I find the staff friendly and always willing to help with any concerns I have. Mum is happy
J G (Daughter of Resident)
A lovely home with kind, caring staff who look after the residents so well.
I A (Great Great-Niece of Resident)
I immediately felt at ease when I dropped my husband off for respite care.
Sally C (Wife of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Bamfield Lodge Care Home has a Review Score of 9.7 (9.650) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Bamfield Lodge Care Home has 79 reviews.
Review from S G (Son of Resident) published on 12 March 2025
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Review from L T (Nephew of Resident) published on 13 February 2025
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Review from Mary B (Respite Resident) published on 19 December 2024
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Review from A J (Friend of Resident) published on 15 October 2024
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Review from R G (Brother of Resident) published on 30 September 2024
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Review from Steven S (Husband of Resident) published on 30 July 2024
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Review from D L (Friend of Resident) published on 30 July 2024
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Review from Andrew G (Son-in-law of Resident) published on 17 July 2024
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Review from Tony S (Son of Resident) published on 15 July 2024
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Review from Ange G (Daughter of Resident) published on 15 July 2024
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Review from Carol B (Daughter of Resident) published on 15 July 2024
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Review from J C (Daughter of Resident) published on 15 July 2024
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Review from Angela F (Daughter of Resident) published on 9 May 2024
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Reply from Elena-Luminita Porancea, General Manager at Barchester Bamfield Lodge Care Home
Thank you so much for your heartfelt feedback. We're incredibly touched to hear about your positive experience at Bamfield Lodge Care Home. Providing compassionate care and support is our top priority, and we're glad to hear that we've been able to make a difference for your family member. We strive to create a warm and welcoming environment for both residents and their families, and we're thrilled that you feel like part of our extended family. It's wonderful to know that you appreciate the effort we put into ensuring the well-being and comfort of everyone involved. We'll continue to do our best to maintain this level of care and support. Please don't hesitate to reach out if there's anything more can do for you and your loved one.
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Review from Janet W (Resident) published on 1 May 2024
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Reply from Elena-Luminita Porancea, General Manager at Barchester Bamfield Lodge Care Home
Thank you for your kind words! We are delighted that you enjoy your time at Bamfield Lodge Care Home and that our staff make you feel so well looked after. Our staff take great pride in providing wonderful care and creating a friendly atmosphere. We are glad you've made good friends and have fun here. We will definitely plan more trips for you to enjoy as the weather improves, just like the trip to the farm. Your happiness is our priority!
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Review from Lesley t (Daughter of Resident) published on 16 April 2024
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Reply from Elena-Luminita Porancea, General Manager at Barchester Bamfield Lodge Care Home
Thank you so much for your heartfelt message. We deeply appreciate your kind words and are glad to hear that your experience at Bamfield has been positive. Providing a warm, welcoming environment and compassionate care for our residents and their families is our top priority. We're here for you every step of the way. Your recommendation means the world to us. Thank you for entrusting us with your loved one's care.
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Review from D S (Daughter of Resident) published on 27 March 2024
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Reply from Elena-Luminita Porancea, General Manager at Barchester Bamfield Lodge Care Home
Thank you for your review! We are thrilled to hear that your mum has settled in well and is enjoying her time at Bamfield Lodge Care Home. It is wonderful to know that you're happy with the level of care she is receiving and that the staff has been supportive and helpful. If you ever have any further questions or concerns, please don't hesitate to contact Bamfield Lodge Care Home.
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Review from Anne D (Daughter of Resident) published on 1 February 2024
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Reply from Elena-Luminita Porancea, General Manager at Barchester Bamfield Lodge Care Home
I am delighted to hear about your positive experience with Bamfield Lodge Care Home! It's heartening to know that your father ''received excellent care in a clean and supportive environment, from our professional and attentive staff''. Your recommendation is truly appreciated, and it's wonderful that your father enjoyed the food and felt well taken care of. It is reassuring to know that your expectations were met, and I'm sure your feedback will be valuable to others considering similar care options. Your feedback means a lot to us, and we're dedicated to maintaining the highest standards of care for our residents. Thank you for taking the time to share your positive thoughts!
