Book a long or short stay and not only will you enjoy the fantastic opportunity to safe the money, you’ll experience the truly unique blend of elegant comfort and nursing excellence that has become the hallmark of Chilton Croft.
With bright en-suite rooms, communal spaces and wonderful landscaped gardens, superb cuisine prepared daily, opportunities to continue hobbies and pastimes, and nursing care available 24 hours a day, you’ll find our home offers the perfect environment for a restful, relaxing break.
Chilton Croft Nursing Home has a Review Score of 9.7 (9.678) out of 10, based on 22 reviews in the last 2 years. Over all time Chilton Croft Nursing Home has 52 reviews.
Review from H F (Niece of Resident) published on 23 March 2018
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Review from B S (Son of Resident) published on 6 March 2018
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Reply from Muneeb Diwan, Manager at Chilton Croft Nursing Home
Dear Brian,
Thank you so much for your comments. This is very uplifting for all our staff. We strive to keep our standards high and provide good quality care to our residents.
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Review from Sheena B (Daughter-in-law of Resident) published on 18 July 2017
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Review from Jill G (Daughter of Resident) published on 24 March 2017
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Review from S B (Son of Resident) published on 24 March 2017
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Review from Simon C (Son of Resident) published on 23 February 2017
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Review from Sally F (Daughter-in-law of Resident) published on 30 January 2017
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Review from Christine S (Daughter of Resident) published on 16 August 2016
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Review from Joan W (Friend of Resident) published on 2 June 2016
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Review from Chris A (Son of Resident) published on 2 June 2016
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Review from David B (Husband of Resident) published on 2 June 2016
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Review from Burke D (Partner of Resident) published on 21 October 2015
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The Review Score of 9.7 (9.678) out of 10 for Chilton Croft Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.678 for Chilton Croft Nursing Home is calculated as follows: ( (193 Excellents x 5) + (50 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 258 Ratings = 4.678
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Chilton Croft Nursing Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Mar 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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