Culverhayes Nursing Home

Lymore Avenue, Twerton, Bath BA2 1AY
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9.7 45 Reviews
  • Culverhayes Nursing Home, Bath
Culverhayes Nursing Home was originally Culverhayes School. It occupies a prime position at the highest point of Lymore Avenue, with spacious grounds and stunning views of Bath.

The home has three separate wings dedicated to care and support to meet the varying types and levels of need of the people living in the home.

The Cherryblossom GF/FF and Bluebell Wings are environments for mental disorder and/or dementia. The Cherryblossom FF Wing is designed primarily for dementia care for those in the middle to late stages of dementia, who might require extra support.

The home has been decorated to enable stimulation and orientation and the grounds contain safe and secure areas enabling Residents to move freely. Residents have the convenience of a local corner shop, which is frequently visited for everyday items. The adjacent playing grounds also contribute to the real community atmosphere surrounding Culverhayes.

Long or short-term care, respite, convalescence, and placement care is offered to those that need specialist care, and palliative care can also be provided.

Care Provided by Culverhayes Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Anaz Basheer (Home Manager)
  • Admission Criteria
    • Residents aged 50 years and over
    • Ages 50+
  • Room Information
    • Single Rooms (65)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Funding & Fees Guide for Culverhayes Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Dementia Care from £1,700
    • RESPITE Self-Funded Residential Dementia Care from £1,700
    • RESPITE Self-Funded Nursing Dementia Care from £1,700
  • Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.


  • (these prices are only a guideline, please contact Culverhayes Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • There are available parking spaces on site for visitors.


Culverhayes Nursing Home Reviews (45)

Total of 45, showing 1-20
9.7

Culverhayes Nursing Home has a Review Score of 9.7 (9.706) out of 10, based on 17 reviews in the last 2 years. Over all time Culverhayes Nursing Home has 45 reviews.

Overall Experience

  • 33
  • 11
  • 1
  • 0
  • 0

Date Published

45
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7
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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the care my husband receives, in my view the friendly + smiling staff do a very difficult job with respect, dignity + compassion, they are always alert and attentive to the residents and visitors needs. They also check that I am ok. I feel less stressed that he is well
cared for.

Reply from Anaz Basheer, Culverhayes Home Manager at Culverhayes Nursing Home

Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. I am extremely proud of my staff team who continue to uphold our high standards. I have passed on your comments to my team and they have been very grateful to receive them.


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Overall Experience  Overall Experience 5.0 out of 5

My Friend has been at Culverhayes nursing home for nearly 3 years. The care she gets is great from all the staff are so friendly and caring. The food is lovely well balanced and good choice menu is change regularly so keeps meal time intresting. Over the last 3 years the home has gone through an amazing
transformation by there own team of trades people making it a bright and lovely environment for the residents.The gardens are lovely for a afternoon in the sun with my friend. The wellbeing staff are always coming up with entertainments to help the residents to relax and enjoy life. The house keeping team keep the place clean, and the residents cloths washed daily, so they always look there best. I could not have have found a better place for my friend.

Reply from Anaz Basheer, Culverhayes Home Manager at Culverhayes Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care family.


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Overall Experience  Overall Experience 5.0 out of 5

The care given to my wife was outstanding. Very compassionate staff with great attention to specific needs and complete understanding of a difficult condition. To be highly commended for their work.

Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home

Thank you very much for your time to do the review for us. I will be passing your comments and rating to my team on my next meeting.


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Overall Experience  Overall Experience 5.0 out of 5

Overall experience - excellent in every way. One member of staff is excellent, and another is exceptional, both are very helpful and caring, kind and happy to help in every way.

Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home

Thanks a lot for your valuable comments and feedback. Your response will, indeed be a boost to our never-ending journey to achieve great and unparalleled care for our residents at Culverhayes.


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Overall Experience  Overall Experience 5.0 out of 5

I am amazed at the consistently excellent attitude and dedication of all the staff at Culverhayes. It suggests to me that staff recruitment and training are superb and prioritized by the management. I visit my brother weekly and always feel that he is in the best possible hands and that the staff have
a genuine warmth and a rapport with him.

Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home

Many thanks for your comments and lovely feedback. We are humbled by your remarks, caring is teamwork, residents, family, and staff are part of it. We are proud of our wonderful staff team putting their best foot forward in making sure that residents receive the best possible care. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

I really cannot praise the staff in this home enough, they are caring, and patient with the residents, it almost brings a tear to my eye every time I visit to see how they are with them all. Dealing with dementia must be such a challenging role and I don't know how they do it day in and day out.
We
haven't met a single member of staff that have not given their all to provide the best possible level of care.
I could single out individuals but they are all so fantastic.

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Overall Experience  Overall Experience 4.0 out of 5

I had visited this facility several years ago to visit a friend with dementia. I found the facility 'dull', lacking features of interest and rather depressing. On my recent visits to see a friend, who has now passed away, I found the place very different - much more interesting, well staffed, secure
and caring. May I thank all the staff I met for their 'caring approach' to the resident.

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Overall Experience  Overall Experience 5.0 out of 5

My uncle stayed at Culverhayes in January of this year after he had been hospitalized. He was safe and very well cared for, with a lovely room and was able to heal and recover. It was such a relief to see him improve the way he did, thanks to the care received.

Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home

Your comments and feedback humble us. providing care is teamwork, and we are glad that your uncle recovered after being unwell.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff I met were just so kind, caring, polite and respectful to my friend and me. There was no "rush" in any aspect of the conversation the staff had with my friend or me.
My friend is so genuinely cared for, even loved. I have complete confidence my friend is safe, secure and respectfully
looked after. I used to be a nurse, and I can assure you Culverhayes is doing its job 100%.

Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home

Hi Claire, thanks a million for your kind words and ongoing support. We, at Cedar Care, believe that the best care happens in a family-oriented environment. Where everyone supports each other for their betterment. Love, affection, kindness and compassion are the themes one experiences in our family, which is also called Culverhayes Nursing Home.


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Overall Experience  Overall Experience 5.0 out of 5

My wife was a resident with quite advanced dementia for nearly 6 months. She passed away with flu on 23rd December. The care she received was of a high standard. The staff were without exception very skilled and friendly. The food provided was plentiful and very good. My wife lost her mobility but nothing
was too much trouble for staff. I visited every day whilst she was there so I am well placed to assess the home. I am so grateful for care and kindness given to me in such a stressful and upsetting time. I am heartbroken now.

Reply from Ashutosh Mudgal, Area Manager at Culverhayes Nursing Home

Thank you for such a nice review, we will pass this on to our staff. It will certainly boost their morale. Our best wishes are always with you in this difficult time. Kind regards.


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Overall Experience  Overall Experience 4.0 out of 5

My sister and I have been very pleased with the standard of care our brother has received since arriving at Culverhayes and feel it's the best place he has lived at over many years in and out of different residences.

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Overall Experience  Overall Experience 5.0 out of 5

This is a very caring care home. All the staff are wonderful, make you feel at home. Nothing is too much trouble for them. I visit at least three times a week. Always feel welcomed by everyone in the home. I don't have any hesitation to recommend this home to anyone.

Reply from Ashutosh Mudgal, Area Manager at Culverhayes Nursing Home

Thank you, it is lovely to hear such positive feedback. These wonderful reviews mean a lot to our team at Culverhayes. we hope that your loved one continues to enjoy their stay at Culverhayes.


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Overall Experience  Overall Experience 5.0 out of 5

My father has been in this home since 2021, and I can honestly say that we are delighted with the care that my father receives.
The food is excellent, and the staff are always happy. It seems like nothing challenges them.
I would recommend Culverhayes to anyone!

Reply from Ashutosh Mudgal, Area Manager at Culverhayes Nursing Home

Thank you for such a nice review. It is extremely rewarding to know that our residents and their families and friends are happy with the home, the care, and the services we offer. We will convey this feedback to all our staff who render the care. Best regards.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing home. Highly motivated and caring staff. Friendly and open atmosphere. Clean. Good food.

Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home

Many thanks for your kind words and excellent reviews. We are humbled by your feedback. This makes us even more determined to provide the best possible care for all our wonderful residents.


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Overall Experience  Overall Experience 4.0 out of 5

My wife has been in this home with quite severe Dementia, for around a year now. There were teething problems to begin with, now she has settled down with the way of life there. I am more than happy with her care, from management to the care she receives from the carers. The food is good and they seem
to be doing improvements all the time. I would recommend this care home to anyone considering putting their loved ones into care.

Reply from Sony Joseph, Culverhayes Home Manager at Culverhayes Nursing Home

Hi Keith, many thanks for your valuable comments. We, at Cedar Care strive to provide the best possible care for our residents and families. Person-centred care is at the heart of everything we do. Thank you for all your ongoing support to the home. Team Culverhayes.


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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring staff, they went over and above to help me help my sister and to have a lovely afternoon after driving so far to see her. With each visit, I could see how they kindly looked after the residents and there was a good, calm atmosphere with quiet, relaxing music playing. A reasonable-sized
garden with plenty of firm chairs for the summer.

Reply from Sandra Zieziula, Culverhayes Home Manager at Culverhayes Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer.
Warm Regards,
The Cedar Care family.


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Overall Experience  Overall Experience 5.0 out of 5

My partner can be very difficult to help as she has many different problems, but the staff at Culverhayes are absolutely amazing, they are understanding helpful and most of all caring. They try and assist you with any questions that you might have, the manager's door is always open for any questions
concerning your loved one or any problems that you may have. The staff that deal with my partner are just so friendly, you know when you are leaving the home that you are leaving your loved one in a safe and caring environment which believe me is worth more than words can say.
Obviously, it’s a home and every home has its minor problems which we all can relate to. When these problems arise the management is very quick to try and sort them and keep you informed on what’s happening. Just to say a massive thank you to all the staff and people involved with Culverhayes Care Home.

Reply from Sandra Zieziula, Culverhayes Home Manager at Culverhayes Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. We are currently rolling out a more updated menu for the residents, hopefully, this will make a difference. Warm Regards, The Cedar Care family.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident in several care homes, so I have experience with the service in all of them. In my opinion, Culverhayes is far and away the best I have seen. The staff are very pleasant and invariably helpful. Above all, they are cheerful - a very important consideration in this
kind of environment.

Reply from Sandra Zieziula, Culverhayes Home Manager at Culverhayes Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.


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Overall Experience  Overall Experience 5.0 out of 5

Went to go visit my gran today and the two carers popped into her room and made sure she was okay and if she would like a drink and was extremely nice and made sure she was comfy and always asked if she was okay. Massive thank you to the two lovely ladies, I recommend this care home to anyone. The lady
came round with her food and asked if she wanted it cut up and explained what the food was to her and spoke to my gran in a very calming way. Just want to say a massive thank you to all the carers out there, you're doing an amazing job helping everyone.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Culverhayes Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.


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Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my mother is receiving at the home, especially through all these difficult times. The staff are caring and attentive to my mother and indeed very responsive to our requests or concerns about my mother's welfare. The manager is approachable too and tries to accommodate my
mother's and our family's need to keep as much contact as possible in the very difficult circumstances of the pandemic. The organisation has been effective in limiting any spread of the virus in the home - I applaud the very hard work of the staff in this situation too - they are all indeed heroes too!

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Culverhayes Nursing Home

Thank you very much for your lovely review. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the Cedar Care standard. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.


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Current Review Score: 9.7 (9.706)

Overview of Review Score

The Review Score of 9.7 (9.706) out of 10 for Culverhayes Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.706 for Culverhayes Nursing Home is calculated as follows: ( (146 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 197 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Culverhayes Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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Sony Joseph

Job Title: Home Manager

Sony manages Culverhayes Nursing Home and overlooks day-to-day operations.


Frequently Asked Questions about Culverhayes Nursing Home

What types of Care is Culverhayes Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Culverhayes Nursing Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Culverhayes Nursing Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Culverhayes Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Culverhayes Nursing Home to the centre of Bath?

1.1 mile(s) as the crow flies, distance by road may be significantly further.