St Peter's House Care Home

29 Out Risbygate, Bury St Edmunds IP33 3RJ
Submit a Review
9.8 42 Reviews
  • St Peter's House Care Home, Bury St Edmunds
St Peters House is situated in the market town of Bury St Edmunds. This 18th century home is homely and warm, but with all the modern amenities to make guests feel comfortable and safe.

The home has beautiful gardens, which host a patio area, fruit trees, walnut trees, and they even grow their own tomatoes. The dining area is like that of a hotel and lounges are cosy.

The energy is high at St Peters, with activities on every day and sometimes every hour and events are enjoyed by both residents and their families. The sound of laughter and fun is regularly heard in the home.

Show St Peter's House Care Home on the Map

Care Provided by St Peter's House Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Babs Draper (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (62)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Funding & Fees Guide for St Peter's House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the home to organise an assessment with one of our experienced clinical leads.
    We can then give an accurate average weekly fee.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

St Peter's House Care Home Reviews (42)

Total of 42, showing 1-20
9.8

St Peter's House Care Home has a Review Score of 9.8 (9.822) out of 10, based on 16 reviews in the last 2 years. Over all time St Peter's House Care Home has 42 reviews.

Overall Experience

  • 33
  • 8
  • 1
  • 0
  • 0

Date Published

42
5
7
16
26

Review from Laura E (Granddaughter of Resident) published on 14 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my Grandad every week at St Peter's. All the staff are so welcoming and make you feel part of the family. Everyone is so kind to Grandad and to all the family too . It is a pleasure to go there . The home is clean annd tidy and modern and feels like a home from home . Grandad loves it there
and loves all the staff .

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen B (Wife of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased to provide a review for St Peter's House Care Home. Since my husband has been a resident and I was unable to care for him because of my own poor health I cannot fault any of the staff for the way he is looked after. Any problems he has had have been dealt with with kindness, efficiently
and with dignity. His needs have been discussed with the appropriate staff as soon as possible. I have no need to worry about him when I have visited and I am well informed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle C (Daughter of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

You will always receive a friendly reception when you arrive. All the staff from all areas of St. Peters are kind, caring and helpful. All the staff are approachable. My father has had a very challenging year with many different health problems and not wanting to eat. All staff have been caring and
patient with him. They have kept me informed regarding his care and any treatment required and have taken the time to prepare the foods he will eat. I am pleased to see him taking part in the activities again especially when there is music involved. I know he is happy at St. Peters, safe and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Moira F (Daughter of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are completely satisfied with the care our father received. The staff could not do enough for him. They were compassionate, caring and so supportive of the family during a very difficult time. The cost is high but seems comparable to other homes in town.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S F (Daughter of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived at St Peter's House for the final two years of his life. I live very far away, in North America, and I felt very assured and confident that Dad was treated with loving care, dignity, and respect. I sensed genuine feelings of professionalism but also love from all care staff, from management
(recent year) to carers, team leaders, catering staff, and cleaning staff. This is a safe, well-run, and excellent facility. I was so grateful for the level of communication and support provided.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John P (Sister-in-law of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister, arrived here last week, and today we arrived with a very different sister!
Although frail, she was chatty and she hadn't been before, she was able to express how she was feeling, and the carers were so reassuring. We are so pleased we chose St Peter's Care Home!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Beverley K (Daughter-in-law of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law came to St Peter's in November 2023. He has been welcomed so warmly and he has settled in wonderfully. The staff are so attentive and attend to all his needs. We recently held an anniversary party for my father-in-law, the home prepared wonderful afternoon tea with beautiful cake, sandwiches,
scones and sausage rolls. Wonderful decorations and attention to detail! Highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian O (Son-in-law of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In just a few weeks the change in my mother-in-law is amazing. She is happier and healthier. She has taken part in numerous activities and loved them. From our first visit, the staff are positive and cheerful. Hospitality for visitors is unexpected and generous.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M F (Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good, I thoroughly enjoy it!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C L (Son of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was struggling at home, and even with three care visits a day and the neighbours watching out for him, it was all getting too much for everyone. He was prone to going out wandering at random times, in all weathers too. This was placing extra pressure on the carers as he wasn’t always taking
his tracker with him, so no one knew where he was.
Placing him in St Peter’s has been a massive relief. Knowing he is safe, looked after, fed, warm and comfortable is a great weight off my mind; he is now settled and happy and is engaging with other residents and staff, which can only assist his illness. He is also close to me, so I can now visit whenever, either a quick brew with him or a longer stay for cake too!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie S (Sister of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of care homes were one of trepidation, but on entering St Peter's House was completely unexpected. It was bright, friendly and just so lovely. The staff were extremely friendly and couldn't do more for us. My sister had not looked good for a long time, but when we saw her, she looked happy
for the first time in years and she looked well cared for. Well done you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James B (Grandson of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very pleased with the level of care being provided to my grandmother. There is a secure entrance, which gives added peace of mind, along with the buttons carried by residents at all time, ensuring assistance is always close at hand. My grandmother stated she was pleased with the food provided
and enjoyed the view of the garden that could be seen from her room, which itself was suitably furnished and a perfect size for her. Overall, we would not hesitate to recommend this care home to others seeking such facilities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin L (Son of Resident) published on 15 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly and welcoming environment which in our experience provides first-class care for my mother-in-law who is now ninety-seven and requires support in every aspect of her life.
Modern en-suite bedrooms, well-appointed lounge and dining areas, attractive, sunny, secure garden to the rear
and a broad range of entertainment to engage the residents. Mother has enjoyed a significant improvement in her underlying health since transferring from living at home to St Peter’s House six months ago.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julia D (Niece of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle moved into St Peter's House care home on the 30th of June 2023. He has moved up from Bristol with a terminal condition which has been a huge move/change for him.
From the first contact I had with St Peter's staff in March 2023, I and my family have been treated with care, respect and humour
by all the staff. Staff have gone above and beyond to ensure he and us are well cared for. I/we couldn't ask for a better home for his last months or years.

