Pear Tree Lodge Residential Home

Leiston Road, Knodishall, Saxmundham IP17 1UQ
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9.9 38 Reviews
  • Pear Tree Lodge Residential Home, Saxmundham
Pear Tree Lodge Residential Home is a luxury, family-run care home for the elderly. Those with dementia, a disability or other associated conditions.

The home itself is all ground floor with 41 bedrooms. There are three separate lounges including a quiet lounge, television lounge and interactive area and one large dining room with views into the kitchen, where chefs produce home-made, fresh, nutritional meals using locally sourced ingredients.

The home has two large walled courtyards, where residents can often be found soaking up the summer sun or enjoying their summer lunches.

The surrounding grounds are well kept with a large pond, two Orbs to sit with loved ones and entertainment provided by the home's three Alpacas.

All rooms are furnished to a very high standard, with the majority having its own en-suite or wet room.

As standard, bedrooms come with a wardrobe, profiling bed, bed side table with reading lamp, a wing back chair, chest of drawers and television.

The team encourage families and residents a like to make the room their 'own'. This may include, dad's chair, mum's trinkets and family pictures, for example.

A telephone can be provided at no extra cost and Wi-Fi is available throughout the home.

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Care Provided by Pear Tree Lodge Residential Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen Nussey (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (12)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 1

Funding & Fees Guide for Pear Tree Lodge Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £995 – £1,600
    • Self-Funded Residential Dementia Care £995 – £1,600
    • RESPITE Self-Funded Residential Care £1,100 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,600

  • We do offer shared rooms for married couples (subject to these rooms being available)
    All costs of living are included in the room fee.
    With the exception of:
    1) Hairdressing
    2) Chiropody
    3) Personal newspapers
  • (these prices are only a guideline, please contact Pear Tree Lodge Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home operates an open house policy, where relatives & friends of residents, can visit anytime. Should you wish to speak to someone from senior management, please come between the hours of 09.00-16.30 Monday- Friday.


  • Parking

  • There is a large, private, well lit car park to the rear of the property


Pear Tree Lodge Residential Home Reviews (38)

Total of 38, showing 1-20
9.9

Pear Tree Lodge Residential Home has a Review Score of 9.9 (9.911) out of 10, based on 15 reviews in the last 2 years. Over all time Pear Tree Lodge Residential Home has 38 reviews.

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Date Published

38
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23

Review from R W (Son of Resident) published on 3 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I felt really guilty placing my mum into a care home, but have been very happy with the way she has settled into this environment. This has given me peace of mind because of the caring staff and its good facilities.

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Review from Michelle N (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pear Tree Lodge provided my dad with outstanding support and care in the month he was there. From the day he arrived, he was treated with the utmost care and compassion. Nothing was too much trouble for the staff. The food, cleanliness and entertainment programs were all thoughtfully put together. Sadly
he died whilst at Pear Tree Lodge, but as a family we can't imagine anywhere would have provided as much dignity and compassion to my dad in his final days and hours.

Reply from John Hellendoorn, Owner at Pear Tree Lodge Residential Home

Thank you for your kind words, we will pass on to all of the staff.


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Review from Alec N (Brother of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is well looked after and very happy.
Everybody is so kind and caring.
He feels like he is home!

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Review from P C (Wife of Resident) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pear Tree Lodge has a wide variety of activities to suit all residents.
Very warm and welcoming and extremely clean.
All staff and management are very caring and welcoming.
I love to feel involved in the craft activities and enjoy a lovely meal with my husband.

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Review from A S (Brother of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited the home while looking for a place for my brother, who has dementia. We were impressed by the friendliness of the staff, the comfort of the rooms and how spacious the inside and outside of the home was. My brother settled very quickly as is so well looked after. He has had trips out where
he has thoroughly enjoyed. There is regular communication and updates from staff, and we are always made welcome when visiting and all staff are very approachable and reassuring. It wasn't an easy decision to trust someone else with my brother's care, but from day one, he has been very happy, and it has made a huge difference to all our lives, knowing he has the best care, especially regarding his dementia.

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Review from Jacqui G (Daughter of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent four years at Pear Tree Lodge and I highly recommend this wonderful care home to anyone. Dad transitioned very quickly to residential care and this is very much due to their approachable and experienced manager and her team of very personable and well-trained carers. Pear Tree Lodge is a community
and Dad became part of that; they nurtured his love of music, sporting abilities and woodwork skills, embraced his sense of humour and gave him one-to-one support when he needed it. There is a smile for everyone at Pear Tree Lodge and you feel the warmth as soon as you enter the door. Pear Tree Lodge is exquisitely clean, the laundry always smells so fresh and Dad thoroughly enjoyed the home-cooked meals. With Dad's ever-changing Parkinson's symptoms, the staff's attention to detail was second to none, ensuring he received the best possible care for his condition at all times. Dad ended his days at Pear Tree Lodge, nursed, as always, with kindness, and compassion. Thank you.

