Grove Court

Beech Way, Woodbridge IP12 4BW
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9.9 82 Reviews
  • Grove Court, Woodbridge
Grove Court is a vibrant care home in the heart of Woodbridge, offering residential, nursing and palliative care as well as respite and short stay options, in a setting that feels like family. With 60 beautifully furnished rooms, the home radiates warmth, love, and community. Social interaction thrives here, with an array of activities that bring residents together, from lively coffee mornings and gardening clubs to creative art sessions and intergenerational programmes. Every day is filled with opportunities for connection, joy, and laughter. Grove Court’s staff are passionate about fostering a loving atmosphere, ensuring every resident feels cherished. Dining is a delight, with an emphasis on fresh, seasonal ingredients served in a sociable setting that enhances the home’s welcoming vibe. Grove Court truly embodies the spirit of a caring and connected community.

Everyone is welcome at Grove Court, please do get in touch or visit to meet the team.

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Care Provided by Grove Court

  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kelly Lockwood (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (61)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Grove Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,750
    • Self-Funded Nursing Care from £2,250
    • RESPITE Self-Funded Residential Care from £1,850
    • RESPITE Self-Funded Nursing Care from £2,350

  • We will apply for NHS-funded Nursing Care (FNC) for all residents receiving nursing care and if awarded this will be deducted from your fees.
  • (these prices are only a guideline, please contact Grove Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Grove Court Reviews (82)

Total of 82, showing 41-60
9.9

Grove Court has a Review Score of 9.9 (9.855) out of 10, based on 43 reviews in the last 2 years. Over all time Grove Court has 82 reviews.

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Review from R Y (Daughter of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow - what an amazing care home! Every single member of staff is welcoming, polite, respectful, kind and compassionate. The home is spotlessly clean, the communal areas bright and welcoming and there is an overall feeling of happiness. My mother has struggled to accept her move into a care home but
the staff have tailored their care so she feels secure and, over time, is much more settled. The leadership team are exemplary and instils a first-class culture which transcends throughout Grove Court. My mother has received the most kindest and compassionate care which enables us, as a family, to have peace of mind which is priceless. There is a wide-ranging activities programme available. The food looks good and the team have actively sought out my mother's likes and dislikes and is very accommodating of her preferences. I could not leave a review without mentioning the amazing grounds and gardens - simply beautiful and very well maintained. I have no hesitation in recommending Grove Court.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your lovely review.
The team deserve the recognition for the amazing care we offer here at Grove Court. I am exceptionally proud to lead such an amazing team who genuinely cares and goes above and beyond.
Your mother is a pleasure to care for and we are delighted you chose us.
Many thanks for your ongoing support.


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Review from Sheila S (Wife of Resident) published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident in Grove Court for two years over which period he received excellent care and attention. I visited the home almost every day and always found it impeccably clean and tidy. The residents all seemed happy and content and I was made to feel one of the family. All staff very quickly
became aware of and greeted me by my name. The gardens are exceptionally well looked after and it was a pleasure to be able to push my husband around the grounds on a sunny day. My husband always praised the standards of catering and enjoyed being able to meet with other residents in the restaurant. I could not have chosen a nicer home for my husband to spend his final days.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your lovely review.
It was a pleasure to care for your husband in his final years and we do miss your daily visits very much.


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Review from L J (Power of Attorney of Resident) published on 21 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A dear friend of mine has just passed away in Grove Court having lived there for six and a half years.
The loving care she received throughout those years was exemplary and she considered Grove Court her home. The staff always made her visitors feel welcome and the building itself was always clean
and tidy, with lovely seasonal displays of flowers on the grounds.
As her dementia declined she still recognised and felt safe with the staff who looked after her and the staff encouraged her to do any activities that she could still manage. Whenever I visited she was comfortable, clean and had easy and prompt access to staff.
Her end-of-life wishes were taken into account and followed. The staff kept me informed and were supportive of me as well.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you so much for your touching review. The staff here pride themselves in exceptional person-centred care and your words reflect that this is what was delivered. It was an honour and privilege to care for your friend for her final years of life. She is hugely missed by us all.


