Grove Court

Beech Way, Woodbridge IP12 4BW
Submit a Review
9.9 82 Reviews
  • Grove Court, Woodbridge
Grove Court is a vibrant care home in the heart of Woodbridge, offering residential, nursing and palliative care as well as respite and short stay options, in a setting that feels like family. With 60 beautifully furnished rooms, the home radiates warmth, love, and community. Social interaction thrives here, with an array of activities that bring residents together, from lively coffee mornings and gardening clubs to creative art sessions and intergenerational programmes. Every day is filled with opportunities for connection, joy, and laughter. Grove Court’s staff are passionate about fostering a loving atmosphere, ensuring every resident feels cherished. Dining is a delight, with an emphasis on fresh, seasonal ingredients served in a sociable setting that enhances the home’s welcoming vibe. Grove Court truly embodies the spirit of a caring and connected community.

Everyone is welcome at Grove Court, please do get in touch or visit to meet the team.

Show Grove Court on the Map

Care Provided by Grove Court

  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kelly Lockwood (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (61)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Grove Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,750
    • Self-Funded Nursing Care from £2,250
    • RESPITE Self-Funded Residential Care from £1,850
    • RESPITE Self-Funded Nursing Care from £2,350

  • We will apply for NHS-funded Nursing Care (FNC) for all residents receiving nursing care and if awarded this will be deducted from your fees.
  • (these prices are only a guideline, please contact Grove Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Grove Court Reviews (82)

Total of 82, showing 61-80
9.9

Grove Court has a Review Score of 9.9 (9.855) out of 10, based on 43 reviews in the last 2 years. Over all time Grove Court has 82 reviews.

Overall Experience

  • 78
  • 3
  • 1
  • 0
  • 0

Date Published

82
10
17
43
39

Review from Peter M (Son of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been resident at Grove Court since September 2019, having managed to live alone with some limited care until the age of 97. After a serious illness and two major operations, Mum needed to move to a care home near our family home. We knew Grove Court well already as my mother-in-Law had lived
there happily for the last 2 1/2 years of her life. From the moment that the manager met my mum for an assessment in the hospital, the care shown for my mum at every stage has been amazing. Mum has regained weight, eats well and feels very comfortable at Grove Court. She and we think very, very highly of the manager and her entire team and the provision for residents from medical supervision, through food, cleaning, hygiene, events and entertainment is of the highest order. At all levels, the Grove Court team has handled the huge challenges presented the pandemic extraordinarily well. I fully and wholeheartedly recommend Grove Court.

Reply from Helen Jones, General Manager Grove Court at Grove Court

I am so glad that your mum settled into life at Grove Court so well. It is our pleasure and privilege to care for her and I am very grateful for the support you have given all the team during this most challenging of years. It's about teamwork and families are a big part of the team at Grove Court!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael B (Son of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Grove Court for a number of years and has always said that moving in, from living on her own, was the best decision she has made in her life. She is looked after so well by all the friendly professional staff. The exceptional level of care has been amplified through this awful
Coronavirus pandemic which Grove Court has handled magnificently. I cannot praise all the staff highly enough.
It is in tough exceptional circumstances that the best flourish. It is so reassuring to not have to worry about how my mother is coping and this down to the management and staff of Grove Court.
Thanks to all of them.

Reply from Helen Jones, General Manager Grove Court at Grove Court

Thank you so much for your support. Our stable staff group means they know our residents needs and preferences really well and that has made adapting things to be safer easier than they could have been. We have worked as a team and families are very much part of the Gove Court Team!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Annie A (Daughter of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care at Grove Court are second to none and the manager and her entire staff have done an amazing job during this pandemic. It has not been easy I’m sure, but everything has been done to keep residents and staff as safe as possible. I can not recommend the home highly enough.

Reply from Helen Jones, General Manager Grove Court at Grove Court

The support of our wonderful families has been key through this challenging time as we strive to keep everyone safe and happy at Grove Court....it's a massive team effort and everyone is part of that as we get used to 'the new normal'.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard B (Son of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly of the considerate, kind and professional attention that my mother has enjoyed during her time at Grove Court. All of the team from the general manager to all of the nursing, catering, cleaning and facilities staff have demonstrated kindness and courtesy and shown respect for
my mother's dignity as well as her medical and personal needs. The facilities, grounds, rooms, lounges and dining areas are impeccable and of 5-star hotel standard and the food is so good that we have dined here ourselves several times.
Mum has been able to personalise her room with her own furniture, pictures and television.
The staff are always considerate, cheerful and bright and have time to care as well as to chat and engage with mum. Hygiene and cleanliness are faultless. The nursing team always have time to discuss mum's medical care regime with the family and are more than happy to do so.
When specialist care or equipment has been required, it has appeared quickly and without fuss. The location is ideal, with lovely views and lots of interest in the grounds and gardens. I give Grove Court the highest possible recommendation.

