Barchester Bloomfield Care Home

Salisbury Road, Paulton, Near Bath, Bristol BS39 7BD
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9.9 122 Reviews
  • Barchester Bloomfield Care Home, Bristol
Ideally located, Bloomfield care home offers panoramic views of the Mendip Hills, whilst providing high-quality care in four small communities on the one site.

Residents benefit from a warm and cosy atmosphere whilst enjoying the perks of a friendly care home and living an active sociable life. Activities at Bloomfield are designed to enhance the residents' well-being, encourage social interaction, and support them with their existing hobbies and interests. Activities are wide ranging and personalised to residents' needs.

The long standing, experienced and well-trained team provide first-class, 24-hour nursing care alongside expert care for people with dementia in the Memory Lane community.

Care at Bloomfield is based on detailed assessments and care plans, which cover areas such as life history, likes and dislikes, spiritual and religious needs and all aspects of personal daily living needs.

All meals are cooked with fresh, seasonal ingredients by the in-house chef who can meet all dietary requirements.

Care Provided by Barchester Bloomfield Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 102 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jing Wen (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (102)
    • Single Rooms with ensuite Wet Room (41)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Barchester Bloomfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Bloomfield Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • All visitors are welcome to visit at any time.


  • Parking
  • The home has two car parks for visitors and staff.


Barchester Bloomfield Care Home Reviews (122)

Total of 122, showing 101-120
9.9

Barchester Bloomfield Care Home has a Review Score of 9.9 (9.905) out of 10, based on 40 reviews in the last 2 years. Over all time Barchester Bloomfield Care Home has 122 reviews.

Overall Experience

  • 94
  • 22
  • 6
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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law seems content and looked after, comfortable and kind staff. Staff levels seem to have reduced, activities seem less at the moment.
Evening meal (tea) is very unpalatable, beige starchy and non-nutritious veg or fruit garnish (fresh) would boost its appeal. She has complained of boredom
recently.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful care and staff.

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Overall Experience  Overall Experience 5.0 out of 5

All the staff, at every level, are friendly, helpful and inclusive. The atmosphere is warm and the complimentary, self-service refreshments offered with a relaxed, comfortable setting are much appreciated. The food is varied and of a high standard and the care given is friendly, warm and personal, with
residents being treated more like family.

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Overall Experience  Overall Experience 5.0 out of 5

My father was made to feel at home from the day he arrived.
All the staff are extremely friendly and nothing is too much trouble.
Residents can join the many activities that are on offer which are interesting and obviously give him the chance to meet others and sometimes learn things or new skills.
The
food is varied and there is plenty of choices and it always looks very tasty.
So, a lovely home for anyone to come and live.

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Overall Experience  Overall Experience 5.0 out of 5

One week of respite.
Very warm and friendly staff throughout.
Excellent food with a good variety.
Choice of activities although not used on this visit.
Spotless - lovely decor.
Safe, well-kept gardens.
I like the touches such as tea/coffee/cakes/water available to all in the foyer. Linen tablecloths,
small lounges for family visits, outdoor furniture.

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Overall Experience  Overall Experience 5.0 out of 5

Superb care from everyone, from entering the home, for both residents and family alike. Absolutely nothing was too much trouble and this commitment came from every member of staff and everyone made my mother in law's final weeks the very best they could have been. Care with compassion and dignity and
she loved it there, all while fully supporting both her and her family, with a level of care and compassion that was second to none. Nobody could do better!

