Eastcotts Nursing Home

Calford Green, Kedington, Haverhill CB9 7UN
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9.1 27 Reviews
  • Eastcotts Nursing Home, Haverhill
Eastcotts Nursing Home is well staffed with professionals who are all knowledgeable in looking after elderly clients. All staff are well equipped with knowledge to enhance client's lives and make their journey as pleasurable and comfortable as possible.

Eastcotts is in a very quiet location with its large gardens and is easily accessible from Cambridge and Bury St. Edmunds.


This pleasant residence, with numerous homely comforts and a friendly team, can assist with short and long-term needs, with all care personalised to each client's circumstances.

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Care Provided by Eastcotts Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 59 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Marie Smale (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Funding & Fees Guide for Eastcotts Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,070 – £1,400
    • Self-Funded Nursing Dementia Care £1,070 – £1,400
    • RESPITE Self-Funded Nursing Care £1,070 – £1,400
    • RESPITE Self-Funded Nursing Dementia Care £1,070 – £1,400

  • Fee's are dependent on the level of needs required of the individual Resident.
    Toiletries, Chiropody and Hairdressing are not included.
  • (these prices are only a guideline, please contact Eastcotts Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home operate a 'open visiting' system so there are no restrictions on visiting times. Mealtimes are: breakfast from 07.00, Lunch 12.00-13.00 and tea from 16.00. However there is always various snacks available for the Residents to have as/when they wish.


  • Parking

  • Parking is available at the Main entrance with an 'overflow' car park further down the drive.


Eastcotts Nursing Home Reviews (27)

Total of 27, showing 21-27
9.1

Eastcotts Nursing Home has a Review Score of 9.1 (9.061) out of 10, based on 10 reviews in the last 2 years. Over all time Eastcotts Nursing Home has 27 reviews.

Overall Experience

  • 17
  • 6
  • 3
  • 1
  • 0

Date Published

27
2
3
10
17

Review from S B (Daughter of Resident) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Eastcotts is a lovely care home providing excellent care for my mum who suffered a bad stroke and has severe anxiety meaning she needs 24-hour care.
The carers and nurses are professional and caring towards the patients and relatives and treat everyone with respect and dignity whilst treating people
as family and friends. Nothing is too much trouble for them and I would recommend to anyone.

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Review from P H (Son of Resident) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Love coming here, My mother is getting the care she needs. Staff are very good and friendly.

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Review from Stephen & Ruth E (Son of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We'd like to say how wonderful angel and all the staff were at Eastcotts Nursing Home during our dad/father-in-laws stay it was really amazing, helpful caring people couldn't do enough for my dad I can't thank them enough for all the care and support they gave and for making us feel so at ease and welcome.
My dad himself feels the same. So we say well done Eastcotts what a brilliant place and staff thank you so very much.

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Review from Chairhana P (Friend of Resident) published on 3 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

In general, the staff are very kind and nice. Helpful if we need anything for the ones we are visiting. Happy to get us a drink if needed.

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Review from Sandra V (Niece of Resident) published on 13 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was residing in Eastcotts and died in January 2018. This home is superb.
I work as a Psychologist in Australia and have been into a number of homes in Bundaberg, Queensland. None of these homes come anywhere near the standard of Eastcotts. Unlike the majority of homes I have been into within
Australia, in Eastcotts, residents are treated with respect and dignity.
Both the residents and visitors are looked after fantastically. The food appears good, the staff are warm and friendly while remaining professional. The residents at Eastcotts are stimulated, with lots of interaction with staff and different activities to keep them entertained. In Australia and New Zealand, the residents are often just left to sit. Management and staff were extremely helpful to us when we visited in August and September 2017 and very supportive to my 80 year old mother, when she returned in late January to sort out her brothers funeral. I would recommend Eastcotts to anyone.

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Review from Glynis P (Resident) assisted by family/friend published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very contented here and I'm being well looked after.

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Review from Bill (Friend of Resident) published on 5 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting this nursing home for over two years, during which time have found a consistent level of care based on a loving family, a philosophy promoted by the manager.
This involves everybody including staff, patients and visitors. As a carer for seven years, I became aware of a strong spirit
of happiness and peace from the first visit. My visits are to read poetry and generally became involved with all aspects of care. My little dog is always welcomed.

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Current Review Score: 9.1 (9.061)

Overview of Review Score

The Review Score of 9.1 (9.061) out of 10 for Eastcotts Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.398 for Eastcotts Nursing Home is calculated as follows: ( (72 Excellents x 5) + (22 Goods x 4) + (12 Satisfactorys x 3) + (6 Poors x 2) + (1 Very Poors x 1) ) ÷ 113 Ratings = 4.398

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.663 Points relating to the number of positive Reviews for Eastcotts Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 9 Positive Reviews ÷ 11.8 = 0.763

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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