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Review from J G (Daughter of Resident) published on 3 January 2024
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Reply from Elena-Luminita Porancea, General Manager at Barchester Bamfield Lodge Care Home
Thank you for taking the time to share your thoughts with us. We sincerely apologize for any inconvenience caused by the limited parking spaces. We understand the importance of accessible parking for our residents and their families. On a positive note, we are grateful for your acknowledgement of our dedicated and caring staff. Our team is committed to providing the highest level of care, and your kind words serve as a testament to their hard work. We genuinely value your feedback and we are actively exploring solutions to improve the parking situation to enhance the overall experience for everyone. Your input is crucial in helping us make meaningful changes. Thank you again for your feedback, and we hope to have the opportunity to address your concerns and provide an even better experience in the future. Warm regards, Bamfield Lodge Care Home.
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Review from D W (Granddaughter of Resident) published on 30 November 2023
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Reply from Elena-Luminita Porancea, General Manager at Barchester Bamfield Lodge Care Home
Thank you deeply for your kind words about the care received at our care home. We're honoured to have played a role in providing comfort and support. Our dedicated team is committed to ensuring a positive and nurturing environment for all residents. Your feedback means the world to us, and we look forward to continuing to provide compassionate care for your loved ones.
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Review from S H (Daughter of Resident) published on 9 June 2023
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The Review Score of 9.7 (9.650) out of 10 for Barchester Bamfield Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.650 for Barchester Bamfield Lodge Care Home is calculated as follows: ( (189 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (3 Very Poors x 1) ) ÷ 257 Ratings = 4.65
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Bamfield Lodge Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jul 2022
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Job Title: General Manager
Joined: 2017
I joined to Barchester in 2017 and have gained a lot of experience during that time. I am very proud of my work and get a lot of satisfaction from providing high standards of care and guiding the team. As the General Manager I am responsible for the overall running of Bamfield Lodge and assisted in this by a great team of staff. It is hugely rewarding to be able to support our residents and help them to lead fully enriched lives in their new homes.
My door is always open to anyone considering care for themselves or for a loved one. Please do not hesitate to contact our home and I will do my utmost to assist you in whatever way I can.
My passion is to ensure that our residents are provided with the very best of care, dignity, respect and support to enable them to live a healthy and happy life in our home.
I look forward to welcoming you to our home.
Job Title: Deputy Manager Clinical
Joined: 2022
Hello, my name is Attila and I am the Clinical Deputy Manager here at Bamfield Lodge. I have over a decade of experience in the care sector, I bring not only my expertise as a Registered Nurse but also experience from various senior roles that I have fulfilled across a number of care settings including being a General Manager, Deputy Manager and Clinical Lead.
I thoroughly enjoy supporting residents at Bamfield and working alongside a wonderful team.
Job Title: Head of Unit
Joined: 2020
Lavinia joined the team as a care assistant and has progressed to being a senior carer, and following this Head of Unit for our residential community. Her passion and dedication to the residents are second to none. Lavinia enjoys getting to know our residents and families and likes the strong community feel of our home.
Job Title: Care Assistant
Joined: 2018
Daniela has worked in Barchester homes for a number of years, and leads the way for junior care assistants. Daniela has very high standards and she ensures that residents are having a good day - every day! We are very lucky to have Daniela with our team.
Job Title: Care Assistant
Joined: 2022
Amy joined the team in 2022 as a care assistant, she loves spending time with the residents, joining in with activities and ensuring that our residents have a great experience every day. Amy is our training champion to ensure good quality in the home supporting all of the staff with their training to maintain our high standards of care for our residents.
Job Title: Care Assistant
Joined: 2022
Kayleigh works at Bamfield Lodge as a care assistant and always promotes a person-centred approach in her interactions and care of the residents here. She is an asset to our team and the residents are very fond of her.
Job Title: Activities Coordinator
Joined: 2024
Sue joined Bamfield Lodge in September 2024.
Sue has a prestigious background, Sue is highly organized and detail-oriented, and she manages schedules, and resources efficiently, demonstrating strong problem-solving abilities when faced with challenges.
Job Title: Maintenance Manager
Joined: 2024
Hi, I'm Pete, the Maintenance Manager at Bamfield Lodge.
I've been part of this amazing team recently, and I absolutely love working here! I've been in the maintenance industry for almost 20 years, but my experience at Bamfield Lodge is unlike any other. I really enjoy interacting with the residents and find it extremely fulfilling to help out wherever I can.
Job Title: Head of housekeeping
Joined: 2024
Hi my name is Kim!!!
I have join Bamfield Lodge this year I enjoy working here, staff are friendly and have lots of laughs with the residents.
I lived in South Africa for 6 years where I trained to be a hairdresser.
I decided to join Barchester to broaden my experience in the caring sector because I have a genuine passion for helping and caring for others.