Catchpole Court Care Home

Walnut Tree Lane, Sudbury CO10 1BD
Submit a Review
9.7 48 Reviews
  • Catchpole Court Care Home, Sudbury
Catchpole Court Care Home in Sudbury, Suffolk offers nursing, dementia, residential and respite care in a welcoming home.

Situated next to shops, a train station and a lake, the care home has a team of trained, compassionate staff.

Residents have spacious rooms and can enjoy the home’s conservatory, garden and patio.

Show Catchpole Court Care Home on the Map

Care Provided by Catchpole Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Dawn Waqalevu (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1996

Funding & Fees Guide for Catchpole Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,100
    • Self-Funded Nursing Care from £1,100
    • Self-Funded Nursing Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Nursing Care from £1,100
    • RESPITE Self-Funded Nursing Dementia Care from £1,100

  • * Fees are subject to assessment by home team
  • (these prices are only a guideline, please contact Catchpole Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Catchpole Court Care Home Reviews (48)

Total of 48, showing 41-48
9.7

Catchpole Court Care Home has a Review Score of 9.7 (9.683) out of 10, based on 19 reviews in the last 2 years. Over all time Catchpole Court Care Home has 48 reviews.

Overall Experience

  • 31
  • 17
  • 0
  • 0
  • 0

Date Published

48
10
12
19
29

Review from Chris M (Wife of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband entered Catchpole Court in February 2016. We were straight away met by the staff, who made him comfortable in his room.
I was taken by the nurse to fill in the paperwork, then shown all around the home and introduced to the carers and made a cup of tea. Next, I met the manager and was made
to feel very welcome.
During the following months, I have been very happy with the care and attention my husband had received. Staff are always on hand to help and advice if needed.
I would certainly recommend Catchpole to any family who needed similar care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona (Daughter-in-law of Resident) published on 26 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We love this home.The staff are so caring and look after the residents so well. Today they had a hog roast day in the garden with live music. My mother in law has only been here a short time and can be really difficult but the staff take it in their stride and are able to deal with her beautifully.
She had a great time today and was even up dancing and singing along. I can't remember when I last saw her so happy as she had been in the hospital for months and a different care home who didn't have a clue how to deal with dementia patients unless they were doped up and sleeping. Catchpole Court is the perfect place for our loved ones to be looked after with care and compassion.
Thank you to the manager and her caring staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Wife of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Catchpole Court is an excellent place. For care of loved ones you cannot fault staff management, cleaners, rooms, for the people are really looked after with care that really exceeds all expectations.

Reply from Marie Smale, Home Manager at Catchpole Court Care Home

Another positive review, this is from the wife of one of our residents whom was with us for the last weeks of his life. The family were a joy to have in the home and were very much part of the Catchpole Court Family.
Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dorothy R (Resident) assisted by family/friend published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a clean and comfortable home and all staff are polite.

Reply from Marie Smale, Home Manager at Catchpole Court Care Home

It is always nice to receive a positive review. It is especially nice when it is from one of our Residents who lives at Catchpole Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley F (Friend of Resident) published on 28 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

For any family who has to put a member of their loved ones into a home, it becomes very difficult. However, I would definitely recommend Catchpole Court. I regularly visit Catchpole and have found the staff very kind and caring towards all residents, (especially with Dementia and Alzheimers). The activity
leader offers much-valued support to both residents and their families and this is clear to see this benefits all.

Reply from Marie Smale, Home Manager at Catchpole Court Care Home

Thank you so much for your kind words. The staff work very hard to ensure that the Residents receive a high standard of individualised care. Gainsborough Unit have received a specialist Dementia Award which is well deserved.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C A T (Wife of Resident) published on 27 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very clean and tidy home, well maintained, all the staff are very good to the residents. The carers are very good and hard working, nothing is too much trouble, rooms are clean and tidy. I would recommend it to a lot of people, the management and the nursing staff are brilliant also. The caretakers
are very good with maintaining everything, they do the painting, gardening and all the other things to make the home look better. They should have a pay rise!

