Review from C M (Daughter of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience

The staff at Larkhall Springs Nursing Home are so friendly and welcoming. My mum has dementia which has accelerated in the last year so has moved to Larkhall Springs on other peoples recommendations. She receives excellent care and it always clean and beautifully dressed. Munm is settled and as happy

as you can be with her condition, cannot adult her care. Lovely care home, all the staff are lovely

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Larkhall Springs Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Review from Robert C (Son of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience

Friendly and helpful. Caring staff, very clean indeed. I feel able to relax as my relative is safe and in caring hands.

Reply from Shyam Desai, Operations Officer at Larkhall Springs Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.

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Review from J B (Daughter of Resident) published on 12 July 2021
Submitted via Postal Card • Report

Overall Experience

Staff are always approachable and friendly. Always kept up to date with any issues. Mum is very well cared for by all concerned.

Reply from Shyam Desai, Operations Officer at Larkhall Springs Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.

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Review from S B (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience

My mother moved to the home during the middle of lockdown/pandemic. It has been a challenging time for us and the care home has been supportive to us all. The care home staff are always helpful and are very caring to my mum.

Reply from Shyam Desai, Operations Officer at Larkhall Springs Nursing Home

Thank you very much for your lovely review. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the care standard. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.

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Review from Amanda H (Daughter of Resident) published on 9 June 2021
Submitted via Website • Report

Overall Experience

My father was transferred to Larkhall Springs in October 2020, from the hospital, having dementia and declining health with metastatic cancer. Despite this being a very difficult time during the autumn pandemic lockdown, I was relieved my father was going to be safe and looked after in a care home that

also provided nursing care. The Larkhall Springs manager and kind nursing staff were and are very supportive whenever I call to speak to my father or ask them for updates on his health. The staff on the reception desk is also very helpful and welcoming during any call or visit. It was a huge relief and very grateful when the visiting pod was set up in their conservatory at the end of October 2020. All staff work extremely hard and do their very best to provide care and support to both resident and their family. Every member of staff I have spoken to are always polite and friendly and caring. I am extremely grateful to the care team and am very happy my father was placed here.

Reply from Shyam Desai, Operations Officer at Larkhall Springs Nursing Home

Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We are extremely proud of our staff and manager who continue to uphold our high standards. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the care standard. We are very grateful to have had the facilities to enable pod visiting as soon as we could and are extremely happy with the meaningful interactions this has provided our residents and their loved ones. We have passed on your comments to our team at Larkhall Springs, and they have been very grateful to receive them.
Warm regards.

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Review from Karen W (Daughter-in-law of Resident) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience

Cannot praise Larkhill Springs Nursing Home highly enough. The initial transfer of care was smooth and reassuring. The nurses, carers and GP services were excellent. Her room was spotless. Meals provided were adapted to meet her needs as needs changed. A very well managed home. Such kind, caring and

professional staff. We were regularly updated and our visits accommodated. A very difficult time, but our huge thanks to all at Larkhill Springs.

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Review from Andrew W (Son of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience

My mother moved in during the 2020 Covid pandemic. The staff were amazing under very challenging circumstances and worked hard enabling visits when they could during difficult circumstances. Thank you for all you did for my Mum for the 6 months she was with you.

Reply from Shyam Desai, Operations Officer at Larkhall Springs Nursing Home

Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We have passed on your comments to our team at Larkhall and they have been very grateful to receive them.

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Review from Jon B (Son of Resident) published on 28 August 2020
Submitted via Website • Report

Overall Experience

Our Mum was only at Larkhall Springs for a few weeks at the end of her life while suffering from dementia. The standard of care she received was excellent and the staff were always caring and considerate. The humility shown by a staff member, in particular, was outstanding.

Reply from Shyam Desai, Operations Officer at Larkhall Springs Nursing Home

Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We have passed on your comments to our team at Larkhall and they have been very grateful to receive them.

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Review from Sharon W (Daughter of Resident) published on 27 March 2020
Submitted via Website • Report

Overall Experience

Extremely good care taken of my 94-year-old mother with dementia. Staff are cheery and very accomodating. Mum is kept clean, warm and well, nothing is left to chance. The food is amazing. The home is kept exceptionally clean. I'm so glad Mum is there and is generally very happy and settled there.

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Review from C B (Daughter of Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Larkhall Springs for almost four years and have been very happy with her care.
The staff and manager have been very caring and supportive of mum and myself.

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Review from H N (Daughter of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience

My mother spent the last six months of her life at Larkhall Springs and we could not have found a better place for her. The staff without exception were wonderful and treated my mother with dignity, compassion and love. My mother celebrated her 100th Birthday there and a lovely birthday party was arranged

for her which despite her frailty she enjoyed very much. Everything was done to make her last days comfortable and she passed away peacefully in her sleep.

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Review from S M (Sister-in-law of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience

The staff at Larkhall deal with my brother-in-law in a sensitive and caring way. They have infinite patience when dealing with him (he is often very difficult to deal with and can be aggressive).

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Review from T H (Son of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience

I have been so impressed by the care given to my mother at Larkhall Springs. All the staff without exception have been kind, concerned and intuitive. Standards of cleanliness and furnishings are also exemplary. Thank you so much!

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Review from R H (Wife of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience

The staff/patient ratio is good. They are kind and respectful to their clients and respond rapidly to individual needs. Activities are limited but with the severe effects of dementia, most residents cannot respond to anything offered.

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Review from L H (Husband of Resident) published on 1 December 2019
Submitted via Postal Card • Report

Overall Experience

Light, airy nursing home with a buzz about it. Facilities are great, ensuite rooms are excellent. Relatives are warmly welcomed and encouraged. Activities are varied, and the appointment of a second activity coordinator will hopefully, increase the one to one contact. The food is excellent with a monthly

varied menu catering for all needs.

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Review from S A (Daughter of Resident) published on 4 October 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Larkhall Springs for nearly four years. All her needs are met and she is treated with kindness, patience, dignity and respect by all the caring staff.

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Review from L H (Husband of Resident) published on 23 September 2019
Submitted via Postal Card • Report

Overall Experience

Relatively modern building in colourful well kept gardens. Light and airy with a good seledon of communal spaces. Rooms large and well equipped. Management and senior staff efficient, friendly and always approachable. Staff have real empathy with the patients they are kind, concerned and very attentive,

with nothing being too much trouble. This appeals also, to myself as a visiting relative.

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Review from K S (Daughter of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience

Since my mother became a resident in December 2015, I have been very impressed with Larkhall Springs. The staff are caring and supportive to both residents and families. Facilities are excellent, especially since the refurbishment. Everything is clean and well equipped and the food is excellent for

the residents.
My only criticism would be the activities which have been good in the past but, in the last few weeks, there seems to be little going on. The positive approach of previous coordinators is clearly lacking. This is less important for my mother but even she enjoyed the fun and jollity of previous activities staff.

Reply from Shyam Desai, Cedar Care (owner) at Larkhall Springs Nursing Home

Thank you for taking the time to write this review.
We are sorry to hear that you feel there amount of activities offered has decreased. All of our homes provide group and individual activities on a daily basis. We have passed on your concern to our home manager who will investigate this issue and come back to you with her solution.
Kind regards,
The Cedar Care Family.

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Review from L B (Daughter of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been at Larkhall Springs for 11 months. She is 97 years old and has rapidly declined. The staff have cared for her exquisitely and have endeavoured to meet both her physical, social and well-being needs. She has been well cared for and I believe feels loved.

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Review from Kenneth L (Husband of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience

Excellent place.

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Larkhall Springs Nursing Home

Care Provided by Larkhall Springs Nursing Home

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