Sidegate Lane Care Home

248 Sidegate Lane, Ipswich IP4 3DH
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8.2 2 Reviews
  • Sidegate Lane Care Home, Ipswich
Sidegate Lane Care Home in Ipswich is a residential care home with 24 en-suite rooms. It provides care and support for up to 24 adults aged 18 and over, with mental health needs.

Sanctuary supported living's highly-trained, kind and caring team have extensive experience in supporting people who have severe and enduring mental health needs and dementia.

The home uses assistive technology such as bed and chair sensors to monitor movement. A hoist system is in place and personal pendant alarms are available.

Residents have access to a communal lounge, dining room and laundry room, accessible kitchen and bathroom, conservatory, sensory room and a level-access garden.

Staff draw up personalised care and support plan with residents. Sidegate Lane provides 24-hour care and support, including personal care, depending on individual needs.

Sidegate Lane has a 'good' rating from the CQC (June 2018).

Care Provided by Sidegate Lane Care Home

  • Type of Service
  • Nursing Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 24 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Care Offered
  • Schizophrenia
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Joanne Singleton (Manager)
  • Admission Criteria
    • Restricted Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (24)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
8.2

Sidegate Lane Care Home has a Review Score of 8.2 (8.208) out of 10, based on 1 reviews in the last 2 years. Over all time Sidegate Lane Care Home has 2 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My Dear Dad was only a resident for a short time but in the 3 months he was there the care respect and dignity he received was absolutely outstanding
Every single one of the care team are truly amazing looking after him and gaining his trust with the most personal parts of being cared for especially
as his dementia got worse
In his final days the care love and support received not only to my Dad but to me was above and beyond
I will be eternally grateful to the entire team for everything during my dads stay and the support I received on a daily basis
A beautiful Carehome with amazing people
I now see them as family members and will never forget their kindness in our time of need

Reply from Julie Laughton, Marketing Manager at Sidegate Lane Care Home

Thank you for your kind words and taking the time to write a review about your experience with Sidegate Lane. Our teams always strive to do their best, and treat everyone with dignity, respect, compassion and care. Your feedback is a testament to their hard work. It means a great deal to us to know that we have made a positive difference during your father's final days.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Sidegate Land for over four years and has sadly recently passed. The care and love that she received were truly amazing. I've spent time with many of Mum's carers in the past week and am so grateful to them for the dignity and love shown to her and the support to me and my sister
at such a difficult time. It's a wonderful place for a loved one to be cared for.

Reply from Julie, Marketing Manager at Sidegate Lane Care Home

Thank you for taking the time to write a review for Sidegate Lane, particularly during such a difficult time. Our teams always try to support the best they can and we're so pleased to hear you think it's a wonderful place for a loved one to be cared for.


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Current Review Score: 8.2 (8.208)

Overview of Review Score

The Review Score of 8.2 (8.208) out of 10 for Sidegate Lane Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sidegate Lane Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.208 Points relating to the number of positive Reviews for Sidegate Lane Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8. 1 Positive Reviews ÷ 4.8 = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jul 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Sidegate Lane Care Home

What types of Care is Sidegate Lane Care Home registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sidegate Lane Care Home provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Sidegate Lane Care Home have?

There are 24 Single Rooms.

What are the Facilities & Services at Sidegate Lane Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sidegate Lane Care Home to the centre of Ipswich?

1.6 mile(s) as the crow flies, distance by road may be significantly further.