The Meadows

Brybank Road, Haverhill CB9 7WD
Submit a Review
9.1 11 Reviews
  • The Meadows, Haverhill
The Meadows is a purpose-built (2008) to offer professional care within a stylish accommodation, suitable for a wide range of personal needs and lifestyles.

The home is an ideal environment for adults with physical disabilities, while the staff team also specialise in helping individuals living with dementia related illnesses.

The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.

The residents can enjoy the lovely garden which has been designed to maximise their independence in a safe and secure way.

Each bright and airy room bedroom offers en-suite facilities and residents are encouraged to decorate their room with their own furniture and ornaments if they wish, as carers recognise the importance of treasured mementoes gathered over the years.

The dining rooms are pleasantly decorated and special diets are catered for, striving to make meal times a social occasion. People are supported with their Interests and hobbies by the homes 3 activity organisers.

Show The Meadows on the Map

Care Provided by The Meadows

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Helen Selby (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for The Meadows

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,600
    • RESPITE Self-Funded Residential Care from £900
    • RESPITE Self-Funded Residential Dementia Care from £1,000
  • (these prices are only a guideline, please contact The Meadows to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Meadows Reviews (11)

9.1

The Meadows has a Review Score of 9.1 (9.093) out of 10, based on 9 reviews in the last 2 years. Over all time The Meadows has 11 reviews.

Overall Experience

  • 7
  • 4
  • 0
  • 0
  • 0

Date Published

11
0
5
9
2

Review from Julian B (Nephew of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All going well. My aunt likes her home and all the staff. She is happy with the food. Unfortunately it has been difficult for everyone to get her to join the activities but she seems happy on her own. Glad to hear she agreed to go into the garden and enjoys seeing the pony/dog from time to time! Her
physical and mental health seems to have significantly improved during the past year. She seems to have mellowed and is more cooperative. I hope I can get her to see more family visitors.

Reply from Rahi Joshi, Marketing Associate at The Meadows

Thank you for your review. We're pleased to hear that your aunt is happy with the tailored care she receives at The Meadows. We appreciate your kind comments about the staff and will continue to focus on providing the best possible care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D C (Son of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In general my mother is happy but we have one major concern in the provision of meals. The food on offer appears to be plain in colour, texture and flavour. Limited selection and variations in availability of menu choices. This is not just relative to the month selected but has been the case for most
of her time at The Meadows. Sometimes the quality of menu items also is a little questionable. Opinions are mostly drawn from Mother's comments but also observations from when we have been visiting as well as looking at the menu - fish cakes and sausages seem to appear quite a lot. Seems to be an overuse of gravy with many meals as well. My final overall grading on The Meadows is based on the comments regarding meals.

Reply from Rahi Joshi, Marketing Associate at The Meadows

Thank you for your feedback. We're glad your mother is happy at The Meadows, but we apologise for any disappointment with the meals. We take your concerns seriously and will review your concerns. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadows Care Home in Haverhill. All the staff in The Meadows are very kind, knowledgeable and knowing. The carers know my Mum has Dementia and help her in every way they can, whether it is her personal care or chatting to her whilst on her walks along the corridor. Whenever I ask for anything regarding
my Mum whilst I am visiting her they are always there to assist. I have gotten to know the staff over the 3 years my mum's been there and they are all very supportive towards me. To the Management Team, Carers ( Days and Nights), Kitchen Staff, Entertainment Staff and Maintenance Staff a Big Thank You All.

Reply from Rahi Joshi, Marketing Associate at The Meadows

Thank you so much for your kind words and for taking the time to share your experience at The Meadows. We are happy to hear that our team has been able to provide the care and support your mum needs. We're committed to continuing to provide the best care possible. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise W (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall I'm very happy with the care and support my mum receives, she really enjoys the activities that the activity team puts on daily it's a big part of mum's life and she looks forward to going each day, the food mum has is always freshly cooked, I feel I can talk to most staff if I have any concerns
regarding Mum's care.