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Overall Experience  Overall Experience 5.0 out of 5

The Improvement we have seen over the past couple of months has been fantastic to watch. The food has improved dramatically and level of care is very good. Mum has now joined Dad here and, although she has quite a high level of care needs, she has settled amazingly well and is being looked after brilliantly.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Recently refurbished under new management. Residents are treated as individuals and respected both by management and carers. Nothing is too much trouble for the carers and families are made welcome when visiting. Management and office staff are available when requested and are always welcoming and friendly
to all.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in here for nearly 18 months her treatment from all the staff has been excellent, she is very happy at this home. My mother is allowed breakfast in bed if she wants to(which she does most days.) The staff are all very approachable from the carers to the nurses, admin to the manager,
cleaners to chefs.The staff are also excellent at dealing with internal family problems and differences of opinion within the family over the resident's care and needs. They are diplomatic, friendly, reassuring comforting, at this difficult time when tough decisions have to be made about our loved ones. My mother has become incontinent, she is never left in wet pads or clothes and even the chair covers are removed straight away so it never smells.
If this home is still run in the same way when my health fails and I am no longer able to be cared for at home I am booking myself a place here. It is also reassuring to the residents knowing that their loved ones are also supported when the need arises.

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Overall Experience  Overall Experience 5.0 out of 5

Great staff, both care and office. Lovely environment. Made dad very comfortable for his last few weeks.

Reply from Victoria Thorne, Management Team at Bloomfield at Barchester Bloomfield Care Home

Dear Jenny, we really appreciate your review, thank you so much. It was a real pleasure to meet you, and we are glad that we were able to help your dad and your family at such a hard time.


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Overall Experience  Overall Experience 5.0 out of 5

My husband had excellent care throughout his short stay. He was treated with dignity and kindness by a group of carers he came to know well. When he died the whole family were well treated.

Reply from Victoria Thorne, Management Team at Bloomfield at Barchester Bloomfield Care Home

Dear Jo, thank you so much for your review of Bloomfield. It has been such a pleasure to meet your husband, you and your family. I will ensure that the team here at Bloomfield hear your kind words. Again, many thanks.


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Overall Experience  Overall Experience 4.0 out of 5

Good quality care from the staff. Although busy they try to take time out with the residents.


Food is nourishing and varied with a good selection for diabetics.


Activities are available for those who wish to partake.


Reply from Management team at Bloomfield, Customer Relationship Manager at Barchester Bloomfield Care Home

Thank you for your positive feedback regarding our care staff and the care that they provide, I will ensure to pass this onto the teams. We are continually striving to ensure that we provide the best for our residents and I am pleased to hear that we are able to provide enough variation for those who are diabetic. Please do contact us if you wish for anything additional on the menu or any specific activities, we are happy to help.


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Overall Experience  Overall Experience 5.0 out of 5

In my mother's words she "couldn't be better looked after".
We were told on admittance that residents were taken out in a minibus - this has never happened.
Mum looks well and is happy, these are the priorities.

Reply from Management team at Blomfield, Customer Relatonship Manager at Barchester Bloomfield Care Home

Dear Susan, we are very pleased to hear that your mother feels this way, it is a pleasure to have her in our family and thank you for sharing this with us. I will ensure to feed these kind words back to the team. I am sorry to hear this regarding the minibus, we will look into this promptly and come back to you as soon as possible. Thank you, Susan, for taking the time to review us, we value your feedback.


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Overall Experience  Overall Experience 3.0 out of 5

A very good home with large gardens for walking.
It is bright and clean, also good standards including all linen.
I found the big drawback was the quality of the food with the kitchen staff continually changing.
The reason for leaving was the very high price per month for the service I was getting
ie apart from a room and meals, no nursing was needed.

Reply from Management team at Bloomfield, Customer Relationship Manager at Barchester Bloomfield Care Home

Dear Desmond, thank you for taking the time to review our home here at Bloomfield. We have a brilliant housekeeping team and gardener who I know are always wanting to ensure that we do the very best for our residents. I am sorry to hear that the quality of food has not been consistent, we have taken this feedback on board and we will address how we can improve this service for our residents moving forward. Please do contact us if we can be of any assistance in the future, we will be happy to help.


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Overall Experience  Overall Experience 5.0 out of 5

All staff on Ashway are fantastic.

