Aldringham Court

Aldeburgh Road, Aldringham, Leiston IP16 4QF
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9.7 98 Reviews
  • Aldringham Court, Leiston
Aldringham Court provides excellent care in a lovely setting near Aldeburgh, known for its connection to Benjamin Britten and the well-known Aldeburgh Music Festival. Only two miles from the Suffolk Heritage Coast, residents can enjoy regular trips to the seaside.

As well as long-term care, Aldringham Court also offers respite care, giving people the chance to stay for a short time if they need extra support or if their carers need a break. This service offers reassurance, knowing that relatives are looked after in a caring and safe environment.

The home offers a calm and peaceful setting but also encourages involvement with the local community, with events such as a Summer Fete and Christmas Party bringing everyone together.

The unique building is set within three acres of well-kept gardens and woodland, with plenty of wildlife like doves, pheasants, and even muntjac deer. The rooms are spacious, many with en-suite bathrooms, garden views, and terraces. Each room has a nurse call system, and residents can bring their furniture to make it feel like home.

Aldringham Court offers a variety of activities each week, with something for everyone to enjoy. The home is visited regularly by a hairdresser, chiropodist, physiotherapist, and local clergy. The catering team serves multiple choices of fresh, tasty meals daily, and special diets are always accommodated.

Call today to speak with one of their care solutions advisors, or book a visit to Aldringham Court and discover how they can support you.

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Care Provided by Aldringham Court

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Myra Miguel (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2011
    • Number of floors: 1

Funding & Fees Guide for Aldringham Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,540
    • Self-Funded Nursing Care from £1,540
    • RESPITE Self-Funded Residential Care from £1,540
    • RESPITE Self-Funded Nursing Care from £1,540
  • (these prices are only a guideline, please contact Aldringham Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Aldringham Court Reviews (98)

Total of 98, showing 81-98
9.7

Aldringham Court has a Review Score of 9.7 (9.722) out of 10, based on 42 reviews in the last 2 years. Over all time Aldringham Court has 98 reviews.

Overall Experience

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Date Published

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Review from Richard K (Son of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very well run and managed to a very high standard. All staff play a big part in this.
My father is very well cared for and treated with the utmost respect.
His room is always clean and tidy and kept to a very high standard.
The food is excellent and he loves his meals. Any problems that
have occurred have been dealt with quickly and efficiently and always to our satisfaction. All the staff are amazing.
Thank you.

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Review from Karl H (Son of Resident) published on 4 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very impressed with the level and care from this home. It is lovely to see all the management and staff are always smiling and positive.

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Review from S B (Wife of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband joined Aldringham Court in January 2017. He was welcomed with much thoughtful kindness.
(He had brain damage following an accident). However great improvements appear to be happening, an indication that he is happy and feels safe.
The carers are unfailingly 'wonderful'.

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Review from Alan M (Power of Attorney of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited three other care homes in the area prior to choosing Aldringham Court.
This was by far the best - miles ahead of the others!
It has proved to be the right choice given the service user's circumstances.

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Review from Sandra W (Daughter of Resident) published on 14 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at the home for two years now and has been well looked after during that time.
Mum is a very private person and can be confused, so found it hard to adjust to the change in her circumstances, initially.
However, the staff are excellent and treat her with compassion and dignity, and encourage
her to be as independent as possible, within her capabilities.
Visiting is anytime, which is a real bonus. The staff are always very welcoming to us and other family members.
The atmosphere in the home is always relaxed and friendly, and the new manager is very capable, friendly and approachable.
In the short time the home manager has been in post, there have been positive changes to the routine care of the residents. Standards, in general, are also being addressed. Queries I have raised were dealt with promptly. This positive approach is heartening.
It gives me peace of mind to know that Mum is in a safe and happy environment and respected for herself. Thank you All.

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Review from Rachael S (Daughter of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I now feel things are getting better at Aldringham Court with the new manager. She is now on top of everything and seems to get things moving, in the short time she has been there. Have just met the deputy manager and she seems very focused. The food is and looks very nice and hot and mum enjoys it.

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Review from Virgina R (Daughter of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home has improvements to make. Staffing levels, continuity and cleanliness, nursing attention to be shared/help for carers.
The home desperately needs work doing outside on the grounds, a good tidy up.
The response time for carers/nurses sorting problems needs to be quicker and better.
More
information required for what staff are on each day and their duties, need to know more info on what happens with individual residents.
I don't know how much is being done for my mother at times.

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Review from Duncan (Partner of Resident) published on 25 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Slow to respond to pagers.

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Review from M K B (Husband of Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and attentive staff, a cheerful atmosphere and excellent, well maintained gardens which provide therapeutic help for residents.

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Review from Lam (Wife of Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband moved to Aldringham Court in April 2016 from another nursing home. I am very happy with the care he is receiving and I appreciate the caring attitude towards me too. He is calm and relaxed, well groomed, clean and dressed. He has many nursing needs and these are well addressed. There is a
happy atmosphere at Aldringham Court the staff greet me and talk to me and are kind to the patients. The manager is friendly and approachable and efficient.

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Review from Jean H (Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here from hospital for convalescence prior to going home. I was initially unhappy about not being able to be discharged home. After settling in for two days I realised how lovely it is here. My view from the window is wonderful. The staff always cheerful and helpful my choices respected. If I
has to move to a home permanently Aldringham would be it.

