Grove Court

Beech Way, Woodbridge IP12 4BW
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9.9 82 Reviews
  • Grove Court, Woodbridge
Grove Court is a vibrant care home in the heart of Woodbridge, offering residential, nursing and palliative care as well as respite and short stay options, in a setting that feels like family. With 60 beautifully furnished rooms, the home radiates warmth, love, and community. Social interaction thrives here, with an array of activities that bring residents together, from lively coffee mornings and gardening clubs to creative art sessions and intergenerational programmes. Every day is filled with opportunities for connection, joy, and laughter. Grove Court’s staff are passionate about fostering a loving atmosphere, ensuring every resident feels cherished. Dining is a delight, with an emphasis on fresh, seasonal ingredients served in a sociable setting that enhances the home’s welcoming vibe. Grove Court truly embodies the spirit of a caring and connected community.

Everyone is welcome at Grove Court, please do get in touch or visit to meet the team.

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Care Provided by Grove Court

  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kelly Lockwood (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (61)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Grove Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,750
    • Self-Funded Nursing Care from £2,250
    • RESPITE Self-Funded Residential Care from £1,850
    • RESPITE Self-Funded Nursing Care from £2,350

  • We will apply for NHS-funded Nursing Care (FNC) for all residents receiving nursing care and if awarded this will be deducted from your fees.
  • (these prices are only a guideline, please contact Grove Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Grove Court Reviews (82)

Total of 82, showing 1-20
9.9

Grove Court has a Review Score of 9.9 (9.855) out of 10, based on 43 reviews in the last 2 years. Over all time Grove Court has 82 reviews.

Overall Experience

  • 78
  • 3
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Date Published

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Review from P S (Respite Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault any aspect of my recent 2-week stay at Grove Court. All the staff were extremely kind, and caring, excellent food and every is beautifully clean. Overall - excellent.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this review. I will share the kind words with my amazing team. It was a pleasure to care for you when you needed support.


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Review from David G (Resident) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been a resident at Grove Court for only six weeks but already I feel it's home. This is partly because I've been able to embellish my room with some furniture, books, and pictures from my old home. And partly because I can choose great three-course meals from a daily changing menu. But it's mainly
because of the comprehensive care provided by the dedicated staff. All of them - carers, nurses, admin, chefs, hostesses, handymen, gardeners - work together as a team to provide the best possible service to the residents. More than that, they engage with residents in a friendly manner that makes us all feel part of the same flourishing community. That's a great achievement by imaginative and devoted managers.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this beautiful and detailed review. I am delighted to see that the vision I have for the home is shining through. I'm delighted you have chosen to live here with us and become part of our unique family.


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Review from Sorrell G (Daughter of Resident) published on 17 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grove Court has proved to be a wonderful home for my father. It's really hard to move from your own place with all your things around you, to a place full of strangers and unfamiliar systems. Everyone, and I mean everyone, at Grove Court has been welcoming, kind, attentive to my dad's needs, warm and
very human! The care is exemplary and the atmosphere is lovely. We are lucky to have found them and this is the quality of care that every one of us should have when we need it.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for taking the time to leave this review. I will share your kind words with all of the team. We pride ourselves on being welcoming, warm and offering outstanding care, so it's great to hear that's exactly what your father is experiencing.


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Review from Terry B (Husband of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must say how impressed I continue to be with the standards of personal and medical care my wife receives at Grove Court. I would also like to thank the general manager and all the support staff for the assistance they have given to both of us. This month the kitchen staff deserve a special mention
for having provided pureed food for my wife, they have shown a genuine interest in helping to find the type of meals that she enjoys. Although at present she remains reliant on a fifteen-hour liquid feed each day, this is the first step in the long task of getting her back to eating solid food again.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this lovely review. I will ensure your kind words are shared with the team. I am delighted that you chose to be part of our Grove Court family. The progress we have made together fills me with so much joy and pride for my team.


