Rendlesham Care Centre

1a Suffolk Drive, Rendlesham, Woodbridge IP12 2TP
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9.9 73 Reviews
  • Rendlesham Care Centre, Woodbridge
The home is situated on the outskirts of the village by Rendlesham Forest and comprises three self-contained communities in one location. There is a warm family atmosphere, with highly trained staff available to get to know residents individually and offer the highest standards of residential, nursing and dementia care on a permanent and short stay basis.

The home is ideally equipped to provide residential support for elderly people living with different types of dementia, including Alzheimer’s disease, vascular dementia and Korsacoff’s syndrome.

A real highlight of the home is its ‘forget me not’ garden, specially designed to provide a safe and stimulating environment for elderly residents living with a form of dementia.

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Care Provided by Rendlesham Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Pearl Hope (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Rendlesham Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,650
    • Self-Funded Nursing Dementia Care from £1,650
    • RESPITE Self-Funded Residential Care from £1,550
    • RESPITE Self-Funded Residential Dementia Care from £1,550
    • RESPITE Self-Funded Nursing Care from £1,650
    • RESPITE Self-Funded Nursing Dementia Care from £1,650
  • (these prices are only a guideline, please contact Rendlesham Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Rendlesham Care Centre Reviews (73)

Total of 73, showing 21-40
9.9

Rendlesham Care Centre has a Review Score of 9.9 (9.881) out of 10, based on 14 reviews in the last 2 years. Over all time Rendlesham Care Centre has 73 reviews.

Overall Experience

  • 56
  • 13
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Date Published

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Review from Alister R (Stepson of Resident) published on 19 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit three times a week at least and am always made welcome and have our wishes accommodated. My stepfather settled in quickly only coming for respite but then decided to stay!

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for taking the time to leave us such a lovely review. I am glad you feel welcome when visiting the home - it is always our aim and we are pleased your stepfather chose to stay with us. Your comments will be passed on to the team, thank you again.


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Review from Donna M (Daughter of Resident) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always feel my father is well supported and looked after. Leave my visit knowing he is always safe and cared for.

Reply from Home Manager, Home Manager at Rendlesham Care Centre

Thank you for your review and positive comments regarding our home and staff, who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


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Review from J P (Daughter of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home provided loving, attentive care when my dad needed it most. It allowed us to re-establish the father/daughter relationship during his last weeks of life. Everybody throughout reception, manager and carers are very supportive of both resident and family.
The facilities are impeccably clean
and well maintained.

Reply from Home Manager at Rendlesham Care Centre

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us and I'm glad you re-established the relationship with your father. Your feedback will be shared with the team.


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Review from A D (Daughter-in-law of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the care and attention given to our loved one. She has always been treated with kindness and dignity. I would not hesitate to recommend Rendlesham to anyone.

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Review from A N (Wife of Resident) published on 2 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As my husband does not have the capacity to make decisions, it is vital that I have confidence in the quality and level of care provided for him - and I do. The first day for room visit and new manager, no difficult to give a comprehensive review. Rendlesham Care Center residential house and standard
of accommodation, decor and grounds need updating, however, full marks to all staff; they are professional, kind and supportive, caring for the whole family.

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Review from Jessica B (Granddaughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Rendlesham Care Centre is everything we could have asked for and more. Every member of staff cares deeply about their residents and often go above and beyond to make them feel safe and happy. We can tell that staff have taken the time to get to know Grandad and it has been a blessing to know that he
is being cared for by such a compassionate team, particularly during the pandemic when we were unable to visit regularly.

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Review from J B (Daughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Through lockdown the staff, and I mean all the staff, have been outstanding. The care and support they have given Dad is second to none. The care, understanding and support to us his family was also outstanding. I really can't praise Rendlesham Care Centre enough. Thank you all.

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Review from Adrian B (Son of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always welcomed, very friendly.

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Review from A B (Daughter of Resident) published on 12 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have been residents (mum for 4 years and dad for 1 year). as a family we know we would not have had this extended time as a family. It is the dedicated staff that have extended my parents like through nursing, daily care, fun, laughter and total support. My father passed at the end of May
and the support, communication and empathy shown by all members of the team were exceptional. we are in awe at their dedication especially in trying circumstances.