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Review from Jessie S (Wife of Resident) published on 20 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was reluctant for my husband to go from hospital into a nursing home, but needs must. I realised he needed more care than he could have at home, even with 2 agency carers, 4 times daily and myself on hand all the time. My son and I went just to look at Aldringham Court. We really scrutinised the place.
We were not only satisfied with what we saw but knew this was it. It proved to be very homely, welcoming, well trained and kind staff. He had a very pleasant room of his own, also near the nursing station. I spent time with him every day from morning until night. He was always kept clean, shaved and dressed like I wanted him to be. I have no hesitation in recommending this home from home.

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Review from Shirley H (Friend of Resident) published on 28 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been caring for my friend for over six years with many changes, re management, staffing and the home being extended. My friend loves her room and is content to enjoy her own company despite many opportunities to associate with residents and staff. I had considered moving her to a different home
at one stage, but can honestly say I am glad I didn't. This was due to the very kind help and understanding received from management at that time, who met all the needs that was very unhappy about at that point. Having had so many managers almost seven years (of all characters), I am so pleased with our current manager, from day one I really feel included, from my observations, the home is again the friendly caring and happy home it used to be. The carers are brilliant.

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Review from Beryl (Cousin of Resident) published on 12 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Residents appear to be well cared for, in my cousins case she always smiles broadly and when staff appear. She is unable to communicate but seems very comfortable and happy.

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Review from Jane C (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, good management. They try very hard to get it right. My mother, then aged 92 and dying, 18 months on and almost 94 has learned to walk with a frame and is able to enjoy some quality of life again!

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Review from E S (Daughter of Resident) published on 1 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been very happy with the care my mother has received. She did not wish to move into a care home but the memory clinic in Kent insisted.
She settled in much quicker than expected, and as she can be quite difficult I admire the way the staff are gentle and persuade her to do things - like baths
etc.
The staff have got used to her and always treat her with respect. I am very grateful for the fact that she is very safe and cared for.

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Review from Kim (Daughter of Resident) published on 28 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad made Aldringham Court his home a few months ago and settled in very quickly with the help of all the staff. The carers are compassionate, the nurses experienced and professional and the kitchen staff have helped dad enjoy his puréed food again with a colourful and varied diet. The Manager and her
team make Aldringham Court a family friendly environment in which to visit their loved ones. Everyone plays their important part, from the welcome at reception, entertainment provided for the residents to helping set up dads room, moving furniture, installing the TV and looking after the beautiful grounds outside.

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Review from Joanna H (Daughter of Resident) published on 12 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been here for over 2 years now and is very happy and content. All staff are very friendly, kind and caring. We can visit at any time and when we do the staff are all very welcoming. The facilities are good, mum has a lovely warm room with ensuite toilet and washbasin and this is kept spotlessly
clean. On the whole mum enjoys her food and the chef makes delicious cakes! Several activities are organised for the residents to join in and entertainment is regularly organised which the residents enjoy, including a Summer fete and Christmas party.

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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Aldringham Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Aldringham Court is calculated as follows: ( (374 Excellents x 5) + (102 Goods x 4) + (16 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 493 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aldringham Court is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

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Meet the Team (3)

Myra

Myra Miguel

Job Title: Home Manager

Working at my home for just 5 days, I swiftly felt part of the Team. The building's quirkiness and the warm atmosphere of residents, families, and staff resonate with me.


Enriching residents' lives means ensuring safety, optimal care, engaging activities, and high-quality life. Trained Nurse from the Philippines, 18 years in England, diverse roles, completed Level 5 Leadership and Management in March 2014, and extensive relevant training.


Elaine

Elaine Holmes

Job Title: Activities Co-ordinator

Elaine really enjoys working with the elderly, she finds it so rewarding and loves her role.
Prior to working at Healthcare Homes, Elaine was an Activities/Health Care Assistant.
Elaine believes you need to be kind, compassionate and understanding, to have a good understanding of dementia and the needs of the very ill and frail and to have an understanding of equality and diversity.
The favourite part of her working day is going to the resident’s rooms for one-to-one talks and also enjoys organising entertainment and watching and taking part.
Elaine's biggest professional challenge was changing from her carer role to activities and her biggest career highlight is getting the home ready for Christmas and organising events for the residents.
The qualities that make Elaine stand out are to be kind, compassionate and understanding. Be a good listener and a good role model for the team
Outside of work Elaine enjoys walking, gardening, crafting, sewing, crochet, knitting, swimming and spending time with family.
Her most enjoyable part of working at Aldringham Court is making a difference to an individual’s day; just a little smile or reassurance.


Carroll

Carroll Taylor

Job Title: Head Housekeeper

Please detail any relevant education/training
NVQ2 and NVQ3 Health and Social care. Care homes advanced practitioner.


The year started working at Healthcare Homes.
March 2021


Why did you decide to work at Healthcare Home?
Career progression


What role did you carry out before you came to Healthcare Homes?
Care home advanced practitioner


What do you think a person needs to do to be good in your role?
Be flexible, understanding, caring and approachable.


What’s your favourite part of your working day and why?
Spending time with residents, they are the reason I do my job.


What’s been your biggest professional challenge in your current role, or in your career to date?
My biggest triumph to date was conquering my fears, passing my CHAPs and starting this new job.


What qualities do you think make a good home manager?
Much the same as question 5, firm but fair. A great, enthusiastic team leader and player.


What are your interests outside of work/how do you unwind?
I love fishing, reading and spending quality time with my children and fiancé.


What do you enjoy/are you looking forward to the most about working at this care home?
Working together with the manager and team to be the best we can be. Building great relationships with my colleagues, residents and their families.