Reply from Rahi Joshi, Marketing Associate at The Meadows

Thank you for your kind words. We're thrilled to hear that your mum is happy with the care and support she receives. Your feedback is greatly appreciated, and we're committed to continuing to provide the best possible care for your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrea C (Daughter of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad's been a resident at The Meadows for just under 3 years now following a move from Supported Living.
I've always found the staff to be friendly, caring, kind & compassionate and they treat the residents with dignity and respect.
Everyone from the Managers, care team, domestic staff and activities
coordinators go that extra mile to ensure the residents are happy, clean and entertained.
Meals are eaten together and there is a full timetable of varied activities and visiting performers for the residents to join in with and socialise together, run by the friendly activities team.
Dad's room is always clean and tidy, his bed's always made and residents are encouraged to decorate their room with their own pictures, photos, small bits of furniture etc to make it feel like home. He always seems happy and certainly enjoys the full range of activities on offer to the full!

Reply from Rahi Joshi, Marketing Associate at The Meadows

Thank you for sharing your father's experience at The Meadows. We're delighted to hear that he's happy and enjoys the activities we offer. We're committed to continuing to provide the care and support your dad needs. Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B M (Friend of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are amazing they treat everyone with dignity, and kindness, and are always friendly. The care home seems to provide nice meals. Personal care is always good. They also try and stimulate the residents with games, art, music, and singing. My lady/friend can sometimes be very outspoken but the
carers do not take it personally they still give excellent care.

Reply from Rahi Joshi, Marketing Associate at The Meadows

We are truly touched by your words. Providing a warm, and homely environment for the residents is our utmost priority. We are delighted to hear that she has settled in so well. Thank you for taking the time to share your experience with us.


Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R G (Son of Resident) published on 15 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well cared for generally, and we feel confident to leave her.
Food needs a little more choice due to her restricted diet, but staff usually find something suitable.
Access to a GP seems a bit hit-and-miss, but this may not be the fault of the home.
Very nice and friendly atmosphere.

Reply from Rahi Joshi, Marketing Associate at The Meadows

Thank you for sharing your experience at Wordsley Hall. We're pleased to hear your mother is well cared for. Your feedback on food choices and GP access is valuable, and we'll explore ways to enhance those aspects.
Best regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P M (Niece of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is very happy in the home and well looked after. The only thing, I think its a bit expensive.

Reply from Rahi Joshi, Marketing Associate at The Meadows

We're delighted to hear that your aunt is happy and well looked after at The Meadows. We understand concerns about cost, and our home teams maintain exceptional care at all times. Best regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian M (Relative of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cannot fault the home, at all times look after everyone very well. Care staff are more like friends than staff. I do think it's a lot of money per week to look after a little old lady.

Reply from Rahi Joshi, Marketing Associate at The Meadows

Thank you for your kind words and for recognising the team's efforts to ensure the best standards of care at all times. We understand the financial considerations and are committed to providing a high standard of care for our residents.
Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Blanche M (Guardian of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Meadows Care Home are all amazing caring people, from the managers, carers, maintenance, kitchen staff, everyone. All are so helpful and respect all the residents' dignity in every way. Very clean and lovely rooms, excellent food. They have activities and fun times. Thank you so much for looking
after everyone. Happy New Year.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda (Daughter of Resident) published on 7 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in the Meadows for respite during December, I was very impressed by the care my father was given by all the staff, in the past he has stayed at another home but never settled, he was always agitated and very unhappy, but the care he received at The Meadows was exceptional, he was calm,
content, and smiling, this was a great relief to the family. I think my father expressed his feelings well, when I asked if he was ok at the home he said, yes, I feel free to do what I want.
The staff showed him respect, gave him dignity in his care, and acknowledged his independent nature. My father was not just another person but an individual and they treated him so.
The Meadows is most certainly very special, their staff are exceptionally caring people, and although I live a long distance from my father and the home, I would not hesitate in choosing this home should he need long term care. My dad is now back home, stronger and happy and this is all down to the care of the staff at The Meadows.
I cannot thank them enough for everything they have done for my dad. THEY ARE SIMPLY THE BEST.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.1 (9.093)

Overview of Review Score

The Review Score of 9.1 (9.093) out of 10 for The Meadows is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.375 for The Meadows is calculated as follows: ( (46 Excellents x 5) + (52 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 104 Ratings = 4.375

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.718 Points relating to the number of positive Reviews for The Meadows is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11. 9 Positive Reviews ÷ 11 = 0.818

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about The Meadows

What types of Care is The Meadows registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Meadows provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does The Meadows have?

There are 55 Single Rooms.

What are the Facilities & Services at The Meadows?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Meadows to the centre of Haverhill?

1.1 mile(s) as the crow flies, distance by road may be significantly further.