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Review from Maurice C (Son of Resident) published on 20 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a massive thank you to the management and staff at Rendlesham Care Home.
What you have done for my mother is first class.
From when she went to you, she is doing very well.
Thank you very much.

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Review from G H (Wife of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to all the staff at Rendlesham Care Home. The carers have been so good with my husband and the lovely nurses have worked a miracle with his gangrenous foot, changing the bandages every day for at least 3 months. This has resulted in him getting better despite all the odds.

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Review from L M (Friend of Resident) published on 23 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the staff and facilities at Rendlesham. The overall experience is very positive. Plenty of smiles and friendship from the staff. Very good management team, compassionate and caring. Highly recommended.

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Review from H D (Niece of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt visited over the Christmas period and couldn't have asked for better care. The staff were friendly and kind and there was plenty to join in with if desired.
My aunt is hoping to visit again in the summer and is looking forward to her stay at Rendlesham - which says it all really!

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Review from J S (Daughter of Resident) published on 14 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Rendlesham Care Centre for 10 months. The staff immediately established an excellent relationship with both him and the family. We were well informed of his care and were able to visit at any time. As his condition deteriorated the staff very thoughtfully adapted to his needs
always respecting his dignity. They were professional and unceasingly patient, kind and compassionate. The steady presence of a cor of familiar staff provided reassurance and enabled him and us to establish an excellent rapport. Following his severe stroke he was always in fresh pyjamas, shaved, hair combed. The end of life care was superlative, gentle respectful and attentive to detail. I have huge respect and gratitude for the exemplary care given.

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Review from C S (Son of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, bright modern care home located in beautiful countryside in Suffolk. The design and security of the home is good. The staff are always extremely friendly and helpful, polite and professional. The level of compassion and care shown to my father was excellent. Nothing was ever too much trouble.
I am pleased to recommend to others.

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Review from S M (Son of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we were at our lowest and my dear mum was at her most troubled and then she moved to Rendlesham! She was treated with respect and dignity, our family views were supported too. A lovely environment with caring and professional staff. My mum received the very best of everything. What more
can a family wish for? We shall be eternally grateful!

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Review from C H (Daughter of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was cared for by the team at Rendlesham Care Centre as if she was a member of their own family. They were very understanding even when presented with challenging behaviour. Her care plan and needs were adapted as her dementia progressed so that she remained as comfortable and as safe as possible.
We thank them for their understanding and compassion in difficult circumstances. Superb care home.

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Review from B G (Friend of Resident) published on 14 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall cleanliness poor - particularly the unit kitchen.
Staff don't appear to understand dignity and privacy e.g. leaving a resident to go to the toilet without staying and talking over item.
Toilet rolls x 2 in the bedroom - not necessary.
Witnessed a resident left unattended for a long time.
Slow
response to the call bell - left out of reach.

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Review from D W (Wife of Resident) published on 15 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was cared for at Rendlesham for a very short period. My family and I were overwhelmed at the love and care shown to my husband during this period and cannot thank all the staff highly enough. We did so appreciate their kindness to us during this difficult time.

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Review from Noreen B (Wife of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exemplary.

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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Rendlesham Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for Rendlesham Care Centre is calculated as follows: ( (142 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 160 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rendlesham Care Centre is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

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Pearl Hope

Job Title: Home Manager

“I lead my professional Care Team in delivering the highest level of care and support for our residents.


My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive. I believe in maintaining strong relationships with residents and their relatives and understand the important contribution that these relationships make to the successful running of a care home.


I feel that the company’s philosophy matches up well with my own beliefs on care provision and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.”


Tina

Tina Irving

Job Title: Senior Carer

I feel really passionate that our residents and their families are treated as individuals, providing high-quality care and ensuring they can continue to keep doing the things they love.


Odessa

Odessa Luke

Job Title: Nurse

Our nurses have specialist expertise and are chosen for their compassion and experience. Whatever type of care your loved one requires, we personalise it entirely to their unique needs, wishes and preferences.