Cholwell House Nursing Home

Main Road, Temple Cloud, Bristol BS39 5DJ
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8.7 25 Reviews
  • Cholwell House Nursing Home, Bristol
Cholwell House has been a family-run care home since 1992 and is located in Temple Cloud, Bristol. It is dual registered, offering accommodation for individuals requiring nursing, residential and respite care and who are living with conditions which challenge their mental or physical health.

Formerly the residence of the Rees-Mogg family, Cholwell House was converted into a nursing home in 1985. It is an elegant, spacious mansion house with beautiful views of the surrounding countryside and is easily accessible from Bristol and Bath.

They are privileged to provide the highest standard of care from highly trained and confident staff, equipped to anticipate and fulfil the wishes of those in their care.

Their highly competent, sensitive nursing and ancillary team connect with residents in meaningful communication providing continuous 24 hours cover to deliver an enhanced standard of holistic care.

They offer a highly specialised service for people at the end of their lives.

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Care Provided by Cholwell House Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Down Syndrome
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Mr & Mrs Thompson
  • Person in charge
  • Amanda Davidson (Manager)
  • Admission Criteria
    • private and social service referrals
    • Ages 50+
  • Room Information
    • Single Rooms (31)
    • Couples/Companion Rooms (10)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Cholwell House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,200
    • Self-Funded Residential Dementia Care from £1,200
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,399
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • Respite periods are for a minimum of 1 month
  • (these prices are only a guideline, please contact Cholwell House Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site car parking available


Cholwell House Nursing Home Reviews (25)

Total of 25, showing 1-20
8.7

Cholwell House Nursing Home has a Review Score of 8.7 (8.658) out of 10, based on 4 reviews in the last 2 years. Over all time Cholwell House Nursing Home has 25 reviews.

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Review from S C (Daughter of Resident) published on 20 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived here in October. She has always said never wanted to go into a care home. But since arriving she is so happy and settled. She loves the staff and even though she is 98 years old, she really settled in.
I visit a great deal and can not fault anything at the home. So I go away knowing
she is happy and safe for the first time in many years.

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Review from Paul G (Son of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad lived at Cholwell House Nursing Home for four years and passed away in May 2023, aged 96. We were worried that, as his faculties declined, he would struggle and we would find it difficult to engage with him. We needn’t have worried. It is fantastic and looks after residents as individuals. All the
staff ensure that they feel safe and comfortable.
Dad was dressed, washed, shaved etc every day and looked neat whenever we visited. The food was excellent – he did enjoy the cooked breakfast and the “show and tell” to ask what he would like for lunch. The activities such as singing, bringing in external guests or even animals (we won’t forget the lambs!) were great.
The manager manages the home extremely well and her recruitment policy is excellent, as all the staff show the dedication and commitment that one would hope to see for one’s relative.
We cannot praise Cholwell enough. Dad continued to smile until the end and we would have no hesitation in suggesting Cholwell as a nursing home for anyone’s relatives.

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Review from Chris L (Son of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident from January until May of this year. The love, care, attention and support that she received during her time at Cholwell House were amazing and humbling to witness. Every single nurse was so friendly and supportive to Mum and helped to make her final months as comfortable as possible.
Our family are so grateful for the love and support provided to us, as well as Mum over a really difficult period - a huge thank you to all of the amazing Cholwell team.

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Review from Susan B (Wife of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The loving care given to my husband in his last few weeks was second to none and I could not have chosen a better place for him to be. The care extended to myself and the family. Many thanks for making the end-of-life experience more bearable.

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Review from Jonathan C (Son of Resident) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Cholwell House Nursing Home in January 2022. Sadly she died in June 2022.
From beginning to end, we were so happy with everything to do with the home. The staff were absolutely fabulous - warm, caring, compassionate, knowledgeable and had time for my mum and for me and my
family. From day one, they treated my mum like a good friend and made it her home.
We knew that Mum was in excellent hands and that provided an enormous sense of relief at a time of immense stress, upset and ultimately sadness.
They cared for Mum so well, right until her last day - they were respectful, caring and so supportive.
We thank everyone at Cholwell so much - a fabulous team.

