Grove Court

Beech Way, Woodbridge IP12 4BW
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9.9 82 Reviews
  • Grove Court, Woodbridge
Grove Court is a vibrant care home in the heart of Woodbridge, offering residential, nursing and palliative care as well as respite and short stay options, in a setting that feels like family. With 60 beautifully furnished rooms, the home radiates warmth, love, and community. Social interaction thrives here, with an array of activities that bring residents together, from lively coffee mornings and gardening clubs to creative art sessions and intergenerational programmes. Every day is filled with opportunities for connection, joy, and laughter. Grove Court’s staff are passionate about fostering a loving atmosphere, ensuring every resident feels cherished. Dining is a delight, with an emphasis on fresh, seasonal ingredients served in a sociable setting that enhances the home’s welcoming vibe. Grove Court truly embodies the spirit of a caring and connected community.

Everyone is welcome at Grove Court, please do get in touch or visit to meet the team.

Care Provided by Grove Court

  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kelly Lockwood (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (61)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Grove Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,750
    • Self-Funded Nursing Care from £2,250
    • RESPITE Self-Funded Residential Care from £1,850
    • RESPITE Self-Funded Nursing Care from £2,350
  • We will apply for NHS-funded Nursing Care (FNC) for all residents receiving nursing care and if awarded this will be deducted from your fees.


  • (these prices are only a guideline, please contact Grove Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 82, showing 21-40
9.9

Grove Court has a Review Score of 9.9 (9.855) out of 10, based on 43 reviews in the last 2 years. Over all time Grove Court has 82 reviews.

Overall Experience

  • 78
  • 3
  • 1
  • 0
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Date Published

82
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Overall Experience  Overall Experience 5.0 out of 5

I would like to post a review about my aunt who has reached a year anniversary since she came to live at Grove Court.
Prior to coming she had been in hospital and at 100 years of age was very frail and had to be nursed in bed.
The care given is exemplary which I know has led to such a wonderful recovery,
she is smiling every day and the laughter that I thought we had lost is definitely back in bucket loads.
One year on she is up most days, able to feed herself and delights in the nutritious food provided.
The activities provided are wonderful and she loves to be involved.
She has now reached her 101 years, which is amazing after such a worrying time we had prior to her coming to Grove Court.
Thank you to all the staff, you have provided such a lovely haven for my aunt to live in and one that she truly deserves.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for taking the time to leave this delightful review. Your aunt is an inspirational lady!


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Overall Experience  Overall Experience 5.0 out of 5

Lovely atmosphere and cheerful surroundings.
Staff very caring and friendly.
Nursing staff professional.
Excellent dining facilities.
Plenty to keep one occupied.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave us this review. We are delighted you have chosen to come and live with us on a permanent basis.


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Overall Experience  Overall Experience 5.0 out of 5

We have found the care home to be of hotel quality with a community spirit and feel and know the resident to be very well cared for to date.
The staff, whatever their role, are polite and welcoming and make us comfortable whenever we visit.
We like the fact that staff continually strive to maintain
the resident's interests and capabilities.
We have found on a couple of occasions that communication/requests can be slow to be passed on and responded to e.g around hair and chiropody appointments. That said we are delighted to have chosen this home for the resident.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for taking the time to leave this review. I was very glad to be reassured that the appointments had taken place.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Grove Court since July 2001. The staff are very good at their job and also friendly on our visits to see her. All of her meals are liquid as she has difficulty with normal food, and the staff are fully aware she can take over an hour to feed her but the staff are very
helpful and do not try to rush her. The building is very well run and the grounds and gardens are a delight to sit out in the summer. Anne has an excellent room which is also very clean and comfortable, as she spends most of her time in bed as her limbs are very stiff and moving her takes a great effort, but the staff do their best to try and move her limbs with great care.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for taking the time to leave us this lovely review.


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Overall Experience  Overall Experience 5.0 out of 5

I came for respite care in December following a bout of ill health. Grove Court care was wonderful. All the staff were so attentive and so kind. My room was lovely on the ground floor overlooking the garden.
The food was excellent and my choices of meals were lovely.
The nursing care was brilliant
as, unfortunately, I had to return to hospital whilst staying there and their professionalism whilst unwell was superb.
I would like to give my very grateful thanks to everyone who looked after me there.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for your lovely review. I hope your health is now improving and it was a pleasure to assist you with additional care when you needed it.


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Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old mother has lived in Grove Court since September. The team work very hard to ensure she is individually cared for with kindness, respect and dignity. Mum is encouraged to be independent when she is able, and they responsively offer their services when she is unable.
The support and
friendship of the team are extended to me, and other family members. They're there whenever needed with experience and again kindness. Everyone from the receptionist on arrival to speaking with the senior nurse. I feel well supported in any emotional and practical issues that arise. Nothing seems too much trouble for anyone who works in Grove Court.
Inside and outside the building is welcoming to residents and visitors alike. The areas I like best are the little places that look like one’s own home. A couple of easy chairs around a small table with a book or a bag of knitting on the side, maybe a pile of magazines or a puzzle already on the go. Just perfect. Thank you.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you very much indeed for this lovely review. I am very proud of what we offer here at Grove Court, particularly the homely feel, so it is fantastic to hear that you recognise that too.


