Aldringham Court

Aldeburgh Road, Aldringham, Leiston IP16 4QF
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9.7 98 Reviews
  • Aldringham Court, Leiston
Aldringham Court provides excellent care in a lovely setting near Aldeburgh, known for its connection to Benjamin Britten and the well-known Aldeburgh Music Festival. Only two miles from the Suffolk Heritage Coast, residents can enjoy regular trips to the seaside.

As well as long-term care, Aldringham Court also offers respite care, giving people the chance to stay for a short time if they need extra support or if their carers need a break. This service offers reassurance, knowing that relatives are looked after in a caring and safe environment.

The home offers a calm and peaceful setting but also encourages involvement with the local community, with events such as a Summer Fete and Christmas Party bringing everyone together.

The unique building is set within three acres of well-kept gardens and woodland, with plenty of wildlife like doves, pheasants, and even muntjac deer. The rooms are spacious, many with en-suite bathrooms, garden views, and terraces. Each room has a nurse call system, and residents can bring their furniture to make it feel like home.

Aldringham Court offers a variety of activities each week, with something for everyone to enjoy. The home is visited regularly by a hairdresser, chiropodist, physiotherapist, and local clergy. The catering team serves multiple choices of fresh, tasty meals daily, and special diets are always accommodated.

Call today to speak with one of their care solutions advisors, or book a visit to Aldringham Court and discover how they can support you.

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Care Provided by Aldringham Court

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Myra Miguel (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011
    • Number of floors: 1

Funding & Fees Guide for Aldringham Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,540
    • Self-Funded Nursing Care from £1,540
    • RESPITE Self-Funded Residential Care from £1,540
    • RESPITE Self-Funded Nursing Care from £1,540
  • (these prices are only a guideline, please contact Aldringham Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Aldringham Court Reviews (98)

Total of 98, showing 61-80
9.7

Aldringham Court has a Review Score of 9.7 (9.722) out of 10, based on 42 reviews in the last 2 years. Over all time Aldringham Court has 98 reviews.

Overall Experience

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Review from H M (Daughter of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring to my father who was ill and myself and my mother.

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Review from Pamela M (Wife of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was wonderfully cared for during his short time in Aldringham Court.
Always kept clean and comfortable and nursed with kindness and respect.
A happy atmosphere throughout.

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Review from P S (Wife of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think all the staff are very caring and efficient, very polite and helpful. The room is very comfortable, lovely and light and airy.
They are all very hospitable toward us! I would recommend Aldringham Court to all my friends! The laundry lady is very efficient, all very clean, the food is very good,
my husband eats it all up, mostly! Thank you.

Reply from Tracey Cumby, Home Manager at Aldringham Court

Thank you so much for taking the time to send in a review, it is so lovely to receive positive feedback. I will make sure all the staff are made aware!


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Review from Rosie B (Daughter of Resident) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, helpful, caring, always willing to talk to you.


Lovely carers.


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Review from Christopher C (Son of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was transferred to Aldringham Court in November 2016 from hospital where she was recovering having been neglected in a previous care home.
She was still very weak and it was questionable whether she would survive the journey.
Now 2 years down the line, thanks to the care and dedication of the
staff, Mum is in a much better way. Although bedridden, she receives regular checks to assist her fluid and solid intake to ensure she never becomes dehydrated again.
Mum is a very special person and enjoys a friendly relationship with all the staff.
Always ready to talk to family, the staff keep us well informed of Mum's condition, knowing that Mum is receiving the best possible care is a great comfort to the family.

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Review from J B (Son of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been a momentous month. Mum was 100 on the 3rd of November. So much help has been given by Aldringham Court to mark this special event, including a letter from the Queen very early on and assistance helping the family to organise a lunchtime 100th celebration.
Aldringham Court laid on a
driver to transport my mother and mother in law to this event, so helpful. Thank you so much for your help in so many ways. On return from birthday out, my mother returned to a momentous afternoon at Aldringham Court, with entertainments, decoration '100' banners and ballroom and a birthday cake.
So many cards, presents and good wishes from residents and staff. A memorable day!
My mother loves living at Aldringham Court and the level of care and support from all staff.
She flourishes with people to talk to and activities, care and humour. She has never been happier to have so many positive inputs. It is a joy to visit. Thank you.
She also enjoys the food! Home from home!
Nothing is too much effort.

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Review from C H (Daughter of Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very little was known on arrival and we had to ask many, many questions over a few weeks.
It took a few months to establish routines, ie. showering, linen changing. Now OK.
Staff are very caring and kind. The food is good.
Activities are varied and fun.
A very good nursing service. Always warm and
staff welcoming and friendly to us and Mum.

Reply from Tracey Cumby, Home Manager at Aldringham Court

Thank you for feedback which is invaluable and helps us to further improve the home. It is really important to us that residents and their families have a positive move into the home. We do try to give as much information as possible prior to their move into the home, however following your feedback we have now reviewed the written information we provide to new residents. I hope that the new Welcome Guide and Statement of Purpose cover many of the questions you needed to ask. Thank you for your feedback, we really appreciate it to help improve our service.


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Review from Michael B (Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home provides a good quality care service for the level of the task undertaken. The food quality is good and the amount generous.
Communication between residents and kitchen management is set to improve on a friendly basis with the Residents' Management Committee.

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Review from Teresa P (Wife of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always very good staff are excellent.

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Review from T B (Resident) assisted by family/friend published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is like a home from home. I am very happy here. All the women and men that help me are all very helpful at any time. I trust them and when one is absent I miss them.
I like being here and I like my room and everything is very well organised. I have good chats with staff and the food is 'home from
home'.
Filling in the ratings, I am happy to say 'excellent' because I am very happy here.