Reply from Management team at Bloomfield, Customer Relationship Manager at Barchester Bloomfield Care Home

Dear Nicola, thank you very much for your kind review of Bloomfield, we are very pleased that you feel the staff on Ashway are fanstastic. They are a brilliant team alongside our wonderful residents. I will ensure that I feed this back to the Ashway family!


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Overall Experience  Overall Experience 3.0 out of 5

In the main the care is very good! Food is passable.

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Overall Experience  Overall Experience 3.0 out of 5

Very happy, enjoyed the meals and service. Bingo and related games and good entertainment. Staff and carers very friendly, felt at home.
But too expensive on my income.

Reply from Julie Cotterill, General Manager at Barchester Bloomfield Care Home

Thank you for taking the time to review Bloomfield Care Centre. We are very happy that you had a good time with us for your respite stay, we thoroughly enjoyed having you in the home.


We are very pleased that we meet your expectations and look forward to seeing you in the future perhaps?


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Overall Experience  Overall Experience 4.0 out of 5

When we visit, we find the home very welcoming, always offering tea and cake.


You can visit any time.


Reply from Julie Cotterill, General Manager at Barchester Bloomfield Care Home

Thank you very much for your review and the kind things you say about the home. We always try to make sure everyone gets a lovely warm welcome here at Bloomfield we don't just care for our residents we love to care for the families too! So pleased you are happy with husbands care and his environment.


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Overall Experience  Overall Experience 5.0 out of 5

The person we were visiting was here for two weeks respite, whilst her daughter and our son were on holiday.

Reply from Julie Cotterill, General Manager at Barchester Bloomfield Care Home

Thank you for reviewing our home, we are so pleased that you found the home to be excellent in many areas and we will strive to make sure it is excellent in the other areas when your friend comes to stay with us again.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been to Bloomfield for respite care several times and I have always been pleased with the care he received and also the help and consideration shown to me. The chef made a birthday cake for my husband and served it herself which was very kind.

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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Barchester Bloomfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Barchester Bloomfield Care Home is calculated as follows: ( (429 Excellents x 5) + (41 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 472 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Bloomfield Care Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 registered maximum number of service users is 20.4, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Aug 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (29)

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Meet the Team (18)

Jing

Jing Wen

Job Title: General Manager

Joined: 2021

I have been working in health and social care since 2005, I have a nursing background and achieved my Bachelor of Nursing in 2004. I love my job and find it extremely rewarding to work in a care home setting rather than a clinical hospital, I am privileged to have such a long-term involvement in someone's life and to make a difference in their day, putting a smile on their faces and helping them with any concerns they might have.


I am a mother to a lovely little girl, aged ten and the wife of a very supportive husband. We love spending precious time together and have many hobbies, such as playing the piano, singing, riding our bicycles and having friends around.


Katrina

Katrina O'hagan

Job Title: Deputy manager

Joined: 2023

I have worked for Barchester Health Care since 2016 and joined the wonderful team at Bloomfield Care Centre as Deputy Manager at the beginning of 2023.


I originally started my nursing career supporting adults with Learning Disabilities, the transition to supporting older adults has been fantastic and I haven’t looked back since. I am passionate about my job and working alongside the team to help them provide high-quality person-centred care.


It’s a pleasure and a privilege to be able to get to know our residents, as well as their friends and family. Finding out and implementing what is important to them, as well as for them.


Marvie

Marvie Tero

Job Title: Unit Manager

Hi, I am Marvie and I am from the Philippines, I joined Bloomfield in January 2021.


Caring for others is something that is very close to my heart, I am working hard to progress my career and learn new skills each day, the team here at Bloomfield is amazing and we support each other to be the best we can. In the short time I have been at Bloomfield I have already been made head of unit.


In my downtime, I like to listen to music, go for walks and enjoy the outdoors as much as I can.


With the help of the Barchester learning program I hope to continue to develop and move my career forward.


