Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.
St Teresa's Nursing Home has a Review Score of 9.6 (9.628) out of 10, based on 14 reviews in the last 2 years. Over all time St Teresa's Nursing Home has 33 reviews.
Review from Sharon S (Friend of Resident) published on 3 March 2022
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.
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Review from Ann R (Wife of Resident) published on 28 February 2022
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our resident's families and friends are happy with the home, the care and the services we offer. Warm Regards.
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Review from Helen S (Sister of Resident) published on 17 February 2022
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Reply from Damian Blochowiak, IT & Marketing Admin Assistant at St Teresa's Nursing Home
Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.
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Review from Andrew M (Son of Resident) published on 28 September 2020
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Reply from Shyam Desai, Operations Officer at St Teresa's Nursing Home
On behalf of the Cedar Care Family, I would like to express our deepest condolences to you and your family at this time. I'd also like to thank you for taking the time to write such a wonderful review of our home. Our staff at St Teresa's work hard to ensure that they deliver high-quality care and that each of their Residents' days is enjoyable. We are very glad that your mother's experience was not short of this, and that we were able to provide her comfort and genuine care in her final weeks with us.
Our team are very grateful for your kind comments, and I will be sure to pass these on to them.
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Review from L G (Wife of Resident) published on 28 February 2020
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Review from T B (Daughter of Resident) published on 11 September 2019
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Review from Denise H (Daughter of Resident) published on 3 September 2019
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Review from K H (Wife of Resident) published on 31 July 2019
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Review from M T (Wife of Resident) published on 16 July 2019
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Review from Neil D (Son of Resident) published on 29 May 2019
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Reply from Shyam Desai, Cedar Care (owner) at St Teresa's Nursing Home
Dear Neil,
Thank you for taking time to write a review, your kind words have been passed on to our team.
Thank you for your recommendations, we will consider these carefully. Please note that our residents are more than welcome to bring in their own furniture in addition to what is supplied.
Warm regards,
The Cedar Care Family
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Review from Angela M (Daughter of Resident) published on 14 March 2019
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Review from Sheila G (Resident) published on 11 May 2018
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Review from H B (Relative of Resident) published on 1 May 2018
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The Review Score of 9.6 (9.628) out of 10 for St Teresa's Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.699 for St Teresa's Nursing Home is calculated as follows: ( (128 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 163 Ratings = 4.699
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.929 Points relating to the number of positive Reviews for St Teresa's Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 13 Positive Reviews ÷ 14 = 0.929
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Jul 2023
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Job Title: Home Manager
Mihaela manages St. Teresa's Nursing Home and overlooks day-to-day operations.
Job Title: Wing Manager
Juliet manages, monitors, and oversees all aspects of clinical and personal care within the home.
Job Title: Wing Manager
Kochurani manages Bartelt Unit