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Review from O D (Resident) assisted by family/friend published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable and friendly. They look after my every need. Tasty meals.
Staff are friendly. I am happy here.

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Review from I S (Daughter of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of the home service is good, professional staff and very helpful. It's ideal for visiting, so near to our home. Residents at the home are so friendly.
There is a lot of care provided for all. Security is great, I feel so safe when visiting people. Thanks for all the hard work everyone
is doing. Keep it all up, so we can keep the home working for everyone.

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Review from Nicola G (Sister of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Aldringham Court for two and a half years. He suffered from Alzheimer's and has been unable to speak for over five years. He also has Parkinson's disease. All the nurses and carers are extremely caring in every way. They do a wonderful job and are really supportive to me. The
manager's office staff are also really helpful and all give their time.

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Review from Janet F (Daughter of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, whether nursing, carers or support workers, are very kind and thoughtful. They recognise the residents are individuals and are alert to their specific needs. They go the 'extra mile'.

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Review from Ann E (Daughter of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed by the care that my father received at Aldringham Court. The staff were unfailingly kind, compassionate and humane. Despite having had a stroke and suffering from dementia it was not just his medical needs and personal care which were well looked after. The staff all took the time
to talk to him and reach out to him as a person. My father enjoyed the food and the afternoon entertainment, which were sometimes very adventurous and featured snakes! Families and visitors were always welcomed and many of us were regulars and local which added to the family atmosphere.

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Review from D W (Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone kind and friendly, helpful in every way. Always drink whenever wanted, food anytime, I would like more fresh vegetables but otherwise good variety of meals and fruit when wanted. My room is very cosy and homely, would not want any other. Instead of sandwiches at supper, it would be nice to
have beans or cheese on toast for a change.

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Review from N P (Son of Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we are very satisfied with the care my father is receiving. We are always made welcome and nothing is too much trouble for the staff in general. The food is of a high standard and I feel that he is in very safe hands at Aldringham Court.

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Review from Eric C (Husband of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Up to 24th October 2017, I could not wish for the wonderful care that my wife was given. I will never forget what wonderful care the home gave to my wife and me, may you please give a big thanks to all the staff from me and my family my wife would have wished this.

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Review from Catherine I (Daughter of Resident) published on 5 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager and her Deputy were incredibly supportive to my Mother in organising respite care at very short notice; they were both so empathetic, humorous and caring. The care staff were excellent, caring and considerate.
Food was excellent, my Father was able to have his main meal with my Mother each
day. Facilities very comfortable, a room with a view. Maintenance staff were very obliging.
Overall, nothing was too much trouble, the two-week respite was so comforting in providing security at a time of unexpected ill health following a fall. All staff were smile and friendly, warm and welcoming.
A sincere thank you to the Manager and her Team. A special mention is needed for the Manager-she is absolutely fantastic.

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Review from Anna P (Daughter of Resident) published on 25 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been here since December 2017 and he is far better here than anywhere else. The care is very good, friendly and welcoming to family and friends. Dad is for better here than when he was in the hospital he is happy and relieved. We are all very happy with my dad's care.

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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Aldringham Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Aldringham Court is calculated as follows: ( (374 Excellents x 5) + (102 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 493 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aldringham Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (3)

Myra

Myra Miguel

Job Title: Home Manager

Working at my home for just 5 days, I swiftly felt part of the Team. The building's quirkiness and the warm atmosphere of residents, families, and staff resonate with me.


Enriching residents' lives means ensuring safety, optimal care, engaging activities, and high-quality life. Trained Nurse from the Philippines, 18 years in England, diverse roles, completed Level 5 Leadership and Management in March 2014, and extensive relevant training.


Elaine

Elaine Holmes

Job Title: Activities Co-ordinator

Elaine really enjoys working with the elderly, she finds it so rewarding and loves her role.
Prior to working at Healthcare Homes, Elaine was an Activities/Health Care Assistant.
Elaine believes you need to be kind, compassionate and understanding, to have a good understanding of dementia and the needs of the very ill and frail and to have an understanding of equality and diversity.
The favourite part of her working day is going to the resident’s rooms for one-to-one talks and also enjoys organising entertainment and watching and taking part.
Elaine's biggest professional challenge was changing from her carer role to activities and her biggest career highlight is getting the home ready for Christmas and organising events for the residents.
The qualities that make Elaine stand out are to be kind, compassionate and understanding. Be a good listener and a good role model for the team
Outside of work Elaine enjoys walking, gardening, crafting, sewing, crochet, knitting, swimming and spending time with family.
Her most enjoyable part of working at Aldringham Court is making a difference to an individual’s day; just a little smile or reassurance.


Carroll

Carroll Taylor

Job Title: Head Housekeeper

Please detail any relevant education/training
NVQ2 and NVQ3 Health and Social care. Care homes advanced practitioner.


The year started working at Healthcare Homes.
March 2021


Why did you decide to work at Healthcare Home?
Career progression


What role did you carry out before you came to Healthcare Homes?
Care home advanced practitioner


What do you think a person needs to do to be good in your role?
Be flexible, understanding, caring and approachable.


What’s your favourite part of your working day and why?
Spending time with residents, they are the reason I do my job.


What’s been your biggest professional challenge in your current role, or in your career to date?
My biggest triumph to date was conquering my fears, passing my CHAPs and starting this new job.


What qualities do you think make a good home manager?
Much the same as question 5, firm but fair. A great, enthusiastic team leader and player.


What are your interests outside of work/how do you unwind?
I love fishing, reading and spending quality time with my children and fiancé.


What do you enjoy/are you looking forward to the most about working at this care home?
Working together with the manager and team to be the best we can be. Building great relationships with my colleagues, residents and their families.