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Overall Experience  Overall Experience 4.0 out of 5

Mum moved into Grove Court in June 2023 as a nursing care resident. She was immediately made welcome and her needs were identified. As a family, we have great regard for and are extremely grateful to the home and staff who do their utmost to ensure Mum is happy and safe. She is very loved there by everyone
and staff go out of their way to report to me what activities she has attended and how her mood is. She is treated with respect. Staff always report back to us immediately if she falls over, or if she has any medical problems.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for your kind review. It is a pleasure to have your mother with us. We pride ourselves with transparency and inclusion so it is lovely to have this recognised.


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Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old mother is very happy here. Most importantly she says the staff are all lovely and fun. I have also found this to be the case. It is easy for me to contact the staff and have an immediate response whenever I am concerned about anything to do with her health. My mother particularly enjoys
walks in the large garden.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for taking the time to leave this kind review. I am very pleased to hear your mother enjoys living with us at Grove Court.


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Overall Experience  Overall Experience 5.0 out of 5

My stepfather moved to Grove Court following the death of my mother. He was a resident for about 18 months, and had not lived in the UK for over 50 years when he moved in. The staff made him feel so welcome and settled, despite him not being from the area (whereas a lot of the residents are). The team
are friendly and caring, treating all the residents with the utmost respect and dignity. The home itself is comfortable and like a real home-from-home rather than an institution. The grounds are beautiful. My stepfather really enjoyed his time there and they really helped him cope with the loss of my mother. As his health deteriorated, the care was amazing right through until the end, always ensuring he was happy comfortable and looked after. I could not recommend Grove Court more.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for taking the time to leave us this kind review. It was a pleasure to care for your stepfather in his final years.
The whole team here at Grove Court does such an incredible job and it's lovely to receive that recognition.


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Overall Experience  Overall Experience 5.0 out of 5

My dad lived contentedly at Grove Court for the last three years of his life.
It is well managed and has an amazing team at all levels. It was a wonderful home to my dad and a second home to me.
His care was individualised to his needs, maintaining his privacy and dignity at all times. The carers
on his team went above and beyond treating my dad with warmth and respect.
This level of care allowed me to relax and live my life as well. As a retired nurse I think the end of life care my dad received was exceptional. They cared for him, me and our family, nothing was ever to much trouble day or night.
Allowing us to sit back and spend quality time together. The grounds at Grove Court are amazing and well maintained. My dad and I spent many happy hours sitting by the summer house. I enjoyed many meals and the food is of high quality. The events team never stops planning activities taking into account the uniqueness of their residents. Grove Court you are the best.

Reply from Kelly Lockwood, Manager at Grove Court

Thank you very much for your thoughtful review. It was a privilege to care for your father in his final years. As you know the team pride themselves in exceptional end-of-life care and thank you for recognising this.


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Overall Experience  Overall Experience 5.0 out of 5

My mother went to Grove Court for respite care earlier this year and we agreed that she should stay on permanently. We were pleased with that decision. She was very well looked after by the caring and friendly staff. The nursing team kept her safe, flagging her ongoing health issues with her GP to ensure
all her medical care was integrated. The social activities, led by the wonderful ladies, are brilliant - there are craft sessions, art classes, musical performances, social events, films and games. They made a real effort to get Mum involved. The gardens are lovely and well-used for social events, and on a sunny day we loved to take Mum out in her wheelchair to sit in the garden room. Mum enjoyed lunching in the smart dining room, and there is a real effort made to give meal time a sense of occasion. The team led by the manager have shown us support and kindness and we felt relieved that the last few months of Mum's life were spent somewhere she was safe and supported.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for your lovely review. It was a pleasure to care for your mother and she is greatly missed by us all.


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Overall Experience  Overall Experience 3.0 out of 5

Following a hip operation I went to Grove Court for a two-week stay. I found everyone to be very friendly and caring. I liked the layout of the home, as I could find several indoor walks, which were all on the same level, and the grounds were very well kept, especially loved the garden room. Thought
the interior looked a little tired, the rooms rather small. I had expected more medical care e.g. help with exercise and physio but in general, concerns were looked into, and a GP was sought.

