Catchpole Court Care Home

Walnut Tree Lane, Sudbury CO10 1BD
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9.7 48 Reviews
  • Catchpole Court Care Home, Sudbury
Catchpole Court Care Home in Sudbury, Suffolk offers nursing, dementia, residential and respite care in a welcoming home.

Situated next to shops, a train station and a lake, the care home has a team of trained, compassionate staff.

Residents have spacious rooms and can enjoy the home’s conservatory, garden and patio.

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Care Provided by Catchpole Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Dawn Waqalevu (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1996

Funding & Fees Guide for Catchpole Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,100
    • Self-Funded Nursing Care from £1,100
    • Self-Funded Nursing Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Nursing Care from £1,100
    • RESPITE Self-Funded Nursing Dementia Care from £1,100

  • * Fees are subject to assessment by home team
  • (these prices are only a guideline, please contact Catchpole Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Catchpole Court Care Home Reviews (48)

Total of 48, showing 1-20
9.7

Catchpole Court Care Home has a Review Score of 9.7 (9.683) out of 10, based on 19 reviews in the last 2 years. Over all time Catchpole Court Care Home has 48 reviews.

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Review from J H (Wife of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very happy in Catchpole Court Care Home. All staff are so good work so hard and room is very clean all the time cleaners are so good all is not to much trouble and staff as before as very excellent. Lady who does all bingo etc and all activities with residents is excellent person.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your kind words, we are over the moon that you and your husband are happy with our care at Catchpole Court.


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Review from Lesley W (Niece of Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Despite the room being well decorated and spacious, for the amount which is being paid it is very disappointing there is no ensuite toilet.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your feedback, we do have a limited number of rooms with an ensuite toilet.


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Review from Caine F (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is conveniently located within the centre of town, very well maintained and with a homely feel to it.
The staff are very caring and get to know the residents well.
It is a very stressful event to place a parent in care and the home supported us closely throughout the process.
My mother is
at home and relaxed in her new environment which is so important.
Great team and experienced staff.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your kind words and we understand what a journey it can be for relativities.


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Review from Cheryl B (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staffing is still a big issue there. My father has had to wait for baths or bed baths on numerous occasions. I visit every weekend, sometimes dad is still waiting for a wash. Sometimes he doesn't get a mid morning cup of tea. More training on diabetic diets etc needed. Activities on Gainsborough are
first class and dad loves getting out of his room and joining in. Staff are friendly and when not overworked they take good care of dad. There have been some cleaning issues but they have been addressed. The regular staff should be rewarded for their dedication to the residents. The activities lady goes above and beyond keeping the residents entertained etc.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your feedback, we pride our care on being person centred, this sometimes does not match the loved ones own expectations. We will always welcome anyone's feedback and as you have stated we will respond and action any issues.


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Review from Harriet S (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful for everyone at Catchpole Court Care Home.
When we found out my dad was end of life, I felt so guilty knowing he would be going into a nursing home, but all of that guilt went.
The level of care has been amazing, and dad is now comfortable.
The home is very clean, the staff are so
friendly, the food is lovely, and most importantly, they have delivered the best possible care for my dad!
The new manager at Catchpole Court has been brilliant! She has really made the nursing home, a home!

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your kind comments. Its a honour to have your loved one in our care.


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Review from Linda C (Sister of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So far I have been very impressed with Catchpole Court Care Home and the staff. Those that I have met, so far, have been very helpful with questions I have had. My brother seems very happy with the food and I love the idea that family get offered a cup of tea or coffee as well.
Items of clothing of
my brothers were missing and the very helpful staff helped me today locate them, my fault as not all of his clothing is labelled as yet, working on it.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your kind words, always a challenge with laundry items in any care home.


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Review from Richard C (Brother of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at a number of Care Homes prior to choosing Catchpole Court Care Home for my brother's ongoing care and found Catchpole would be the best one to meet my brother's needs.
Upon arrival, I was first struck by the cleanliness of the place and warm welcome I received from all the staff, and the
only home I visited to completely show me around the whole site.
Since my brother arrived into care here, he has been very happy with the support and daily care he gets. All the carers/staff are friendly, helpful and clearly go to great lengths to keep the residents happy and contented. We were particularly taken by the efforts made to make my brother feel at home, putting up shelves for his keepsakes and other things.
In my brother's words, the food is excellent from breakfast to bedtime every day!
Several weeks into his stay and we are both very happy and for me especially grateful to see my brother in such good hands.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your kind words, it so warming to know your loved one's happiness and needs are being met.


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Review from M C (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has always been happy being there, as much as he'd always want to be at home, he gets on well with all the staff and has built some good friendships. Thank you so much for looking after him so well.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your kind words and feedback, we glad your loved one is a part of our community.


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Review from Jane G (Daughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have become residents of this very kind, caring care home. The staff are wonderful and have been a great help for both my parents needs. My parents seem to be very happy. Thank you.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your kind review. It's so lovely to be able to have a couple together.


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Review from Shirley B (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we are very pleased how our mother has settled in and the care and attention she receives is excellent. My mother is always telling us how lovely the food is and she has very much enjoyed the trips she has been on, one to a garden centre where they had lunch, and the second trip to a local
town to look round the town and stopped for a coffee.
The security at the care home is excellent and cannot fault the dedication of the nurses, carers and the management who have always got time to answer any questions.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your kind words. I am so pleased that your Mother experienced excellent care.