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Review from Caroline M (Sister of Resident) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grove Court has a wonderful, welcoming atmosphere. The cleanliness and standards of care are outstanding. During my sister's recent stay, the Grove Court team made my sister feel very cared for and special, and my sister has had a very memorable stay. I cannot fault any aspect of the care provided.
All meals and food are cooked on-site to a very high standard, and there is an amazing activity programme to suit all tastes. I cannot recommend Grove Court highly enough.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you for the delightful review. We pride on self on outstanding care and exceptional food, so I'm delighted to read your comments that echo this perfectly.
It was a real delight to have your sister stay with us.


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Review from Robert D (Son of Resident) published on 21 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved to Grove Court in September 2020 and sadly passed away in November 2022, aged 94. He had decided he needed the facilities of a residential home having found it increasingly difficult to cope at home following a number of falls. Whilst the initial move was difficult due to the Covid regulations,
the staff at the home made the move a welcome one for him. The staff have been excellent, from reception through to the Care base team and we could not have wanted anything more for Dad. Catering was often described by Dad as Restaurant quality and he enjoyed the organised social events. Towards the end, the support, care and compassion given to Dad was outstanding. I have no hesitation in recommending Grove Court.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you so much for your kind review. It was an absolute honour to care for your father, he was a true gent and is greatly missed.
We are very blessed to have so many wonderful staff who take huge pride in their work making Grove Court such a special place to be.


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Review from Kerry B (Respite Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came from a knee replacement at the hospital after 2 days there. I needed a bit of a break before returning alone to my home. Wonderful help and I was up and walking with aids the next day. I stayed ten days here. Great place - food and staff. I made a good choice. Thank you.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your kind review. It was a pleasure to support you with your rehabilitation. We do hope to see you again soon as you made such good acquaintance's in your short stay.


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Review from Andrew B (Son of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased that our friends recommended Grove Court. Our mother was understandably concerned about the move from her own flat to home but she very quickly found her feet. She found having like-minded people around stimulating as she had increasingly been on her own all day. She enjoys her garden
room and the ability to take walks on the grounds secure in the knowledge that, if she falls, she can call for help using the home key fob. The Grove Court team are wonderful. The gardens are an ever-changing delight, the catering wonderful and thoughtful, events and tours are frequent and fun and the medical team is caring and attentive. I cannot imagine a better place for her to be.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for the fabulous review, you have reflected Grove Court perfectly. Our amazing staff and stunning grounds sure are our USP. It is an absolute pleasure having your mother living with us and we can't wait for her input into our Norway-themed month.
Thank you for taking the time to complete the review.


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Review from Rosemary H (Daughter of Resident) published on 12 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived at Grove Court for the last three years of her life. We wanted a nursing home where Mum would be happy and receive the best level of nursing care. Grove Court delivered on both fronts. Mum settled in very quickly, made lots of friends and was extremely happy. Nothing was too much trouble
and every member of staff was professional, helpful and very caring. I could see that Mum was in safe hands and was given the highest standards of care. The home has a very welcoming feel and the facilities and social activities, ranging from one-to-one sessions right up to outings, are amazing.
Even during the pandemic when we could not visit, we had regular e-mail updates. The high standard of care was maintained and the staff never tired of my daily phone calls to see how Mum was doing. The social events team arranged for us to see Mum on Skype calls twice a week which was fantastic.
I have no hesitation in recommending Grove Court as an outstanding home.

Reply from Kelly Lockwood, General Manager at Grove Court

Thank you so much for your review. We are blessed with amazing staff who genuinely care and thrive on delivering the best care.
It was a pleasure to care for your mother in the final years of her life.
Thank you once again.