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Review from W G (Daughter of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always difficult to accept that a parent, who has always been so independent and capable, needs to go into care. But the support and care given to our father over the last year or so at Cholwell House Nursing Home, led so professionally by the managers, was remarkable. Whilst the pandemic placed
severe restrictions on visiting, it was a great comfort to know that Dad was in such capable hands. And Cholwell provided a dedicated 'residents line' for family, so we were able at least to chat regularly, even during full lockdown. Thank you for the kind support, patience and care you gave Dad throughout these difficult times.

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Review from Karen H (Daughter of Resident) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a recent resident of Cholwell House Nursing Home. I was worried about her going into care but I can honestly say for both my mother and I it has been a lovely experience. My mother has settled well with lovely, caring nurses and care workers who genuinely are sensitive and interested in
knowing my mother and her needs. The home has a relaxed, caring and happy atmosphere.

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Review from Angela W (Wife of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very upset when I wasn’t managing my husband’s care at home and had to admit him into a nursing home. It was a real comfort and peace of mind for me to know and see that Cholwell House has provided him excellent care and I was kept informed of any changes. The matron and her staff took the time
to get to know him and are always friendly and approachable. With the pandemic restrictions, the staff work very hard to allow the family to visit without breaking the rules.
I am very grateful to all the staff for the care and attention they have provided for my husband. I would have no hesitation to recommend Cholwell House to any family.
Thank you.

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Review from Ali H (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cholwell House is a wonderful home from home for my mum who has been a resident since January of this year. The staff are kind and caring and you feel one of the family immediately.
The house has a calm atmosphere and great attention is paid to all residence. My mum has really blossomed since January
and is so much happier having suffered the loss of her soulmate last year and the increasing challenge of living alone, even with carers she has really gone from strength to strength. I know it is due to the care and support she receives. It's also a very happy place and my mum has great fun with the staff.
The manager is incredible, she is very supportive of me, including me in all decisions regarding my mum's care but also to the wider family which is so important when they live far away.
I wouldn't hesitate to recommend Cholwell House to any family in the same situation as myself.

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Review from Louise L (Daughter of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to thank the Manager and all the staff at Cholwell for their exceptional care of my father. Despite the difficulties that the pandemic has given the staff they have been amazing. My family and I cannot thank you enough for everything you did for him. The care he received was exceptional.

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Review from Margaret W (Daughter of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was with you for nearly two years. Your staff were always kind and attentive to my mum and when I couldn't visit her I knew that she was very well looked after. I shall miss her always but I shall also miss seeing and speaking to all the girls that looked after her.
I would recommend your care
home and all the staff to anyone thinking of trusting them with a dear relative that needs care and company.

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Review from Patricia O (Daughter of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum could not have received better care given with compassion and professionalism 24 hours a day than she did in her 18 month stay with you.
I cannot thank you enough for your attitude, communication skills and sheer dedication.
There is nowhere else I would have liked her to end her days and it
made her passing a good deal easier for my sister and me knowing she was in such good, caring, safe hands.
My everlasting thanks.

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Review from Nicky G (Daughter of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with deep regret that we had to put my mum into a home, after trying to care for her in her own home for as long as we could. On reflection choosing Cholwell House was the best decision that we could have made. The tenderness, compassion and love that was shown to both my mum and us as her family
was exactly what was needed. I would sincerely recommend Cholwell House to anybody in similar circumstances.

Reply from Fiona Trezise, Manager at Cholwell House Nursing Home

Thank you for your kind words, it was a pleasure to care for your Mum and lovely to get to know you all as a family


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Review from Dawn A (Daughter-in-law of Resident) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say that this was my first experience of putting a loved one into care. This was a very distressing time made so much easier by the team at Cholwell. They reassured us that everything would be ok and encouraged us to call as many times as we liked.
From that day on we became part
of the Cholwell family. We visited whenever we wanted and was always greeted with a warm welcome.
My mother-in-law was always so happy and well looked after and I really believed she was loved by all the staff.
At 93 she has now died but I would not hesitate to recommend this nursing home to others and also feel a little sad that I will not be visiting them anymore. Thank you all.

