Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.
There are available parking spaces on site for visitors.
Culverhayes Nursing Home has a Review Score of 9.7 (9.706) out of 10, based on 17 reviews in the last 2 years. Over all time Culverhayes Nursing Home has 45 reviews.
Review from P S (Wife of Resident) published on 13 May 2019
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Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home
Thank you for taking the time to write this review. Your kind words have been passed on to our team at Culverhayes, it means a lot to them!
Warm regards,
The Cedar Care Family
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Review from Dora S (Wife of Resident) published on 13 May 2019
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Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home
Dear Dora,
Thank you for taking the time to write this lovely review. Your kind words have been passed on to the team at Culverhayes.
Warm regards,
The Cedar Care Family
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Review from Mary P (Sister-in-law of Resident) published on 13 May 2019
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Reply from Shyam Desai, Cedar Care (owner) at Culverhayes Nursing Home
Dear Mary,
Thank you for your kind words, they mean a lot to us! I am glad to hear that you feel very welcome when you visit Culverhayes, our team strives to create such an atmosphere.
Warm regards,
The Cedar Care Family
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Review from John D (Son of Resident) published on 2 April 2019
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Reply from Shyam Desai, Cedar Care (Owner) at Culverhayes Nursing Home
Dear John,
We would like to thank you for your kind words. The team strive to create the best experience and environment for our residents and everyone who is a part of Culverhayes. Knowing that your father experienced an improvement in his health and enjoyed their care and warmth means a lot to them.
We would also like to express our deepest condolences for your loss, your father will be greatly missed.
Warm regards,
The Cedar Care Family
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Review from Ian T (Son of Resident) published on 22 February 2019
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Reply from Aurelia, Head Office at Culverhayes Nursing Home
Thank you so much for this lovely review. We are so pleased to hear that your Mum enjoyed the home and that you were all happy with the care that she was surrounded with. We treat our residents with the love and respect that we’d want for our own family. Your kind words will be shared with the staff in Culverhayes.
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The Review Score of 9.7 (9.706) out of 10 for Culverhayes Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.706 for Culverhayes Nursing Home is calculated as follows: ( (146 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 197 Ratings = 4.706
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Culverhayes Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Dec 2023
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Job Title: Home Manager
Sony manages Culverhayes Nursing Home and overlooks day-to-day operations.