Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.
St Teresa's Nursing Home has a Review Score of 9.6 (9.628) out of 10, based on 14 reviews in the last 2 years. Over all time St Teresa's Nursing Home has 33 reviews.
Review from Peter S (Husband of Resident) published on 18 February 2025
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
Thank you very much for the lovely review. We are very proud of our staff and the outstanding care they provide. It was a pleasure to care for your wife. I will make sure to pass on your review to all staff.
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Review from Michael C (Husband of Resident) published on 12 February 2025
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
I would like to thank you for taking the time to write such a wonderful review of our home. Our staff at St Teresa's work hard to ensure that they deliver high-quality care and that each of their residents' days is enjoyable. We are very glad that your wife's experience was not short of this, and that we were able to provide her comfort and genuine care. Our team are very grateful for your kind comments, and I will be sure to pass these on to them.
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Review from Julie C (Daughter of Resident) published on 28 January 2025
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
I would like to thank you for taking the time to write such a wonderful review of our home. Our staff at St Teresa's work hard to ensure that they deliver high-quality care and that each of their residents' days is enjoyable. We are very glad that your mother's experience was not short of this, and that we were able to provide her comfort and genuine care. Our team are very grateful for your kind comments, and I will be sure to pass these on to them.
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Review from Y D (Wife of Resident) published on 15 January 2025
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding for us to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.
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Review from Judy P (Sister of Resident) published on 9 August 2024
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We are extremely proud of our staff, who continue to uphold our high standards.
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Review from A P (Sister of Resident) published on 11 June 2024
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
I would like to thank you for taking the time to write such a wonderful review of our home. Our staff at St Teresa's work hard to ensure that they deliver high-quality care and that each of their residents' days is enjoyable. We are very glad that your brother's experience was not short of this, and that we were able to provide him comfort and genuine care. Our team are very grateful for your kind comments, and I will be sure to pass these on to them.
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Review from K A (Daughter of Resident) published on 22 March 2024
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
I would like to thank you for taking the time to write such a wonderful review of our home. Our staff at St Teresa's work hard to ensure that they deliver high-quality care and that each of their residents' days is enjoyable. We are very glad that your father's experience was not short of this, and that we were able to provide him comfort and genuine care. Our team are very grateful for your kind comments, and I will be sure to pass these on to them.
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Review from Adrian W (Husband of Resident) published on 19 March 2024
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding for us to know that our residents, family, and friends are happy with the home, the care, and the services we offer. Warm Regards.
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Review from E S (Friend of Resident) published on 14 March 2024
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
I would like to thank you for taking the time to write such a wonderful review of our home. Our staff at St Teresa's work hard to ensure that they deliver high-quality care and that each of their residents' days is enjoyable. We are very glad that your friend's experience was not short of this, and that we were able to provide her comfort and genuine care. Our team are very grateful for your kind comments, and I will be sure to pass these on to them.
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Review from I D (Husband of Resident) published on 12 March 2024
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
Dear Ian, I would like to thank you for taking the time to write such a wonderful review of our home. Our staff at St Teresa's work hard to ensure that they deliver high-quality care and that each of their residents' days is enjoyable. We are very glad that your wife's experience is not short of this, and that we are able to provide her comfort and genuine care. Our team are very grateful for your kind comments, and I will be sure to pass these on to them.
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Review from Olive C (Wife of Resident) assisted by family/friend published on 26 February 2024
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
Dear Olive, I would like to thank you for taking the time to write such a wonderful review of our home. Our staff at St Teresa's work hard to ensure that they deliver high-quality care and that each of their residents' days is enjoyable. We are very glad that your husband's experience was not short of this, and that we were able to provide him comfort and genuine care. Our team are very grateful for your kind comments, and I will be sure to pass these on to them.
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Review from Terry P (Husband of Resident) published on 4 October 2023
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We are extremely proud of our staff who continue to uphold our high standards. We have passed on your comments to our team and they have been very grateful to receive them.
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Review from Anne M (Daughter of Resident) published on 4 October 2023
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Reply from Mihaela Mihailov, St Teresa's Home Manager at St Teresa's Nursing Home
Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We are extremely proud of our staff who continue to uphold our high standards.
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Care / Support
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Food & Drink
Staff
Activities
Management
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Value for Money
Review from Stephen G (Son of Resident) published on 22 September 2023
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Review from Royston C (Son of Resident) published on 28 December 2022
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.
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Review from Joanna B (Daughter of Resident) published on 24 November 2022
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.
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Review from Michael P (Son of Resident) published on 2 September 2022
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.
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Review from R S (Sister of Resident) published on 24 August 2022
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.
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Review from S H (Daughter of Resident) published on 14 June 2022
Submitted via Postal Card •
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm regards.
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Review from Robert C (Son of Resident) published on 1 April 2022
Submitted via Postal Card •
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.
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The Review Score of 9.6 (9.628) out of 10 for St Teresa's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.699 for St Teresa's Nursing Home is calculated as follows: ( (128 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 163 Ratings = 4.699
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.929 Points relating to the number of positive Reviews for St Teresa's Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 13 Positive Reviews ÷ 14 = 0.929
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jul 2023
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Job Title: Home Manager
Mihaela manages St. Teresa's Nursing Home and overlooks day-to-day operations.
Job Title: Wing Manager
Juliet manages, monitors, and oversees all aspects of clinical and personal care within the home.
Job Title: Wing Manager
Kochurani manages Bartelt Unit