Reply from Marie Smale, Home Manager at Catchpole Court Care Home

Thank you for completing a review for Catchpole Court. I am delighted to hear all the kind words you have to say about the care at our home. I will ensure the praise is passed onto to all the team at Catchpole. Thank you again for taking the time to complete this review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vera C (Wife of Resident) published on 25 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the care most of the time. My husband doesn't like noise so I would like him to sit mainly in a quiet area. I would like him to wear his glasses whilst I'm here visiting him. No problems regarding hygiene in the home. Eyes need more attention.

Reply from Marie Smale, Home Manager at Catchpole Court Care Home

Thank you for taking the time to complete a review for Catchpole Court. We value all feedback and welcome any suggestions or ideas in ways we can improve the service we provide. I would be particularly interested to talk in more detail with you the ways we can help both you and your Husband. I will be in touch to discuss further and thank you again for completing the review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John (Husband of Resident) published on 13 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In extreme and very testing circumstances Catchpole performs extremely well. Dealing with dementia creates many physical and emotional problems. There is no perfect solution, the range of demands on all staff and on the facilities provided are wide ranging, The delivery of these services demands a great
deal of patience, experience (that comes with time) and compassion. In addition there are 'technical' aspects handling, hygiene, health and safety. The staff here embrace all these with a positive attitude. There are failures but these are all outweighed by the positives. I am truly grateful and satisfied with the service provided.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.683)

Overview of Review Score

The Review Score of 9.7 (9.683) out of 10 for Catchpole Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.683 for Catchpole Court Care Home is calculated as follows: ( (160 Excellents x 5) + (52 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 221 Ratings = 4.683

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Catchpole Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Dawn

Dawn Waqalevu

Job Title: Home Manager

Joined: 2023

I am delighted to have taken over as home manager at Catchpole which has a really dedicated and caring team. I have brought more than 30 years of experience in social care into my current role, having worked in a variety of settings, including the NHS, social services and the voluntary sector, as well as the private sector. This has enabled me to develop knowledge and experience across all areas to a high level. We want to be known for delivering the highest standard of person-centred care, empowering residents and promoting independence to support physical and mental wellbeing.


Sarah

Sarah Tokley

Job Title: Deputy Manager

I have worked at Catchpole Court for 30 years as a registered nurse. At Catchpole Court Nursing Home, I am passionate about looking after others and strive to provide excellent care to ensure that the residents feel safe and well cared for during their time at Catchpole Court.


Catchpole Court is a great place to work and I am proud to be part of a team delivering person-centred care for our residents. We are lucky to be in a wonderful area of Suffolk and outside of work my family and I love holidays in our caravan. I have two wonderful sons and a dog and we all enjoy walking across the fields.


Debbie

Debbie Gawne

Job Title: Home Administrator

I have worked at Catchpole Court for 20 years as a Home Administrator. At Catchpole Court Nursing Home, I am enjoying the family contact that I have been an administrator ensuring that any enquiries are dealt with. Catchpole Court is a great place to work and I am proud to be part of a team delivering care that feels like a family.


In my spare time, I enjoy my boat on the Norfolk Broads which I enjoy with my family and my two dogs. My family live up North and I often spend time in Cumbria.


Ruth

Ruth Head

Job Title: Activities & Lifestyle Coordinator

I have worked at Catchpole Court for 19 years as a senior carer and then I progressed as the Activities Coordinator. At Catchpole Court Nursing Home, I enjoy being with our residents and fulfilling their wishes.


Catchpole Court is a great place to work and I am proud of the events that we put on. The residents' happiness makes my work worthwhile. My family are important to me and I have twin boys who keep me on my toes. We enjoy family time together and walking our dog. I have been a part of the community in Sudbury all my life and enjoy being actively involved with the community.