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Review from J G (Wife of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always greeted politely. All the staff talk to you and we talk to them. Any concerns are regularly informed and discussed. My husband is well cared for and seems happy and settled. He is always clean and tidy and we can walk around the home freely. The outside spaces are relaxing and attractive. I feel
he is safe and that they know and understand his needs. This means I can relax and not have the same worries and concerns that I had to cope with.

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Review from Margaret G (Widow Widower) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent two and a half years at Pear Tree Lodge and in that time he was exceptionally well cared for. It always felt like we were part of a big loving caring family. Nothing was ever too much trouble and they were always gentle and kind, not just with my husband but with all residents. I volunteer
now and the care is still as good as ever. Excellent place

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Review from Susan M (Daughter of Resident) published on 25 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely clean and bright environment. The staff are all very friendly and attentive. The management team have always got time to speak with you. A very well run care home.

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Review from F H (Husband of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the final eighteen months of my wife’s life during which she endured, with great dignity, the competence-reducing effects of Parkinson’s disease and dementia, the management and staff of Peartree Lodge attended to her every need with truly exemplary, sincere concern. Consequently, when we had to
accept the end of her life in 2023, we were able to reflect on the time spent in Pear Tree in the certain knowledge that she had always received professional, yet personalised attention. We are so very pleased that we entrusted her care to Pear Tree Lodge. And, moreover, we wish to record the kindness shown to the members of our family who were present at Pear Tree Lodge throughout my wife’s final, vital days.

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Review from Martin R (Son of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pear Tree Lodge is a lovely peaceful home for people to spend their latter years. It is well run by the manageress, who is always available to talk to regarding any issues arising, but also just for a general chat. The staff are all very friendly and approachable, and seem to be on first name terms
with all the residents.
The home is always clean and smelling fresh and airy when you visit and all the rooms appear to be well-presented and maintained.
Residents are offered a wide range of activities, including days out to various places.
From my experience of the home, I cannot speak highly enough about the care given to all the residents and would thoroughly recommend Pear Tree lodge to anyone considering it for themselves or a loved one.

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Review from Pauline C (Friend of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend several times since she has been at Pear Tree Lodge. Everyone is so kind and friendly and nothing is too much trouble. My friend has been able to join in some wonderful activities that she would not have been able to do at home.
I was invited to stay for lunch and the food
was very enjoyable and had lots of choices.
It’s very welcoming with a lovely atmosphere and always looks bright and fresh.

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Review from K J (Daughter of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff are friendly, caring and welcoming. I feel they care for my dad really well. They organise great activities, the kitchen caters for his dietary needs and medical care. I feel that the care home is very secure and treats the residents with dignity and respect.

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Review from Sarah M (Daughter of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Pear Tree for over a year now. She is very happy and content and we believe she is being looked after very well by all the staff.

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Review from Beverley R (Friend of Resident) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pear Tree Lodge is a very friendly and extremely well-run care home. My friend is as happy as I have known her for years. The staff are very caring and always cheerful.
I would definitely recommend it to anyone.

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Review from Jayne C (Daughter of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pear Tree Lodge Residential Home is an excellent home. The care they give is exemplary. They are kind, thoughtful and efficient. My mother is currently dying of cancer and I wouldn't want her to be anywhere else. The ethos of the home is excellent and they work as a team for the benefit of the residents.

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Review from Avia S-B (Daughter of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Pear Tree Lodge for two and a half years now, and I have just been to visit for the first time (I live in Australia and couldn't travel due to the pandemic). He is clearly happy, settled, respected and well cared for.

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Review from Hugh B (Son of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed at Pear Tree Lodge for what turned out to be the last five weeks. As far as I can tell, the carer quickly adapted to his situation and took care of him carefully, professional and joyfully, despite his short acquaintance and short time with them.

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Review from M B (Son of Resident) published on 14 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had two bad falls and was unable to remain at home. Pear Tree Lodge was the best we could find by looking at reviews. My mother had two and a half months at Pear Tree Lodge prior to her passing. The staff were wonderful and the management first class. They were attentive to mum and always
followed through with my requests.

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Review from M B (Son of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is in her third well of respite, and I must say that I can only describe all areas of her care and the facilities as excellent.

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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Pear Tree Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Pear Tree Lodge Residential Home is calculated as follows: ( (164 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pear Tree Lodge Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Pear Tree Lodge Residential Home

What types of Care is Pear Tree Lodge Residential Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pear Tree Lodge Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Pear Tree Lodge Residential Home have?

There are 33 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Pear Tree Lodge Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pear Tree Lodge Residential Home to the centre of Saxmundham?

3.4 mile(s) as the crow flies, distance by road may be significantly further.