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Review from Lorraine B (Daughter of Resident) published on 11 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who has dementia; has now been in Cholwell for a year and in that time she has always been treated with care, dignity and love.
The staff are like family to the residents and nothing is too much trouble for them. We are always informed of any developments or concerns about Mum's health and
during lockdown we had handmade cards and photos letting us know she was ok.
She has a lovely size room, which is always clean as are all the communal areas. The whole place is light and airy and has a family home atmosphere.
I wouldn't hesitate to recommend Cholwell; as I know Mum is getting the best of care. Thank you to everyone at Cholwell.

Reply from Fiona Trezise, Manager at Cholwell House Nursing Home

Thank you very much for taking the time to leave a review. It's very much appreciated.


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Review from Tracy J (Daughter of Resident) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past 5-years, Cholwell House has taken care of both my parents, arriving at different times and after traumatic and uncomfortable experiences in other homes.
At the time my mum arrived, doctors had given her no more than 3-months to live, her condition extreme both mentally and physically
in her end-stage dementia. Now, nearly 5-years later, she is settled, calm and physically as good as she can be, given her circumstances.
The care, compassion and love that has been shown, not only to my parents but also to me by the wonderful family that Cholwell are, has changed both my parents and my life completely. They are all considered my extended family, and I will never be able to thank them enough for all they do. I love them all, and if mum and dad were able, I know that they would say the same.
Thank you all so much, Cholwell House, you are all totally amazing.

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Review from Heather M (Daughter-in-law of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cholwell is the most amazing home from home nursing home. From the moment you walk through the door you have a warm welcome, very much a family atmosphere. We have been part of the Cholwell family for nearly six years, and in all that time, have never had any concerns about the care, a very dedicated,
compassionate team of cares who never fail to go the extra mile. During the lockdown, we received photos and cards and even a video on my mum-in-laws 80th birthday, again so much effort to make her day special, a cake, banners, balloons and singing! She has sadly been mostly in bed for the last couple of years and never a sore or mark on her skin, a true testament to outstanding care, she is always clean and fresh as is the whole home. I can not speak highly enough of this place and would never hesitate to recommend it, (in fact, I have and those that have also placed their relatives at Cholwell have never regretted it for one minute).

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Review from Trudy (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Cholwell for 5 years and 8 months. I can honestly say in all this time I have never had any reason for complaint. The home is managed extremely well, staff are friendly, welcoming and always show care and compassion to all residents. Over our time here it has been a rollercoaster
ride with the decline of dementia with my mum, but the manager and her team have always involved us in any changes and showed care and support to us at difficult times. During lockdown, I have had photos sent in a card with a message of how mum is, which has been lovely. I will be eternally grateful to everyone at Cholwell and can’t recommend them highly enough. I am very confident that my mum is treated with dignity and compassion which is vital with dementia. In my opinion, they not only do a first-class job but always seem to go that extra mile with the care and compassion that just seems to come naturally to them. Thank you so much.

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Review from J R (Son of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very pleased. My mother is in the lounge area of the home and my only criticism is there are only 2 carers and when they are attending to one resident, the other residents are left to their own devices, toilet etc. I appreciate 2 carers to 12 residents is probably the norm, it leaves something
to be desired.

Reply from Fiona Trezise, Manager at Cholwell House Nursing Home

Thank you for your comment, however, we endeavour to effectively meet residents needs at all times. This is evidenced by a third member of staff being available to assist in the lounge area when required: this enhances the wellbeing of the residents and ensures continuity of care.


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Review from P Y (Brother of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Cholwell House for 3 years and 4 months and has been very well looked after and cared for. She is very happy there. As visitors, we always find the staff very welcoming and pleased to see us. During the recent lockdown, we have been in contact with the staff and been advised all
is well.

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Current Review Score: 8.7 (8.658)

Overview of Review Score

The Review Score of 8.7 (8.658) out of 10 for Cholwell House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Cholwell House Nursing Home is calculated as follows: ( (42 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 46 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.767 Points relating to the number of positive Reviews for Cholwell House Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 4 Positive Reviews ÷ 10.2 = 0.392

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Cholwell House Nursing Home

What types of Care is Cholwell House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cholwell House Nursing Home provide?

Palliative Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Cholwell House Nursing Home have?

There are 31 Single Rooms and 10 Couples/Companion Rooms.

What are the Facilities & Services at Cholwell House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cholwell House Nursing Home to the centre of Bristol?

9.0 mile(s) as the crow flies, distance by road may be significantly further.