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Review from G D (Daughter-in-law of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law arrived at Grove Court 3 years ago - initially for a period of respite care. Following the death of her husband and COVID, she had not been coping at home and we could see that she was not looking after herself, was lonely and becoming increasingly isolated. Under the gentle care of
the staff at Grove Court, she blossomed - and after 3 months declared that she would like to make Grove Court her permanent home. There is a certain magic at work there. The outstanding General Manager has managed to create a very special place in Grove Court. It feels like home - warm, cosy and welcoming, the food is excellent and the range of activities available is amazing but it is the staff who make it the home that it is. Everyone from the cleaners and gardeners to the carers and senior nursing staff works seamlessly as a team to provide a truly personal and unique service to their residents. Nothing is too much trouble. I cannot recommend it more highly.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for this glowing review. The team and I were very touched by your warm words. It is lovely to know that you feel the warmth and love in Grove Court.


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Review from Graeme K (Husband of Resident) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Grove Court for two years following a debilitating stroke. The standard of care and personal connection between the staff and my wife is exceptional. Activities are imaginative and varied. The food is excellent. Communication is smooth, suggestions and requests invariably
and efficiently met. Visiting every week as I and my wife's friends do is something to look forward to at Grove Court. Importantly as my wife's principal carer, I also feel supported.

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Review from Cheryl P (Wife of Resident) published on 24 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to all the staff at Grove Court for a wonderful Christmas lunch on Wednesday, December 4th. It was the first time my husband left his room in five years to join the festivities. The staff were so kind, putting us on a smaller table at the side of the room so he did not feel crowded. The food
was delicious!
Best wishes to everyone who made this such a special occasion.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for this beautiful review. It really was a magical moment.


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Review from Keith G (Son of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Grove Court just as lockdown was starting in March 2020, living with Parkinson's disease and struggling with mobility and regular falls. Despite the obvious issues around lockdown she thrived from day one, feeling at home and cared for in every way; from great food, great company, great
activities (post lockdown) and especially great warmth from an incredible staff of dedicated, compassionate and caring people.
As soon as lockdowns lifted Mum was also able to enjoy the social side of life at Grove Court, meals together with friends, activities, the wonderful gardens and grounds and trips out and about. Mum's Parkinson's meant she was unable to continue safely at home but Grove Court was never a compromise, just an amazing way to enjoy her last few years until she passed peacefully, at Grove Court, in September 2024. We will be forever grateful to the team for creating such a wonderful environment to enjoy life to the maximum.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this beautiful review. I will share this with the team, so they can really appreciate just what a difference they all make to our residents' lives.


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Review from W G (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was a resident from March 2020 until this September when she sadly passed away.
The biggest compliment to Grove Court was that Mum called it her home. She absolutely loved her time at Grove Court on so many levels. The staff were like friends to Mum, but also there to look after her in the
more challenging times. There is such a fantastic range of activities at Grove Court to keep all the resident's minds and bodies fully engaged, including trips out and about. As for the food, hats off to the catering team who go over and above with their wonderful menus. The setting itself is just wonderful, what a location! Situated in Woodbridge and surrounded by beautiful grounds and river views, it's truly idyllic!
And finally, the care given to Mum in her last few days was so amazing, such love and compassion were shown, and with a mixture of her favourite music playing in the background, bless her!
Thank you Grove Court, we couldn't have chosen a better home.

Reply from Kelly Lockwood, General manager at Grove Court

Thank you very much for taking the time to leave this review. It was an honour to care for your mother and she is greatly missed by all the staff and residents.


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Review from P H (Son of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident now for a few months and I can honestly say that it is one of the best decisions that, we as a family, have made in securing a place for her at Grove Court. The care provided has been absolutely first class and the staff, with the general manager leading, have been very
professional, caring, friendly, and are always willing to please - in fact they go that extra mile to do so.
I would have absolutely no hesitation in recommending Grove Court in looking after your loved ones - no matter what their care needs are.
A very sincere thank you to all at Grove Court for making what could be a stressful situation - not one.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for this glowing review. It really reflects Grove Court and my vision for our residents being cared for by well-trained and genuinely caring staff.