Reply from Helen Jones, General Manager Grove Court at Grove Court

The team at Grove Court are so pleased that your Mum and the family feel cared for and supported. To see her so happily settled and enjoying her garden room and bird feeder visitors is a pleasure to us all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P P (Respite Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was only in Grove Court for a two-week break from the 15th of October and did not need any care. However, I dod stay in Grove Court two years ago after being ill with pneumonia and found the care/staff excellent. I was in there for a month at that time.

Reply from Helen Jones, General Manager Grove Court at Grove Court

We were pleased to welcome you back to Grove Court and very glad you found your stay enjoyable and relaxed, always here to support you in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sally H (Daughter of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 7 months at Grove Court before sadly passing away. She needed a lot of nursing care which she got and was well looked after. The staff here who looked after mum were extremely caring and did their job well and had mums best interests at heart. It gave me peace of mind to know that she
was being well looked after.

Reply from Helen Jones, General Manager Grove Court at Grove Court

It was a pleasure and a privilege to care for your mother in the final months of her life. We really enjoyed getting to know her and the great character she was; she will be missed. I wish you and your husband well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frances H (Daughter of Resident) published on 22 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My darling mother, who had advanced cancer, spent the last five months of her life at Grove Court, following three months in another local care home. I cannot praise the staff at Grove Court enough for her care, particularly at the end of her life when she required a lot of professional nursing. If
it was possible I would rate Grove Court as 'Exceptional' and 'Exemplary' and give it 10/10 for all relevant criteria.

Reply from Helen Jones, General Manager Grove Court at Grove Court

It was our pleasure and privilege to care for your mother in the final months of her life; she was a charming and graceful lady and this shone through to the end. All the very best to your family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and kindness of staff during my 2-week post-operative care was wonderful. Nothing was too much trouble, despite the heat!! The meals were delicious and the grounds beautiful. Part of me wants to go home but another part wants to stay!!

Reply from Helen Jones, General Manager Grove Court at Grove Court

I am so pleased you enjoyed your stay with us and hope you continue to make a good recovery from your surgery.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Malcolm K (Son of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, aged 102, was at Grove Court Woodbridge for just over 3 weeks at the end of her life. She had a lovely room, overlooking a quiet courtyard and the care and attention she received from all members of staff was exemplary. It was a great relief to the family to know that she was in such good
hands.

Reply from Helen Jones, General Manager Grove Court at Grove Court

It was our privilege to care for your mother at the end of what had been a most remarkable and well-lived life. I have passed your kind comments onto the team who I know will appreciate them. With very best wishes, Helen.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Grove Court in June 2013. I didn't bother to visit other care homes in the Woodbridge area as having lived in the town for 40 odd years and having heard good reports of Grove Court it seemed the obvious choice for me.


I am still only 79 years old, which is young considering the wonderful

age of some of the residents, but I have both MS and Parkinson's disease and needed full-time care. The care and support I have received have been very good. The staff are attentive and generally bright and cheerful and some will go the extra mile in helping when needed.


Grove Court is an enjoyable home from home. The ability to bring one's own possessions to make your room welcoming is very important and much appreciated by me.


Reply from Helen Jones, General Manager at Grove Court

Thank you for your review. I am very pleased that you feel happy and well-supported living at Grove Court; it is our pleasure to care for you and make you feel at home!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol C (Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Grove Court for 6 years and have been very well looked after by nurses and carers, chiropodist, hairdresser, opticians and all who visit my room. I have an electric wheelchair and take myself to lunch in the dining room, and a variety of talks, music and films in various lounges, and
around the beautifully kept gardens. My room is attractive and I have pictures and photos which remind me of my home and it is well cleaned by cleaning staff.