Anna

Anna Cacayan

Job Title: Unit Manager

Joined: 2008

My name is Anna and I started my journey with Barchester in 2008.
I started out as a Nurse and then went on to be a Unit Manager, on the Memory Lane unit.
I am passionate about working with the elderly and I am focused on providing the best possible care for them. I do believe that my team is caring and providing the best possible person-centered care to our residents.


James

James Cortinas

Job Title: Unit Manager

Joined: 2020

Hi, my name is James and I have am lucky to be a Unit Manager here at Bloomfield.


I have worked at Bloomfield as a nurse since 2023 and I am proud to have been promoted to Unit Manager responsible for our Beechwood community supporting those living with dementia. My team and I work hard every day to ensure our residents are able to live sociable and fulfilled lives.


We are always pleased to welcome new residents to our community and love discussing our care and activities with family members. I look forward to meeting you soon.


Julia

Julia Maphosa

Job Title: Unit Manager

I started working at Bloomfield as a bank Senior Carer in 2010. At the time I was doing my leadership and Management in the Health and Social Care for Young and Old People. Once this was completed I decided to become a permanent employee as I enjoyed working with people from different walks of life, especially dementia. Ensuring their well-being and having a meaningful life is like a goal achieved. Whilst at Bloomfield I studied as Care Practitioner and this is the role I am now in, supporting the trained nurses and the carers in their home. I love what I do.


Cathy

Cathy Jallow

Job Title: Activities Coordinator

Hello, My name is Cathy and i am the Activities coordinator here at Bloomfield care centre


Christine

Christine Barnes

Job Title: Activity assistant

Hello, My name is Christine and i am part of the activities team here at Bloomfield care centre.


Pawel

Pawel Kwaitkowski

Job Title: Head Chef

Joined: 2011

I began my catering career at Bloomfield in January 2011, when I held the post of kitchen assistant, as time passed my love of cooking grew and I found myself experimenting with menu's as a second chef, a post I held for seven years before being promoted to head chef this year. I pride myself on the quality, taste and the presentation of my dishes for residents to enjoy.


Kacper

Kacper Palusinski

Job Title: Second Chef

Hello, My name is Kacper and I am the second chef here at Bloomfield care centre.


Emily

Emily Lamb

Job Title: Administrator

Hi, my name is Emily and I am the Home Administrator here at Bloomfield Care Centre. I have worked at Bloomfield since August 2020. My hobbies include watching my children play Rugby and looking after my very own birds of prey. 


Susan

Susan Corp

Job Title: Admin assistant

Hello, My name is Susan and i am one of the admin team here at Bloomfield care centre.


Claire

Claire Perry

Job Title: Receptionist

Joined: 2016

My name is Claire, I've been working at Bloomfield for four years. I really enjoy spending time with residents and welcoming families and visitors into the home.
In my spare time, I look forward to holidays abroad and spending time with my daughter, especially shopping.


Robert

Robert Hudson

Job Title: Head of Maintenance

Hello, My name is Robert and i am head of maintenance here at Bloomfield care centre.


Emma

Emma Brown

Job Title: Senior Healthcare assistant

I first started at Bloomfield in 2005 as a weekend Receptionist. By 2007, I was a Senior Carer. In 2016, I was given an opportunity in a more senior role within a different care company. After 6 months there, I realised that I wanted to be in a more hands-on role, and was lucky enough to be taken on by Bloomfield again. I find working at Bloomfield to be very rewarding, and I am open to new challenges each day.


Alison

Alison Wilkinson

Job Title: Healthcare Assistant

I have worked at Bloomfield Care Centre for 8 years now. I love my role and the team I work with. Before joining the team here, I supported people in their own homes. I feel I have lots of experience in both fields. The most rewarding thing is making sure people are at ease and comfortable in their surroundings.


Ann

Ann Smith

Job Title: House keeper

Hello, My name is Ann and i am part of the house keeping team here at Bloomfield care centre.


Samantha

Samantha Kilburn

Job Title: Care assistant

Hello, My name is Samantha and I am part of the care team here at Bloomfield.