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Review from Ian R (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grove Court has been the residence of our mother for almost two years now. The team were excellent in helping my mother during the transition from a spell in hospital to becoming a resident of the home and we have not looked back since. The care team are sensitive to people's needs and provides a tailored
level of care as required on a daily basis. They are always upbeat and encouraging and also embrace the families of residents and their needs too.
The home itself is always welcoming upon arrival and has a nice, safe feel as soon as you enter reception where fresh, colourful flowers are often on display. The large grounds around the home provide some lovely outdoor space for residents and families to enjoy, including a summer house which is well-equipped.
The management team are always very welcoming, and understanding and often engages with residents and families which is great as we are made to feel part of the bigger family of Grove Court.
Overall, would highly recommend.

Reply from Kelly Lockwood, General Manager at Grove Court

Many thanks for your kind review. We pride ourselves on our family feel and it is great to have that recognised. It is a privilege to care for your mother.


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Review from Lettie M (Daughter of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend The Grove enough for my mother who was deteriorating at home for reasons that are still not clear. She came into The Grove weighing about six stone and was extremely weak, sleeping the entire time and hardly talking. She was unable to eat and I thought she would never get better.
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left 5 weeks later at least a stone heavier, more engaged more lively and her whole body that was failing at home was much improved by a regime of delicious food, care and attention that was top tier. The staff were excellent. My mother is not the easiest resident and she was considered rather a naughty one (and perhaps she was one of the youngest) but from both sides I hear there was affection and I know she will miss that aspect enormously.
I would also like to mention the beautiful gardens and the location. Taking my mother up to the pub in her wheelchair past the beautiful houses was a highlight. Thank you to everyone who looked after my mother so well.

Reply from Kelly Lockwood, Manager at Grove Court

Thank you for this beautiful review. I'm so glad that your mother went home fit and well and this enabled her to live home independently for longer. You are always welcome to visit us if you are passing.


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Review from Tina H (Daughter of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grove Court is akin to a 5-star hotel, beautiful surroundings and manicured grounds. Mum's fall resulting in a fractured shoulder, required respite care. The manager at GC with great efficiency, coordinated everything; arranging a hospital assessment to securing a room. Within a day, Mum was settled
at GC, seamlessly transported there.
Adjusting to a new environment can be daunting yet the warm and attentive staff made the transition easy. They radiated care and kindness. The facilities are impressive, indoor and outdoor spaces, dining rooms, a bar and piano. Visitors welcome anytime, also children and dogs, and complimentary refreshments. Mum enjoyed various personal care services including hairdressing and nail care. A wide range of activities is offered. The meals provided were tasty and nutritious. Mum's time at GC was enriching. Tears at departure spoke volumes of her stay. GC goes beyond expectations, providing exceptional care and fostering a supportive community for its residents.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this lovely review. Your words have summed up life at Grove Court. I am immensely proud of the whole team here and I will ensure your kind words are shared with the team. Thank you once again.


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Review from Tim M (Son of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grove Court provide short term respite care for my mother as she recovered from a hospital visit. They could not have been more friendly or helpful and Mum has now moved back to her home.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for taking the time to leave this review. It was a pleasure to assist your mother on your journey back to full health. Your feedback will be shared with the whole team.


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Review from F R (Daughter of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At short notice my mother went to Grove Court for respite care while we went away. She was reluctant to go! Much to her surprise she had a lovely time. She was so well looked after by the friendly staff, carers and nurses. She was given so much encouragement from the moment we got there. She joined
in most activities and loved the meals. I am sure her next booking will be easier to get her there.

Reply from Kelly Lockwood, General Manger at Grove Court

Thank you so much for taking the time to write this review. It was so heartwarming to see your mother flourish here and embrace the experience.


