Laxfield House

Cundys Lane, Brent Eleigh, Sudbury CO10 9PL
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8.3 16 Reviews
  • Laxfield House, Sudbury
Laxfield House has built up an excellent reputation for residential and nursing care over many years, organising care provision to suit individual needs.

The Home has a unique charm of its own, as do the excellently trained staff who are dedicated to the care, comfort and dignity of all those in residence here. Professionalism and high standards are the hallmarks of this home and they strive to maintain and encourage the individual identity of residents. Special emphasis is given to independence, respect, dignity and privacy and is extremely important when caring for the elderly. Owners feel that diet and nutrition is paramount for the elderly and cooks work closely with resident and nursing staff to promote a well-balanced nutritious diet. Laxfield House maintains great attention to detail in all departments and staffing levels reflect this to enable the personal touch for all residents.

Laxfield House offers extensive facilities to the Resident to include 31 well appointed and individually furnished bedrooms enjoying full en-suite facility, Remote controlled flat screen colour TV with integral DVD, Nurse call system, Telephone point. The Home enjoys the benefit of two lifts, various sitting rooms and dining rooms, large conservatory, TV Room, Games Room, Treatment Room and dedicated onsite Laundry, large private gardens. The Home is covered by 2 local GP practices - Bildeston and Lavenham. An in-house Activities Co-ordinator provides a varied and wide ranging activities programme, for all those who are interested, that actively encourages resident social interaction in-conjunction with additional outside visiting entertainers and singing groups.

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Care Provided by Laxfield House

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 34 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Laxfield House Ltd
  • Person in charge
  • Judy Carne (Matron/Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Last Refurbishment: 2010

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home warmly welcome visitors at any time.


  • Parking

  • The Home benefits from an extensive on-site private car park.


Laxfield House Reviews (16)

8.3

Laxfield House has a Review Score of 8.3 (8.336) out of 10, based on 2 reviews in the last 2 years. Over all time Laxfield House has 16 reviews.

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Review from W W (Wife of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Laxfield to be the best I could have for my husband (who has mixed dementia with Lewy Body). They have managed him well with good care and dignity. It is a very well-managed nursing home and is a very peaceful place for my husband to be, keeping him safe and comfortable. All the staff are
very caring. I would recommend this nursing home to anyone. They also look out for me and are very mindful of how hard this is for me also.

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Review from J W (Niece of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely relaxed atmosphere. The staff are always on hand to help with any enquiries. All the staff are always very friendly and helpful and always have time for us. There is a good rota of activities which many residents join in and clearly enjoy. The home has a huge conservatory and a beautiful garden
to be enjoyed. This is clearly a very well-managed home and is enjoyed by staff, residents and visitors alike.

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Review from Carol G (Niece of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Laxfield House is an excellent care home. Management and staff are always extremely helpful and pleasant. My uncle has been there for 3 years now. During this time, he has deteriorated considerably and Laxfield House have accommodated uncle's decline in every way. My mother and a close friend have also
been here in the past - no complaints.

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Review from Gemma R (Daughter of Resident) published on 27 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Laxfield House in January following a lengthy illness and stay in hospital. She moved in for short term respite care, but we are now struggling to convince her to move home! Everything at Laxfield is so well done, from the lovely rooms, large conservatory and gardens, to the excellent
food presented on trays and wonderful, caring staff. We couldn't be happier with her care and should she choose to leave one day, I'm sure she'll be back.

Reply from Nicholas Knight, Proprietor at Laxfield House

Thank you for submitting this Home Review with all your kind comments. We are all so pleased in the way that your Mother has responded to her care here following admission into Laxfield House. It gives us great comfort that she now feels so settled and that she regards Laxfield House as her `Home`. Resident reviews are so very important to us as they form a great indicator / insight to all our future residents who are considering coming into our care, not to mention a positive measure for our staff too - We do very much appreciate the time that you have taken to submit this review.


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Review from Sue H (Daughter of Resident) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All aspects of care, wellbeing and dignity were carried out to an exemplary standard for mum and dad at all times. The family were also treated with compassion, being kept well informed at all times and supported throughout. It was also lovely that mum and dad were able to be together in a double room
even though their needs were very different which was a huge comfort not only for my mum and dad but all the family too.
Their room was well maintained and airy and the gardens were very relaxing and mum and dad spent many an afternoon sitting outside enjoying the surroundings. It was such a huge weight off our shoulders as we were confident that mum and dad were receiving all the attention they deserve and we can't thank Laxfield House enough for giving us that peace of mind.

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Review from Barry C (Son of Resident) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After considering five care and nursing homes and visiting these over the 2018 Christmas period we had no hesitation in choosing Laxfield House as the most suitable home for my mother. The home is well staffed and always has a suitably qualified nursing sister on duty. My mother has settled in well
and we couldn't have made a better choice for her.

