Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.
There are available parking spaces on site for visitors.
Culverhayes Nursing Home has a Review Score of 9.7 (9.706) out of 10, based on 17 reviews in the last 2 years. Over all time Culverhayes Nursing Home has 45 reviews.
Review from Anna G (Wife of Resident) published on 19 March 2025
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Reply from Anaz Basheer, Culverhayes Home Manager at Culverhayes Nursing Home
Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. I am extremely proud of my staff team who continue to uphold our high standards. I have passed on your comments to my team and they have been very grateful to receive them.
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Review from C E (Friend of Resident) published on 19 March 2025
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Reply from Anaz Basheer, Culverhayes Home Manager at Culverhayes Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care family.
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Review from Paul P (Husband of Resident) published on 21 November 2024
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Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home
Thank you very much for your time to do the review for us. I will be passing your comments and rating to my team on my next meeting.
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Review from Mandy S (Friend of Resident) published on 26 April 2024
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Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home
Thanks a lot for your valuable comments and feedback. Your response will, indeed be a boost to our never-ending journey to achieve great and unparalleled care for our residents at Culverhayes.
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Review from J M (Brother of Resident) published on 26 April 2024
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Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home
Many thanks for your comments and lovely feedback. We are humbled by your remarks, caring is teamwork, residents, family, and staff are part of it. We are proud of our wonderful staff team putting their best foot forward in making sure that residents receive the best possible care. Many thanks.
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Review from Steve C (Friend of Resident) published on 9 April 2024
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Review from Harry M (Friend of Resident) published on 2 April 2024
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Review from C D (Niece of Resident) published on 11 March 2024
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Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home
Your comments and feedback humble us. providing care is teamwork, and we are glad that your uncle recovered after being unwell.
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Review from Claire B (Friend of Resident) published on 11 March 2024
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Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home
Hi Claire, thanks a million for your kind words and ongoing support. We, at Cedar Care, believe that the best care happens in a family-oriented environment. Where everyone supports each other for their betterment. Love, affection, kindness and compassion are the themes one experiences in our family, which is also called Culverhayes Nursing Home.
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Review from David T (Husband of Resident) published on 29 January 2024
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Reply from Ashutosh Mudgal, Area Manager at Culverhayes Nursing Home
Thank you for such a nice review, we will pass this on to our staff. It will certainly boost their morale. Our best wishes are always with you in this difficult time. Kind regards.
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Review from Jeanne W (Sister of Resident) published on 18 January 2024
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Review from S S (Wife of Resident) published on 5 January 2024
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Reply from Ashutosh Mudgal, Area Manager at Culverhayes Nursing Home
Thank you, it is lovely to hear such positive feedback. These wonderful reviews mean a lot to our team at Culverhayes. we hope that your loved one continues to enjoy their stay at Culverhayes.
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Review from Tania E (Daughter of Resident) published on 4 January 2024
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Reply from Ashutosh Mudgal, Area Manager at Culverhayes Nursing Home
Thank you for such a nice review. It is extremely rewarding to know that our residents and their families and friends are happy with the home, the care, and the services we offer. We will convey this feedback to all our staff who render the care. Best regards.
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Review from A M (Son of Resident) published on 11 December 2023
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Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home
Many thanks for your kind words and excellent reviews. We are humbled by your feedback. This makes us even more determined to provide the best possible care for all our wonderful residents.
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Review from Keith S (Husband of Resident) published on 11 December 2023
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Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home
Hi Keith, many thanks for your valuable comments. We, at Cedar Care strive to provide the best possible care for our residents and families. Person-centred care is at the heart of everything we do. Thank you for all your ongoing support to the home. Team Culverhayes.
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Review from Rosy B (Sister of Resident) published on 8 May 2023
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Reply from Sandra Zieziula, Culverhayes Home Manager at Culverhayes Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer.
Warm Regards,
The Cedar Care family.
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Review from Brian D (Partner of Resident) published on 29 March 2023
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Reply from Sandra Zieziula, Culverhayes Home Manager at Culverhayes Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. We are currently rolling out a more updated menu for the residents, hopefully, this will make a difference. Warm Regards, The Cedar Care family.
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Review from Keith H (Son-in-law of Resident) published on 26 December 2022
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Reply from Sandra Zieziula, Culverhayes Home Manager at Culverhayes Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.
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Review from Abi w (Granddaughter of Resident) published on 27 October 2022
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Culverhayes Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.
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Review from S R (Daughter of Resident) published on 21 December 2021
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Culverhayes Nursing Home
Thank you very much for your lovely review. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the Cedar Care standard. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.
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The Review Score of 9.7 (9.706) out of 10 for Culverhayes Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.706 for Culverhayes Nursing Home is calculated as follows: ( (146 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 197 Ratings = 4.706
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Culverhayes Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Dec 2023
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Job Title: Home Manager
Sony manages Culverhayes Nursing Home and overlooks day-to-day operations.