always trying to find something to tempt her even if it's not on the menu.


My Aunts condition deteriorated gradually, then a sudden deterioration on a Saturday morning, this was handled well with drugs to settle her, the GP was contacted to start a syringe pump to keep her comfortable and this was also achieved.


I have a lot of praise for the home and would recommend it without reservation.


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Review from Fiona (Daughter of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited several homes before my father chose Brandon Park. He felt at home right away and the warm welcome from the general manager and staff was second to none, my father, not a naturally sociable man, settled in immediately. He has a lovely en-suite room and the staffs care and concern for their
residents is clear to see. All receive the best possible care with the utmost respect and courtesy. We would unreservedly recommend Brandon Park to anyone looking for an excellent caring home for a loved one. My fathers doesn't wish to live anywhere else.

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Review from Katherine B (Daughter of Resident) published on 9 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all very pleasant and helpful. Nothing is too much too much trouble for them. Bring vegetarian limits my choice of food but the chef has made recent changes to the menus which has given me and other vegetarians more variety. The standard of cleanliness is excellent.

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Review from C M (Wife of Resident) published on 8 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. Staff are excellent nothing is too much trouble. Residents care is as it should be 100%. It's clean and my husband is always clean and tidy which is what he is used to, he is being kept as he likes to be and to me, that is perfect!. I cannot fault anything. Everything is as it
should be. I am always asked if anything is needed for him. I have nothing but praise for the care home. I would recommend it to anyone.

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Review from Carole F (Niece of Resident) published on 16 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was suffering from cancer and had remained in her own home, with support until 3 weeks before she died. Due to a fall she was taken into hospital where her condition was naturally and rapidly deteriorating. She strongly refused all treatment and medical intervention in hospital and it was both
her wish and mine that she spend the last few days of her life at Brandon Park Nursing home. I approached Brandon Park with the hope that they would take her albeit I knew for a very short time. Regarding the home Manager, I have to say that on first meeting and also subsequent times, she filled me with confidence. She immediately visited my aunt in hospital to assess whether the care home could meet her needs, she understood both mine and my aunts wishes and helped in every way she could in a speedy transition from hospital to the nursing home. The staff and nurses at the home treat residents with respect, there is a friendly atmosphere and there appears to be varied activities available for those who wish to partake. The rooms are homely, modern and spotlessly clean and the home is in a beautiful country park setting. Obviously our experience at Brandon Park was very short, but it was a positive one in most respects. Thank you for your empathy at a difficult time for us, it was greatly appreciated.

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Current Review Score: 9.7 (9.669)

Overview of Review Score

The Review Score of 9.7 (9.669) out of 10 for Brandon Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.669 for Brandon Park is calculated as follows: ( (201 Excellents x 5) + (51 Goods x 4) + (14 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 269 Ratings = 4.669

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brandon Park is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2022

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 01 Apr 2025

Newly refurbished single and companion rooms available with en-suite facilities.


Awards / Recognitions (8)

LaingBuisson Awards 2020 Winner - Small Residential Care

Recipient: Stow Healthcare Group

Date: Thursday 22 Apr 2021 More details

Top 20 Care Homes East of England 2020

Recipient: Brandon Park

Date: Friday 28 Feb 2020 More details

Management Team of the Year - Caring UK Awards 2017

Recipient: Brandon Park

Date: Friday 08 Dec 2017 More details

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Meet the Team (1)

Jan

Jan Heti

Job Title: Home Manager

Meet Jan - Home Manager at Brandon Park Nursing Home.