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Review from Daphne R (Respite Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay came up to my expectations of a week's holiday. I was able to see my daughter, son-in-law and grandson. Parties almost daily. Followed my daughter's programme so did not need to partake in activities, at home I do. I met other friends from Norfolk. A happy friendly place. I agree that anyone
sits anywhere for meals, but in my case, I would have liked a member of staff to find a place for me. Myself, staff and visitors could not turn on TV or off, it was not a case of batteries. The TV should be checked before a new person comes into a room. There was a blip one morning in my routine - I received an apology. The room was not cleaned every day.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your review.
I will be sure to take your comments on board to ensure future respite stays do not experience the same difficulties.
It was a pleasure to have you stay with us.


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Review from R R (Daughter of Resident) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Grove Court for a week. This enabled me to visit my family and see my new grandchild. My mother was apprehensive as it was to be her first time staying in a care home.
Her room and surroundings were clean, bright and comfortable. The support and care she received from the staff
was warm and caring which brought out Mum's personality.
Mum was pleased to return to her own bed after her week's stay but the most important thing to mention is Mum will happily stay again at Grove Court when the need arises. The week's stay has now removed the stress and anxiety that comes alongside the need for support for our elderly loved ones when we are unable to be there. Thank you to all at Grove Court.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your lovely review.
It was a pleasure to assist you in caring for your mother to give you the freedom to spend time with the new addition to the family.


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Review from Julie B (Friend of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A dear friend of mine initially went to Grove Court last year for respite care which was then extended and she ended up staying until she passed away last month aged nearly 94. The care she received at all times during her stay was superb and the staff went above and beyond to make her feel at home
and also to support her in her final hours. The location and grounds are beautiful, the food and menu choices excellent and everywhere is kept spotlessly clean. A variety of activities were always on offer and my friend particularly enjoyed an outing to Felixstowe and a trip around Woodbridge! I always received a warm welcome when visiting and communication was always excellent. I wouldn't hesitate to recommend Grove Court to anyone looking for a caring, supportive home from home.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your kind review. It means so much for our staff to get the recognition they deserve.


It was a pleasure to care for your dear friend, she was certainly a very special lady and very sadly missed by us all.


Many thanks once again.


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Review from Sarah D (Daughter of Resident) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father initially came to Grove Court Care Home for two weeks of respite following the sad death of his wife. Although initially reticent about using a care home, after four days, he made the decision to stay in the home permanently. He quickly found that the excellent staff, facilities and care made
him comfortable and welcome. He was also pleased to have a new social life, with staff providing social activities which he could join in with other residents, ensuring that he didn't have to spend his final year alone.
In short, Grove Court made every effort to make my father's stay pleasurable, even during Covid lockdown, with nothing ever being too much trouble to the care home and its staff.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you so much for your review. It is lovely for our wonderful staff to get the recognition they so thoroughly deserve.
Your father was a very special gent, and it was an honour to care for him.
Thank you.


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Review from David H (Son of Resident) published on 21 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father received excellent care throughout his time as a resident of Grove Court. The staff were at all times caring, attentive and professional and always went the extra mile to help him. They maintained these standards throughout the pandemic and rose admirably to the challenges it presented. They
did all they could to make Grove Court a home from home for my father, including by encouraging him to participate in thoughtful and well-planned social activities and events such as the recent, excellent Jubilee party. All in all my family and I are very glad that my father was able to move to Grove Court once he could no longer remain in his own home.

Reply from Kelly Lockwood, Administrator at Grove Court

It has been our pleasure and privilege to care for your father and get to know you and the family so well. You have always been so supportive of our wonderful team here at Grove Court. Your father was a true gentleman and he is sadly missed by us all. Thank you.


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Review from Susan C (Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grove Court is outstanding in every way. The building and surrounding gardens are spacious and beautiful. Above all, the members of staff are amazing. Always helpful, caring and efficient. We are very fortunate to have this special facility.

Reply from Kelly Lockwood, Administrator at Grove Court

Thank you for your kind words. We pride ourselves on providing the best care in our beautiful surroundings.