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Review from L T (Daughter of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old mother stayed in a respite room at Grove Court for 5 weeks to recover from a hospital stay before being able to return to her own home where she lives independently. The management team assisted me greatly by being so accommodating in arranging, and then extending, her stay. The care
staff were friendly, taking time to chat with her and make sure she was always comfortable. The rooms and shared spaces were spotless and laundry done regularly. As she regained her strength she thoroughly enjoyed the tasty food and varied menu. Apart from her lovely sunny bedroom overlooking the river there were a number of comfortable lounges for her to sit in with visitors.
Thank you Grove Court!

Reply from Kelly Lockwood, General Manger at Grove Court

Thank you very much for taking the time to leave this beautiful review. It was a pleasure to care for your mother and assist her back to full health to return home.


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Review from S W (Son of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident at Grove Court in 2019 when she broke her wrist after a fall at home and could no longer manage on her own.
From the beginning, she was very happy. She enjoyed the camaraderie and the activities on offer and joined in at every opportunity. She was always very positive about
her care and was always clean, neat and tidy whatever time of day I visited.
All the carers were very kind and always willing to chat to me about Mum. They were quick to call the appropriate agency if there was any problem with Mum's health and to inform me of their action.
I have been very happy with the care my mother has received during the five years of her residency.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for taking the time to leave this kind review. My staff take such pride in providing outstanding, person-centred care and enriching the lives of our residents. Your mother is very much missed by us all.


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Review from M B (Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been living at Grove Court now for almost a year and while it has been difficult settling into a new and different environment the staff especially admin and management staff are unfailingly helpful and kind, perhaps a bit sharp occasionally when they are hard pressed.
Advice with technology
is always available and the food is always varied. There is a vegetarian and a fish option every day and breakfast is multiple choice and offers a tasty way to start the day.
Activities are excellent; my only comment that I would like some of them to be more demanding and some could benefit from more instruction.
Overall, Grove Court is a relaxing, friendly, environment with plenty of opportunities to make friends and to engage in a range of activities. Lots of lovely outdoor space, a range of walks and a very attractive shopping centre in the town with cakes, coffee shops, cinemas and restaurants.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave us this kind review. We are very glad you came to live at Grove Court and be part of our family.


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Review from R F (Niece of Resident) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided is excellent. Staff are friendly and helpful, to the family as well as to my aunt. She is treated with consideration, courtesy and respect, as well as having her needs met.
Her room is pleasant and kept clean and overlooks a well-kept and interesting garden.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this kind review.


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Review from E M (Daughter of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish all care homes were resourced to the level of Grove Court - our elders should be offered the best and that is what I see here. Great staff attitude, friendly and ready to problem solve. I feel comforted that Mum is being actively cared for and her individuality celebrated rather than experienced
as a problem because of underfunding and understaffing (I know there are lots of great staff in other care homes, but many seem to be underpaid and stretched to their limits). I feel very welcome each time I arrive and because the staff have been so forthcoming I feel I can still be usefully in touch from a distance when I have to step away. Thank you to all the Grove Court staff for the gift of peace of mind.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave this review. You can be reassured that Mum is in very safe hands even from your distance. It was lovely to meet you at long last.


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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Grove Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Grove Court is calculated as follows: ( (442 Excellents x 5) + (51 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 504 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grove Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Kelly

Kelly Lockwood

Job Title: General Manager

Joined: 2022

I have spent the last 10 years working in a care setting developing my knowledge and growing to love this profession, I have a true passion for delivering person-centred care to the highest standard. Well-being and enrichment are my focus here at Grove Court for both staff and residents.


My drive and dedication will enable us to continue delivering the best care for our residents along with maintaining independence, freedom of choice and having a jolly good time. For me, there is nothing more rewarding than a room full of smiling faces and the sound of laughter around our beautiful home. I feel very privileged to be given the opportunity to be the General Manager of Grove Court with an amazing team around me.


Frequently Asked Questions about Grove Court

What types of Care is Grove Court registered for?

Older Person Care, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Grove Court provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Grove Court have?

There are 61 Single Rooms.

What are the Facilities & Services at Grove Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grove Court to the centre of Woodbridge?

0.5 mile(s) as the crow flies, distance by road may be significantly further.