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Review from Wendi S (Daughter of Resident) published on 20 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was asked to accompany Mum on a trip to Felixstowe in the minibus. The activities, the lady on the Gainsborough Unit organised, everything first class. All four residents had a lovely time, even two went up on the big wheel. They were toileted, fed, watered, and cared for with love and respect. Fantastic
day was had by all - long may it continue!

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for the kind review, we love taking our residents out on trips, making memories and having fun.


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Review from A M (Niece of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We came to see our Uncle and the staff who were settling him were kind and friendly. He was generally happy but a bit confused having moved rooms and was looking forward to his clock and pictures being put on the wall. He'd enjoyed a quiz, doughnuts, and company at lunchtime. Friendly and welcoming.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for the review and so happy Catchpole Court staff made your stay a pleasant experience.


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Review from A T (Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel a lot safer than I did when I first came. The staff have looked after me well for me now to go into more independent living.

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Review from Neil B (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Catchpole since July 2023 and the care and support, dignity have been first-class. Nothing is too much trouble and all the staff who have been looking after my dad have been fantastic and are a credit to your company. I would recommend Catchpole to anyone.

Reply from Dawn Waqalevu, Home Manager at Catchpole Court Care Home

Thank you for your comments which I will share with all the staff. It is a pleasure to care for your dad.


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Review from Sian S (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very tentative and exceptional care given to the residents. Staff also very pleasant with all visitors and informing family of progress of resident. Home warm, clean and happy.

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Review from Jean Paul R (Son of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family would like to thank all of the staff and the manager, who have been excellent and supportive towards my father, his care and treatment regime. The team were quick in liaising with other medical teams to support Dad's health as well as attending to the hospital. The manager is very understanding
and caring. He kept us updated of Dad's health and well-being. We have received a warm welcome from him, he showed us around and is very knowledgeable and interactive with a good sense of humour and has demonstrated a holistic approach towards my father.

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Review from Karen G (Daughter of Resident) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We asked if it was possible to arrange an anniversary celebration (60 years) for our parents, they very much obliged and arranged for exclusive use of the dining room, where we had delicious food laid on, decorations and a delicious cake too. A really enjoyable evening, everybody commented on the home.
A huge thank you to the amazing lady who arranged this for us, not forgetting the wonderful care staff.

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Review from J B (Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I live at Catchpole Court and I am very happy.

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Review from C H (Daughter of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a lovely day!

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Review from Leslie B (Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the last day of 2022 my wife died of cancer in this home. The care after her funeral was top class, even staff attended the funeral, cannot thank them all enough for the care given to me.

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Current Review Score: 9.7 (9.683)

Overview of Review Score

The Review Score of 9.7 (9.683) out of 10 for Catchpole Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Catchpole Court Care Home is calculated as follows: ( (160 Excellents x 5) + (52 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 221 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Catchpole Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (4)

Dawn

Dawn Waqalevu

Job Title: Home Manager

Joined: 2023

I am delighted to have taken over as home manager at Catchpole which has a really dedicated and caring team. I have brought more than 30 years of experience in social care into my current role, having worked in a variety of settings, including the NHS, social services and the voluntary sector, as well as the private sector. This has enabled me to develop knowledge and experience across all areas to a high level. We want to be known for delivering the highest standard of person-centred care, empowering residents and promoting independence to support physical and mental wellbeing.


Sarah

Sarah Tokley

Job Title: Deputy Manager

I have worked at Catchpole Court for 30 years as a registered nurse. At Catchpole Court Nursing Home, I am passionate about looking after others and strive to provide excellent care to ensure that the residents feel safe and well cared for during their time at Catchpole Court.


Catchpole Court is a great place to work and I am proud to be part of a team delivering person-centred care for our residents. We are lucky to be in a wonderful area of Suffolk and outside of work my family and I love holidays in our caravan. I have two wonderful sons and a dog and we all enjoy walking across the fields.


Debbie

Debbie Gawne

Job Title: Home Administrator

I have worked at Catchpole Court for 20 years as a Home Administrator. At Catchpole Court Nursing Home, I am enjoying the family contact that I have been an administrator ensuring that any enquiries are dealt with. Catchpole Court is a great place to work and I am proud to be part of a team delivering care that feels like a family.


In my spare time, I enjoy my boat on the Norfolk Broads which I enjoy with my family and my two dogs. My family live up North and I often spend time in Cumbria.


Ruth

Ruth Head

Job Title: Activities & Lifestyle Coordinator

I have worked at Catchpole Court for 19 years as a senior carer and then I progressed as the Activities Coordinator. At Catchpole Court Nursing Home, I enjoy being with our residents and fulfilling their wishes.


Catchpole Court is a great place to work and I am proud of the events that we put on. The residents' happiness makes my work worthwhile. My family are important to me and I have twin boys who keep me on my toes. We enjoy family time together and walking our dog. I have been a part of the community in Sudbury all my life and enjoy being actively involved with the community.


Frequently Asked Questions about Catchpole Court Care Home

What types of Care is Catchpole Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Catchpole Court Care Home provide?

Palliative Care, Day Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Catchpole Court Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Catchpole Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Catchpole Court Care Home to the centre of Sudbury?

0.4 mile(s) as the crow flies, distance by road may be significantly further.