Pear Tree Lodge Residential Home

Leiston Road, Knodishall, Saxmundham IP17 1UQ
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9.9 38 Reviews
  • Pear Tree Lodge Residential Home, Saxmundham
Pear Tree Lodge Residential Home is a luxury, family-run care home for the elderly. Those with dementia, a disability or other associated conditions.

The home itself is all ground floor with 41 bedrooms. There are three separate lounges including a quiet lounge, television lounge and interactive area and one large dining room with views into the kitchen, where chefs produce home-made, fresh, nutritional meals using locally sourced ingredients.

The home has two large walled courtyards, where residents can often be found soaking up the summer sun or enjoying their summer lunches.

The surrounding grounds are well kept with a large pond, two Orbs to sit with loved ones and entertainment provided by the home's three Alpacas.

All rooms are furnished to a very high standard, with the majority having its own en-suite or wet room.

As standard, bedrooms come with a wardrobe, profiling bed, bed side table with reading lamp, a wing back chair, chest of drawers and television.

The team encourage families and residents a like to make the room their 'own'. This may include, dad's chair, mum's trinkets and family pictures, for example.

A telephone can be provided at no extra cost and Wi-Fi is available throughout the home.

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Care Provided by Pear Tree Lodge Residential Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen Nussey (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (12)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 1

Funding & Fees Guide for Pear Tree Lodge Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £995 – £1,600
    • Self-Funded Residential Dementia Care £995 – £1,600
    • RESPITE Self-Funded Residential Care £1,100 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,600

  • We do offer shared rooms for married couples (subject to these rooms being available)
    All costs of living are included in the room fee.
    With the exception of:
    1) Hairdressing
    2) Chiropody
    3) Personal newspapers
  • (these prices are only a guideline, please contact Pear Tree Lodge Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home operates an open house policy, where relatives & friends of residents, can visit anytime. Should you wish to speak to someone from senior management, please come between the hours of 09.00-16.30 Monday- Friday.


  • Parking

  • There is a large, private, well lit car park to the rear of the property


Pear Tree Lodge Residential Home Reviews (38)

Total of 38, showing 21-38
9.9

Pear Tree Lodge Residential Home has a Review Score of 9.9 (9.911) out of 10, based on 15 reviews in the last 2 years. Over all time Pear Tree Lodge Residential Home has 38 reviews.

Overall Experience

  • 35
  • 3
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Date Published

38
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23

Review from Nicola U (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for 2 and a half years. The staff were fantastic with his care and gave him the dignity that Alzheimer's had taken from him. Their care in his final days was exemplary and I can't thank them enough.

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Review from Catherine C (Daughter of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad first came here on an emergency placing, 18 months later he has made Pear Tree Lodge his home. We are so happy with how welcome he has been made and we as his family have too. Dad is so happy here, he loves the staff and it's so good to see the same faces when we come. The home is always super clean
and fresh, Dad always looks well turned out and enjoys the activities here. He is loved and especially during Covid, safe!

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Review from Sara H (Mother of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter came here just before lockdown so not being able to visit her was terrible. My daughter has Downs Syndrome and now Alzheimer's. This has affected all her activities. She can no longer walk or feed herself. Since being in the home, she has blossomed. They have given her a fantastic padded
wheelchair and support her to take part in all activities. I couldn't be more grateful that she is in such a wonderful safe place.

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Review from Jacquie P (Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy to be here and feel very safe through the covid pandemic. I am always able to choose what I like to do, one of my favourite places is the beauty room. The staff help me shop for clothes on the iPad which I love to do.

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Review from A R (Daughter of Resident) published on 11 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming a resident at Pear Tree Lodge, my dad has received excellent care from all of the staff. After previous negative experiences of other care homes, knowing that his needs are being met has been extremely reassuring for our family. Pear Tree Lodge has worked tirelessly to ensure a Covid-free
home for their residents throughout the pandemic.

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Review from M T (Resident) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience here at Pear Tree Lodge has been exceptional. Staff are there for me when I need them, and they never intrude. I feel the staff and management have taken so many precautions and preventive measures during the pandemic, that as of yet, I have never felt unsafe.

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Review from Jean H (Wife of Resident) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy my husband has been in Pear Tree Lodge all through the pandemic and not another care home. I have always felt safe in my mind that he was being looked after well and the staff doing all they could to keep Covid out, which with hard work and dedication managed to do. I have been able to see
my husband on Facetime along with visiting restrictions (when not in lockdown) right through the year. Carers and staff are always happy to talk. Activity lady is brilliant with the residents. Even in full PPE in the heatwave, carers were still happy. Just looking forward to being once again with my husband and being part of the lovely family at Pear Tree Lodge.

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Review from S M (Friend of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend moved into Pear Tree Lidge about four weeks ago. I have visited her on a number of occasions and have been impressed with all I have seen. The staff are friendly, helpful and welcoming, I see them treat all the residents with respect. I have a long background of care, and you "just know" when
a service has got it right. My friend tells me; she is happy, feels safe and loves the food. Thank you.

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Review from L S (Daughter of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always receive a warm welcome. Mum is always warm, clean and tidy. She is much happier since she moved to Pear Tree Lodge.
The staff are always smiley and communication is excellent.

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Review from J W (Daughter of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This relates to my father's recent palliative care. All the staff at Pear Tree Lodge treated my father with the utmost care, respect and dignity. I was kept informed of his condition when visiting and by phone, nothing was ever too much trouble. The relevant staff explained what was happing at all stages
of his decline, clearly and sympathetically. I cannot praise Pear Tree Lodge highly enough for my father's care throughout his 7-month stay and end of life treatment.

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Review from J L (Daughter of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Pear Tree Lodge. All of the staff are wonderful, nothing is too much trouble for them! I miss my mum terribly, but I can relax knowing that I can visit at any time and I know that she is getting the best care. They are always available for a reassuring chat.

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Review from S N (Friend of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As indicated by my remarks, I feel this home offers it's residents the best of everything.

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Review from Julia A (Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To be a short term resident at Pear Tree Lodge is like going on holiday in a first class hotel. The accommodation is excellent, the staff are so friendly and show genuine interest. Plenty of activities to partake in. Grandchildren and pets are welcomed which makes the ambience like home. On arrival
I overheard a staff member talking to a lady with dementia over lunch, she spoke to her in such a kind voice and I thought "I would want that for my mother" I shall be happy here.

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Review from Brian K (Husband of Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, hospitable, excellent facilities.
Staff very nice, hardworking, activities very good.
Management excellent.

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Review from Richard G (Son of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very kind, caring and professional. I feel my mother is always treated with great dignity and is always looked after well. I feel her wellbeing and safety is always the top priority. Whenever I visit, I am always made to feel very welcome.

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Review from Tony K (Son of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy in the home. She is well looked after by the very attentive staff.
The staff are always welcoming and I feel sure they have all the residents' needs as a priority. Although sad to say goodbye to mum, I know she is well looked after. Thank you all at Pear Tree Lodge Residential
Home.

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Review from Joan P (Sister-in-law of Resident) published on 3 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a lovely place. My sister-in-law has settled in well. She is very happy. Lucky lady.

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Review from Jean B (Daughter of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the staff here so very friendly caring, mum has settled down very well and seems quite content. We have been to several homes and this one is the best as overall care is very secure and also very clean. I would recommend this home to anybody who needs taking care of.

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Current Review Score: 9.9 (9.911)

Overview of Review Score

The Review Score of 9.9 (9.911) out of 10 for Pear Tree Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Pear Tree Lodge Residential Home is calculated as follows: ( (164 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 179 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pear Tree Lodge Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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