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Review from Thirza R (Daughter of Resident) published on 25 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Grove Court for my mother, aged 90, when she decided in May that she was ready for a care home as I was aware of its excellent reputation - only the best is good enough for my precious mother. She has settled, made friends, joins in and just last week told me she now sees it as home. The home
is kept to a very high standard and is a pleasure to visit. The staff throughout are caring, respectful, kind and attentive to needs. I cannot speak highly enough of everyone who makes this a true home from home. The gardens and grounds are also outstanding.

Reply from Helen Jones, General Manager Grove Court at Grove Court

I am so glad that your mum has settled into her new home and that you are enjoying quality time with her when you visit. I know what a big decision it was to move from her lovely little home so I am so pleased she sees Grove Court as home and has made new friendships too.


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Review from Anthony F (Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, a beautiful building with lovely views over the river and countryside. Always helpful with very polite staff.

Reply from Helen Jones, General Manager Grove Court at Grove Court

Thank you so much for your review, it's lovely to see you enjoying a relaxed and comfortable lifestyle here at Grove Court.


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Review from David H (Son of Resident) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't think it would be possible to give this care home a better review. The place has a really good feel from the moment you walk through the front door. Staff are always helpful and welcoming. They make a special effort to attend to the residents and their relatives' individual needs with particular
attention to detail. They have made every possible effort to keep our family connected during the pandemic with regular Zoom meetings each week requiring a member of staff to assist my mother with the technology - an absolute 'godsend'.

Reply from Helen Jones, General Manager Grove Court at Grove Court

It has been our pleasure and privilege to care for your parents and get to know you and the family so well. This year has been a massive team effort and families are very much part of that and using new technologies and other ways of keeping in touch have been so key to making sure residents stay connected to family. Its been a learning curve for us all!


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Review from Steve H (Son of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident of Grove Court for more than a year now, having reached the point where he could no longer safely live alone after a number of years of carers going into his own house. It was a difficult decision all round, but the right one, and we count ourselves extremely fortunate that he
was able to find a room in such a superb facility. The whole team have been absolutely excellent from the very first day and especially so during the current pandemic. I can't praise them highly enough for their friendly, professional, caring approach. Thank you, everyone at Grove Court.

Reply from Helen Jones, General Manager Grove Court at Grove Court

Having known your dad for several years when he was living at home I know what a big decision it was to move into residential care. I am so glad he has found Grove Court a comfortable and caring home where he can still exercise his independence with the benefit of the 24-hour support from a team who know him well.


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Review from Madeleine A (Daughter of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Grove Court three years ago aged 95. She is now very frail and on end of life care. The home is well managed, and communication between them and me has been good. The care has been very thorough, and with great respect shown to the resident’s individual needs and wishes. Since my
mother has been very frail, I’ve seen staff being loving to her, which is a comfort to both of us. They have also been sensitive to me.

Reply from Helen Jones, General Manager Grove Court at Grove Court

Thank you for your kind words. I'm glad you feel supported through what has been the most difficult time. Working as a team our continued goal is to make your mother feel comfortable and respected for the remainder of her life.


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Review from Sophie C (Daughter of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The genuine loving care given to my parents and our family has been very special and has made a huge positive difference in difficult times. Thankful prayers for this dedicated team of hard workers, the clinical staff, the cleaners, the administrators, the maintenance team, hope I haven't left anyone
out! Thank you!

Reply from Helen Jones, General Manager Grove Court at Grove Court

I'm so glad we have been able to help you through what I know is a very difficult time. Your good wishes for all of us are much appreciated.


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Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Grove Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Grove Court is calculated as follows: ( (442 Excellents x 5) + (51 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 504 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grove Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Kelly

Kelly Lockwood

Job Title: General Manager

Joined: 2022

I have spent the last 10 years working in a care setting developing my knowledge and growing to love this profession, I have a true passion for delivering person-centred care to the highest standard. Well-being and enrichment are my focus here at Grove Court for both staff and residents.


My drive and dedication will enable us to continue delivering the best care for our residents along with maintaining independence, freedom of choice and having a jolly good time. For me, there is nothing more rewarding than a room full of smiling faces and the sound of laughter around our beautiful home. I feel very privileged to be given the opportunity to be the General Manager of Grove Court with an amazing team around me.