Reply from anna boyes, Marketing Director at Grove Court

Thank you for taking the time to submit a review for Grove Court. I am pleased to hear that you had a good stay.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Grove Court. My mum moved there earlier this year and has received nothing but kindness, support and high quality care. She is often greeted with hugs and nothing seems to be too much trouble. Not only is the setting beyond beautiful, with the river in the distance, the
gardens abundant with flowers, trees and seating, but the home itself is awash with flowers, clean, with lovely living rooms and activity room. A special mention to the pastoral and activities team too, who are also brilliant. Creative, inventive, sparky, fun... every day there is at least one activity, be it yoga, choir, book club, art, gardening etc. There are lovely high days and holidays too, which the home organise from Abba Day to Suffolk Day... not when there is a positive celebratory feel around the place. Lunch and dinner are served in a beautiful room with balcony over looking the river and the choices and quality of food is excellent. I am so happy we found this place.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for your truly lovely review. It has reflected what we offer here at Grove Court to a 'T'. It is so very rewarding to be able to enrich residents lives in the way we do and also build such great relationships with family members who frequently visit.


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Overall Experience  Overall Experience 5.0 out of 5

My dad received the best care at Grove Court from the time of his admission for respite care in July to the time he sadly passed away in September. Dad had been living alone for many years until he could no longer manage on his own. He did not want to leave his home but once he was at Grove Court, he
appreciated the care and company Grove Court could provide. The staff were amazing and treated him as part of a big family. Although Dad was not at Grove Court for long, he was treated with care and dignity throughout. I also valued the care that the staff gave to me and my family. They were extremely helpful in explaining everything to me when Dad became terminally ill and they were always there for me. I cannot speak highly enough of Grove Court. Everything was wonderful - the staff, rooms, food, activities, cleanliness, etc. all were top quality. Thank you to Grove Court for looking after my lovely, funny dad so well.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so very much for your kind review. It was an honour to care for your dad in his final months. The staff at Grove Court are an amazing bunch of people whom I feel blessed to manage and we are able to provide the outstanding level of care both clinically and holistically that our residents deserve.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely place great people with experience and good workers. Lots of help from everyone, and support in any situation. I’m glad I can work with the nice place and people, management is very helpful and understanding toward all of us.

Reply from anna boyes, Marketing Director at Grove Court

Thank you for kindly reviewing Grove Court, I am pleased to hear of your experience and the support you received.


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Overall Experience  Overall Experience 5.0 out of 5

Had a most enjoyable 2 weeks and hope to be back soon.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you very much for your 5-star review! It was an absolute pleasure to have you staying with us and we can't wait for the next time!


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Overall Experience  Overall Experience 5.0 out of 5

I was there for 2 weeks after a knee replacement. It's a lovely light and airy building, thoroughly clean and with beautiful grounds. But.... the best part is the staff, every one of them so friendly, helpful and caring. I would thoroughly recommend it.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for your lovely review.
It was a pleasure to offer your post-operative care and we hope to see you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

A stay of three weeks having booked for two but the benefits were so great I thought why not! A lot of online research was done by my family until Grove Court showed up. A personal visit by a daughter and friend confirmed the decision - this was the place for their elderly mother. How right they were.
Respite care at its best. Peace and friendship bordering on affection from top management down through all employees. All in lovely grounds bordering on beautiful countryside. Excellent choices on the menu with food served on to immaculate table linen. I shall certainly be back if unhappily the need arises - and who knows when age reaches out eventually.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for lovely review, it was an absolute pleasure to have you stay with us and we do hope to see you and your family again sometime soon.


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Overall Experience  Overall Experience 5.0 out of 5

I would recommend Grove Court to anyone. It is situated in a lovely area with views over the fields to the river and with beautiful gardens. The staff are wonderful and caring, meals are appetising and always with a choice. I have already booked my next visit.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for your kind words. We are so glad you enjoyed your stay and we look forward to welcoming you back soon.


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Overall Experience  Overall Experience 5.0 out of 5

We found everyone at Grove Court to be very helpful and friendly. Following an operation, my mother needed respite care quickly and they were really efficient and helpful. It was such a great help. Whilst staying, my mother had a very restful time and was well cared for.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for taking time to leave this lovely review.
It was a pleasure to care for your mother recently and I am very glad she enjoyed her time with us.
Many thanks.


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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Grove Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Grove Court is calculated as follows: ( (442 Excellents x 5) + (51 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 504 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grove Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall
Outstanding

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Kelly

Kelly Lockwood

Job Title: General Manager

Joined: 2022

I have spent the last 10 years working in a care setting developing my knowledge and growing to love this profession, I have a true passion for delivering person-centred care to the highest standard. Well-being and enrichment are my focus here at Grove Court for both staff and residents.


My drive and dedication will enable us to continue delivering the best care for our residents along with maintaining independence, freedom of choice and having a jolly good time. For me, there is nothing more rewarding than a room full of smiling faces and the sound of laughter around our beautiful home. I feel very privileged to be given the opportunity to be the General Manager of Grove Court with an amazing team around me.