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Review from Stephen M (Nephew of Resident) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty spent four months in another care home prior to transferring to Laxfield House. Only then did I realise how good Laxfield is.
Everyone is genuinely approachable and friendly. The food is well varied with individual preferences catered for outside of basic choices, proper crockery, napkins
and doilies are nice touches. The resident's communal areas are spacious and varied especially the magnificent conservatory. Hygiene is evidently top priority and the ambience throughout the premises is consistently very pleasant.

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Review from M G (Son of Resident) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good home in beautiful surroundings that provides a professional and high standard of care. Very professional, nice and caring staff who clearly treat residents with respect and dignity.

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Review from Linda P (Daughter of Resident) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When it became impossible for me to care for my mother at home due to disability and dementia, my sister and I had to make the decision to find for her, which was in our opinion, the very best nursing home in East Anglia. Laxfield House more than fulfilled our demanding criteria. Our mother is very
comfortable at Laxfield, where she has a beautiful room with en-suite facilities and is extremely well cared for in all respects. The staff are exemplary, and their kindness not only to our mother but to my sister and myself is unconditional and 24/7. Both my sister and I will always hold a special place in our hearts for everyone at Laxfield House for the kindness and support they show to us always, at what is a most difficult and emotional time.

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Review from B W (Son of Resident) published on 18 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The establishment, staff and level of care are excellent.

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Review from Amanda W (Daughter of Resident) published on 17 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent and the support from the staff is second to none.
On occasions at weekends is a bit short.
Overall I would have no hesitation in recommending it.

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Review from Michael M (Son of Resident) published on 17 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Laxfield House has a great number of genuine 'carers' on its staff; by that, I mean individuals who really do care about the residents.
The 'surroundings' to the care home, the garden, the conservatory, are wonderful facilities for the residents, and add greatly to the 'within room' care that each
resident receives.
My only concern relates to the ease with which it is possible to telephone my mother, often the phone is not left beside her either when she is in bed or when in her armchair.

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Review from Jane W (Daughter of Resident) published on 17 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents were able to share a double room whereas most nursing homes do not provide this facility.
They were treated very kindly by everyone and nothing was too much trouble, even visitors were offered tea/coffee and cake on arrival.
When dad passed away in September 2018 the staff would sit with
mum and keep her company. Sadly mum passed away 2 months later.
All the management and staff were very kind and compassionate to us all on both of our upsetting occasions.

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Review from Hugh H (Wife of Resident) published on 16 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Laxfield House eased the last few days of her life with care and dignity. She passed away gently without pain. We were able to assist this procedure and give her as much support as possible. We cannot speak more highly of the care.

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Review from Jim L (Son of Resident) published on 11 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Laxfield House for almost 2 years after a lengthy stay in hospital resulting in her needing continued nursing care. She is extremely happy there and we can't praise the Management/nursing staff and carers highly enough. She is not able to attend to her personal care
herself but is always clean and tidy. From what we have seen of the meals they are always of a high standard and the residents choose from a varied menu. The corridors and communal areas always look very clean and tidy whilst maintaining a relaxed homely feel. Nothing is too much trouble for the staff and family and visitors are always made to feel very welcome. The large conservatory overlooking beautiful gardens is my mother's favourite place to spend her day in a comfortable reclining chair.
We highly recommend Laxfield House to anyone looking for a caring and safe environment for their elderly relative.

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Review from W M B (Son of Resident) published on 10 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been looked after by all the staff to the highest of standards. He is very poorly, but the staff all treat him with respect and as an adult, it is great to see, all his needs are fully taken care of by the very professional, attentive, caring staff. I cannot rate the people highly enough.
Laxfield
House is a very smart building with fantastic surrounding gardens that are kept very neat and tidy. The setting is very tranquil in the village of Brent Eleigh. The interior of the house is also very neat and tidy, the en-suite bedrooms are all of a good size and the conservatory is exceptional with great views over the well-kept garden. The house is kept at a nice temperature throughout the day and night, and the windows let in bags of light.
At this traumatic time for my close family, we couldn’t wish for a better place for my father to be in and cared for and we will be forever in the debt of the people who make Laxfield House the superb nursing home that it is.

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Current Review Score: 8.3 (8.336)

Overview of Review Score

The Review Score of 8.3 (8.336) out of 10 for Laxfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Laxfield House is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.419 Points relating to the number of positive Reviews for Laxfield House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 2 Positive Reviews ÷ 6.8 = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Laxfield House

What types of Care is Laxfield House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Laxfield House provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Laxfield House have?

There are 28 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Laxfield House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Laxfield House to the centre of Sudbury?

5.7 mile(s) as the crow flies, distance by road may be significantly further.