Reply from Donna Williams, Resident Relations at St Peter's House Care Home

Thank you so very much for your kind words. We will share with the team!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Friend of Resident) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm, welcoming reception on arrival, very clean everywhere. It was good to see that our friend's room included a few pieces of her own furniture and that everything she needed was to hand. Our friend has limited movement so it was lovely to see she was dressed nicely and that her personal hygiene
was well looked after. The staff we met on our visits were friendly and well informed of our friends condition and requirements.

Reply from Donna Williams, Resident Relations at St Peter's House Care Home

Thank you so very much for your kind words. We will share with the team!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stuart O (Son of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic staff with good management operating a tired and under-maintained building and garden. However, the garden is being improved (very important), and rooms are being refurbished. So we have seen great improvement in the last five months.

Reply from George Catanescu, Manager at St Peter's House Care Home

Thank you for your feedback! We are working on improving our premises, with extensive refurbishment planned for this year.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Fiona C (Daughter of Resident) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend St Peter's House highly enough. My father, with advanced dementia, became a resident in July 2021 and stayed there until he died at the end of January this year. As well as seeing how friendly and kind all the staff were, both to my father and other residents, I particularly valued
the care and concern shown towards my mother while visiting; they understand instinctively that relatives can also be vulnerable and need support. I also felt they offered superb end-of-life care, regularly keeping us informed about Dad's condition, making sure he was comfortable at all times and handling all aspects of his eventual passing so sensitively and well. I always felt with St Peters that Dad was absolutely in the right place. To see him relaxed and calm when visiting and see how cheery he was with the staff there was so heartening. I have a strong sense that St Peter's staff respect the people in their care and are truly committed to offering them the best possible experience.

Reply from George Catanescu, Manager at St Peter's House Care Home

Thank you so much for your lovely and kind words, which have been shared with the team! It was our privilege to look after your parents!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise R (Daughter of Resident) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Peter's House has offered complete peace of mind with round the clock care. My mother is ninety-five and with poor vision couldn't cope any longer on her own at home. Staff are happy and inclusive around residents and trained to meet individual needs, the managers are very open and in fact welcome
input from families to ensure their relatives are fulfilled and can cope with their new home environment. This is new territory for relatives as well and every effort is made to meet our needs which is a great comfort. The home is bright, clean and airy and there is a calmness, although there is a lot going on most days, residents are shown respect and privacy if they so wish. We like the fact that whatever your stage in the process of ageing, this home is inclusive and diverse.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J R (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is clean and welcoming - staff are helpful and friendly to both residents and family visitors. The residents are treated with the dignity they deserve.

Reply from George Catanescu, Manager at St Peter's House Care Home

Thank you kindly for your review! We will share this with our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Malcolm H (Brother of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely welcoming, charming and lovely, so clearly provide great care to the residents. They are also always on hand to provide help and advice to visitors if needed and kindly offer coffee and biscuits with your family. The lounges are very comfortable, warm, clean and nicely furnished
in a homely fashion. Small tables are nicely laid daily for lunch. It's a very happy home, so many thanks to all.

Reply from George Catanescu, Manager at St Peter's House Care Home

Thank you for a wonderful review! Your feedback will be shared with our lovely team!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for St Peter's House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.822 for St Peter's House Care Home is calculated as follows: ( (160 Excellents x 5) + (28 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 191 Ratings = 4.822

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Peter's House Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Aug 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 18 Mar 2025

Please contact the Home for additional details.


Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Babs

Babs Draper

Job Title: Home Manager

Babs Draper has dedicated 15 years to the care sector, progressing to a regional operations level. She holds an NVQ5 Diploma in Leadership and Management, reflecting her strong commitment to professional growth.


As the Home Manager of St Peter’s House, Babs ensures the home meets all regulations, prioritizing the safety and well-being of residents. She is immensely proud of her dedicated team, who go above and beyond to ensure residents are treated with dignity and respect, and that their needs are fully met.


Looking ahead, Babs is focused on enhancing residents’ daily lives through engaging in activities that help them live life to the fullest. She understands that choosing a care home is a significant decision and encourages families to visit St Peter’s House, talk to residents, and experience the positive atmosphere firsthand.


St Peter’s House is a vibrant and welcoming home, where the staff team is dedicated to providing personalised care. Babs invites you to visit and discover the warm, community-driven environment, where residents are supported to maintain their hobbies and explore new interests.


Frequently Asked Questions about St Peter's House Care Home

What types of Care is St Peter's House Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Peter's House Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St Peter's House Care Home have?

There are 62 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Peter's House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Peter's House Care Home to the centre of Bury St Edmunds?

0.7 mile(s) as the crow flies, distance by road may be significantly further.