Reply from Helen Jones, General Manager at Grove Court

Thank you for your review; I am pleased that you enjoy living at Grove Court and are happy to recommend Grove Court to prospective residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane S (Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home. It has excellent facilities, with nice large rooms overlooking the well-kept gardens. The care given by both the nurses and carers are excellent. The meals are varied and well balanced and there is no problem with requesting food which is not on the menu.

Reply from Helen Jones, General Manager at Grove Court

Thank you for your review. I am so pleased that you feel settled and well cared for here and that you are happy to recommend Grove Court as a place to live.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol S (Resident) published on 26 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nurses and carers are excellent, friendly and very helpful.


Food good in the dining room but not so good on a tray in rooms. Suppers are very bad - dried up lumps in the microwave. Stodge at 5.30 and nothing till 9 am.


Difficult to coordinate pills as stipulated by doctors with food in mornings

if on end of the line.


Not enough fruit and salad.


Reply from Helen Jones, General Manager at Grove Court

Thank you for your review. I am sorry that the room service meals did not meet your expectations. This is a matter I am reviewing with the catering team. I am pleased that you found the care and support you received of a high standard and hope that you have continued to recover on your return home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lily B (Resident) assisted by family/friend published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant surroundings overlooking the River Deben.
Staff - no complaints, very kind and caring.
Food - excellent and a good choice.

Reply from Helen Jones, General Manager at Grove Court

We are so glad that you have settled and are happy here at Grove Court and look forward to sharing sunny days in the summerhouse!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Una M (Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care, comfort and attention. Good standard.

Reply from Helen Jones, General Manager at Grove Court

I am so glad you had a restful stay at Grove Court and that you have continued to make a good recovery at home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Cousin of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly cousin spent his last two years at Grove Court. He was a solitary man who did not socialise much but he was so well cared for and happy there. He told me that the staff were wonderful but the food only "quite good." He did not enter into activities - which was a pity but his choice.

Reply from Helen Jones, General Manager at Grove Court

We were so glad that your cousin settled at Grove Court and enjoyed his final years in comfort and dignity.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosario Z (Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My recuperation has been greatly aided by the attentive, kind and complete care of the well trained and committed staff.

Reply from Helen Jones, General Manager at Grove Court

We are so pleased to hear you enjoyed your stay at Grove Court and hope you are now fully recovered and enjoying life at home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D M (Resident) published on 14 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Situated in charming rural surroundings yet within a mile of Woodbridge town centre. Gove Court provides excellent accommodation, caring staff and a superb menu.
It is well managed and supervised throughout each the day. I couldn't fault it.

Reply from Helen Jones, General Manager at Grove Court

We are so glad you enjoyed your stay with us and hope you are continuing to recover well at home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D M E (Respite Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have spent 10 days respite care after foot surgery.


I received excellent care and attention to my needs which were uncertain when I arrived, two hours after surgery.


I have had a complete rest, well-aired room, which I needed. Views of flowers and balcony from my bed, recliner chair was provided

to keep my foot elevated, I was only able to put foot to ground five minutes in the hour.


I enjoyed physio-jerks and yoga-jerks during my short stay and I was very happy.


Reply from Helen Jones, General Manager at Grove Court

We are so pleased you enjoyed your stay with us and hope you continue to make a swift recovery from your surgery.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Greg S (Son of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home. The management and staff are welcoming, kind, attentive, caring and go that extra mile for the residents. The bedrooms are well-sized airy and have views over the gardens and towards the river. The nursing care is superb. Meals are prepared and cooked with care. If I
was old enough and required a care home, I'd pick Grove Court!

Reply from Helen Jones, General Manager at Grove Court

Thank you for your review, it was our pleasure and privilege to care for you Mother at Grove Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.855)

Overview of Review Score

The Review Score of 9.9 (9.855) out of 10 for Grove Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.855 for Grove Court is calculated as follows: ( (442 Excellents x 5) + (51 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 504 Ratings = 4.855

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Grove Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Kelly

Kelly Lockwood

Job Title: General Manager

Joined: 2022

I have spent the last 10 years working in a care setting developing my knowledge and growing to love this profession, I have a true passion for delivering person-centred care to the highest standard. Well-being and enrichment are my focus here at Grove Court for both staff and residents.


My drive and dedication will enable us to continue delivering the best care for our residents along with maintaining independence, freedom of choice and having a jolly good time. For me, there is nothing more rewarding than a room full of smiling faces and the sound of laughter around our beautiful home. I feel very privileged to be given the opportunity to be the General Manager of Grove Court with an amazing team around me.